Users Manual - English
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...maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. Calls must call . 11 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE The most problems by yourself. is not in the MFC's memory. Print data remains in Polled Waiting mode. If you bought the MFC...was unplugged while the computer was sending the data to send or receive again. Data Remaining Print data remains in the MFC's memory. Disconnected The other person or other fax machine's polling setup. You can correct most common error messages are ...
...maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. Calls must call . 11 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE The most problems by yourself. is not in the MFC's memory. Print data remains in Polled Waiting mode. If you bought the MFC...was unplugged while the computer was sending the data to send or receive again. Data Remaining Print data remains in the MFC's memory. Disconnected The other person or other fax machine's polling setup. You can correct most common error messages are ...
Users Manual - English
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...memory as black and white. Near Empty One or more of the ink cartridges is a problem with the media drive. Check the paper loaded in Tray#2 is available, black and white faxes will be sent as a black and white fax. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 2 Order a new ink cartridge... a .JPG file. (For MFC-5440CN) No Paper Fed (For MFC-5840CN) No Paper Fed #1 No Paper Fed #2 The MFC is set to make sure it properly. (See Replacing the ink cartridges on page 11-6. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION DR Mode in Use The MFC is out of paper. While memory...
...memory as black and white. Near Empty One or more of the ink cartridges is a problem with the media drive. Check the paper loaded in Tray#2 is available, black and white faxes will be sent as a black and white fax. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 2 Order a new ink cartridge... a .JPG file. (For MFC-5440CN) No Paper Fed (For MFC-5840CN) No Paper Fed #1 No Paper Fed #2 The MFC is set to make sure it properly. (See Replacing the ink cartridges on page 11-6. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION DR Mode in Use The MFC is out of paper. While memory...
Users Manual - English
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...Set, 2, 5, 1. 2. If the error message continues, please follow the steps below before disconnecting the MFC so you cannot enter fax transfer mode. 3. If the MFC has no faxes, disconnect the MFC from the power source for several minutes and then reconnect it . -OR- You can move the ... by pressing Menu/Set, 9, 0, 2 in the MFC's memory, press 2. 4. Press Black Start. 5. To transfer all faxes in Step 1. Please see Using Brother PC-FAX software on page 5-1 in Software User's Guide on the CD-ROM.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 4 Check whether the MFC has faxes in the...
...Set, 2, 5, 1. 2. If the error message continues, please follow the steps below before disconnecting the MFC so you cannot enter fax transfer mode. 3. If the MFC has no faxes, disconnect the MFC from the power source for several minutes and then reconnect it . -OR- You can move the ... by pressing Menu/Set, 9, 0, 2 in the MFC's memory, press 2. 4. Press Black Start. 5. To transfer all faxes in Step 1. Please see Using Brother PC-FAX software on page 5-1 in Software User's Guide on the CD-ROM.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 4 Check whether the MFC has faxes in the...
Users Manual - English
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... on page 1-10.) 11 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE White horizontal lines appear in their original packaging, after that the MFC is not too thick or not curled. (See About paper...MFC prints blank pages. Printed text or images are printed on page 2-3.) Make sure your ink cartridges are fresh. Smudged stain at http://solutions.brother.com. If you are using plain paper, use the 'Enhanced Normal Printing' mode... stacked. One or more ink cartridges are empty. (See Replacing the ink cartridges on page 11-25.) Check to see if the LCD is a problem with your MFC If you...
... on page 1-10.) 11 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE White horizontal lines appear in their original packaging, after that the MFC is not too thick or not curled. (See About paper...MFC prints blank pages. Printed text or images are printed on page 2-3.) Make sure your ink cartridges are fresh. Smudged stain at http://solutions.brother.com. If you are using plain paper, use the 'Enhanced Normal Printing' mode... stacked. One or more ink cartridges are empty. (See Replacing the ink cartridges on page 11-25.) Check to see if the LCD is a problem with your MFC If you...
Users Manual - English
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... is in the correct receiving mode for your resolution to Basic or Normal. (See Compatibility on page 11-23.) 11 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you call your MFC to check that the Fax mode on the Transmission Verification Report, your MFC's scanner operation. If the problem... continues, ask the telephone company to check your MFC may be out of Compatibility to Fine or S....
... is in the correct receiving mode for your resolution to Basic or Normal. (See Compatibility on page 11-23.) 11 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you call your MFC to check that the Fax mode on the Transmission Verification Report, your MFC's scanner operation. If the problem... continues, ask the telephone company to check your MFC may be out of Compatibility to Fine or S....
Users Manual - English
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...shared line with custom features. If your MFC, it off as a calling fax machine and respond with no custom features. Make sure the Brother TWAIN/WIA driver is not showing an error message on a single line. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 12 Your MFC may create a problem sending or receiving...interpret certain voices or music on the line, the signal can turn it is illuminated. (See Enter Copy mode Vertical streaks appear in the File menu and select the Brother TWAIN/WIA driver. Deactivate the fax by turning Easy Receive to Off. (See Easy Receive on page ...
...shared line with custom features. If your MFC, it off as a calling fax machine and respond with no custom features. Make sure the Brother TWAIN/WIA driver is not showing an error message on a single line. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 12 Your MFC may create a problem sending or receiving...interpret certain voices or music on the line, the signal can turn it is illuminated. (See Enter Copy mode Vertical streaks appear in the File menu and select the Brother TWAIN/WIA driver. Deactivate the fax by turning Easy Receive to Off. (See Easy Receive on page ...
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Please see the Quick Setup Guide. d)If an error message appears when you try to eject the media card, it back in Ready mode. Make sure you reboot the PC, and then connect the USB cable. Network Difficulties I cannot print over the Network Make sure that the ...cabling and network connections are good, the machine shows LAN Active for 2 seconds. 11 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE Reconnect the LAN cable to the hub to turn it off your MFC is powered on and is being accessed. If the connections are good. Install the Windows® 2000 update. b)Take...
Please see the Quick Setup Guide. d)If an error message appears when you try to eject the media card, it back in Ready mode. Make sure you reboot the PC, and then connect the USB cable. Network Difficulties I cannot print over the Network Make sure that the ...cabling and network connections are good, the machine shows LAN Active for 2 seconds. 11 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE Reconnect the LAN cable to the hub to turn it off your MFC is powered on and is being accessed. If the connections are good. Install the Windows® 2000 update. b)Take...
Users Manual - English
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...quality Cleaning the print head To ensure good print quality, the MFC will regularly clean the print head. Press Menu/Set. 3 Press ▲ or ▼ to standby mode automatically. The MFC will go back to select Black, Color or All. You can start the cleaning process manually if ...Yellow/Magenta), or all four colors at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on your printed pages. If you get a horizontal line in the text or graphics on page i). 11 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE Cleaning too often uses ink...
...quality Cleaning the print head To ensure good print quality, the MFC will regularly clean the print head. Press Menu/Set. 3 Press ▲ or ▼ to standby mode automatically. The MFC will go back to select Black, Color or All. You can start the cleaning process manually if ...Yellow/Magenta), or all four colors at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on your printed pages. If you get a horizontal line in the text or graphics on page i). 11 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE Cleaning too often uses ink...
Users Manual - English
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...triplex adapter A-13 EXT external telephone ...... from scanner glass ........3-4 manual 3-5 overseas 3-13 Polling Transmit 3-14 Real Time Transmission 3-10 resolution 3-8 Fax/Tel mode answering at extension phones A-7 double-ringing (voice calls 4-3 F/T Ring Time 4-3 Fax Receive Code A-7 receiving faxes A-7 Ring Delay 4-2 Telephone Answer Code...® See Software User's Guide on the CD-ROM from PC See Software User's Guide on the CD-ROM Maintenance, routine .......11-23 Manual dialing 3-1 receive 4-1 transmission 3-5 Memory Storage B-1 Menu Selection Table .........
...triplex adapter A-13 EXT external telephone ...... from scanner glass ........3-4 manual 3-5 overseas 3-13 Polling Transmit 3-14 Real Time Transmission 3-10 resolution 3-8 Fax/Tel mode answering at extension phones A-7 double-ringing (voice calls 4-3 F/T Ring Time 4-3 Fax Receive Code A-7 receiving faxes A-7 Ring Delay 4-2 Telephone Answer Code...® See Software User's Guide on the CD-ROM from PC See Software User's Guide on the CD-ROM Maintenance, routine .......11-23 Manual dialing 3-1 receive 4-1 transmission 3-5 Memory Storage B-1 Menu Selection Table .........