Users Manual - English
Page 9
...extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona wire...Jam MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
...extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona wire...Jam MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
Users Manual - English
Page 11
... USB port of the following parts. DO NOT connect the interface cable at this Printer1 1 1 1 Quick Setup Guide Printer CD-ROM AC Power Cord Drum Unit and Toner Cartridge Assembly Interface cable 1 The interface cable is not a standard accessory. Connecting the interface cable is... done during the printer driver installation process. 1 About this Printer Carton components When you unpack the printer, make sure you use a USB 2.0 ...
... USB port of the following parts. DO NOT connect the interface cable at this Printer1 1 1 1 Quick Setup Guide Printer CD-ROM AC Power Cord Drum Unit and Toner Cartridge Assembly Interface cable 1 The interface cable is not a standard accessory. Connecting the interface cable is... done during the printer driver installation process. 1 About this Printer Carton components When you unpack the printer, make sure you use a USB 2.0 ...
Users Manual - English
Page 83
...For more information see Chapter 10 of Brother network management tools to another computer on pages. For increased security Web Based Management also support HTTPS. For more information, see Chapter 14 of the Hewlett-Packard LaserJet laser printer. The remote PC does not have supplied...This utility allows a client computer to check items such as page counts, toner and drum status and the firmware version. Using this information to locally connected machines. This printer supports level 3. For technical information about PostScript® commands, see the following emulation ...
...For more information see Chapter 10 of Brother network management tools to another computer on pages. For increased security Web Based Management also support HTTPS. For more information, see Chapter 14 of the Hewlett-Packard LaserJet laser printer. The remote PC does not have supplied...This utility allows a client computer to check items such as page counts, toner and drum status and the firmware version. Using this information to locally connected machines. This printer supports level 3. For technical information about PostScript® commands, see the following emulation ...
Users Manual - English
Page 86
The LED is blinking. 76 LED is dimmed. LED is on the printer status. 6) Job Cancel button 1 Job Cancel / ALL Job Cancel 7) Go button Wake-up .... Control Panel4 4 Control Panel 4 LEDs (Light Emitting Diodes) 4 This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover LED The Back Cover LED...4 occur in the back of the printer. 2) Toner LED The Toner LED indicates when the Toner is low or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its life...
The LED is blinking. 76 LED is dimmed. LED is on the printer status. 6) Job Cancel button 1 Job Cancel / ALL Job Cancel 7) Go button Wake-up .... Control Panel4 4 Control Panel 4 LEDs (Light Emitting Diodes) 4 This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover LED The Back Cover LED...4 occur in the back of the printer. 2) Toner LED The Toner LED indicates when the Toner is low or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its life...
Users Manual - English
Page 88
... on page 94. 78 Toner low Indicates that the toner cartridge is remaining print data in the printer memory. The Toner LED will turn on for 0.5 seconds and off for 1 second. Take the drum unit out of the machine and put it ready for 3 seconds. The Status LED will turn ...yellow Status LED is indicated. Buy a new toner cartridge and have it back in memory There is near the end of the printer has cooled down . Cartridge error The drum unit assembly is either receiving data from the computer, processing data in memory. See Replacing the toner cartridge on for a few ...
... on page 94. 78 Toner low Indicates that the toner cartridge is remaining print data in the printer memory. The Toner LED will turn on for 0.5 seconds and off for 1 second. Take the drum unit out of the machine and put it ready for 3 seconds. The Status LED will turn ...yellow Status LED is indicated. Buy a new toner cartridge and have it back in memory There is near the end of the printer has cooled down . Cartridge error The drum unit assembly is either receiving data from the computer, processing data in memory. See Replacing the toner cartridge on for a few ...
Users Manual - English
Page 89
...tray. We recommend that you get a new drum unit to replace the current one . Then press Go. The Drum LED will end soon The drum unit is near the end of its life. See Replacing the drum unit on page 111. 79 LED Control Panel Printer status Drum life will turn on for 2 seconds and ...off for 3 seconds. 4 Replace drum Replace the drum with a new one . See Replacing ...
...tray. We recommend that you get a new drum unit to replace the current one . Then press Go. The Drum LED will end soon The drum unit is near the end of its life. See Replacing the drum unit on page 111. 79 LED Control Panel Printer status Drum life will turn on for 2 seconds and ...off for 3 seconds. 4 Replace drum Replace the drum with a new one . See Replacing ...
Users Manual - English
Page 91
.... 81 Font full The font memory area is open Close the front cover of the printer. If your LED's still shows the same error indication after you have cleaned the corona wire, replace the drum unit with a new one. Too many trays Maximum number of a document. Download full...of a document. Delete fonts or add more memory to the printer. Drum error The corona wire needs to the printer. See Replacing the drum unit on page 136. Print overrun A print overrun occurred and the printer cannot print full pages of the printer is two. See Cleaning the corona wire on page 136....
.... 81 Font full The font memory area is open Close the front cover of the printer. If your LED's still shows the same error indication after you have cleaned the corona wire, replace the drum unit with a new one. Too many trays Maximum number of a document. Download full...of a document. Delete fonts or add more memory to the printer. Drum error The corona wire needs to the printer. See Replacing the drum unit on page 136. Print overrun A print overrun occurred and the printer cannot print full pages of the printer is two. See Cleaning the corona wire on page 136....
Users Manual - English
Page 92
...and then turn it on . LED error indication 4 LEDs Back Cover Toner Fuser unit failure 1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn it back on and try to identify the error. If the error... is not cleared after turning the power switch off the printer power switch, wait a few seconds, and then turn off and then back on, press Go and Job Cancel together, the LEDs will show that a service call your dealer or Brother Customer Service. 82
...and then turn it on . LED error indication 4 LEDs Back Cover Toner Fuser unit failure 1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn it back on and try to identify the error. If the error... is not cleared after turning the power switch off the printer power switch, wait a few seconds, and then turn off and then back on, press Go and Job Cancel together, the LEDs will show that a service call your dealer or Brother Customer Service. 82
Users Manual - English
Page 95
... pressed down Go as you are off the printer. Using the Go button 4 a Turn off . b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the Windows® printer driver, click the Print Test Page button in . The printer will print a test page. c Hold down... until the Back Cover, Toner, 4 Drum and Paper LEDs light up. Release Go. Control Panel Print ...
... pressed down Go as you are off the printer. Using the Go button 4 a Turn off . b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the Windows® printer driver, click the Print Test Page button in . The printer will print a test page. c Hold down... until the Back Cover, Toner, 4 Drum and Paper LEDs light up. Release Go. Control Panel Print ...
Users Manual - English
Page 97
... Paper LEDs are using the control panel button or printer driver. c Hold down until the Back Cover, Toner, 4 Drum and Paper LEDs light up. d Press Go twice. Keep Go pressed down Go as you can print a list of the internal fonts using the Brother's Windows® printer driver, you turn on the power switch. Using...
... Paper LEDs are using the control panel button or printer driver. c Hold down until the Back Cover, Toner, 4 Drum and Paper LEDs light up. d Press Go twice. Keep Go pressed down Go as you can print a list of the internal fonts using the Brother's Windows® printer driver, you turn on the power switch. Using...
Users Manual - English
Page 103
.... 6 Be careful not to replace certain parts and clean the printer regularly. Routine Maintenance6 6 Routine Maintenance 6 You will be extremely hot. CAUTION When you have just used the printer, some internal parts of the printer will need to replace the consumable items when the machine indicates that... the life of the consumable is over. Consumables Toner Cartridge See Toner cartridge on page 94. 6 Drum Unit See Drum unit on page 101. 93...
.... 6 Be careful not to replace certain parts and clean the printer regularly. Routine Maintenance6 6 Routine Maintenance 6 You will be extremely hot. CAUTION When you have just used the printer, some internal parts of the printer will need to replace the consumable items when the machine indicates that... the life of the consumable is over. Consumables Toner Cartridge See Toner cartridge on page 94. 6 Drum Unit See Drum unit on page 101. 93...
Users Manual - English
Page 106
c Push down the blue lock lever and take the toner cartridge out of disposable paper or cloth in case you accidentally spill or scatter toner. 6 To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. b Take out the drum unit and toner cartridge assembly. Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of the drum unit. 96
c Push down the blue lock lever and take the toner cartridge out of disposable paper or cloth in case you accidentally spill or scatter toner. 6 To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. b Take out the drum unit and toner cartridge assembly. Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of the drum unit. 96
Users Manual - English
Page 108
... immediately after you put it in direct sunlight or room light, the unit may be shortened. 6 If an unpacked drum unit is put in the printer. IMPORTANT Wait to distribute the toner evenly inside the cartridge. If toner cartridges are left unpacked for a long time the toner life will be damaged. ...
... immediately after you put it in direct sunlight or room light, the unit may be shortened. 6 If an unpacked drum unit is put in the printer. IMPORTANT Wait to distribute the toner evenly inside the cartridge. If toner cartridges are left unpacked for a long time the toner life will be damaged. ...
Users Manual - English
Page 109
... the toner cartridge provided with this machine. To protect your printer. Brother does not therefore recommend the use of cartridges other than genuine Brother branded cartridges with your investment and obtain premium performance from the Brother machine, we strongly recommend the use of potentially incompatible toner ... if toner or toner cartridges of other specifications are designed to work with toner of a particular specification and will work to the drum unit or other part of this machine, any problem that is caused to a level of optimum performance when used . IMPORTANT 6...
... the toner cartridge provided with this machine. To protect your printer. Brother does not therefore recommend the use of cartridges other than genuine Brother branded cartridges with your investment and obtain premium performance from the Brother machine, we strongly recommend the use of potentially incompatible toner ... if toner or toner cartridges of other specifications are designed to work with toner of a particular specification and will work to the drum unit or other part of this machine, any problem that is caused to a level of optimum performance when used . IMPORTANT 6...
Users Manual - English
Page 110
...the Status LED lights up. 100 Note DO NOT turn off the printer power switch or open the front cover until you do not, printed pages may separate from the drum unit. 6 g Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left... to right several times. 1 Note Be sure to return the tab to the home position (a) (1). h Put the drum unit and toner cartridge assembly back in properly, the lock lever will lift automatically. Routine Maintenance f Put the new toner cartridge firmly into place. If...
...the Status LED lights up. 100 Note DO NOT turn off the printer power switch or open the front cover until you do not, printed pages may separate from the drum unit. 6 g Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left... to right several times. 1 Note Be sure to return the tab to the home position (a) (1). h Put the drum unit and toner cartridge assembly back in properly, the lock lever will lift automatically. Routine Maintenance f Put the new toner cartridge firmly into place. If...
Users Manual - English
Page 111
...,000 pages. The actual number of pages that determine the actual drum life, such as the temperature, humidity, type of paper, type of its life. The printer should be printed by the use only genuine Brother toner. Under ideal conditions, the average drum life is a noticeable deterioration in a clean, dustfree environment with adequate ventilation...
...,000 pages. The actual number of pages that determine the actual drum life, such as the temperature, humidity, type of paper, type of its life. The printer should be printed by the use only genuine Brother toner. Under ideal conditions, the average drum life is a noticeable deterioration in a clean, dustfree environment with adequate ventilation...
Users Manual - English
Page 112
When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106. Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner. Every time you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102
When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106. Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner. Every time you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102
Users Manual - English
Page 113
...put the drum unit and toner cartridge assembly on page 106 for how to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. 6 c Push down the blue lock lever and take the toner cartridge out of the printer. To prevent damage to clean the printer. See... Cleaning on a piece of disposable paper or cloth in injuries. DO NOT use flammable substances, any type of spray an organic solvent/liquids contains alcohol or ammonia to inhale toner. 103 Be careful not to clean the inside or outside of the drum unit. Routine...
...put the drum unit and toner cartridge assembly on page 106 for how to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. 6 c Push down the blue lock lever and take the toner cartridge out of the printer. To prevent damage to clean the printer. See... Cleaning on a piece of disposable paper or cloth in injuries. DO NOT use flammable substances, any type of spray an organic solvent/liquids contains alcohol or ammonia to inhale toner. 103 Be careful not to clean the inside or outside of the drum unit. Routine...
Users Manual - English
Page 114
... shown in properly, the blue lock lever will lift automatically. e Put the toner cartridge firmly into place. Note Make sure that you put in the printer. IMPORTANT Wait to direct sunlight or room light may separate from the drum unit. 104 Routine Maintenance IMPORTANT Handle the toner cartridges carefully.
... shown in properly, the blue lock lever will lift automatically. e Put the toner cartridge firmly into place. Note Make sure that you put in the printer. IMPORTANT Wait to direct sunlight or room light may separate from the drum unit. 104 Routine Maintenance IMPORTANT Handle the toner cartridges carefully.
Users Manual - English
Page 115
i Make sure that the Drum LED is now off. 105 Once all the LEDs light up. f Put the drum unit and toner cartridge assembly back in the printer. h Close the front cover. Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge.
i Make sure that the Drum LED is now off. 105 Once all the LEDs light up. f Put the drum unit and toner cartridge assembly back in the printer. h Close the front cover. Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge.