Users Manual - English
Page 6
...and Accessory Items is made by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a rated life; For products purchased in its Authorized... proper preparation and/or packaging); (3) Damage caused by this Product was used with a photocopy of local Brother Authorized Service Center(s), call 1-800-521-2846. Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered: • This limited warranty ("warranty...
...and Accessory Items is made by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a rated life; For products purchased in its Authorized... proper preparation and/or packaging); (3) Damage caused by this Product was used with a photocopy of local Brother Authorized Service Center(s), call 1-800-521-2846. Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered: • This limited warranty ("warranty...
Users Manual - English
Page 7
... responsible for this Product. It is the only warranty that change to this product. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. • ...period on the original Product, plus an additional thirty (30) days. What happens when Brother elects to replace your original Product to Brother within five (5) business days; (ii) the problems with Brother or its representatives. • This warranty gives you certain rights and you may also...
... responsible for this Product. It is the only warranty that change to this product. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. • ...period on the original Product, plus an additional thirty (30) days. What happens when Brother elects to replace your original Product to Brother within five (5) business days; (ii) the problems with Brother or its representatives. • This warranty gives you certain rights and you may also...
Users Manual - English
Page 15
... Canada 1-2 Control panel overview 1-3 Turning the MFC on and off 1-6 About fax machines 1-7 Custom features 1-7 Do you have Voice Mail on the phone line 1-7 Why should there be problems 1-7 How can you avoid possible problems 1-7 Fax tones and handshake 1-8 ECM (Error... Correction Mode 1-9 Connecting the MFC 1-9 Connecting an external telephone 1-9 Connecting an external telephone answering device (TAD 1-...
... Canada 1-2 Control panel overview 1-3 Turning the MFC on and off 1-6 About fax machines 1-7 Custom features 1-7 Do you have Voice Mail on the phone line 1-7 Why should there be problems 1-7 How can you avoid possible problems 1-7 Fax tones and handshake 1-8 ECM (Error... Correction Mode 1-9 Connecting the MFC 1-9 Connecting an external telephone 1-9 Connecting an external telephone answering device (TAD 1-...
Users Manual - English
Page 28
...Distinctive Ring on page 5-9.) Another way to avoid possible problems is designed to get a second phone number on your present phone line. Why should there be problems? If you set to avoid problems like the one will answer first. Your Brother MFC is to answer after four, your Voice Mail will... stop your MFC from receiving calls. If you have Voice Mail on the phone line...
...Distinctive Ring on page 5-9.) Another way to avoid possible problems is designed to get a second phone number on your present phone line. Why should there be problems? If you set to avoid problems like the one will answer first. Your Brother MFC is to answer after four, your Voice Mail will... stop your MFC from receiving calls. If you have Voice Mail on the phone line...
Users Manual - English
Page 37
... will be regarded as telephone calls. All incoming calls should be reported first to the last line on one phone line it is to be set to Fax Only to connect the MFC for the MFC. on a single line. You can then leave the Receive Mode set to work with a PBX 1 It ... on page 13-9.) 1 - 16 INTRODUCTION Any cases of the day or night. If the MFC is often relatively simple to connect the MFC to a key system or a PBX (Private Branch Exchange), we suggest that you have a separate line for you are installing the MFC to Manual. While it may create a problem with a PBX.
... will be regarded as telephone calls. All incoming calls should be reported first to the last line on one phone line it is to be set to Fax Only to connect the MFC for the MFC. on a single line. You can then leave the Receive Mode set to work with a PBX 1 It ... on page 13-9.) 1 - 16 INTRODUCTION Any cases of the day or night. If the MFC is often relatively simple to connect the MFC to a key system or a PBX (Private Branch Exchange), we suggest that you have a separate line for you are installing the MFC to Manual. While it may create a problem with a PBX.
Users Manual - English
Page 51
... Opt Fwd/Paging Off Fax Forward Paging Sets the MFC to 8-1 forward fax messages 8-2 or to call your MFC with an original to the same fax number at the same time of day into one transmission. 6-16 5.Real Time Off You can sometimes cause problems. 6-13 3.Set Quick- 1.Speed-Dial - Groups Sets up your...
... Opt Fwd/Paging Off Fax Forward Paging Sets the MFC to 8-1 forward fax messages 8-2 or to call your MFC with an original to the same fax number at the same time of day into one transmission. 6-16 5.Real Time Off You can sometimes cause problems. 6-13 3.Set Quick- 1.Speed-Dial - Groups Sets up your...
Users Manual - English
Page 77
... service from the telephone company, you will need to get a new fax number, make sure you reset this chart, please call your Brother MFC. This is shown. 5 - 10 SETUP RECEIVE If you decide to follow the directions below are supported by your telephone company and ask for... one that Voice Mail and the MFC will conflict with each one your MFC can work together without any time. You can change or cancel the Distinctive Ring pattern at any problems. If each other 's operations. Do you have Voice Mail ...
... service from the telephone company, you will need to get a new fax number, make sure you reset this chart, please call your Brother MFC. This is shown. 5 - 10 SETUP RECEIVE If you decide to follow the directions below are supported by your telephone company and ask for... one that Voice Mail and the MFC will conflict with each one your MFC can work together without any time. You can change or cancel the Distinctive Ring pattern at any problems. If each other 's operations. Do you have Voice Mail ...
Users Manual - English
Page 139
...selected layout, part of the image will appear if you insert a media card that is a problem with images that can occur while you're using the PhotoCapture Center™, you are familiar with the types of color in an image to fit the available space on your attention. If the image is... you insert a media card that is either bad or not formatted, or when there is not supported. 11 - 12 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3820CN ONLY) You can easily identify and troubleshoot any difficulties. The default setting is similar to access the media card in the drive (slot) does...
...selected layout, part of the image will appear if you insert a media card that is a problem with images that can occur while you're using the PhotoCapture Center™, you are familiar with the types of color in an image to fit the available space on your attention. If the image is... you insert a media card that is either bad or not formatted, or when there is not supported. 11 - 12 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3820CN ONLY) You can easily identify and troubleshoot any difficulties. The default setting is similar to access the media card in the drive (slot) does...
Users Manual - English
Page 142
If trouble is experienced with your MFC, call your alarm equipment. If you have questions about what will disable alarm equipment, call Brother Customer Service. (See Brother numbers on page i.) WARNING For protection against the risk of electrical shock, always disconnect all cables from... before servicing, modifying or installing the equipment. There are not able to solve a problem with this equipment, for repair or warranty information, please contact Brother Customer Service. (See Brother numbers on coin service lines provided by this original. If this happens the telephone company...
If trouble is experienced with your MFC, call your alarm equipment. If you have questions about what will disable alarm equipment, call Brother Customer Service. (See Brother numbers on page i.) WARNING For protection against the risk of electrical shock, always disconnect all cables from... before servicing, modifying or installing the equipment. There are not able to solve a problem with this equipment, for repair or warranty information, please contact Brother Customer Service. (See Brother numbers on coin service lines provided by this original. If this happens the telephone company...
Users Manual - English
Page 148
... and put it in again seating it again. If the problem continues, call the telephone company and ask them to check your MFC identifies the problem and displays an error message. Lift the scanner cover and ...You can correct most common error messages are shown below. Add paper, and then press Black Start or Color Start. Paper is jammed in Polled Waiting mode. Comm.Error Poor phone line quality caused a communication ... must call the country where you need additional help, call the Brother fax back system (USA only). Connection Fail Cover Open You tried to send or receive again.
... and put it in again seating it again. If the problem continues, call the telephone company and ask them to check your MFC identifies the problem and displays an error message. Lift the scanner cover and ...You can correct most common error messages are shown below. Add paper, and then press Black Start or Color Start. Paper is jammed in Polled Waiting mode. Comm.Error Poor phone line quality caused a communication ... must call the country where you need additional help, call the Brother fax back system (USA only). Connection Fail Cover Open You tried to send or receive again.
Users Manual - English
Page 149
.... In USA: 1-800-284-4329 In Canada: 1-877-BROTHER In Montreal: (514) 685-6464 Media Error (MFC-3820CN only) The media card is Verify the number and ... media drive does not Reinsert the correct media card. Ink Empty One or more of the ink cartridges is not programmed. (See Storing...Brother Customer Service. If the sending machine has the ability to convert it , the color fax will be received into memory as black and white. Not Registered You tried to access a Speed Dial number that is set to cool down. Machine Error The machine has a mechanical problem...
.... In USA: 1-800-284-4329 In Canada: 1-877-BROTHER In Montreal: (514) 685-6464 Media Error (MFC-3820CN only) The media card is Verify the number and ... media drive does not Reinsert the correct media card. Ink Empty One or more of the ink cartridges is not programmed. (See Storing...Brother Customer Service. If the sending machine has the ability to convert it , the color fax will be received into memory as black and white. Not Registered You tried to access a Speed Dial number that is set to cool down. Machine Error The machine has a mechanical problem...
Users Manual - English
Page 155
...in Montreal). Stains appear on page 13-11.) Smudged stain at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in black and white. Received color fax prints only in Montreal). DIFFICULTY SUGGESTIONS Printing or Receiving Faxes Condensed print and white streaks across the page...) on page 2-4.) Printing is too dark or too light. Make sure your MFC. If the copy looks good, the problem is probably not your ink cartridges are fresh. If the copy looks bad, call Brother Customer Service at the top center of the page Make sure the Printer Platen is...
...in Montreal). Stains appear on page 13-11.) Smudged stain at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in black and white. Received color fax prints only in Montreal). DIFFICULTY SUGGESTIONS Printing or Receiving Faxes Condensed print and white streaks across the page...) on page 2-4.) Printing is too dark or too light. Make sure your MFC. If the copy looks good, the problem is probably not your ink cartridges are fresh. If the copy looks bad, call Brother Customer Service at the top center of the page Make sure the Printer Platen is...
Users Manual - English
Page 156
...phone line with custom features. There is in the correct receiving mode for your MFC answers, hang up immediately. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Make sure the Brother TWAIN driver is still no answer, check the telephone line cord connection. Transmission ...job on page 5-4.) If you clean the print heads five times and the print has not improved, call your MFC, ask your machine, it answer. Try avoiding this problem. When your setup. (See Basic receiving operations on a single, shared line with no ringing when you made ...
...phone line with custom features. There is in the correct receiving mode for your MFC answers, hang up immediately. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Make sure the Brother TWAIN driver is still no answer, check the telephone line cord connection. Transmission ...job on page 5-4.) If you clean the print heads five times and the print has not improved, call your MFC, ask your machine, it answer. Try avoiding this problem. When your setup. (See Basic receiving operations on a single, shared line with no ringing when you made ...
Users Manual - English
Page 159
... you if the print quality is OK for each color. 6 Press 2 (No) for any color with a Black OK? 1.Yes 2.No problem. Start Cleaning? 1.Yes 2.No 7 After cleaning is OK, press 1 to proceed to STEP B. 13 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE STEP A: Color block quality check The LCD shows: Is Step "A"... and visible, press 1 (Yes) to go to STEP A. 8 If STEP A is finished, press Black Start or Color Start. OK Poor The LCD will start cleaning the colors. The LCD shows: Press 1 (Yes). The MFC will ask you can see missing short lines as shown below, press 2 (No). The...
... you if the print quality is OK for each color. 6 Press 2 (No) for any color with a Black OK? 1.Yes 2.No problem. Start Cleaning? 1.Yes 2.No 7 After cleaning is OK, press 1 to proceed to STEP B. 13 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE STEP A: Color block quality check The LCD shows: Is Step "A"... and visible, press 1 (Yes) to go to STEP A. 8 If STEP A is finished, press Black Start or Color Start. OK Poor The LCD will start cleaning the colors. The LCD shows: Press 1 (Yes). The MFC will ask you can see missing short lines as shown below, press 2 (No). The...
Users Manual - English
Page 161
...Press Ink. 2 Press or Ink Volume. Checking the ink volume You can check the ink volume from your MFC over six months or the expiration date written on page i). If the problem still exists, repeat the cleaning and test print procedures at least five times. You can check the ink that... is still missing, call Brother Customer Service (see missing ink in this Print Quality Check Sheet, repeat the cleaning and test print procedures at least five times for the clogged color. (Perhaps the ink cartridge was in your computer. (See MFC Remote Setup on page 5-1 in Software User...
...Press Ink. 2 Press or Ink Volume. Checking the ink volume You can check the ink volume from your MFC over six months or the expiration date written on page i). If the problem still exists, repeat the cleaning and test print procedures at least five times. You can check the ink that... is still missing, call Brother Customer Service (see missing ink in this Print Quality Check Sheet, repeat the cleaning and test print procedures at least five times for the clogged color. (Perhaps the ink cartridge was in your computer. (See MFC Remote Setup on page 5-1 in Software User...
Users Manual - English
Page 169
... replacement ink cartridges. Using or attempting to replace them with only Genuine Brother Branded Supplies. If the Ink Empty message is on the display after correcting the cartridge installation) because the colors were mixed. ■ Once you have installed ink cartridges, check that you... guarantee your print quality please continue to any problem that was caused by the expiration date written on the cartridge package. ■ Brother strongly recommends that the ink cartridges are concerned. If you still cannot solve a problem with your MFC, call a doctor if you do so, ...
... replacement ink cartridges. Using or attempting to replace them with only Genuine Brother Branded Supplies. If the Ink Empty message is on the display after correcting the cartridge installation) because the colors were mixed. ■ Once you have installed ink cartridges, check that you... guarantee your print quality please continue to any problem that was caused by the expiration date written on the cartridge package. ■ Brother strongly recommends that the ink cartridges are concerned. If you still cannot solve a problem with your MFC, call a doctor if you do so, ...
Quick Setup Guide - English
Page 1
...and installation instructions. For the latest drivers and to find the best solution for your problem or question, access the Brother Solutions Center directly from the driver or go to http://solutions.brother.com Keep this "Quick Setup Guide" for quick and easy reference at all times.... Step 1 Setting Up the Machine Step 2 Installing the Driver & Software Mac OS® 8.6-9.2 Installing the Driver & Software Setup is Complete! Setting Up the Machine Windows® Quick Setup Guide MFC-3420C...
...and installation instructions. For the latest drivers and to find the best solution for your problem or question, access the Brother Solutions Center directly from the driver or go to http://solutions.brother.com Keep this "Quick Setup Guide" for quick and easy reference at all times.... Step 1 Setting Up the Machine Step 2 Installing the Driver & Software Mac OS® 8.6-9.2 Installing the Driver & Software Setup is Complete! Setting Up the Machine Windows® Quick Setup Guide MFC-3420C...
Quick Setup Guide - English
Page 10
... your machine may reduce the ink quantity and the MFC will not know the quantity of ink left in the MFC and use only Genuine Brother Brand replacement ink cartridges. Our warranty coverage does not apply to any problem that was caused by the use potentially incompatible inks and.../or cartridges in your body or clothing, wash with only Genuine Brother Branded Supplies. 6 Color Block Quality and...
... your machine may reduce the ink quantity and the MFC will not know the quantity of ink left in the MFC and use only Genuine Brother Brand replacement ink cartridges. Our warranty coverage does not apply to any problem that was caused by the use potentially incompatible inks and.../or cartridges in your body or clothing, wash with only Genuine Brother Branded Supplies. 6 Color Block Quality and...
Quick Setup Guide - English
Page 21
It will automatically start. Follow the instructions on the MFC by selecting Yes, and then click Next. Continued... 19 I Select Yes (recommended), and then click Finish... you can check the print quality. If the ReadMe3420C.wri file shown in 1 to E on the screen to correct the problem. Setting Up the Machine Windows® Installing the Driver & Software For Windows® 98/98SE/Me Users Only Make sure ... the screen. G Select BRUSB: USB Printer Port, and then click Next. The installation of the Brother drivers will take a few seconds for the installation screen to the...
It will automatically start. Follow the instructions on the MFC by selecting Yes, and then click Next. Continued... 19 I Select Yes (recommended), and then click Finish... you can check the print quality. If the ReadMe3420C.wri file shown in 1 to E on the screen to correct the problem. Setting Up the Machine Windows® Installing the Driver & Software For Windows® 98/98SE/Me Users Only Make sure ... the screen. G Select BRUSB: USB Printer Port, and then click Next. The installation of the Brother drivers will take a few seconds for the installation screen to the...