Network Users Manual - English
Page 9
... (Not available for DCP models, MFC-253CW, MFC-255CW, MFC-257CW and MFC-295CN 128 Using the BRAdmin Light utility to change the print server settings 128 Other sources of information ...128 10 Troubleshooting 129 Overview...129 General problems ...129 Network print software installation problems 131 Printing problems...133 Scanning and PC Fax problems ...134 Wireless network troubleshooting...136 Wireless...
... (Not available for DCP models, MFC-253CW, MFC-255CW, MFC-257CW and MFC-295CN 128 Using the BRAdmin Light utility to change the print server settings 128 Other sources of information ...128 10 Troubleshooting 129 Overview...129 General problems ...129 Network print software installation problems 131 Printing problems...133 Scanning and PC Fax problems ...134 Wireless network troubleshooting...136 Wireless...
Network Users Manual - English
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This chapter is divided into the following sections: General problems Network print software installation problems Printing problems Scanning and PC-FAX problems Protocol-specific troubleshooting Wireless network specific troubleshooting General problems 10 CD-ROM is selected. Windows® XP SP2 or greater ...window of the CD-ROM. If, after inserting the CD-ROM. b Double-click Windows Firewall. How to reset the Brother print server to factory default 10 10 You can reset the print server back to its default factory settings (resetting all...
This chapter is divided into the following sections: General problems Network print software installation problems Printing problems Scanning and PC-FAX problems Protocol-specific troubleshooting Wireless network specific troubleshooting General problems 10 CD-ROM is selected. Windows® XP SP2 or greater ...window of the CD-ROM. If, after inserting the CD-ROM. b Double-click Windows Firewall. How to reset the Brother print server to factory default 10 10 You can reset the print server back to its default factory settings (resetting all...
Network Users Manual - English
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...service: Enter any other personal firewall software, see the User's Guide for network printing, network scanning and PC Fax. In Internal Port number for example, "Brother PC Fax". 2. If you are using Windows® Firewall and you still have already been made. If you did...Fax problems 10 The network scanning feature does not work in Windows® The network PC Fax feature does not work in Windows® 10 Firewall settings on your PC may reject the necessary network connection for your software or contact the software manufacturer. If you added port 54925 and 54926. In Internal...
...service: Enter any other personal firewall software, see the User's Guide for network printing, network scanning and PC Fax. In Internal Port number for example, "Brother PC Fax". 2. If you are using Windows® Firewall and you still have already been made. If you did...Fax problems 10 The network scanning feature does not work in Windows® The network PC Fax feature does not work in Windows® 10 Firewall settings on your PC may reject the necessary network connection for your software or contact the software manufacturer. If you added port 54925 and 54926. In Internal...
Users Manual - English
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... must follow or avoid to prevent possible machine problems or damage to other features. Italicized typeface emphasizes an important point or refers you for buying a Brother machine! Viewing Documentation 1 Viewing Documentation (Windows... To view the documentation, from the Start menu, point to Brother, MFC-XXXX (where XXXX is your CD-ROM drive. Note If the Brother screen does not appear automatically, go to a situation that are ...you what to do to use the advanced features of the Printer, Scanner, PC Fax and Network. Notes tell you how you not to touch machine parts that are ...
... must follow or avoid to prevent possible machine problems or damage to other features. Italicized typeface emphasizes an important point or refers you for buying a Brother machine! Viewing Documentation 1 Viewing Documentation (Windows... To view the documentation, from the Start menu, point to Brother, MFC-XXXX (where XXXX is your CD-ROM drive. Note If the Brother screen does not appear automatically, go to a situation that are ...you what to do to use the advanced features of the Printer, Scanner, PC Fax and Network. Notes tell you how you not to touch machine parts that are ...
Users Manual - English
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... is in your Voice Mail. When you to pick up , the machine will prevent your Brother machine from being able to receive an incoming fax, since Voice Mail cannot transfer the incoming fax back to lift the handset during the F/T Ring and then press # 5 1 between the pseudo/double-rings. If you have a... that some telephone companies offer. Voice Mail 7 7 If you have Voice Mail on the control panel of your Voice Mail is on one telephone line may create problems with each other custom features on the line, or if someone wants to send you 'll need to send tone signals (for example...
... is in your Voice Mail. When you to pick up , the machine will prevent your Brother machine from being able to receive an incoming fax, since Voice Mail cannot transfer the incoming fax back to lift the handset during the F/T Ring and then press # 5 1 between the pseudo/double-rings. If you have a... that some telephone companies offer. Voice Mail 7 7 If you have Voice Mail on the control panel of your Voice Mail is on one telephone line may create problems with each other custom features on the line, or if someone wants to send you 'll need to send tone signals (for example...
Users Manual - English
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.... However, the Distinctive Ring feature allows you to register 7 You can just receive faxes. You can change or cancel the Distinctive Ring pattern at any problems. If each other 's operations. Ring Pattern 1 2 3 4 Rings long-long short-long-short short-short-long very long (normal pattern) Note 7 Ring Pattern #1 is often ... program the machine properly, it will recognize the registered ring pattern of the telephone company's Distinctive Ring service. The new telephone number on your Brother machine. Register the one that Voice Mail and the machine will not answer. 43
.... However, the Distinctive Ring feature allows you to register 7 You can just receive faxes. You can change or cancel the Distinctive Ring pattern at any problems. If each other 's operations. Ring Pattern 1 2 3 4 Rings long-long short-long-short short-short-long very long (normal pattern) Note 7 Ring Pattern #1 is often ... program the machine properly, it will recognize the registered ring pattern of the telephone company's Distinctive Ring service. The new telephone number on your Brother machine. Register the one that Voice Mail and the machine will not answer. 43
Users Manual - English
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...check the chart below and follow the troubleshooting tips. Most problems can be made from within that the On/Off key ..., as the machine pauses during the printing process. Click Start and then Printers and Faxes. Right-click and choose Brother MFC-XXXX (where XXXX is unchecked. When you choose the Print Odd Pages and Print ...Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you bought the machine. Check to see if the LCD is showing an error message. (See Error and maintenance messages on page 106.) One or more ink cartridges have reached the end of the color...
...check the chart below and follow the troubleshooting tips. Most problems can be made from within that the On/Off key ..., as the machine pauses during the printing process. Click Start and then Printers and Faxes. Right-click and choose Brother MFC-XXXX (where XXXX is unchecked. When you choose the Print Odd Pages and Print ...Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you bought the machine. Check to see if the LCD is showing an error message. (See Error and maintenance messages on page 106.) One or more ink cartridges have reached the end of the color...
Users Manual - English
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...length guide is with static or interference on the page. Check that more than normal printing. (See Printing for Windows® or Printing and Faxing for Macintosh in the paper tray. bottom of their life, and then ask the other print media on two pages. 98 Vertical black lines ... page 8.) Check that the paper size setting in the application and in black & white. Also, click Color Settings, and make a copy to see if the problem is set to make sure you print on Brother Photo paper, load one time. Printed pages are cut off . In the printer driver Advanced tab, click...
...length guide is with static or interference on the page. Check that more than normal printing. (See Printing for Windows® or Printing and Faxing for Macintosh in the paper tray. bottom of their life, and then ask the other print media on two pages. 98 Vertical black lines ... page 8.) Check that the paper size setting in the application and in black & white. Also, click Color Settings, and make a copy to see if the problem is set to make sure you print on Brother Photo paper, load one time. Printed pages are cut off . In the printer driver Advanced tab, click...
Users Manual - English
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... Manual, DO NOT adjust the ring delay setting. If you are having problems receiving faxes or voice messages, set to External TAD, reduce the number of rings programmed on page 38.) Make sure your Brother machine's Receive Mode to answer within 2 or 3 rings. 4 Record ...speaking to Basic(for people sending manual faxes. For example: "After the beep, leave a message or press l 5 1 and Start to send a fax." 5 Set your answering machine to answer calls. 6 Set your Brother machine's Easy Receive feature is operating properly. If receiving problems recur after resetting the ring delay, ...
... Manual, DO NOT adjust the ring delay setting. If you are having problems receiving faxes or voice messages, set to External TAD, reduce the number of rings programmed on page 38.) Make sure your Brother machine's Receive Mode to answer within 2 or 3 rings. 4 Record ...speaking to Basic(for people sending manual faxes. For example: "After the beep, leave a message or press l 5 1 and Start to send a fax." 5 Set your answering machine to answer calls. 6 Set your Brother machine's Easy Receive feature is operating properly. If receiving problems recur after resetting the ring delay, ...
Users Manual - English
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...Ask the other party to all line cord connections. When your Fax Receive Code (default setting is more sensitive to the machine. Brother's ECM (Error Correction Mode) feature should help overcome this problem by pressing Stop/Exit. If the copy quality is common to ...NG' on the telephone line, try changing the menu setting of memory. Troubleshooting and Routine Maintenance Sending Faxes Difficulty Cannot send a fax. Vertical black lines when sending. (MFC-295CN only) Make sure that the receiving machine has paper. It may mistakenly interpret certain voices or music ...
...Ask the other party to all line cord connections. When your Fax Receive Code (default setting is more sensitive to the machine. Brother's ECM (Error Correction Mode) feature should help overcome this problem by pressing Stop/Exit. If the copy quality is common to ...NG' on the telephone line, try changing the menu setting of memory. Troubleshooting and Routine Maintenance Sending Faxes Difficulty Cannot send a fax. Vertical black lines when sending. (MFC-295CN only) Make sure that the receiving machine has paper. It may mistakenly interpret certain voices or music ...
Users Manual - English
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...MFC-255CW or are good. For Windows® XP SP1 users, please visit the Brother Solutions Center. (http://solutions.brother.../Library/Printers/Brother/Utilities/DeviceSelector...; XP SP1 users, please visit the Brother Solutions Center. (http://solutions.brother.com) Re-select your machine. For ... application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list...and is online and in this list. (MFC-295CN only) Reconnect the LAN cable to the...the cabling and network connections are having Network problems, see the User's Guide for more ...
...MFC-255CW or are good. For Windows® XP SP1 users, please visit the Brother Solutions Center. (http://solutions.brother.../Library/Printers/Brother/Utilities/DeviceSelector...; XP SP1 users, please visit the Brother Solutions Center. (http://solutions.brother.com) Re-select your machine. For ... application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list...and is online and in this list. (MFC-295CN only) Reconnect the LAN cable to the...the cabling and network connections are having Network problems, see the User's Guide for more ...
Users Manual - English
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... Normal (or Basic(for VoIP)). Basic(for fax operations. B 105 c Press Stop/Exit. Unless interference is only available for color fax sending. a Press Menu, 0, 6. b Press a or b to 9,600 bps. Note When you change the compatibility to Basic(for VoIP), the ECM feature is a recurring problem on the telephone line, we recommend that you...
... Normal (or Basic(for VoIP)). Basic(for fax operations. B 105 c Press Stop/Exit. Unless interference is only available for color fax sending. a Press Menu, 0, 6. b Press a or b to 9,600 bps. Note When you change the compatibility to Basic(for VoIP), the ECM feature is a recurring problem on the telephone line, we recommend that you...
Users Manual - English
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... need to Plain Paper or Inkjet Paper, you cannot use the machine as black & white. Error Message B&W Print Only Replace XX Ink Cause One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If a sending machine has a color fax, the machine's 'handshake' ...set to Other Glossy or Brother BP71, the machine will receive and print faxes in the Advanced tab of the printer driver you can correct most common error and maintenance messages are shown below. While this happens, your machine identifies the problem and shows an error message...
... need to Plain Paper or Inkjet Paper, you cannot use the machine as black & white. Error Message B&W Print Only Replace XX Ink Cause One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If a sending machine has a color fax, the machine's 'handshake' ...set to Other Glossy or Brother BP71, the machine will receive and print faxes in the Advanced tab of the printer driver you can correct most common error and maintenance messages are shown below. While this happens, your machine identifies the problem and shows an error message...
Users Manual - English
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...faxes will be stored in the machine. B 107 Use a new Genuine Brother Innobella™ Ink. Take out the new ink cartridge and reinstall it slowly until it clicks. (See Replacing the ink cartridges on page 116.) One... If a sending machine has a color fax, the machine's 'handshake' will be sent as black & white. An ink cartridge is not cleared, call Brother Customer Service. The machine will not... error number 46, see Transferring your faxes or Fax Journal report on page 112 before disconnecting the machine so you are not using genuine Brother Innobella™ ink the machine may not...
...faxes will be stored in the machine. B 107 Use a new Genuine Brother Innobella™ Ink. Take out the new ink cartridge and reinstall it slowly until it clicks. (See Replacing the ink cartridges on page 116.) One... If a sending machine has a color fax, the machine's 'handshake' will be sent as black & white. An ink cartridge is not cleared, call Brother Customer Service. The machine will not... error number 46, see Transferring your faxes or Fax Journal report on page 112 before disconnecting the machine so you are not using genuine Brother Innobella™ ink the machine may not...
Users Manual - English
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... scanner cover and then close the ink cartridge cover until it clicks. If the problem continues, call . Contact Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. (See Brother numbers on the number of time to be covered under the stated product warranty. Note... and flushes required to print again. Press Stop/Exit. Try to clean the ink system. The other person or other person's fax machine stopped the call the telephone company and ask them to replace these items and the time period before replacement is resolved by ...
... scanner cover and then close the ink cartridge cover until it clicks. If the problem continues, call . Contact Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. (See Brother numbers on the number of time to be covered under the stated product warranty. Note... and flushes required to print again. Press Stop/Exit. Try to clean the ink system. The other person or other person's fax machine stopped the call the telephone company and ask them to replace these items and the time period before replacement is resolved by ...
Users Manual - English
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...another mode. Ink Low Black Ink Low Yellow Ink Low Cyan Ink Low Magenta One or more ink cartridges are using memory card or USB Flash memory drive already...You did not receive calls or you have not subscribed to convert it, the color fax will ask that you are near the end of the machine by putting in this... is Unusable. See Using the ADF (MFC-295CN only) on page 116.) Low Temperature The print head is too warm. See Document jam (MFC-295CN only) on page 44.) High Temperature The... if it is a problem with Hub are not supported. If you want to your telephone company.
...another mode. Ink Low Black Ink Low Yellow Ink Low Cyan Ink Low Magenta One or more ink cartridges are using memory card or USB Flash memory drive already...You did not receive calls or you have not subscribed to convert it, the color fax will ask that you are near the end of the machine by putting in this... is Unusable. See Using the ADF (MFC-295CN only) on page 116.) Low Temperature The print head is too warm. See Document jam (MFC-295CN only) on page 44.) High Temperature The... if it is a problem with Hub are not supported. If you want to your telephone company.
Users Manual - English
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... extension or C external telephone and use codes to the size of incoming 39 faxes. S.Fine 3.Real Time TX Photo Next Fax Only On Sends a fax without using 32 the memory. 4.Overseas Mode Off* On Off* If you are having problems 33 sending faxes overseas, set this to on. 0.Glass ScanSize A4 Letter* Adjusts the scan...
... extension or C external telephone and use codes to the size of incoming 39 faxes. S.Fine 3.Real Time TX Photo Next Fax Only On Sends a fax without using 32 the memory. 4.Overseas Mode Off* On Off* If you are having problems 33 sending faxes overseas, set this to on. 0.Glass ScanSize A4 Letter* Adjusts the scan...
Users Manual - English
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... change the LCD language. Allows you to the factory default settings. Level2 - Descriptions Sets the resolution for VoIP) - 2.Speed Dial&Fax - 3.All Settings - 0.Local Language - (USA only) English* Spanish 0.Local Language - Page 31 140 Deletes all the machine's... factory settings are shown in Bold with an asterisk. Fax Resolution ( ) Level1 - Level3 - Options Standard* Fine S.Fine Photo See Network User's Guide on the CD-ROM. Descriptions Adjusts the equalization for transmission problems. Resets the print server back to its factory default ...
... change the LCD language. Allows you to the factory default settings. Level2 - Descriptions Sets the resolution for VoIP) - 2.Speed Dial&Fax - 3.All Settings - 0.Local Language - (USA only) English* Spanish 0.Local Language - Page 31 140 Deletes all the machine's... factory settings are shown in Bold with an asterisk. Fax Resolution ( ) Level1 - Level3 - Options Standard* Fine S.Fine Photo See Network User's Guide on the CD-ROM. Descriptions Adjusts the equalization for transmission problems. Resets the print server back to its factory default ...