Users Manual - English
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Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for the Brother driver updates. You can check here for all your Brother product. VI http://solutions.brother.com You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the 'Solutions' section to learn how to get the most from your Printer needs.
Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for the Brother driver updates. You can check here for all your Brother product. VI http://solutions.brother.com You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the 'Solutions' section to learn how to get the most from your Printer needs.
Users Manual - English
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... ...3-8 Using control panel button 3-8 Using the printer driver ...3-8 Printer Settings ...3-9 Using the control panel button 3-9 Using the printer driver ...3-9 Print fonts (For HL-5040, HL-5050 and HL-5070N 3-10 Using the control panel button 3-10 Using the printer driver (For HL-5040, HL-5050 and HL-5070N 3-10 Network factory default setting (For HL-5070N 3-11 4 Options ...4-1 DIMM ...4-1 Installing additional...
... ...3-8 Using control panel button 3-8 Using the printer driver ...3-8 Printer Settings ...3-9 Using the control panel button 3-9 Using the printer driver ...3-9 Print fonts (For HL-5040, HL-5050 and HL-5070N 3-10 Using the control panel button 3-10 Using the printer driver (For HL-5040, HL-5050 and HL-5070N 3-10 Network factory default setting (For HL-5070N 3-11 4 Options ...4-1 DIMM ...4-1 Installing additional...
Users Manual - English
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...are problems with: Print quality See Improving the print quality in Chapter 3. Printer printed an Error Message See Error message printouts in this chapter. Printout is blinking See Control panel in this chapter. TROUBLESHOOTING 6 - 1 Paper handling See Paper handling or Paper jams and how ...9632; The PC is set up to connect to the section listed: Printer LED is incorrect See Solving print problems in this chapter. 6 Troubleshooting Identifying your problem and then go to the correct printer port. Status Monitor Error Message appears See Error messages in the status monitor...
...are problems with: Print quality See Improving the print quality in Chapter 3. Printer printed an Error Message See Error message printouts in this chapter. Printout is blinking See Control panel in this chapter. TROUBLESHOOTING 6 - 1 Paper handling See Paper handling or Paper jams and how ...9632; The PC is set up to connect to the section listed: Printer LED is incorrect See Solving print problems in this chapter. 6 Troubleshooting Identifying your problem and then go to the correct printer port. Status Monitor Error Message appears See Error messages in the status monitor...
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... or RPC program. ■ Change the following table for the error message that meets Brother's recommended paper specifications. The best combination of these settings will report problems with the printer. For HL-5030 and HL-5040, put it back in the paper tray. ■ Reduce the amount of paper... paper tray, make sure it is curled, straighten it is indicated. 6 - 2 TROUBLESHOOTING If it before you use ? Press the Job Cancel button if you want to delete the data remaining in the printer. ■ Reduce the print resolution or reduce the complexity of your document or reduce...
... or RPC program. ■ Change the following table for the error message that meets Brother's recommended paper specifications. The best combination of these settings will report problems with the printer. For HL-5030 and HL-5040, put it back in the paper tray. ■ Reduce the amount of paper... paper tray, make sure it is curled, straighten it is indicated. 6 - 2 TROUBLESHOOTING If it before you use ? Press the Job Cancel button if you want to delete the data remaining in the printer. ■ Reduce the print resolution or reduce the complexity of your document or reduce...
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...as defined in the following settings in the supplied Windows driver and try again. TROUBLESHOOTING 6 - 3 Press the Job Cancel button if you print to prevent automatic reduction in the resolution. ■ Expand the printer memory by adding a commercially available DIMM. Error message MEMORY FULL PRINT OVERRUN ...additional memory in Chapter 4. See Installing additional memory in Chapter 4. ■ Press the Go button to print the data left in the printer. See Installing additional memory in Chapter 4. ■ Set page protection to ON by using the supplied Windows driver or RPC program. ...
...as defined in the following settings in the supplied Windows driver and try again. TROUBLESHOOTING 6 - 3 Press the Job Cancel button if you print to prevent automatic reduction in the resolution. ■ Expand the printer memory by adding a commercially available DIMM. Error message MEMORY FULL PRINT OVERRUN ...additional memory in Chapter 4. See Installing additional memory in Chapter 4. ■ Press the Go button to print the data left in the printer. See Installing additional memory in Chapter 4. ■ Set page protection to ON by using the supplied Windows driver or RPC program. ...
Users Manual - English
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...top output tray. Problem The printer does not feed paper. The printer will not feed envelopes. in the printer driver. ■ The printer can I use? A paper jam has occurred. Sometimes it is helpful to print on the specified paper. (For HL-5040, HL-5050 and HL-5070N with optional lower tray ... are using . The printer does not print on the envelope size you should straighten it is paper in the page setup or document setup menu of your software application manual. ■ Clear the jammed paper. If the paper is selected. 6 - 4 TROUBLESHOOTING Please see Paper jams ...
...top output tray. Problem The printer does not feed paper. The printer will not feed envelopes. in the printer driver. ■ The printer can I use? A paper jam has occurred. Sometimes it is helpful to print on the specified paper. (For HL-5040, HL-5050 and HL-5070N with optional lower tray ... are using . The printer does not print on the envelope size you should straighten it is paper in the page setup or document setup menu of your software application manual. ■ Clear the jammed paper. If the paper is selected. 6 - 4 TROUBLESHOOTING Please see Paper jams ...
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...of the upper paper tray. ■ Always remove all the remaining jammed paper has been removed from feeding through the printer at one time and reduces paper jams. TROUBLESHOOTING 6 - 5 Figure 6-2 If the jammed paper is removed completely by lighting the control panel LEDs as follows. ...Toner Drum Paper Status Figure 6-1 After you can install the paper tray first, and then close the front cover and the printer will resume printing ...
...of the upper paper tray. ■ Always remove all the remaining jammed paper has been removed from feeding through the printer at one time and reduces paper jams. TROUBLESHOOTING 6 - 5 Figure 6-2 If the jammed paper is removed completely by lighting the control panel LEDs as follows. ...Toner Drum Paper Status Figure 6-1 After you can install the paper tray first, and then close the front cover and the printer will resume printing ...
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Figure 6-4 3 Press the cover release button and then open the front cover. 6 - 6 TROUBLESHOOTING Figure 6-5 Figure 6-3 2 Pull the jammed paper up and out of the printer. 1 Pull the paper tray completely out of the printer.
Figure 6-4 3 Press the cover release button and then open the front cover. 6 - 6 TROUBLESHOOTING Figure 6-5 Figure 6-3 2 Pull the jammed paper up and out of the printer. 1 Pull the paper tray completely out of the printer.
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4 Pull out the drum unit assembly. Figure 6-6 Caution To prevent damage to the printer caused by static electricity, do not use extra force. Figure 6-7 TROUBLESHOOTING 6 - 7 Instead, pull the edge of the printer. If you cannot remove the drum unit assembly easily at this time, do not touch the electrodes shown in Figure 6-7. Pull the jammed paper up and out of the jammed paper from the paper tray.
4 Pull out the drum unit assembly. Figure 6-6 Caution To prevent damage to the printer caused by static electricity, do not use extra force. Figure 6-7 TROUBLESHOOTING 6 - 7 Instead, pull the edge of the printer. If you cannot remove the drum unit assembly easily at this time, do not touch the electrodes shown in Figure 6-7. Pull the jammed paper up and out of the jammed paper from the paper tray.
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... the paper toward the back of the printer are extremely hot! Close the back output tray. 6 - 8 TROUBLESHOOTING Figure 6-10 7 Close the jam clear cover. If the paper jam can be cleared, go to cool down before you have just used the printer, some internal parts of the printer, the fuser may get dirty with toner... a few copies of the test page until the scattering of the fuser unit. 5 Open the back output tray. Pull the jammed paper out of the printer. Figure 6-8 If you touch the internal parts of the fuser unit. Figure 6-9 6 Open the jam clear cover.
... the paper toward the back of the printer are extremely hot! Close the back output tray. 6 - 8 TROUBLESHOOTING Figure 6-10 7 Close the jam clear cover. If the paper jam can be cleared, go to cool down before you have just used the printer, some internal parts of the printer, the fuser may get dirty with toner... a few copies of the test page until the scattering of the fuser unit. 5 Open the back output tray. Pull the jammed paper out of the printer. Figure 6-8 If you touch the internal parts of the fuser unit. Figure 6-9 6 Open the jam clear cover.
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TROUBLESHOOTING 6 - 9 Figure 6-11 9 Put the drum unit assembly back in the printer. 10 Put the paper tray in the printer. 11 Close the front cover. Take out the jammed paper if there is any inside the drum unit. 8 Push the lock lever down and take the toner cartridge out of the drum unit assembly.
TROUBLESHOOTING 6 - 9 Figure 6-11 9 Put the drum unit assembly back in the printer. 10 Put the paper tray in the printer. 11 Close the front cover. Take out the jammed paper if there is any inside the drum unit. 8 Push the lock lever down and take the toner cartridge out of the drum unit assembly.
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...selected. See Replacing the drum unit in the System Folder and that the printer cable is not damaged or broken. ■ If you use ? See Positioning the printer in Chapter 5. 6 - 10 TROUBLESHOOTING See What kind of background shading. See Replacing the toner cartridge in Chooser.... the supplied Macintosh® printer driver is installed in Chapter 5. ■ Make sure that you have an interface-switching device, make sure the correct printer is selected with USB Problem Recommendation HL-5030 (or HL-5040, ■ Check that the printer is too light, Toner Save...
...selected. See Replacing the drum unit in the System Folder and that the printer cable is not damaged or broken. ■ If you use ? See Positioning the printer in Chapter 5. 6 - 10 TROUBLESHOOTING See What kind of background shading. See Replacing the toner cartridge in Chooser.... the supplied Macintosh® printer driver is installed in Chapter 5. ■ Make sure that you have an interface-switching device, make sure the correct printer is selected with USB Problem Recommendation HL-5030 (or HL-5040, ■ Check that the printer is too light, Toner Save...
Users Manual - English
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...in a new drum unit. in Chapter 5. See Replacing the drum unit in Chapter 1. ■ Try using . ■ Check the printer's environment because conditions such as high humidity can I use paper that you are currently using a new drum unit. Ghost ABCDEFGH abcdefghijk ABCD...tab to the home position (▲). All black TROUBLESHOOTING 6 - 11 Make sure you use ? See Replacing the drum unit in the printer driver. in Chapter 1. ■ Make sure that meets our specifications. See Positioning the printer in Chapter 1. Examples of poor print quality Recommendation...
...in a new drum unit. in Chapter 5. See Replacing the drum unit in Chapter 1. ■ Try using . ■ Check the printer's environment because conditions such as high humidity can I use paper that you are currently using a new drum unit. Ghost ABCDEFGH abcdefghijk ABCD...tab to the home position (▲). All black TROUBLESHOOTING 6 - 11 Make sure you use ? See Replacing the drum unit in the printer driver. in Chapter 1. ■ Make sure that meets our specifications. See Positioning the printer in Chapter 1. Examples of poor print quality Recommendation...
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... that matches the print sample, wipe the surface of the OPC drum with a sharp object, such as follows: 1 Position the print sample in Chapter 5. 6 - 12 TROUBLESHOOTING Put in a new drum unit. Examples of poor print quality 94 mm (3.7 in.) 94 mm (3.7 in.) Recommendation ■ If the problem is not solved after...
... that matches the print sample, wipe the surface of the OPC drum with a sharp object, such as follows: 1 Position the print sample in Chapter 5. 6 - 12 TROUBLESHOOTING Put in a new drum unit. Examples of poor print quality 94 mm (3.7 in.) 94 mm (3.7 in.) Recommendation ■ If the problem is not solved after...
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... Chapter 5. ■Do not use ? See Replacing the drum unit in a new drum unit. See Replacing the drum unit in a new drum unit. TROUBLESHOOTING 6 - 13 Put in Chapter 5. ■ The toner cartridge may be damaged. Put in Chapter 5. Black lines down the page Printed pages have toner ...that you use paper that a torn piece of the drum unit. Try printing multiple pages to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may be damaged. Put in Chapter 5. Install a new drum unit. White lines across the page ...
... Chapter 5. ■Do not use ? See Replacing the drum unit in a new drum unit. See Replacing the drum unit in a new drum unit. TROUBLESHOOTING 6 - 13 Put in Chapter 5. ■ The toner cartridge may be damaged. Put in Chapter 5. Black lines down the page Printed pages have toner ...that you use paper that a torn piece of the drum unit. Try printing multiple pages to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may be damaged. Put in Chapter 5. Install a new drum unit. White lines across the page ...
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...the paper tray and that paper is loaded properly in the input tray. 6 - 14 TROUBLESHOOTING Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Recommendation ■ You may be damaged.... Turn over the stack of paper can I use the printer very often, the paper may be too full. White lines down the page AaAa0bBbc1CBdDec2EfCgdF3hGDie4jHk ... in a new toner cartridge. See Printing on plain paper from the manual feed tray (For HL-5030 and HL-5040) in Chapter 1 or Printing on envelopes from the paper tray in Chapter 1. See Cleaning ...
...the paper tray and that paper is loaded properly in the input tray. 6 - 14 TROUBLESHOOTING Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Recommendation ■ You may be damaged.... Turn over the stack of paper can I use the printer very often, the paper may be too full. White lines down the page AaAa0bBbc1CBdDec2EfCgdF3hGDie4jHk ... in a new toner cartridge. See Printing on plain paper from the manual feed tray (For HL-5030 and HL-5040) in Chapter 1 or Printing on envelopes from the paper tray in Chapter 1. See Cleaning ...
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See page 1-31. ABCDEFG EFGHIJKLMN Envelope creases TROUBLESHOOTING 6 - 15 When you have finished printing your envelopes, close the back output tray to reset the two blue tabs back to their original position. Examples of poor print quality Recommendation ■ Open the back output tray and push down the blue tabs at the left and right hand sides (as shown in the figure below).
See page 1-31. ABCDEFG EFGHIJKLMN Envelope creases TROUBLESHOOTING 6 - 15 When you have finished printing your envelopes, close the back output tray to reset the two blue tabs back to their original position. Examples of poor print quality Recommendation ■ Open the back output tray and push down the blue tabs at the left and right hand sides (as shown in the figure below).
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... TROUBLESHOOTING Press the Job Cancel button if you have a restricted area that is not connected to the same port that cannot be printed on. My headers or footers appear when I view my document on your printer, and then try again. See Installing additional memory in Chapter 4. ■ Most laser printers have chosen the appropriate printer...
... TROUBLESHOOTING Press the Job Cancel button if you have a restricted area that is not connected to the same port that cannot be printed on. My headers or footers appear when I view my document on your printer, and then try again. See Installing additional memory in Chapter 4. ■ Most laser printers have chosen the appropriate printer...
Quick Setup Guide - English
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...and Installing the Driver For USB Interface Cable Users 16 ■ For Mac® OS 8.6 to 9.2 Users (HL-5030/5040 Users 16 Installing the Driver & Connecting the Printer to your Macintosh ■ For Mac® OS 8.6 to your Macintosh & Installing the Driver ■ Other ...; Print a Test Page 10 Installing the Driver For USB Interface Cable Users 12 1. Setting Your Printer as the Default Printer ■ For Mac® OS X 10.1 to 10.2 Users 20 Connecting the Printer to Your PC 2. Table of the Printer 22 Options ...23 ■ Troubleshooting User's Guide Chapter 6 1
...and Installing the Driver For USB Interface Cable Users 16 ■ For Mac® OS 8.6 to 9.2 Users (HL-5030/5040 Users 16 Installing the Driver & Connecting the Printer to your Macintosh ■ For Mac® OS 8.6 to your Macintosh & Installing the Driver ■ Other ...; Print a Test Page 10 Installing the Driver For USB Interface Cable Users 12 1. Setting Your Printer as the Default Printer ■ For Mac® OS X 10.1 to 10.2 Users 20 Connecting the Printer to Your PC 2. Table of the Printer 22 Options ...23 ■ Troubleshooting User's Guide Chapter 6 1
Quick Setup Guide - English
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...HTML files on -line. Download the latest drivers and utilities for your printers, read by Screen Reader 'text-to learn about using your Brother printer. 5 Brother Solutions Center The Brother Solutions Center (http://solutions.brother.com) is a one-stop resource for all your product on the...the printer driver and utilities. 3 Documentation View the Printer User's Guide and Network User's Guide in PDF format. (Viewer included) 4 Learn More Watch instructional movies to -speech' software. Supplied CD-ROM You can be read the FAQs and troubleshooting tips, or learn more about printer ...
...HTML files on -line. Download the latest drivers and utilities for your printers, read by Screen Reader 'text-to learn about using your Brother printer. 5 Brother Solutions Center The Brother Solutions Center (http://solutions.brother.com) is a one-stop resource for all your product on the...the printer driver and utilities. 3 Documentation View the Printer User's Guide and Network User's Guide in PDF format. (Viewer included) 4 Learn More Watch instructional movies to -speech' software. Supplied CD-ROM You can be read the FAQs and troubleshooting tips, or learn more about printer ...