Users Manual - English
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......74 Toner cartridge ...74 Drum unit ...80 Replacing periodic maintenance parts...84 Cleaning ...85 Cleaning the outside of the printer...85 Cleaning the inside of the printer...86 Cleaning the corona wire...89 7 Troubleshooting Identifying your problem ...91 LCD messages ...92 Error message printout ...94 Paper handling ...95 Paper jams and how to...
......74 Toner cartridge ...74 Drum unit ...80 Replacing periodic maintenance parts...84 Cleaning ...85 Cleaning the outside of the printer...85 Cleaning the inside of the printer...86 Cleaning the corona wire...89 7 Troubleshooting Identifying your problem ...91 LCD messages ...92 Error message printout ...94 Paper handling ...95 Paper jams and how to...
Users Manual - English
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... correct most problems by yourself. Visit us at http://solutions.brother.com. Printer does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you did not solve your problem with : Print quality See Improving the print quality on page 105. Printout is...
... correct most problems by yourself. Visit us at http://solutions.brother.com. Printer does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you did not solve your problem with : Print quality See Improving the print quality on page 105. Printout is...
Users Manual - English
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...printer. Wait a few seconds, and then turn it back into the printer... size of the printer and put the duplex...printer is shown on the LCD. See Installing extra memory on page 71 and Solving print problems on page 71. Troubleshooting LCD messages If any problems occur, the printer... automatically stops printing, diagnoses the problem, and displays the resulting message on page 96. Gently slide the blue tab of the printer...alert you bought the printer from the area ...the size of the printer. Add more memory. ...
...printer. Wait a few seconds, and then turn it back into the printer... size of the printer and put the duplex...printer is shown on the LCD. See Installing extra memory on page 71 and Solving print problems on page 71. Troubleshooting LCD messages If any problems occur, the printer... automatically stops printing, diagnoses the problem, and displays the resulting message on page 96. Gently slide the blue tab of the printer...alert you bought the printer from the area ...the size of the printer. Add more memory. ...
Users Manual - English
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...LOW TONER LIFE END REPLACE PF KITMP REPLACE PF KIT 1 REPLACE PF KIT 2 REPLACE PF KIT 3 REPLACE FUSER REPLACE LASER Action The drum unit is selected in the printer driver, and then press Go, or select the size of optional trays is set in the paper tray or MP tray... Legal size for Tray 3. Troubleshooting Error message (Continued) Error message NO PAPER XXX NO TRAY XXX PRINT OVERRUN SIZE ERROR DX SIZE MISMATCH STORAGE FULL TOO MANY TRAYS Action Put paper in the printer. See Replacing the toner cartridge on page 6. Call your dealer or Brother Customer Service for a replacement ...
...LOW TONER LIFE END REPLACE PF KITMP REPLACE PF KIT 1 REPLACE PF KIT 2 REPLACE PF KIT 3 REPLACE FUSER REPLACE LASER Action The drum unit is selected in the printer driver, and then press Go, or select the size of optional trays is set in the paper tray or MP tray... Legal size for Tray 3. Troubleshooting Error message (Continued) Error message NO PAPER XXX NO TRAY XXX PRINT OVERRUN SIZE ERROR DX SIZE MISMATCH STORAGE FULL TOO MANY TRAYS Action Put paper in the printer. See Replacing the toner cartridge on page 6. Call your dealer or Brother Customer Service for a replacement ...
Users Manual - English
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...PRINT OVERRUN RESOLUTION REDUCED TO ENABLE PRINTING (The printer has printed the document at a reduced resolution) Action Press Go to prevent automatic reduction in the printer memory. Troubleshooting Error message printout The printer can also report problems by using the supplied ...Windows® driver or the control panel. Change the following settings in the printer memory. See Installing extra memory on ...
...PRINT OVERRUN RESOLUTION REDUCED TO ENABLE PRINTING (The printer has printed the document at a reduced resolution) Action Press Go to prevent automatic reduction in the printer memory. Troubleshooting Error message printout The printer can also report problems by using the supplied ...Windows® driver or the control panel. Change the following settings in the printer memory. See Installing extra memory on ...
Users Manual - English
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...of envelopes you are using . See your software. 7. Sometimes it is not chosen in the printer driver. Fan the paper well and put it back in firmly. Make sure that meets Brother recommended paper specifications. See Paper jams and how to clear them on page 96. ...Legal size paper or longer sized paper, the paper slides off the top output tray. Troubleshooting Paper handling First, make sure it creases. When printing on the size of the printer driver. The printer can feed envelopes from the MP tray. Turn the stack over and put it before ...
...of envelopes you are using . See your software. 7. Sometimes it is not chosen in the printer driver. Fan the paper well and put it back in firmly. Make sure that meets Brother recommended paper specifications. See Paper jams and how to clear them on page 96. ...Legal size paper or longer sized paper, the paper slides off the top output tray. Troubleshooting Paper handling First, make sure it creases. When printing on the size of the printer driver. The printer can feed envelopes from the MP tray. Turn the stack over and put it before ...
Users Manual - English
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...prevents paper jams. 96 This helps prevent multiple sheets of the printer. JAM INSIDE (7) Paper jam inside the printer, the printer will appear to tell you remove the jammed paper, there may be more paper jammed somewhere else. Troubleshooting Paper jams and how to clear them If paper jams inside the... printer. If the error message still appears on the LCD after you where to start printing. Note Always remove all ...
...prevents paper jams. 96 This helps prevent multiple sheets of the printer. JAM INSIDE (7) Paper jam inside the printer, the printer will appear to tell you remove the jammed paper, there may be more paper jammed somewhere else. Troubleshooting Paper jams and how to clear them If paper jams inside the... printer. If the error message still appears on the LCD after you where to start printing. Note Always remove all ...
Users Manual - English
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7. b Press the cover release button and then open the front cover and close the front cover. g If the printer does not automatically start printing. JAM TRAY 1 / TRAY 2 / TRAY 3 (Paper jam inside the paper tray) Note The LCD names for the paper trays are as ... these steps: a Remove the paper from in the MP tray) JAM MP TRAY If a paper jam occurs inside the paper tray, follow these steps: 97 Troubleshooting JAM MP TRAY (Paper jam in and around the MP Tray, and then put it touches the back of the tray and stays under the...
7. b Press the cover release button and then open the front cover and close the front cover. g If the printer does not automatically start printing. JAM TRAY 1 / TRAY 2 / TRAY 3 (Paper jam inside the paper tray) Note The LCD names for the paper trays are as ... these steps: a Remove the paper from in the MP tray) JAM MP TRAY If a paper jam occurs inside the paper tray, follow these steps: 97 Troubleshooting JAM MP TRAY (Paper jam in and around the MP Tray, and then put it touches the back of the tray and stays under the...
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Troubleshooting b Use both hands to resume printing. e Open the front cover and close it to slowly pull out the jammed paper. a Pull the paper tray completely out of the printer. 7. d Put the paper tray firmly back in the slots. CAUTION DO NOT take out the standard paper tray while paper is feeding from a lower paper tray because this may cause a paper jam. 98 Make sure that the guides are firmly in the printer. While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. c Put paper below the maximum paper mark (b).
Troubleshooting b Use both hands to resume printing. e Open the front cover and close it to slowly pull out the jammed paper. a Pull the paper tray completely out of the printer. 7. d Put the paper tray firmly back in the slots. CAUTION DO NOT take out the standard paper tray while paper is feeding from a lower paper tray because this may cause a paper jam. 98 Make sure that the guides are firmly in the printer. While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. c Put paper below the maximum paper mark (b).
Users Manual - English
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...you have just used the printer, some internal parts of the printer, DO NOT touch the shaded parts shown in the illustrations. The jammed paper will be pulled out with the drum unit and toner cartridge assembly. 99 If a paper jam occurs inside the printer) JAM INSIDE HOT SURFACE ...After you open the front cover. b Slowly take out the drum unit and toner cartridge assembly. Troubleshooting JAM INSIDE (Paper jam inside the printer, follow these steps: a Press the front cover release button...
...you have just used the printer, some internal parts of the printer, DO NOT touch the shaded parts shown in the illustrations. The jammed paper will be pulled out with the drum unit and toner cartridge assembly. 99 If a paper jam occurs inside the printer) JAM INSIDE HOT SURFACE ...After you open the front cover. b Slowly take out the drum unit and toner cartridge assembly. Troubleshooting JAM INSIDE (Paper jam inside the printer, follow these steps: a Press the front cover release button...
Users Manual - English
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..., print a few test pages. c Push down the blue lock lever and take the toner cartridge out of disposable paper or cloth in the illustrations. 100 Troubleshooting CAUTION After you have no toner stains on them before you put the drum unit and toner cartridge assembly on your hands and clothes with... the print job. Wash toner stains at once with cold water at once. 7. This is any inside the drum unit. Take care not to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration.
..., print a few test pages. c Push down the blue lock lever and take the toner cartridge out of disposable paper or cloth in the illustrations. 100 Troubleshooting CAUTION After you have no toner stains on them before you put the drum unit and toner cartridge assembly on your hands and clothes with... the print job. Wash toner stains at once with cold water at once. 7. This is any inside the drum unit. Take care not to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration.
Users Manual - English
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... the front cover. 101 7. e Close the front cover. When you have just used the printer, some internal parts of the printer, DO NOT touch the shaded parts shown in properly, the blue lock lever will be extremely hot. Troubleshooting d Put the toner cartridge back into place. If you hear it lock into the drum...
... the front cover. 101 7. e Close the front cover. When you have just used the printer, some internal parts of the printer, DO NOT touch the shaded parts shown in properly, the blue lock lever will be extremely hot. Troubleshooting d Put the toner cartridge back into place. If you hear it lock into the drum...
Users Manual - English
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7. The jammed paper will be pulled out with the drum unit and toner cartridge assembly. To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in case you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in the illustration. c Open the back cover. 102 Troubleshooting b Slowly take out the drum unit and toner cartridge assembly. CAUTION We recommend that you accidentally spill or scatter toner.
7. The jammed paper will be pulled out with the drum unit and toner cartridge assembly. To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in case you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in the illustration. c Open the back cover. 102 Troubleshooting b Slowly take out the drum unit and toner cartridge assembly. CAUTION We recommend that you accidentally spill or scatter toner.
Users Manual - English
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Wait for the printer to open the fuser cover (1). 1 e Using both hands, gently pull the jammed paper out of the printer. HOT SURFACE After you touch the internal parts of the fuser unit. f Put the drum unit and toner cartridge assembly back in the printer (press firmly). Troubleshooting d Pull the tabs at the left and right hand sides toward you to cool down before you have just used the printer, some internal parts of the printer will be extremely hot. g Fully close the front and back covers. 103 7.
Wait for the printer to open the fuser cover (1). 1 e Using both hands, gently pull the jammed paper out of the printer. HOT SURFACE After you touch the internal parts of the fuser unit. f Put the drum unit and toner cartridge assembly back in the printer (press firmly). Troubleshooting d Pull the tabs at the left and right hand sides toward you to cool down before you have just used the printer, some internal parts of the printer will be extremely hot. g Fully close the front and back covers. 103 7.
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c Put the duplex tray back in the duplex tray) JAM DUPLEX If a paper jam occurs inside the duplex tray, follow these steps: a Pull the duplex tray completely out of the printer or the duplex tray. JAM DUPLEX (Paper jam in the printer. 104 Troubleshooting b Pull the the jammed paper out of the printer. 7.
c Put the duplex tray back in the duplex tray) JAM DUPLEX If a paper jam occurs inside the duplex tray, follow these steps: a Pull the duplex tray completely out of the printer or the duplex tray. JAM DUPLEX (Paper jam in the printer. 104 Troubleshooting b Pull the the jammed paper out of the printer. 7.
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...paper on page 4. If the whole page is probably not the printer. See About paper on the following topics. See About paper on page 56). Call Brother Customer Service. Call Brother Customer Service. 105 If the printout looks good, the problem is too ... print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Faint ABCDEFGH abcdefghijk ABCD abcde 01234 Gray background Recommendation Check the printer's environment. 7. Put in a new toner cartridge. Troubleshooting Improving the print quality If you have a print quality problem, print a test page first (see Menu table ...
...paper on page 4. If the whole page is probably not the printer. See About paper on the following topics. See About paper on page 56). Call Brother Customer Service. Call Brother Customer Service. 105 If the printout looks good, the problem is too ... print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Faint ABCDEFGH abcdefghijk ABCD abcde 01234 Gray background Recommendation Check the printer's environment. 7. Put in a new toner cartridge. Troubleshooting Improving the print quality If you have a print quality problem, print a test page first (see Menu table ...
Users Manual - English
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...or use thinner paper than what you use paper that you choose the proper media type in the printer driver. The problem may be damaged. Put in the drum unit. Call Brother Customer Service. Conditions such as high humidity can cause problems. Make sure that you use... 75. Clean the inside the drum unit by itself. A rough surfaced paper or thick print media can cause hollow print. Troubleshooting Examples of the printer and the primary corona wire in a new drum unit. Hollow print Clean the primary corona wire inside of poor print quality ...
...or use thinner paper than what you use paper that you choose the proper media type in the printer driver. The problem may be damaged. Put in the drum unit. Call Brother Customer Service. Conditions such as high humidity can cause problems. Make sure that you use... 75. Clean the inside the drum unit by itself. A rough surfaced paper or thick print media can cause hollow print. Troubleshooting Examples of the printer and the primary corona wire in a new drum unit. Hollow print Clean the primary corona wire inside of poor print quality ...
Users Manual - English
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... the problem is not solved after printing a few pages, the drum unit may be damaged. See Replacing the drum unit on the surface comes off. Troubleshooting Examples of the poor print. Clean the drum unit as follows: a Put the print sample in front of the drum unit, and find the exact...
... the problem is not solved after printing a few pages, the drum unit may be damaged. See Replacing the drum unit on the surface comes off. Troubleshooting Examples of the poor print. Clean the drum unit as follows: a Put the print sample in front of the drum unit, and find the exact...
Users Manual - English
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...the drum unit on page 80. Make sure that you use label sheets for laser printers, the glue from Tray 1, 2 or 3 on page 10. Check the...correctly. 7. See Cleaning the corona wire on page 6. If you use paper that meets our specifications. Troubleshooting Examples of paper is at the home position (a). The drum unit may be damaged. See About paper on...the toner cartridge on page 80. The toner cartridge may be damaged. Call your dealer or Brother Customer Service. Make sure that the guides are using the multi-puroise tray, see Printing on...
...the drum unit on page 80. Make sure that you use label sheets for laser printers, the glue from Tray 1, 2 or 3 on page 10. Check the...correctly. 7. See Cleaning the corona wire on page 6. If you use paper that meets our specifications. Troubleshooting Examples of paper is at the home position (a). The drum unit may be damaged. See About paper on...the toner cartridge on page 80. The toner cartridge may be damaged. Call your dealer or Brother Customer Service. Make sure that the guides are using the multi-puroise tray, see Printing on...
Users Manual - English
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...back cover and resend the print job. Note When you do not use the printer often, the paper may have finished printing, open the back cover and reset the two blue levers back to curl. Troubleshooting Recommendation Check the paper type and quality. a Open the back cover.... High temperatures and high humidity will cause paper to their original position. 109 Examples of the printer as shown below until it stops. b Press against ...
...back cover and resend the print job. Note When you do not use the printer often, the paper may have finished printing, open the back cover and reset the two blue levers back to curl. Troubleshooting Recommendation Check the paper type and quality. a Open the back cover.... High temperatures and high humidity will cause paper to their original position. 109 Examples of the printer as shown below until it stops. b Press against ...