Network Users Manual - English
Page 9
... mail ...148 Important information on Internet fax 149 Scan to E-mail Server overview (MFC-6490CW and MFC-6890CDW 150 12 Security features (For MFC-6490CW and MFC-6890CDW) 153 Overview...153 Security methods for E-mail notification 153 POP before SMTP (... (for Windows 154 13 Troubleshooting 155 Overview...155 General problems ...155 Network print software installation problems 157 Printing problems...159 Scanning and PC Fax problems ...160 Wireless network troubleshooting...162 Wireless setup problems ...162 Wireless connection problem ...162 LDAP troubleshooting...163 viii
... mail ...148 Important information on Internet fax 149 Scan to E-mail Server overview (MFC-6490CW and MFC-6890CDW 150 12 Security features (For MFC-6490CW and MFC-6890CDW) 153 Overview...153 Security methods for E-mail notification 153 POP before SMTP (... (for Windows 154 13 Troubleshooting 155 Overview...155 General problems ...155 Network print software installation problems 157 Printing problems...159 Scanning and PC Fax problems ...160 Wireless network troubleshooting...162 Wireless setup problems ...162 Wireless connection problem ...162 LDAP troubleshooting...163 viii
Network Users Manual - English
Page 165
... support Autorun, the menu will not start automatically 13 If your problem, please visit the Brother Solutions Center at: http://solutions.brother.com. This chapter is divided into the following sections: General problems Network print software installation problems Printing problems Scanning and PC-FAX problems Protocol-specific troubleshooting Wireless network specific troubleshooting General...
... support Autorun, the menu will not start automatically 13 If your problem, please visit the Brother Solutions Center at: http://solutions.brother.com. This chapter is divided into the following sections: General problems Network print software installation problems Printing problems Scanning and PC-FAX problems Protocol-specific troubleshooting Wireless network specific troubleshooting General...
Network Users Manual - English
Page 167
... IP address (note that in Windows®. d Verify that the IP address is correctly loaded into the print server. Troubleshooting Network print software installation problems 13 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS® X. 13 For a network with the command: ping ipaddress Where ipaddress ...
... IP address (note that in Windows®. d Verify that the IP address is correctly loaded into the print server. Troubleshooting Network print software installation problems 13 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS® X. 13 For a network with the command: ping ipaddress Where ipaddress ...
Network Users Manual - English
Page 168
If you are using personal Firewall software, see General problems on page 155. For information how to reset to the default factory settings, see Restoring the network settings to the machine. f Check the following: If ... default factory settings and try from the initial setup again. Troubleshooting e If you have tried a to d above and it does not work, then reset the print server back to disable the Firewall on your computer and reinstall the drivers.
If you are using personal Firewall software, see General problems on page 155. For information how to reset to the default factory settings, see Restoring the network settings to the machine. f Check the following: If ... default factory settings and try from the initial setup again. Troubleshooting e If you have tried a to d above and it does not work, then reset the print server back to disable the Firewall on your computer and reinstall the drivers.
Network Users Manual - English
Page 169
... IP address after setting the IP address). 2 If a successful response is received, then proceed to Windows® Peer-to print. Troubleshooting Printing problems 13 Print job is not printed 13 Make sure the status and configuration of mismatched or duplicate IP address. Otherwise, proceed to d. For Mac OS... pages or color pages with the command: ping ipaddress Where ipaddress is correctly loaded into the print server. And make sure that in some instances it does not work, then reset the print server back to print while other nodes on page 124. The problem may be the...
... IP address after setting the IP address). 2 If a successful response is received, then proceed to Windows® Peer-to print. Troubleshooting Printing problems 13 Print job is not printed 13 Make sure the status and configuration of mismatched or duplicate IP address. Otherwise, proceed to d. For Mac OS... pages or color pages with the command: ping ipaddress Where ipaddress is correctly loaded into the print server. And make sure that in some instances it does not work, then reset the print server back to print while other nodes on page 124. The problem may be the...
Network Users Manual - English
Page 170
... the General tab is set to configure Windows® Firewall. Make sure UDP is selected. 6. Troubleshooting Scanning and PC Fax problems 13 The network scanning feature does not work in Windows® The network PC Fax feature does not work in Windows®... the computer hosting this service on your network: Enter "Localhost". 3. In Name or IP address (for network printing, network scanning and PC Fax. In Internal Port Number for example, "Brother Scanner". 2. Make sure UDP is selected. 6. In Description of service: Enter any other personal firewall software,...
... the General tab is set to configure Windows® Firewall. Make sure UDP is selected. 6. Troubleshooting Scanning and PC Fax problems 13 The network scanning feature does not work in Windows® The network PC Fax feature does not work in Windows®... the computer hosting this service on your network: Enter "Localhost". 3. In Name or IP address (for network printing, network scanning and PC Fax. In Internal Port Number for example, "Brother Scanner". 2. Make sure UDP is selected. 6. In Description of service: Enter any other personal firewall software,...
Network Users Manual - English
Page 172
... of the setup. For Windows®: Wireless configuration for Windows® using the Brother installer application (Not available for MFC-5490CN and MFC-5890CN) on -line and ready to print. Troubleshooting Wireless network troubleshooting 13 Wireless setup problems 13 The Brother print server is not found during setup although I am trying to setup Wireless LAN? 13...
... of the setup. For Windows®: Wireless configuration for Windows® using the Brother installer application (Not available for MFC-5490CN and MFC-5890CN) on -line and ready to print. Troubleshooting Wireless network troubleshooting 13 Wireless setup problems 13 The Brother print server is not found during setup although I am trying to setup Wireless LAN? 13...
Quick Setup Guide - English
Page 6
...your machine may reduce the ink quantity and the machine will not know the quantity of ink left in unsatisfactory print quality. Our warranty coverage does not apply to any problem that you do not need to replace them. If you open an ink cartridge, install it in the machine... Brother Brand replacement ink cartridges. Using or attempting to use it may seep out of the cartridge. • If you do so, ink may result in the cartridge. • DO NOT shake the ink cartridges. This process will prepare the ink tube system for printing. f Take care to match the color...
...your machine may reduce the ink quantity and the machine will not know the quantity of ink left in unsatisfactory print quality. Our warranty coverage does not apply to any problem that you do not need to replace them. If you open an ink cartridge, install it in the machine... Brother Brand replacement ink cartridges. Using or attempting to use it may seep out of the cartridge. • If you do so, ink may result in the cartridge. • DO NOT shake the ink cartridges. This process will prepare the ink tube system for printing. f Take care to match the color...
Software Users Manual - English
Page 21
... printing function, Duplex 1 or Duplex 2 features may help to reduce paper feed problems. Go to Advanced tab of the printer driver and then click the Other Print Options button. Note When you want to reduce print ...print operations when one or more ink cartridges require replacement. 13 Binding Offset 1 If you check the Binding Offset option, you choose the duplex printing function, the machine uses all ink cartridges for binding in inches or millimeters. When you can also specify the offset for color/grayscale print. Printing 1 Booklet Printing 1 Booklet Printing lets you print...
... printing function, Duplex 1 or Duplex 2 features may help to reduce paper feed problems. Go to Advanced tab of the printer driver and then click the Other Print Options button. Note When you want to reduce print ...print operations when one or more ink cartridges require replacement. 13 Binding Offset 1 If you check the Binding Offset option, you choose the duplex printing function, the machine uses all ink cartridges for binding in inches or millimeters. When you can also specify the offset for color/grayscale print. Printing 1 Booklet Printing 1 Booklet Printing lets you print...
Software Users Manual - English
Page 170
..., Duplex 1 or Duplex 2 features may help to reduce paper jam problems. Go to reduce print speed and ink density. (Not available for Mac OS® X 10.2.x) • When you choose the duplex printing function, the machine uses all ink cartridges for color/grayscale print. The machine stops print operations when one or more ink cartridges require replacement.
..., Duplex 1 or Duplex 2 features may help to reduce paper jam problems. Go to reduce print speed and ink density. (Not available for Mac OS® X 10.2.x) • When you choose the duplex printing function, the machine uses all ink cartridges for color/grayscale print. The machine stops print operations when one or more ink cartridges require replacement.
Users Manual - English
Page 6
... not limited to print heads, toner, drums, ink cartridges, print cartridges, cordless handset battery, refill ribbons, therma PLUS paper and thermal paper. Except as otherwise provided herein, Brother warrants that you for loss or damage to do : If the problem reported concerning your ... limited warranty is covered by another device or software used with a rated life; 5 Problems arising from defects in the United States. What Brother will do : After contacting Brother or a Brother Authorized Service Center, you prefer) or send the Product properly packaged, freight prepaid, to...
... not limited to print heads, toner, drums, ink cartridges, print cartridges, cordless handset battery, refill ribbons, therma PLUS paper and thermal paper. Except as otherwise provided herein, Brother warrants that you for loss or damage to do : If the problem reported concerning your ... limited warranty is covered by another device or software used with a rated life; 5 Problems arising from defects in the United States. What Brother will do : After contacting Brother or a Brother Authorized Service Center, you prefer) or send the Product properly packaged, freight prepaid, to...
Users Manual - English
Page 26
... sure the paper side guides touch the sides of paper well to avoid paper jams and misfeeds. e Gently put the paper into the paper tray print side down and top edge in too far; f Gently adjust the paper side guides to fit the paper size. it may lift at the back... of the tray and cause feed problems. Note Always make sure that the paper is not curled. 10 Note Be careful that the triangular marks (3) on the paper side guides (1) and paper...
... sure the paper side guides touch the sides of paper well to avoid paper jams and misfeeds. e Gently put the paper into the paper tray print side down and top edge in too far; f Gently adjust the paper side guides to fit the paper size. it may lift at the back... of the tray and cause feed problems. Note Always make sure that the paper is not curled. 10 Note Be careful that the triangular marks (3) on the paper side guides (1) and paper...
Users Manual - English
Page 29
... curled. it may lift at the back of paper well to fit the paper stack. h Slowly push the paper tray back into the paper tray print side down and top edge in first. Make sure the paper side guides touch the sides of the paper. 2 d Fan the stack of the tray... and cause feed problems. g Put on the paper tray cover. e Gently put the paper into the machine. 1 13 Note If you are using Ledger, Legal or A3 size paper...
... curled. it may lift at the back of paper well to fit the paper stack. h Slowly push the paper tray back into the paper tray print side down and top edge in first. Make sure the paper side guides touch the sides of the paper. 2 d Fan the stack of the tray... and cause feed problems. g Put on the paper tray cover. e Gently put the paper into the machine. 1 13 Note If you are using Ledger, Legal or A3 size paper...
Users Manual - English
Page 31
...; That are 'doublefeeding', put one envelope or post card in the application. CAUTION DO NOT use any of the following types of envelopes, as possible. 2 Note If envelopes or post cards are pre-printed on the inside. Occasionally you may experience paper feed problems caused by the thickness, size... and flap shape of a baggy construction. • That are embossed (have raised writing on them as flat as they will cause paper feed problems: • That are ...
...; That are 'doublefeeding', put one envelope or post card in the application. CAUTION DO NOT use any of the following types of envelopes, as possible. 2 Note If envelopes or post cards are pre-printed on the inside. Occasionally you may experience paper feed problems caused by the thickness, size... and flap shape of a baggy construction. • That are embossed (have raised writing on them as flat as they will cause paper feed problems: • That are ...
Users Manual - English
Page 32
.... 1 Removing small printouts from the machine 2 When the machine ejects small paper onto the output paper tray you have problems when printing on envelopes, try the following suggestions:2 a Open the envelope flap. Make sure printing has finished, and 2 then pull the tray completely out of the envelopes or post cards. With both hands... the machine. 16 c Adjust the size and margin in the illustration. If you may not be able to the back edge of the envelope when printing. b Make sure the open flap is either to the side of the envelope or to reach it.
.... 1 Removing small printouts from the machine 2 When the machine ejects small paper onto the output paper tray you have problems when printing on envelopes, try the following suggestions:2 a Open the envelope flap. Make sure printing has finished, and 2 then pull the tray completely out of the envelopes or post cards. With both hands... the machine. 16 c Adjust the size and margin in the illustration. If you may not be able to the back edge of the envelope when printing. b Make sure the open flap is either to the side of the envelope or to reach it.
Users Manual - English
Page 45
... paper may be short grain paper. The LCD shows the current setting, and each key press will be slower when using Ledger paper, your printed pages have smudge problems when using the LGR - Press OK. e Press d or c to choose General Setup. b Press a or b to choose Low, Med, High or Off. Press OK... the menu, by following the instructions below: Setting the Ring Volume from High to Off. General setup Secure Paper Feed mode for paper specifications. • Printing will change it to On to avoid this problem.
... paper may be short grain paper. The LCD shows the current setting, and each key press will be slower when using Ledger paper, your printed pages have smudge problems when using the LGR - Press OK. e Press d or c to choose General Setup. b Press a or b to choose Low, Med, High or Off. Press OK... the menu, by following the instructions below: Setting the Ring Volume from High to Off. General setup Secure Paper Feed mode for paper specifications. • Printing will change it to On to avoid this problem.
Users Manual - English
Page 72
...use one Memory Receive operation at a time: Fax Forwarding Paging Fax Storage PC Fax Receive Off You can store faxes approximately 24 hours if there is forwarded or a problem at ...the receiving machine. a Press Menu. d Press a or b to 20 digits). f Enter the forwarding number (up to choose Memory Receive. Note • If you have programmed and forward the fax message. b Press a or b to choose Backup Print:On or Backup Print...fax is a power failure. • Color faxes will appear on the LCD. (See Changing Memory Receive Operations on page 54.) h ...
...use one Memory Receive operation at a time: Fax Forwarding Paging Fax Storage PC Fax Receive Off You can store faxes approximately 24 hours if there is forwarded or a problem at ...the receiving machine. a Press Menu. d Press a or b to 20 digits). f Enter the forwarding number (up to choose Memory Receive. Note • If you have programmed and forward the fax message. b Press a or b to choose Backup Print:On or Backup Print...fax is a power failure. • Color faxes will appear on the LCD. (See Changing Memory Receive Operations on page 54.) h ...
Users Manual - English
Page 132
... display Image Too Small. a Make sure you do not want to print. Press OK. f Do one of the frame. Press 0 to rotate the frame. Press OK when you want to change any settings, press Color Start to use DPOF setting. d Adjust the red frame on your...have put a memory card or USB Flash memory drive in the proper slot. Ltd. and Sony Corporation) created this problem. b Press 1 to choose Trimming. Delete and recreate the print order using your photo. Chapter 12 Trimming 12 You can trim your photo. Press (Photo Capture). Ltd., Matsushita Electric...
... display Image Too Small. a Make sure you do not want to print. Press OK. f Do one of the frame. Press 0 to rotate the frame. Press OK when you want to change any settings, press Color Start to use DPOF setting. d Adjust the red frame on your...have put a memory card or USB Flash memory drive in the proper slot. Ltd. and Sony Corporation) created this problem. b Press 1 to choose Trimming. Delete and recreate the print order using your photo. Chapter 12 Trimming 12 You can trim your photo. Press (Photo Capture). Ltd., Matsushita Electric...
Users Manual - English
Page 142
...to your camera manufacturer's support website or accompanying documentation. 126 Ltd. a Make sure that was created on how to delete or recreate the print order, refer to your machine, do not connect any memory cards or USB Flash memory drive from a digital camera. and Sony Corporation) created ...this problem. Note An Invalid DPOF File error can occur if the print order that your camera to the USB direct interface (1) on the camera. Connect your camera is turned off. c ...
...to your camera manufacturer's support website or accompanying documentation. 126 Ltd. a Make sure that was created on how to delete or recreate the print order, refer to your machine, do not connect any memory cards or USB Flash memory drive from a digital camera. and Sony Corporation) created ...this problem. Note An Invalid DPOF File error can occur if the print order that your camera to the USB direct interface (1) on the camera. Connect your camera is turned off. c ...
Users Manual - English
Page 191
...lift the scanner cover into the open position. Shipping without them will not be shipped with your machine and may lead to print problems and possible damage to find the green protective part, DO NOT remove the ink cartridges before unplugging it is connected. 175 ... is connected. (MFC-6490CW) Using both sides of the green protective part (1) have securely clicked into the open position. a Open the ink cartridge cover. If you are not able to the print head. b Press the lock release lever to 'park' the print head after a print job. f (MFC-5890CN) Using both...
...lift the scanner cover into the open position. Shipping without them will not be shipped with your machine and may lead to print problems and possible damage to find the green protective part, DO NOT remove the ink cartridges before unplugging it is connected. 175 ... is connected. (MFC-6490CW) Using both sides of the green protective part (1) have securely clicked into the open position. a Open the ink cartridge cover. If you are not able to the print head. b Press the lock release lever to 'park' the print head after a print job. f (MFC-5890CN) Using both...