Users Manual - English
Page 14
... Maintenance 94 Troubleshooting 94 If you are having difficulty with your machine 94 Dial Tone ...101 Telephone line interference 101 Error and maintenance messages 102 Transferring your faxes or Fax Journal report 107 Document jam (MFC-290C only 107 Printer jam or paper jam 108 Routine maintenance ...111 Replacing the ink cartridges 111 Cleaning the outside of the machine 113 Cleaning the scanner 114 Cleaning the machine's printer platen 115 Cleaning the paper pick-up ...
... Maintenance 94 Troubleshooting 94 If you are having difficulty with your machine 94 Dial Tone ...101 Telephone line interference 101 Error and maintenance messages 102 Transferring your faxes or Fax Journal report 107 Document jam (MFC-290C only 107 Printer jam or paper jam 108 Routine maintenance ...111 Replacing the ink cartridges 111 Cleaning the outside of the machine 113 Cleaning the scanner 114 Cleaning the machine's printer platen 115 Cleaning the paper pick-up ...
Users Manual - English
Page 108
...Setup Guide.) Check that the machine is unchecked. Check that 'Use Printer Offline' is plugged in and that country. Choose 'Brother MFC-XXXX (where XXXX is an abbreviation of the empty color), see a print error message on your computer, as the machine pauses... with your machine, check the chart below and follow the troubleshooting tips. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Calls must call the country where you may see Replacing...
...Setup Guide.) Check that the machine is unchecked. Check that 'Use Printer Offline' is plugged in and that country. Choose 'Brother MFC-XXXX (where XXXX is an abbreviation of the empty color), see a print error message on your computer, as the machine pauses... with your machine, check the chart below and follow the troubleshooting tips. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Calls must call the country where you may see Replacing...
Users Manual - English
Page 109
... (See Cleaning the machine's or at the right or left corner of the printed page. Make sure you are using Genuine Brother Innobella™ Ink. printer platen on page 13.) The machine prints blank pages. Make sure you are using the paper support flap. (See Loading paper... sure the Jam Clear Cover is not dirty with the Print Odd Pages and Print Even Pages settings. Make sure you are stacked. Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions Poor print quality Check the print quality. (See Checking the print quality on page 116.)...
... (See Cleaning the machine's or at the right or left corner of the printed page. Make sure you are using Genuine Brother Innobella™ Ink. printer platen on page 13.) The machine prints blank pages. Make sure you are using the paper support flap. (See Loading paper... sure the Jam Clear Cover is not dirty with the Print Odd Pages and Print Even Pages settings. Make sure you are stacked. Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions Poor print quality Check the print quality. (See Checking the print quality on page 116.)...
Users Manual - English
Page 116
... Print Only One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you change to a new ink cartridge. 102 Error and maintenance messages B As with any sophisticated office product, errors may occur. You can use the machine until you need more of the printer driver you can... type is set to Plain Paper or Inkjet Paper you can make copies in black & white. Faxing If the paper type is set to Other Glossy or Brother BP71, the machine will receive and print faxes in the Advanced tab of the color ink cartridges are shown below. If you...
... Print Only One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you change to a new ink cartridge. 102 Error and maintenance messages B As with any sophisticated office product, errors may occur. You can use the machine until you need more of the printer driver you can... type is set to Plain Paper or Inkjet Paper you can make copies in black & white. Faxing If the paper type is set to Other Glossy or Brother BP71, the machine will receive and print faxes in the Advanced tab of the color ink cartridges are shown below. If you...
Users Manual - English
Page 119
Do one of the following: Refill the paper in the machine. properly. (See Printer jam or paper jam on page 108.) The paper is jammed in the paper tray, and then press Black Start or Color Start. Remove the paper and load it again and then press Black Start or Color Start (See... objects and paper scraps. Print Unable XX The machine has a mechanical problem. -OR- Remove the jammed paper by following the steps in the paper tray. Troubleshooting and Routine Maintenance Error Message Cause Action No Paper Fed The machine is out of paper or paper is not properly loaded in...
Do one of the following: Refill the paper in the machine. properly. (See Printer jam or paper jam on page 108.) The paper is jammed in the paper tray, and then press Black Start or Color Start. Remove the paper and load it again and then press Black Start or Color Start (See... objects and paper scraps. Print Unable XX The machine has a mechanical problem. -OR- Remove the jammed paper by following the steps in the paper tray. Troubleshooting and Routine Maintenance Error Message Cause Action No Paper Fed The machine is out of paper or paper is not properly loaded in...
Users Manual - English
Page 129
...the paper pick-up Roller (1) with a soft, dry lint-free cloth. b Unplug the machine from the AC power outlet before cleaning the printer platen. b Clean the machine's printer platen (1) and the area around it locks securely into the open the Jam Clear Cover (1) at the back of the machine. 1 c ...Clean the Paper Pick-up roller B a Pull the paper tray completely out of the machine. Troubleshooting and Routine Maintenance Cleaning the machine's printer platen B WARNING Be sure to unplug the machine from the AC power outlet and open position.
...the paper pick-up Roller (1) with a soft, dry lint-free cloth. b Unplug the machine from the AC power outlet before cleaning the printer platen. b Clean the machine's printer platen (1) and the area around it locks securely into the open the Jam Clear Cover (1) at the back of the machine. 1 c ...Clean the Paper Pick-up roller B a Pull the paper tray completely out of the machine. Troubleshooting and Routine Maintenance Cleaning the machine's printer platen B WARNING Be sure to unplug the machine from the AC power outlet and open position.