Users Manual - English
Page 9
... 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the... 116 Error message printout ...118 Paper handling ...119 Paper jams and how to clear them ...120 Jam MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other...
... 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the... 116 Error message printout ...118 Paper handling ...119 Paper jams and how to clear them ...120 Jam MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other...
Users Manual - English
Page 83
... 14 of laser printer. For more information, see the following emulation modes. Many applications support this information to a network. This utility allows a client computer to check items such as page counts, toner and drum status and the firmware version. The BRPrint Auditor utility also supports E-mail notification for managing network connected Brother devices, using...
... 14 of laser printer. For more information, see the following emulation modes. Many applications support this information to a network. This utility allows a client computer to check items such as page counts, toner and drum status and the firmware version. The BRPrint Auditor utility also supports E-mail notification for managing network connected Brother devices, using...
Users Manual - English
Page 86
... Diodes) 4 This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover LED The Back Cover LED indicates when errors 4 occur in the back of the printer. 2) Toner LED The Toner LED indicates when the Toner is low... or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its life. 4) Paper LED The...
... Diodes) 4 This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover LED The Back Cover LED indicates when errors 4 occur in the back of the printer. 2) Toner LED The Toner LED indicates when the Toner is low... or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its life. 4) Paper LED The...
Users Manual - English
Page 88
... in memory There is on for 2 seconds and off for a long time and nothing has printed, press Go to print the remaining data in the printer memory. If the yellow Status LED is remaining print data in memory. Replace toner Replace the toner cartridge with a new one. No toner Open the... not installed correctly. Toner low Indicates that the toner cartridge is near the end of the printer has cooled down . Cartridge error The drum unit assembly is cooling down . 4 The Status LED will turn on for 0.5 seconds and off for when Replace Toner is either receiving data from the ...
... in memory There is on for 2 seconds and off for a long time and nothing has printed, press Go to print the remaining data in the printer memory. If the yellow Status LED is remaining print data in memory. Replace toner Replace the toner cartridge with a new one. No toner Open the... not installed correctly. Toner low Indicates that the toner cartridge is near the end of the printer has cooled down . Cartridge error The drum unit assembly is cooling down . 4 The Status LED will turn on for 0.5 seconds and off for when Replace Toner is either receiving data from the ...
Users Manual - English
Page 91
... The font memory area is open Close the front cover of a document. Buffer error Check the cable connection between the PC and printer. Add more memory to the printer. Drum error The corona wire needs to the printer. Delete fonts or add more memory to be cleaned. If your LED's still... shows the same error indication after you have cleaned the corona wire, replace the drum unit with a new one...
... The font memory area is open Close the front cover of a document. Buffer error Check the cable connection between the PC and printer. Add more memory to the printer. Drum error The corona wire needs to the printer. Delete fonts or add more memory to be cleaned. If your LED's still... shows the same error indication after you have cleaned the corona wire, replace the drum unit with a new one...
Users Manual - English
Page 92
... 4 LEDs Back Cover Toner Fuser unit failure 1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn off the printer power switch, wait a few seconds, and then turn it back on , press Go and Job Cancel together..., the printer will light up all the LEDs as shown below to print again. Control Panel Service call indications 4 If there is an error that cannot be cleared by lighting up as shown in the table below . 4 If you see the service call your dealer or Brother Customer Service...
... 4 LEDs Back Cover Toner Fuser unit failure 1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn off the printer power switch, wait a few seconds, and then turn it back on , press Go and Job Cancel together..., the printer will light up all the LEDs as shown below to print again. Control Panel Service call indications 4 If there is an error that cannot be cleared by lighting up as shown in the table below . 4 If you see the service call your dealer or Brother Customer Service...
Users Manual - English
Page 125
...Light Emitting Diodes) on page 76. Status Monitor Error Message appears See Error messages in the paper tray. The interface cable is securely connected to the printer and the computer. The correct driver for the printer has been chosen and is installed. The computer is... and drum unit are installed properly. The front and back covers are problems with the above checks, identify your problem First, check the following: The AC power cord is connected properly and the printer is turned on page 136. 115 Visit us at http://solutions.brother.com/....
...Light Emitting Diodes) on page 76. Status Monitor Error Message appears See Error messages in the paper tray. The interface cable is securely connected to the printer and the computer. The correct driver for the printer has been chosen and is installed. The computer is... and drum unit are installed properly. The front and back covers are problems with the above checks, identify your problem First, check the following: The AC power cord is connected properly and the printer is turned on page 136. 115 Visit us at http://solutions.brother.com/....
Users Manual - English
Page 126
...Memory Full Press Go to replace the current one. See Installing extra memory on page 102. If you selected in the printer memory. Buy a new drum unit to print the remaining data in the current driver setting. Front Cover is Open Close the front cover of the... assembly back in the Status Monitor 7 The Status Monitor will report problems with the printer. Troubleshooting Error messages in . Take the necessary action by referring to delete the remaining data in . Drum Error See Cleaning the corona wire on page 120. Cancel the print job if you can use , ...
...Memory Full Press Go to replace the current one. See Installing extra memory on page 102. If you selected in the printer memory. Buy a new drum unit to print the remaining data in the current driver setting. Front Cover is Open Close the front cover of the... assembly back in the Status Monitor 7 The Status Monitor will report problems with the printer. Troubleshooting Error messages in . Take the necessary action by referring to delete the remaining data in . Drum Error See Cleaning the corona wire on page 120. Cancel the print job if you can use , ...
Users Manual - English
Page 171
... control 150 Booklet printing 31 BRAdmin Light 72 BRAdmin Professional 3 72 Brother Numbers (USA/Canada 159 BRPrint Auditor 73 BR-Script 3 mode 73 BR-Script3 48, 64, 138 Buffer error 81 C Cancel 84 Cartridge error 78 Character sets 148 Computer requirements 144 Consumable items 93 Control panel 76... 100, 113, 114 Cover open 80, 81 D Default settings 88 Dimensions 143 Download full 81 Driver Deployment Wizard 73 Drum end soon 79 Drum error 81 Drum unit 101 Duplex disabled 80 Duplex printing 25 E Emulation 140 Emulation modes 73 Envelopes 9, 20 EPSON FX-850 mode 74...
... control 150 Booklet printing 31 BRAdmin Light 72 BRAdmin Professional 3 72 Brother Numbers (USA/Canada 159 BRPrint Auditor 73 BR-Script 3 mode 73 BR-Script3 48, 64, 138 Buffer error 81 C Cancel 84 Cartridge error 78 Character sets 148 Computer requirements 144 Consumable items 93 Control panel 76... 100, 113, 114 Cover open 80, 81 D Default settings 88 Dimensions 143 Download full 81 Driver Deployment Wizard 73 Drum end soon 79 Drum error 81 Drum unit 101 Duplex disabled 80 Duplex printing 25 E Emulation 140 Emulation modes 73 Envelopes 9, 20 EPSON FX-850 mode 74...
Network Users Manual - English
Page 13
...warning and error conditions. In addition to reporting to Brother network management applications this utility can then pass this information to another computer on your LAN and WAN. Web Based Management (web browser) 1 Web Based Management (web browser) is installed on your network printer securely on... HTTPS. The BRPrint Auditor can E-mail the usage and status information directly to check items such as page counts, toner and drum status and the firmware version. For more information, see Managing your computer. This utility can be accessed from a machine connected ...
...warning and error conditions. In addition to reporting to Brother network management applications this utility can then pass this information to another computer on your LAN and WAN. Web Based Management (web browser) 1 Web Based Management (web browser) is installed on your network printer securely on... HTTPS. The BRPrint Auditor can E-mail the usage and status information directly to check items such as page counts, toner and drum status and the firmware version. For more information, see Managing your computer. This utility can be accessed from a machine connected ...
Network Users Manual - English
Page 54
... as close to your access point/router. LED indications when using the Brother automatic installer application (For HL-5370DW) m Wait until the Status LED of your network that only one -push wireless setting mode LEDs Back Cover Toner (Yellow) Drum (Yellow) Paper (Yellow) Status (Red / Green) Setting WLAN 1... detected no access point/router on page 118. You can now use your network. The Status LED will repeat 20 times. 4 Connection Error 4 44 Try starting from j again. This pattern will turn OFF for Windows® using the one access point/router has the SecureEasySetup...
... as close to your access point/router. LED indications when using the Brother automatic installer application (For HL-5370DW) m Wait until the Status LED of your network that only one -push wireless setting mode LEDs Back Cover Toner (Yellow) Drum (Yellow) Paper (Yellow) Status (Red / Green) Setting WLAN 1... detected no access point/router on page 118. You can now use your network. The Status LED will repeat 20 times. 4 Connection Error 4 44 Try starting from j again. This pattern will turn OFF for Windows® using the one access point/router has the SecureEasySetup...
Network Users Manual - English
Page 85
... table below), the machine has detected no access point/router on your network that only one -push wireless setting mode LEDs Back Cover Toner (Yellow) Drum (Yellow) Paper (Yellow) Status (Red / Green) Setting WLAN 1 Connecting SES/WPS/ Connected 2 AOSS 1 Connection Fail 3 No Access Point 3 1 The... the AOSS™ mode enabled. The Status LED will repeat 20 times. 5 Connection Error 4 75 You can now use your access point/router. LED indications when using the Brother installer application (For HL-5370DW) m Wait until the Status LED of your network. For resetting, see Reset the ...
... table below), the machine has detected no access point/router on your network that only one -push wireless setting mode LEDs Back Cover Toner (Yellow) Drum (Yellow) Paper (Yellow) Status (Red / Green) Setting WLAN 1 Connecting SES/WPS/ Connected 2 AOSS 1 Connection Fail 3 No Access Point 3 1 The... the AOSS™ mode enabled. The Status LED will repeat 20 times. 5 Connection Error 4 75 You can now use your access point/router. LED indications when using the Brother installer application (For HL-5370DW) m Wait until the Status LED of your network. For resetting, see Reset the ...
Network Users Manual - English
Page 102
...HL-5370DW) f Wait until the Status LED of your machine indicates Connected. For resetting, see Reset the network settings to its factory default settings and try starting from c again. LED indications when using the one -push wireless setting mode LEDs Back Cover Toner (Yellow) Drum...OFF for Macintosh. 92 Make sure you place the Brother machine as close to your network that only one ... again. The Status LED will repeat 20 times. 6 Connection Error 4 You have the SecureEasySetup™, the Wi-Fi Protected Setup...printer driver, Go to your machine in a wireless network.
...HL-5370DW) f Wait until the Status LED of your machine indicates Connected. For resetting, see Reset the network settings to its factory default settings and try starting from c again. LED indications when using the one -push wireless setting mode LEDs Back Cover Toner (Yellow) Drum...OFF for Macintosh. 92 Make sure you place the Brother machine as close to your network that only one ... again. The Status LED will repeat 20 times. 6 Connection Error 4 You have the SecureEasySetup™, the Wi-Fi Protected Setup...printer driver, Go to your machine in a wireless network.
Quick Setup Guide - English
Page 51
... Cover LED indicates when errors occur in progress. f Job Cancel button 7 Stops or Cancels the print operation in the back of the printer. 2 b Toner LED The Toner LED indicates when the toner is low or requires replacement. 3 c Drum LED 4 The Drum LED indicates when the drum life will be on .../flash or change color depending on the CD-ROM. 51 g Go button Wake-up / Error recovery / Form feed ...
... Cover LED indicates when errors occur in progress. f Job Cancel button 7 Stops or Cancels the print operation in the back of the printer. 2 b Toner LED The Toner LED indicates when the toner is low or requires replacement. 3 c Drum LED 4 The Drum LED indicates when the drum life will be on .../flash or change color depending on the CD-ROM. 51 g Go button Wake-up / Error recovery / Form feed ...
Quick Setup Guide - English
Page 52
... or ON: or or OFF: Printer LED Back Cover Toner Drum Paper Status OFF Sleep Warming up 1 Ready Receiving data 2 Print data remaining Printer LED Back Cover Toner Drum Paper Dimmed Green Green Green Yellow Toner low 3 Replace toner Drum life will end soon 3 Replace drum Yellow Yellow Yellow Yellow Yellow Drum error Yellow Status User's Guide Green...
... or ON: or or OFF: Printer LED Back Cover Toner Drum Paper Status OFF Sleep Warming up 1 Ready Receiving data 2 Print data remaining Printer LED Back Cover Toner Drum Paper Dimmed Green Green Green Yellow Toner low 3 Replace toner Drum life will end soon 3 Replace drum Yellow Yellow Yellow Yellow Yellow Drum error Yellow Status User's Guide Green...
Quick Setup Guide - English
Page 53
... 20 times. Other Information LED indications when using the one-push wireless setting mode Printer LED Back Cover Setting WLAN 1 Connecting Connected 2 Connection SES/WPS/ fail 3 AOSS 1 No access point 3 Toner Drum Paper Status Yellow Yellow Yellow Yellow Connection error 4 Green Red Red 1 The LED will blink (turn on for 0.2 seconds and off...
... 20 times. Other Information LED indications when using the one-push wireless setting mode Printer LED Back Cover Setting WLAN 1 Connecting Connected 2 Connection SES/WPS/ fail 3 AOSS 1 No access point 3 Toner Drum Paper Status Yellow Yellow Yellow Yellow Connection error 4 Green Red Red 1 The LED will blink (turn on for 0.2 seconds and off...
Quick Setup Guide - English
Page 54
Consumables When the time comes to replace consumable items, an error will be indicated by adding these items, see Chapter 6 of the User's Guide on the control panel. expands total input capacity up to 550 sheets. .../. For more details about the consumables for your printer, visit us at http://www.brother.com/original/ or contact your local Brother reseller. When the tray is installed, the printer a (144-pin SO-DIMM) memory module. Toner cartridge Drum unit 54 Options and Consumables Options The printer has the following optional accessories. Lower Tray Unit LT...
Consumables When the time comes to replace consumable items, an error will be indicated by adding these items, see Chapter 6 of the User's Guide on the control panel. expands total input capacity up to 550 sheets. .../. For more details about the consumables for your printer, visit us at http://www.brother.com/original/ or contact your local Brother reseller. When the tray is installed, the printer a (144-pin SO-DIMM) memory module. Toner cartridge Drum unit 54 Options and Consumables Options The printer has the following optional accessories. Lower Tray Unit LT...