Users Manual - English
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4 Control Panel 76 LEDs (Light Emitting Diodes)...76 Service call indications ...82 Control panel buttons...84 Print a test page ...85 Print the Printer Settings page...86 Print Fonts ...87 Default ...consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 ...print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
4 Control Panel 76 LEDs (Light Emitting Diodes)...76 Service call indications ...82 Control panel buttons...84 Print a test page ...85 Print the Printer Settings page...86 Print Fonts ...87 Default ...consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 ...print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
Users Manual - English
Page 86
...indications shown in the table below are used in the illustrations in this chapter. Control Panel4 4 Control Panel 4 LEDs (Light Emitting Diodes) 4 This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover LED The Back Cover ... Toner LED indicates when the Toner is low or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its life. 4) Paper LED The Paper LED indicates when the printer is in one of the following states: No paper / Paper jam / Cover open 5) ...
...indications shown in the table below are used in the illustrations in this chapter. Control Panel4 4 Control Panel 4 LEDs (Light Emitting Diodes) 4 This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover LED The Back Cover ... Toner LED indicates when the Toner is low or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its life. 4) Paper LED The Paper LED indicates when the printer is in one of the following states: No paper / Paper jam / Cover open 5) ...
Users Manual - English
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...on again. Control Panel Service call indications 4 If there is an error that a service call your dealer or Brother Customer Service. 82 If the error is needed by lighting up as shown below to print again. If the error occurs again, call is not cleared after turning the ... switch off the printer power switch, wait a few seconds, and then turn it on and try to identify the error. LED error indication 4 LEDs Back Cover Toner Fuser unit failure 1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 ...
...on again. Control Panel Service call indications 4 If there is an error that a service call your dealer or Brother Customer Service. 82 If the error is needed by lighting up as shown below to print again. If the error occurs again, call is not cleared after turning the ... switch off the printer power switch, wait a few seconds, and then turn it on and try to identify the error. LED error indication 4 LEDs Back Cover Toner Fuser unit failure 1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 ...
Users Manual - English
Page 95
...until the Back Cover, Toner, 4 Drum and Paper LEDs light up. Using the printer driver 4 If you turn on the power switch. d Press Go again. The printer will print a test page. b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the Windows® printer driver, click the Print Test Page... button in . Keep Go pressed down Go as you are off the printer. Make sure that the front cover is closed and the power ...
...until the Back Cover, Toner, 4 Drum and Paper LEDs light up. Using the printer driver 4 If you turn on the power switch. d Press Go again. The printer will print a test page. b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the Windows® printer driver, click the Print Test Page... button in . Keep Go pressed down Go as you are off the printer. Make sure that the front cover is closed and the power ...
Users Manual - English
Page 97
...internal fonts using the Brother's Windows® printer driver, you turn on the power switch. Make sure that the front cover is closed and the power cord is plugged in the Support dialog. 87 Using the Go button 4 a Turn off . Release Go. c Hold down until the Back Cover, Toner, 4 Drum and Paper LEDs light... up. d Press Go twice. b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the control panel button or printer driver. Keep Go pressed down Go as you can print a list of the internal fonts by clicking ...
...internal fonts using the Brother's Windows® printer driver, you turn on the power switch. Make sure that the front cover is closed and the power cord is plugged in the Support dialog. 87 Using the Go button 4 a Turn off . Release Go. c Hold down until the Back Cover, Toner, 4 Drum and Paper LEDs light... up. d Press Go twice. b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the control panel button or printer driver. Keep Go pressed down Go as you can print a list of the internal fonts by clicking ...
Users Manual - English
Page 108
... the toner evenly inside the cartridge. CAUTION Put the toner cartridge in the drum unit immediately after you put in the printer. Gently shake it in direct sunlight or room light, the unit may be shortened. 6 If an unpacked drum unit is put it from side to side several times to the print quality...
... the toner evenly inside the cartridge. CAUTION Put the toner cartridge in the drum unit immediately after you put in the printer. Gently shake it in direct sunlight or room light, the unit may be shortened. 6 If an unpacked drum unit is put it from side to side several times to the print quality...
Users Manual - English
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..., the lock lever will lift automatically. Note DO NOT turn off the printer power switch or open the front cover until you do not, printed pages may separate from the drum unit. 6 g Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left... sure to return the tab to the home position (a) (1). If you put it in the printer. Note Make sure that you put in the toner cartridge properly or it lock into the drum unit until the Status LED lights up. 100 If you hear it may have a vertical stripe. Close the front cover...
..., the lock lever will lift automatically. Note DO NOT turn off the printer power switch or open the front cover until you do not, printed pages may separate from the drum unit. 6 g Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left... sure to return the tab to the home position (a) (1). If you put it in the printer. Note Make sure that you put in the toner cartridge properly or it lock into the drum unit until the Status LED lights up. 100 If you hear it may have a vertical stripe. Close the front cover...
Users Manual - English
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...life. We recommend that your drum. • For best performance, use of a third-party drum unit. 6 Drum End Soon message 6 If Drum LED blinks, it means the drum unit is near the end of the printer itself. Routine Maintenance Drum unit 6 A new drum unit can print approximately 25... per/ job. Replace Drum message 6 If Drum LED lights, it to problems caused by your drum will be used and so on. Please replace it means the drum unit should be printed by the use only genuine Brother toner. Under ideal conditions, the average drum life is a noticeable deterioration...
...life. We recommend that your drum. • For best performance, use of a third-party drum unit. 6 Drum End Soon message 6 If Drum LED blinks, it means the drum unit is near the end of the printer itself. Routine Maintenance Drum unit 6 A new drum unit can print approximately 25... per/ job. Replace Drum message 6 If Drum LED lights, it to problems caused by your drum will be used and so on. Please replace it means the drum unit should be printed by the use only genuine Brother toner. Under ideal conditions, the average drum life is a noticeable deterioration...
Users Manual - English
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If you put in the printer. Note Make sure that you put it in the toner cartridge properly, or it off with cold water at once. Exposure to unpack a drum unit until immediately before you hear it lock into the new drum unit until you put the cartridge in the illustrations.... 6 d Unpack the new drum unit. IMPORTANT Wait to direct sunlight or room light may separate from the drum unit. 104 If toner scatters on your hands or clothes, wipe or wash it may damage the drum unit. Routine Maintenance IMPORTANT Handle the toner cartridges carefully....
If you put in the printer. Note Make sure that you put it in the toner cartridge properly, or it off with cold water at once. Exposure to unpack a drum unit until immediately before you hear it lock into the new drum unit until you put the cartridge in the illustrations.... 6 d Unpack the new drum unit. IMPORTANT Wait to direct sunlight or room light may separate from the drum unit. 104 If toner scatters on your hands or clothes, wipe or wash it may damage the drum unit. Routine Maintenance IMPORTANT Handle the toner cartridges carefully....
Users Manual - English
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h Close the front cover. i Make sure that the Drum LED is now off. 105 Once all the LEDs light up. f Put the drum unit and toner cartridge assembly back in the printer. Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge.
h Close the front cover. i Make sure that the Drum LED is now off. 105 Once all the LEDs light up. f Put the drum unit and toner cartridge assembly back in the printer. Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge.
Users Manual - English
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...AC power cord is connected properly and the printer is turned on. All of the protective parts have been removed. The toner cartridge and drum unit are installed properly. The front... Identifying your problem and then go to the page suggested below. Printer LED is blinking See LEDs (Light Emitting Diodes) on page 76. Status Monitor Error Message appears See... and Paper jams and how to the correct printer port. 7 7 7 Printer does not print: 7 If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips....
...AC power cord is connected properly and the printer is turned on. All of the protective parts have been removed. The toner cartridge and drum unit are installed properly. The front... Identifying your problem and then go to the page suggested below. Printer LED is blinking See LEDs (Light Emitting Diodes) on page 76. Status Monitor Error Message appears See... and Paper jams and how to the correct printer port. 7 7 7 Printer does not print: 7 If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips....
Users Manual - English
Page 134
If you hear it lock into the drum unit until you put the cartridge in the printer. j Close the front cover. Put the drum unit and toner cartridge assembly back in the printer. 7 i Put the paper tray firmly back in properly, the blue lock lever will lift automatically. Troubleshooting g Put the toner cartridge back into place. h Open the front cover. k Make sure that the Paper LED is off and then, the Status LED lights green. 124
If you hear it lock into the drum unit until you put the cartridge in the printer. j Close the front cover. Put the drum unit and toner cartridge assembly back in the printer. 7 i Put the paper tray firmly back in properly, the blue lock lever will lift automatically. Troubleshooting g Put the toner cartridge back into place. h Open the front cover. k Make sure that the Paper LED is off and then, the Status LED lights green. 124
Users Manual - English
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g Fully close the front and back covers. Troubleshooting i Pull the jammed paper out of the printer. k Make sure that the Back Cover and Paper LED are off and then, the Status LED lights green. 128 f Put the drum unit and toner cartridge assembly back in the printer. h Pull the duplex tray completely out of the printer or the duplex tray. 7 j Put the duplex tray back in the printer (press firmly).
g Fully close the front and back covers. Troubleshooting i Pull the jammed paper out of the printer. k Make sure that the Back Cover and Paper LED are off and then, the Status LED lights green. 128 f Put the drum unit and toner cartridge assembly back in the printer. h Pull the duplex tray completely out of the printer or the duplex tray. 7 j Put the duplex tray back in the printer (press firmly).
Users Manual - English
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If the printout looks good, the problem is too light, Toner Save Mode may cause the problem. Conditions such as high temperatures and high humidity can increase the amount of poor print quality Recommendation Check the printer's environment. See Replacing the toner cartridge on , may be ...use paper that the media type setting in a new toner cartridge. See Replacing the drum unit on another computer. Call Brother Customer Service. Toner specks 129 Check the interface cable or try the printer on page 102. Make sure that you use paper that meets our specifications....
If the printout looks good, the problem is too light, Toner Save Mode may cause the problem. Conditions such as high temperatures and high humidity can increase the amount of poor print quality Recommendation Check the printer's environment. See Replacing the toner cartridge on , may be ...use paper that the media type setting in a new toner cartridge. See Replacing the drum unit on another computer. Call Brother Customer Service. Toner specks 129 Check the interface cable or try the printer on page 102. Make sure that you use paper that meets our specifications....
Users Manual - English
Page 142
... room light, the unit may be damaged. Clean the primary corona wire inside the printer covering the scanner window. See Replacing the drum unit on...drum unit by sliding the blue tab. See About paper on page 11. Check the paper type and quality. Put in a new toner cartridge. Black toner marks across the page Make sure that you use label sheets for laser printers...Brother Customer Service. Make sure that meets our specifications. Put in a new drum unit. Page skewed If you use paper that a torn piece of the drum. If the unpacked drum...
... room light, the unit may be damaged. Clean the primary corona wire inside the printer covering the scanner window. See Replacing the drum unit on...drum unit by sliding the blue tab. See About paper on page 11. Check the paper type and quality. Put in a new toner cartridge. Black toner marks across the page Make sure that you use label sheets for laser printers...Brother Customer Service. Make sure that meets our specifications. Put in a new drum unit. Page skewed If you use paper that a torn piece of the drum. If the unpacked drum...
Users Manual - English
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...tab 44 Automatic duplex printing 29 Automatic Emulation Selection 74 Automatic Interface Selection 74 B Bar code control 150 Booklet printing 31 BRAdmin Light 72 BRAdmin Professional 3 72 Brother Numbers (USA/Canada 159 BRPrint Auditor 73 BR-Script 3 mode 73 BR-Script3 48, 64, 138 Buffer error 81 C Cancel...100, 113, 114 Cover open 80, 81 D Default settings 88 Dimensions 143 Download full 81 Driver Deployment Wizard 73 Drum end soon 79 Drum error 81 Drum unit 101 Duplex disabled 80 Duplex printing 25 E Emulation 140 Emulation modes 73 Envelopes 9, 20 EPSON FX-850 mode ...
...tab 44 Automatic duplex printing 29 Automatic Emulation Selection 74 Automatic Interface Selection 74 B Bar code control 150 Booklet printing 31 BRAdmin Light 72 BRAdmin Professional 3 72 Brother Numbers (USA/Canada 159 BRPrint Auditor 73 BR-Script 3 mode 73 BR-Script3 48, 64, 138 Buffer error 81 C Cancel...100, 113, 114 Cover open 80, 81 D Default settings 88 Dimensions 143 Download full 81 Driver Deployment Wizard 73 Drum end soon 79 Drum error 81 Drum unit 101 Duplex disabled 80 Duplex printing 25 E Emulation 140 Emulation modes 73 Envelopes 9, 20 EPSON FX-850 mode ...