Users Manual - English
Page 10
USER'S GUIDE CHAPTER 7 TROUBLESHOOTING 7-1 TROUBLESHOOTING 7-1 Operator Call Messages 7-1 Error Messages 7-3 Service Call Messages 7-5 Possible Problems 7-6 Paper Jam 7-6 Unsatisfactory Printouts 7-12 APPENDICES Appendix-1 PRINTER SPECIFICATIONS Appendix-1 Printing Appendix-1 Functions Appendix-2 Electrical and Mechanical Appendix-3 PAPER SPECIFICATIONS Appendix-4 INTERFACE SPECIFICATIONS Appendix-8 Bi-directional Parallel Interface Appendix-8 Interface Connector Appendix-8 Pin Assignment Appendix-8 Signal Description Appendix-9 Parallel Cable...
USER'S GUIDE CHAPTER 7 TROUBLESHOOTING 7-1 TROUBLESHOOTING 7-1 Operator Call Messages 7-1 Error Messages 7-3 Service Call Messages 7-5 Possible Problems 7-6 Paper Jam 7-6 Unsatisfactory Printouts 7-12 APPENDICES Appendix-1 PRINTER SPECIFICATIONS Appendix-1 Printing Appendix-1 Functions Appendix-2 Electrical and Mechanical Appendix-3 PAPER SPECIFICATIONS Appendix-4 INTERFACE SPECIFICATIONS Appendix-8 Bi-directional Parallel Interface Appendix-8 Interface Connector Appendix-8 Pin Assignment Appendix-8 Signal Description Appendix-9 Parallel Cable...
Users Manual - English
Page 51
Lift up and slide the paper width guide to feed paper into the printer. 2-14 Caution • Make sure that it lightly touches the right side of the paper stack. ! USER'S GUIDE Fig. 2-16 Placing Paper on the multi-purpose tray, otherwise paper may not be fed correctly, resulting in a skewed printout or a paper jam. • When printing, the inside tray automatically rises to match the paper width, so that the neatly stacked paper is correctly seated on the Multi-purpose Tray 4.
Lift up and slide the paper width guide to feed paper into the printer. 2-14 Caution • Make sure that it lightly touches the right side of the paper stack. ! USER'S GUIDE Fig. 2-16 Placing Paper on the multi-purpose tray, otherwise paper may not be fed correctly, resulting in a skewed printout or a paper jam. • When printing, the inside tray automatically rises to match the paper width, so that the neatly stacked paper is correctly seated on the Multi-purpose Tray 4.
Users Manual - English
Page 55
... auto emulation selection is set to print. Portrait print is printing, as this may cause a paper jam and adversely affect the printer. Do not turn the power off . The printer performs a self-diagnosis at start -up . If the printer detects no errors, it back on the front right hand side of copies to print is...
... auto emulation selection is set to print. Portrait print is printing, as this may cause a paper jam and adversely affect the printer. Do not turn the power off . The printer performs a self-diagnosis at start -up . If the printer detects no errors, it back on the front right hand side of copies to print is...
Users Manual - English
Page 72
.... CHAPTER 3 BEFORE WORKING WITH THE PRINTER Before loading envelopes in the cassette, check the following: • Envelopes should have a lengthwise sealing flap. • The sealing flaps should be crisply and correctly folded (irregularly cut or folded envelopes may cause paper jams). • Envelopes should be secure.... • All sides should consist of two layers of paper in the following marked area.
.... CHAPTER 3 BEFORE WORKING WITH THE PRINTER Before loading envelopes in the cassette, check the following: • Envelopes should have a lengthwise sealing flap. • The sealing flaps should be crisply and correctly folded (irregularly cut or folded envelopes may cause paper jams). • Envelopes should be secure.... • All sides should consist of two layers of paper in the following marked area.
Users Manual - English
Page 140
...AUTO FORMFEED" in Chapter 4. When no data remains in the printer memory and you press the FORM FEED switch, the printer ignores this function in order to print out the remaining data automatically, you want the printer to recover printing when a paper jam has occurred. 4-65 Reprint Function You can set the number... PRINT 001P T1 If you press the FORM FEED switch with the COPY switch and press the FORM FEED switch during copy printing, the printer suspends the form feed operation and the display shows the following message: No Data !!! Note If you can reprint the last print ...
...AUTO FORMFEED" in Chapter 4. When no data remains in the printer memory and you press the FORM FEED switch, the printer ignores this function in order to print out the remaining data automatically, you want the printer to recover printing when a paper jam has occurred. 4-65 Reprint Function You can set the number... PRINT 001P T1 If you press the FORM FEED switch with the COPY switch and press the FORM FEED switch during copy printing, the printer suspends the form feed operation and the display shows the following message: No Data !!! Note If you can reprint the last print ...
Users Manual - English
Page 196
... B5, Executive and A5 II. Recommended Paper Size I. This section describes the actions to be taken against paper jams and unsatisfactory printouts. Paper Jam If paper jams in the printer, it stops printing and displays the following paper: • Bent paper • Moist paper • Paper that does not meet specifications 7-6 USER'S GUIDE Possible Problems This printer has been designed to be trouble...
... B5, Executive and A5 II. Recommended Paper Size I. This section describes the actions to be taken against paper jams and unsatisfactory printouts. Paper Jam If paper jams in the printer, it stops printing and displays the following paper: • Bent paper • Moist paper • Paper that does not meet specifications 7-6 USER'S GUIDE Possible Problems This printer has been designed to be trouble...
Users Manual - English
Page 197
... the display. 07 FF PAUSE After a paper jam has occurred, data usually remains in the paper cassette, inside the printer, at the rear access cover or at Paper Exit 7-7 s Paper Jam at Paper Exit 13 JAM REAR If paper has passed behind the rear access cover and a paper jam has occurred at the paper exit, remove the jammed paper by pulling it slowly from the...
... the display. 07 FF PAUSE After a paper jam has occurred, data usually remains in the paper cassette, inside the printer, at the rear access cover or at Paper Exit 7-7 s Paper Jam at Paper Exit 13 JAM REAR If paper has passed behind the rear access cover and a paper jam has occurred at the paper exit, remove the jammed paper by pulling it slowly from the...
Users Manual - English
Page 198
Close the rear access cover. 7-8 Pull out the jammed paper slowly in direction A or B. USER'S GUIDE s Paper Jam at Rear Access Cover 3. Open the rear access cover. 2. Rear Access Cover Direction A Direction B Fig. 7-3 Paper Jam at Rear Access Cover 13 JAM REAR If a paper jam occurs behind the rear access cover before the paper exit, remove the jammed paper as follows: 1.
Close the rear access cover. 7-8 Pull out the jammed paper slowly in direction A or B. USER'S GUIDE s Paper Jam at Rear Access Cover 3. Open the rear access cover. 2. Rear Access Cover Direction A Direction B Fig. 7-3 Paper Jam at Rear Access Cover 13 JAM REAR If a paper jam occurs behind the rear access cover before the paper exit, remove the jammed paper as follows: 1.
Users Manual - English
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...Take care not to remove the jammed paper: 1. Remove the jammed paper by holding it with both hands and pulling it slowly towards you. Remove the paper carefully. ! Fixing Roller Fig. 7-4 Paper Jam at the fixing roller, follow ...these steps to stain your hands and clothes with cold water. • Never touch the transfer roller. Warning The fixing roller is extremely hot during operation. CHAPTER 7 TROUBLESHOOTING s Paper Jam at Fixing Roller inside the printer 13 JAM INSIDE If a paper jam...
...Take care not to remove the jammed paper: 1. Remove the jammed paper by holding it with both hands and pulling it slowly towards you. Remove the paper carefully. ! Fixing Roller Fig. 7-4 Paper Jam at the fixing roller, follow ...these steps to stain your hands and clothes with cold water. • Never touch the transfer roller. Warning The fixing roller is extremely hot during operation. CHAPTER 7 TROUBLESHOOTING s Paper Jam at Fixing Roller inside the printer 13 JAM INSIDE If a paper jam...
Users Manual - English
Page 200
Pull the upper paper cassette out of the printer to release the edge of the printer). ! Remove the jammed paper using the following methods: If paper has passed through the paper access cover and toner is on the paper, pull it with cold water. Direction A Paper Access Cover Fig. 7-5 Paper Jam at the paper access cover, follow these steps to remove the jammed paper: 1. Open...
Pull the upper paper cassette out of the printer to release the edge of the printer). ! Remove the jammed paper using the following methods: If paper has passed through the paper access cover and toner is on the paper, pull it with cold water. Direction A Paper Access Cover Fig. 7-5 Paper Jam at the paper access cover, follow these steps to remove the jammed paper: 1. Open...
Users Manual - English
Page 201
... the paper cassette. ! s Paper Jam in the Paper Cassette CHAPTER 7 TROUBLESHOOTING 13 JAM TRAYS If a paper jam occurs inside the paper cassette, follow these steps: 1. Caution Do not pull out the upper paper cassette while paper is being fed from the lower paper cassette, or it causes a paper jam. Reset all the paper on the multi-purpose tray correctly. 3. Fig. 7-6 Paper Jam at Paper Cassette 3. Remove the jammed paper...
... the paper cassette. ! s Paper Jam in the Paper Cassette CHAPTER 7 TROUBLESHOOTING 13 JAM TRAYS If a paper jam occurs inside the paper cassette, follow these steps: 1. Caution Do not pull out the upper paper cassette while paper is being fed from the lower paper cassette, or it causes a paper jam. Reset all the paper on the multi-purpose tray correctly. 3. Fig. 7-6 Paper Jam at Paper Cassette 3. Remove the jammed paper...
Users Manual - English
Page 285
...;89 list of resident fonts 4−89 local language display 3−7 lock panel 1−18, 4−46 lower paper cassette 3−10 lower tray unit 5−1 M Maintenance message 6−8 Maintenance message off 3−7 manual feed 3−...paper capacity 3−11 paper jam 7−6 paper size 3−11 paper source 3−11 parallel interface 4−20 pen setting 4−29 power cord 2−17 power cord connector 2−3 power save mode 1−18, 4−73 power switch 2−3, 2−18 print density 4−50 printer driver 3−1 printer...
...;89 list of resident fonts 4−89 local language display 3−7 lock panel 1−18, 4−46 lower paper cassette 3−10 lower tray unit 5−1 M Maintenance message 6−8 Maintenance message off 3−7 manual feed 3−...paper capacity 3−11 paper jam 7−6 paper size 3−11 paper source 3−11 parallel interface 4−20 pen setting 4−29 power cord 2−17 power cord connector 2−3 power save mode 1−18, 4−73 power switch 2−3, 2−18 print density 4−50 printer driver 3−1 printer...
Service Manual
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PARTS OF THE PRINTER I-8 4.1 External Views ...I-8 4.2 Cross Sectional View ...I -10 CHAPTER II THEORY OF OPERATION II-1 1. Main Drive ...II-2 1.3. STORAGE AND HANDLING OF EP-ED CARTRIDGES I-...10 3.3 Operation ...II-11 4. LASER/SCANNER SYSTEM II-4 3. SAFETY INFORMATION I-6 3.1 Laser Safety (110 - 120V Model only I-6 3.2 CDRH Regulations (110 - 120V Model only I-7 3.3 Additional Information ...I -1 2. FEATURES...I -7 4. PAPER PICK-UP/FEED SYSTEM II-12 4.1 Outline...II-12 4.2 Cassette Feed...II-13 4.3 MP Tray Feed ...II-14 4.4 Paper Jam Detection...II-15 i Basic Sequence ...
PARTS OF THE PRINTER I-8 4.1 External Views ...I-8 4.2 Cross Sectional View ...I -10 CHAPTER II THEORY OF OPERATION II-1 1. Main Drive ...II-2 1.3. STORAGE AND HANDLING OF EP-ED CARTRIDGES I-...10 3.3 Operation ...II-11 4. LASER/SCANNER SYSTEM II-4 3. SAFETY INFORMATION I-6 3.1 Laser Safety (110 - 120V Model only I-6 3.2 CDRH Regulations (110 - 120V Model only I-7 3.3 Additional Information ...I -1 2. FEATURES...I -7 4. PAPER PICK-UP/FEED SYSTEM II-12 4.1 Outline...II-12 4.2 Cassette Feed...II-13 4.3 MP Tray Feed ...II-14 4.4 Paper Jam Detection...II-15 i Basic Sequence ...
Service Manual
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... OF STANDARD TOOLS V-2 4. LIST OF LUBRICANTS AND CLEANERS V-3 CHAPTER VI TROUBLESHOOTING VI-1 1. INTRODUCTION VI-1 1.1 Initial Check...VI-1 1.2 Basic Procedure...VI-2 2. TROUBLESHOOTING PAPER TRANSPORT PROBLEMS VI-18 5.1 Paper Jams ...VI-18 5.2 Incomplete Paper Feed...VI-21 iii CONSUMABLE PARTS STANDARD ENDURANCE TABLE V-1 3. IMAGE DEFECTS VI-3 3.1 Image Defect Examples ...VI-3 3.2 Troubleshooting Image Defects VI-4 4. TROUBLESHOOTING OF...
... OF STANDARD TOOLS V-2 4. LIST OF LUBRICANTS AND CLEANERS V-3 CHAPTER VI TROUBLESHOOTING VI-1 1. INTRODUCTION VI-1 1.1 Initial Check...VI-1 1.2 Basic Procedure...VI-2 2. TROUBLESHOOTING PAPER TRANSPORT PROBLEMS VI-18 5.1 Paper Jams ...VI-18 5.2 Incomplete Paper Feed...VI-21 iii CONSUMABLE PARTS STANDARD ENDURANCE TABLE V-1 3. IMAGE DEFECTS VI-3 3.1 Image Defect Examples ...VI-3 3.2 Troubleshooting Image Defects VI-4 4. TROUBLESHOOTING OF...
Service Manual
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... external devise by the registration sensor so that a paper jam has occurred. if printed paper has not reached or not cleared the paper ejection sensor in a specified time, the printer judges that the leading edge of the paper is engaged. MP tray paper empty sensor signal (PEMP) MP tray pick-up ...roller solenoid drive signal (MPSOL) Paper feed motor drive signal Tray1 pick-up roller ...
... external devise by the registration sensor so that a paper jam has occurred. if printed paper has not reached or not cleared the paper ejection sensor in a specified time, the printer judges that the leading edge of the paper is engaged. MP tray paper empty sensor signal (PEMP) MP tray pick-up ...roller solenoid drive signal (MPSOL) Paper feed motor drive signal Tray1 pick-up roller ...
Service Manual
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... within a specified time (JAM INSIDE (2) ). 5) Printed paper has not passed through the paper ejection sensor within a specified time (JAM REAR). A paper jam is detected in the engine CPU memory. A paper jam is detected by whether the paper is present at the sensor at the paper outlet to the video controller circuit. 4.4 Paper Jam Detection The printer has a registration sensor and a paper eject sensor at...
... within a specified time (JAM INSIDE (2) ). 5) Printed paper has not passed through the paper ejection sensor within a specified time (JAM REAR). A paper jam is detected in the engine CPU memory. A paper jam is detected by whether the paper is present at the sensor at the paper outlet to the video controller circuit. 4.4 Paper Jam Detection The printer has a registration sensor and a paper eject sensor at...
Service Manual
Page 83
... to curl, paper jams or paper feed problems may occur, or prints may cause paper feed troubles. INTRODUCTION 1.1 Initial Check (1) Operating environment Check if: 1) The source voltage stays within ±10% from a cold room to a warm room, condensation may occur inside the printer, causing various problems...display when a cartridge is installed in a dusty place. 6) The printer is not exposed to direct sunlight. 7) The room is well-ventilated. (2) Printer paper Check if: 1) A recommended type of print paper is being used (if the paper is too thick or too thin, or tends to distribute the ...
... to curl, paper jams or paper feed problems may occur, or prints may cause paper feed troubles. INTRODUCTION 1.1 Initial Check (1) Operating environment Check if: 1) The source voltage stays within ±10% from a cold room to a warm room, condensation may occur inside the printer, causing various problems...display when a cartridge is installed in a dusty place. 6) The printer is not exposed to direct sunlight. 7) The room is well-ventilated. (2) Printer paper Check if: 1) A recommended type of print paper is being used (if the paper is too thick or too thin, or tends to distribute the ...
Service Manual
Page 95
... electrode High-voltage power supply PCB HV harness Main PCB Step 1 2 3 4 Check Take the EP-ED HC cartridge out of the printer and rock it to the printer, does the LCD show "00 READY" ? Is the voltage of P6-13 in the main PCB connector rise from 0V to too little...connector higher than that of P6-11 over 2.5V? Replace the high-voltage power supply PCB assy. M-9 "13 JAM XXXXXX" is not displayed even if a paper jam has occurred (or is displayed even if a paper jam has not occurred) XXXXXX is displayed Possible cause EP-ED HC cartridge Transfer unit electrode High-voltage power supply...
... electrode High-voltage power supply PCB HV harness Main PCB Step 1 2 3 4 Check Take the EP-ED HC cartridge out of the printer and rock it to the printer, does the LCD show "00 READY" ? Is the voltage of P6-13 in the main PCB connector rise from 0V to too little...connector higher than that of P6-11 over 2.5V? Replace the high-voltage power supply PCB assy. M-9 "13 JAM XXXXXX" is not displayed even if a paper jam has occurred (or is displayed even if a paper jam has not occurred) XXXXXX is displayed Possible cause EP-ED HC cartridge Transfer unit electrode High-voltage power supply...
Service Manual
Page 101
Respectively for paper jam problems are described. 5. TROUBLESHOOTING PAPER TRANSPORT PROBLEMS 5.1 Paper Jams The paper path is divided into following three blocks: 1) The paper pick-up block, (The LCD display "JAM TRAYS") 2) The separation and feed block, (The LCD display "JAM INSIDE") 3) The fixing and paper delivery block, (The LCD display "JAM REAR") Therefore, remedies for these three blocks. 3 2 1 Figure 6.3 VI-18
Respectively for paper jam problems are described. 5. TROUBLESHOOTING PAPER TRANSPORT PROBLEMS 5.1 Paper Jams The paper path is divided into following three blocks: 1) The paper pick-up block, (The LCD display "JAM TRAYS") 2) The separation and feed block, (The LCD display "JAM INSIDE") 3) The fixing and paper delivery block, (The LCD display "JAM REAR") Therefore, remedies for these three blocks. 3 2 1 Figure 6.3 VI-18
Service Manual
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... Yes Clean the entrance guide. No Replace the changeover guide. J-2 Separation and feed block (Paper jam) Possible cause Step Check Print Paper 1 Is a recommended type of the jam remove cover and rear cover? Is the delivery roller movement smooth? No Replace the rear cover... assy. Static-charge eliminator 2 Is the static-charge eliminator dirty? J-3 Fixing and paper delivery block (Paper jam) Possible cause Fixing unit entrance guide Fixing unit Separation guide Paper delivery actuator Changeover guide Delivery rollers Step Check 1 Is the entrance guide dirty? 2 Is...
... Yes Clean the entrance guide. No Replace the changeover guide. J-2 Separation and feed block (Paper jam) Possible cause Step Check Print Paper 1 Is a recommended type of the jam remove cover and rear cover? Is the delivery roller movement smooth? No Replace the rear cover... assy. Static-charge eliminator 2 Is the static-charge eliminator dirty? J-3 Fixing and paper delivery block (Paper jam) Possible cause Fixing unit entrance guide Fixing unit Separation guide Paper delivery actuator Changeover guide Delivery rollers Step Check 1 Is the entrance guide dirty? 2 Is...