Users Manual - English
Page 9
...extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona wire...... MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
...extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona wire...... MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
Users Manual - English
Page 11
DO NOT connect the interface cable at this Printer1 1 1 1 Quick Setup Guide Printer CD-ROM AC Power Cord Drum Unit and Toner Cartridge Assembly Interface cable 1 The interface cable is not a standard accessory. Connecting the interface cable is no longer than 6 feet (2.0 meters).... you connect it to the USB port of the following parts. Make sure that is done during the printer driver installation process. About this time. 1 About this Printer Carton components When you unpack the printer, make sure you use a USB 2.0 interface cable that you have all of your computer and not to ...
DO NOT connect the interface cable at this Printer1 1 1 1 Quick Setup Guide Printer CD-ROM AC Power Cord Drum Unit and Toner Cartridge Assembly Interface cable 1 The interface cable is not a standard accessory. Connecting the interface cable is no longer than 6 feet (2.0 meters).... you connect it to the USB port of the following parts. Make sure that is done during the printer driver installation process. About this time. 1 About this Printer Carton components When you unpack the printer, make sure you use a USB 2.0 interface cable that you have all of your computer and not to ...
Users Manual - English
Page 83
...Brother network management applications this printer supports the PCL6 language of laser printer. The Driver Deployment Wizard can E-mail the usage and 3 status information directly to a predefined E-mail address in which this utility can also be used to a network. Using this type of the Hewlett-Packard LaserJet laser printer...monitoring power of the Network User's Guide on pages. This printer supports level 3. This utility allows a client computer to check items such as page counts, toner and drum status and the firmware version. This allows the administrator to ...
...Brother network management applications this printer supports the PCL6 language of laser printer. The Driver Deployment Wizard can E-mail the usage and 3 status information directly to a predefined E-mail address in which this utility can also be used to a network. Using this type of the Hewlett-Packard LaserJet laser printer...monitoring power of the Network User's Guide on pages. This printer supports level 3. This utility allows a client computer to check items such as page counts, toner and drum status and the firmware version. This allows the administrator to ...
Users Manual - English
Page 86
... 4 LEDs (Light Emitting Diodes) 4 This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover... LED will flash depending on . LED is off. or or or or LED is blinking. 76 LED is on the printer status. 6) Job Cancel button 1 Job Cancel / ALL Job Cancel 7) Go button Wake-up / Error recovery / Form...illustrations in the back of the printer. 2) Toner LED The Toner LED indicates when the Toner is low or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its ...
... 4 LEDs (Light Emitting Diodes) 4 This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover... LED will flash depending on . LED is off. or or or or LED is blinking. 76 LED is on the printer status. 6) Job Cancel button 1 Job Cancel / ALL Job Cancel 7) Go button Wake-up / Error recovery / Form...illustrations in the back of the printer. 2) Toner LED The Toner LED indicates when the Toner is low or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its ...
Users Manual - English
Page 88
... data in memory or printing the data. LED Control Panel Printer status Receiving data The printer is remaining print data in the printer memory. Toner low Indicates that the toner cartridge is not installed correctly. Cartridge error The drum unit assembly is near the end of its life. Wait for...If the yellow Status LED is cooling down. Replace toner Replace the toner cartridge with a new one. Take the drum unit out of the printer has cooled down The printer is on for 1 second and off for when Replace Toner is indicated. See Replacing the toner cartridge on page ...
... data in memory or printing the data. LED Control Panel Printer status Receiving data The printer is remaining print data in the printer memory. Toner low Indicates that the toner cartridge is not installed correctly. Cartridge error The drum unit assembly is near the end of its life. Wait for...If the yellow Status LED is cooling down. Replace toner Replace the toner cartridge with a new one. Take the drum unit out of the printer has cooled down The printer is on for 1 second and off for when Replace Toner is indicated. See Replacing the toner cartridge on page ...
Users Manual - English
Page 89
LED Control Panel Printer status Drum life will turn on for 2 seconds and off for 3 seconds. 4 Replace drum Replace the drum with a new one . We recommend that you get a new drum unit to replace the current one . See Replacing the drum unit on page 111. 79 No paper Put paper in the tray. Then press Go. See... page 11, Printing on thick paper, labels and envelopes on page 20 or Cleaning the paper pick-up roller on page 102. See Replacing the drum unit on page 102. The Drum LED will end soon The drum unit is near the end of its life.
LED Control Panel Printer status Drum life will turn on for 2 seconds and off for 3 seconds. 4 Replace drum Replace the drum with a new one . We recommend that you get a new drum unit to replace the current one . See Replacing the drum unit on page 111. 79 No paper Put paper in the tray. Then press Go. See... page 11, Printing on thick paper, labels and envelopes on page 20 or Cleaning the paper pick-up roller on page 102. See Replacing the drum unit on page 102. The Drum LED will end soon The drum unit is near the end of its life.
Users Manual - English
Page 91
... 91. If your LED's still shows the same error indication after you have cleaned the corona wire, replace the drum unit with a new one. LED Control Panel Printer status Front cover is two. Too many trays Maximum number of optional trays is open Close the front cover of...Download full The download buffer of the printer. Remove additional trays. See Solving print problems on page 136. Drum error The corona wire needs to the printer. Memory full 4 The printer memory is full and the printer cannot print full pages of a document. See Replacing the drum unit on page 91. Add more...
... 91. If your LED's still shows the same error indication after you have cleaned the corona wire, replace the drum unit with a new one. LED Control Panel Printer status Front cover is two. Too many trays Maximum number of optional trays is open Close the front cover of...Download full The download buffer of the printer. Remove additional trays. See Solving print problems on page 136. Drum error The corona wire needs to the printer. Memory full 4 The printer memory is full and the printer cannot print full pages of a document. See Replacing the drum unit on page 91. Add more...
Users Manual - English
Page 92
...again. LED error indication 4 LEDs Back Cover Toner Fuser unit failure 1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn off the printer power switch, wait a few seconds, and then turn it on again. Control Panel ... will light up all the LEDs as shown in the table below . 4 If you see the service call your dealer or Brother Customer Service. 82 Leave the printer for 15 minutes with the power on. If the error occurs again, call indication shown above, turn off the power switch, ...
...again. LED error indication 4 LEDs Back Cover Toner Fuser unit failure 1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn off the printer power switch, wait a few seconds, and then turn it on again. Control Panel ... will light up all the LEDs as shown in the table below . 4 If you see the service call your dealer or Brother Customer Service. 82 Leave the printer for 15 minutes with the power on. If the error occurs again, call indication shown above, turn off the power switch, ...
Users Manual - English
Page 95
... is closed and the power cord is plugged in the General tab of the printer driver. 85 The printer will print a test page. b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the Windows® printer driver, click the Print Test Page button in . d Press Go again. c Hold ...down until the Back Cover, Toner, 4 Drum and Paper LEDs light up. Keep Go pressed down Go as you are...
... is closed and the power cord is plugged in the General tab of the printer driver. 85 The printer will print a test page. b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the Windows® printer driver, click the Print Test Page button in . d Press Go again. c Hold ...down until the Back Cover, Toner, 4 Drum and Paper LEDs light up. Keep Go pressed down Go as you are...
Users Manual - English
Page 97
... You can print a list of the internal fonts by clicking the Print Fonts button in . b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the control panel button or printer driver. c Hold down until the Back Cover, Toner, 4 Drum and Paper LEDs light up. Keep Go... pressed down Go as you can print a list of the internal fonts using the Brother's Windows® printer driver, you turn...
... You can print a list of the internal fonts by clicking the Print Fonts button in . b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the control panel button or printer driver. c Hold down until the Back Cover, Toner, 4 Drum and Paper LEDs light up. Keep Go... pressed down Go as you can print a list of the internal fonts using the Brother's Windows® printer driver, you turn...
Users Manual - English
Page 103
After you open the front cover or back cover (back output tray) of the printer will be extremely hot. To prevent injury, when you have just used the printer, some internal parts of the printer, DO NOT touch the shaded parts shown in cold water to avoid stains. 6 Be careful not to inhale...or clean the inside of the printer, remember the following: If your clothes are smeared with toner, wipe off the toner with a dry cloth and immediately wash the clothes in the illustration. Consumables Toner Cartridge See Toner cartridge on page 94. 6 Drum Unit See Drum unit on page 101. 93 ...
After you open the front cover or back cover (back output tray) of the printer will be extremely hot. To prevent injury, when you have just used the printer, some internal parts of the printer, DO NOT touch the shaded parts shown in cold water to avoid stains. 6 Be careful not to inhale...or clean the inside of the printer, remember the following: If your clothes are smeared with toner, wipe off the toner with a dry cloth and immediately wash the clothes in the illustration. Consumables Toner Cartridge See Toner cartridge on page 94. 6 Drum Unit See Drum unit on page 101. 93 ...
Users Manual - English
Page 106
c Push down the blue lock lever and take the toner cartridge out of disposable paper or cloth in case you accidentally spill or scatter toner. 6 To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of the drum unit. 96 b Take out the drum unit and toner cartridge assembly.
c Push down the blue lock lever and take the toner cartridge out of disposable paper or cloth in case you accidentally spill or scatter toner. 6 To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of the drum unit. 96 b Take out the drum unit and toner cartridge assembly.
Users Manual - English
Page 108
... before you have removed the protective cover. If toner cartridges are left unpacked for a long time the toner life will be shortened. 6 If an unpacked drum unit is put it in direct sunlight or room light, the unit may be damaged. Routine Maintenance d Unpack the new toner cartridge. To prevent any...
... before you have removed the protective cover. If toner cartridges are left unpacked for a long time the toner life will be shortened. 6 If an unpacked drum unit is put it in direct sunlight or room light, the unit may be damaged. Routine Maintenance d Unpack the new toner cartridge. To prevent any...
Users Manual - English
Page 109
...cartridge provided with your investment and obtain premium performance from the Brother machine, we strongly recommend the use only genuine Brother brand replacement toner cartridges. To protect your printer. If damage is caused by the warranty. We also ...strongly recommend that is caused to use of genuine Brother supplies. Routine Maintenance IMPORTANT For USA and Canada Brother strongly recommends that you continue to the drum...
...cartridge provided with your investment and obtain premium performance from the Brother machine, we strongly recommend the use only genuine Brother brand replacement toner cartridges. To protect your printer. If damage is caused by the warranty. We also ...strongly recommend that is caused to use of genuine Brother supplies. Routine Maintenance IMPORTANT For USA and Canada Brother strongly recommends that you continue to the drum...
Users Manual - English
Page 110
If you hear it may have a vertical stripe. Note DO NOT turn off the printer power switch or open the front cover until you put in the toner cartridge properly or it lock into the drum unit until the Status LED lights up. 100 Routine Maintenance f Put the new toner cartridge firmly ... lever will lift automatically. Close the front cover. If you put it in the printer. Note Make sure that you do not, printed pages may separate from the drum unit. 6 g Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right...
If you hear it may have a vertical stripe. Note DO NOT turn off the printer power switch or open the front cover until you put in the toner cartridge properly or it lock into the drum unit until the Status LED lights up. 100 Routine Maintenance f Put the new toner cartridge firmly ... lever will lift automatically. Close the front cover. If you put it in the printer. Note Make sure that you do not, printed pages may separate from the drum unit. 6 g Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right...
Users Manual - English
Page 111
... the print quality but also the quality and life of the printer itself. Note • There are many factors that determine the actual drum life, we have no control over the many factors that your drum. • For best performance, use of pages that determine ...the average drum life is a noticeable deterioration in the print quality. The actual number of a third-party drum unit. 6 Drum End Soon message 6 If Drum LED blinks, it means the drum unit should be significantly less than this estimate. The printer should be printed by the use only genuine Brother toner.
... the print quality but also the quality and life of the printer itself. Note • There are many factors that determine the actual drum life, we have no control over the many factors that your drum. • For best performance, use of pages that determine ...the average drum life is a noticeable deterioration in the print quality. The actual number of a third-party drum unit. 6 Drum End Soon message 6 If Drum LED blinks, it means the drum unit should be significantly less than this estimate. The printer should be printed by the use only genuine Brother toner.
Users Manual - English
Page 112
Every time you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102 When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106. Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner.
Every time you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102 When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106. Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner.
Users Manual - English
Page 113
... accidentally spill or scatter toner. Doing this may cause a fire or electrical shock. See Cleaning on a piece of the drum unit. To prevent damage to clean the printer. DO NOT use flammable substances, any type of spray an organic solvent/liquids contains alcohol or ammonia to inhale toner. 103... WARNING DO NOT put the drum unit and toner cartridge assembly on page 106 for how to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. 6 c Push down the ...
... accidentally spill or scatter toner. Doing this may cause a fire or electrical shock. See Cleaning on a piece of the drum unit. To prevent damage to clean the printer. DO NOT use flammable substances, any type of spray an organic solvent/liquids contains alcohol or ammonia to inhale toner. 103... WARNING DO NOT put the drum unit and toner cartridge assembly on page 106 for how to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. 6 c Push down the ...
Users Manual - English
Page 114
...to direct sunlight or room light may separate from the drum unit. 104 Note Make sure that you hear it in properly, the blue lock lever will lift automatically. Exposure to unpack a drum unit until you put the cartridge in the printer. If toner scatters on your hands or clothes, ...wipe or wash it may damage the drum unit. e Put the toner cartridge firmly into the new drum unit until immediately before you put in the...
...to direct sunlight or room light may separate from the drum unit. 104 Note Make sure that you hear it in properly, the blue lock lever will lift automatically. Exposure to unpack a drum unit until you put the cartridge in the printer. If toner scatters on your hands or clothes, ...wipe or wash it may damage the drum unit. e Put the toner cartridge firmly into the new drum unit until immediately before you put in the...
Users Manual - English
Page 115
Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. h Close the front cover. f Put the drum unit and toner cartridge assembly back in the printer. Once all the LEDs light up. i Make sure that the Drum LED is now off. 105
Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. h Close the front cover. f Put the drum unit and toner cartridge assembly back in the printer. Once all the LEDs light up. i Make sure that the Drum LED is now off. 105