Users Manual - English
Page 6
...-2100p) (For HL-2040 4-2 5 Routine maintenance 5-1 Replacing the consumable items...5-1 Toner cartridge ...5-2 Toner Low message ...5-2 Toner Life End message ...5-3 Replacing the toner cartridge 5-3 Drum unit ...5-7 Change Drum message...5-7 Replacing the drum unit...5-8 Cleaning ...5-11 Cleaning the outside of the printer 5-11 Cleaning the inside of the printer 5-12 Cleaning the corona wire...5-14 6 Troubleshooting ...6-1 Identifying...
...-2100p) (For HL-2040 4-2 5 Routine maintenance 5-1 Replacing the consumable items...5-1 Toner cartridge ...5-2 Toner Low message ...5-2 Toner Life End message ...5-3 Replacing the toner cartridge 5-3 Drum unit ...5-7 Change Drum message...5-7 Replacing the drum unit...5-8 Cleaning ...5-11 Cleaning the outside of the printer 5-11 Cleaning the inside of the printer 5-12 Cleaning the corona wire...5-14 6 Troubleshooting ...6-1 Identifying...
Users Manual - English
Page 72
... Improving the print quality on page 3-1. Visit us at http://solutions.brother.com. 6 Identifying your problem First, check the following: ■ The AC power cord is connected properly and the printer is incorrect See Solving print problems on page 6-10. 6 Troubleshooting You can correct most problems by yourself. Paper handling See Paper handling...
... Improving the print quality on page 3-1. Visit us at http://solutions.brother.com. 6 Identifying your problem First, check the following: ■ The AC power cord is connected properly and the printer is incorrect See Solving print problems on page 6-10. 6 Troubleshooting You can correct most problems by yourself. Paper handling See Paper handling...
Users Manual - English
Page 73
Troubleshooting Error messages in the Status Monitor The Status Monitor will vary depending on your document: • Graphics mode • TrueType mode • Use Printer TrueType® Fonts ■ The paper tray may be out of it's life. See Device Options on page 3-5. 6 - 2 ... ? Sometimes it is helpful to AUTO by using the supplied Windows® driver or Remote Printer Console program. ■ Change the following table for the error message that meets Brother's recommended paper specifications. See Service call indications on page 2-6. Take the corrective actions listed in...
Troubleshooting Error messages in the Status Monitor The Status Monitor will vary depending on your document: • Graphics mode • TrueType mode • Use Printer TrueType® Fonts ■ The paper tray may be out of it's life. See Device Options on page 3-5. 6 - 2 ... ? Sometimes it is helpful to AUTO by using the supplied Windows® driver or Remote Printer Console program. ■ Change the following table for the error message that meets Brother's recommended paper specifications. See Service call indications on page 2-6. Take the corrective actions listed in...
Users Manual - English
Page 74
...by using the supplied Windows® driver or Remote Printer Console program. ■ Change the following table. Troubleshooting Error message printout The printer will vary depending on your document: • Graphics mode • TrueType mode • Use Printer TrueType® Fonts RESOLUTION REDUCED TO ■ Reduce...actions for the error message. 6 Error message Action MEMORY FULL ■ Press the Go button to print the data left in the printer, see Cancel printing on page 3-7. ■ If this does not clear the error, reduce the complexity of your document or reduce ...
...by using the supplied Windows® driver or Remote Printer Console program. ■ Change the following table. Troubleshooting Error message printout The printer will vary depending on your document: • Graphics mode • TrueType mode • Use Printer TrueType® Fonts RESOLUTION REDUCED TO ■ Reduce...actions for the error message. 6 Error message Action MEMORY FULL ■ Press the Go button to print the data left in the printer, see Cancel printing on page 3-7. ■ If this does not clear the error, reduce the complexity of your document or reduce ...
Users Manual - English
Page 75
...envelope size you are using . See Paper jams and how to remove the paper, turn the stack over and put it before printing. Troubleshooting Paper handling First, make sure it is curled, you should straighten it back in the paper tray. ■ Reduce the amount of paper...the paper firmly, one sheet at a time. ■ Make sure that meets Brother recommended paper specifications. This is not selected in the printer driver. Sometimes it is helpful to clear them on page 1-4. 6 Problem Recommendation The printer does not feed paper. ■ If there is paper in the paper tray,...
...envelope size you are using . See Paper jams and how to remove the paper, turn the stack over and put it before printing. Troubleshooting Paper handling First, make sure it is curled, you should straighten it back in the paper tray. ■ Reduce the amount of paper...the paper firmly, one sheet at a time. ■ Make sure that meets Brother recommended paper specifications. This is not selected in the printer driver. Sometimes it is helpful to clear them on page 1-4. 6 Problem Recommendation The printer does not feed paper. ■ If there is paper in the paper tray,...
Users Manual - English
Page 76
... that all paper from feeding through the printer at one time and reduces paper jams. 1 Pull the paper tray completely out of the printer, never touch the shaded parts shown in the illustrations. Troubleshooting Paper jams and how to clear them If a paper jam occurs, the printer will resume printing automatically. When you add...
... that all paper from feeding through the printer at one time and reduces paper jams. 1 Pull the paper tray completely out of the printer, never touch the shaded parts shown in the illustrations. Troubleshooting Paper jams and how to clear them If a paper jam occurs, the printer will resume printing automatically. When you add...
Users Manual - English
Page 77
2 Pull the jammed paper up and out of the printer. 3 Open the front cover. 4 Pull out the drum unit and toner cartridge assembly slowly. CAUTION To prevent damage to the printer caused by static electricity, do not touch the electrodes shown in the illustrations. Troubleshooting 6 6 - 6 The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
2 Pull the jammed paper up and out of the printer. 3 Open the front cover. 4 Pull out the drum unit and toner cartridge assembly slowly. CAUTION To prevent damage to the printer caused by static electricity, do not touch the electrodes shown in the illustrations. Troubleshooting 6 6 - 6 The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
Users Manual - English
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5 Open the back cover. 6 Pull the tab toward you gently pull the paper out with one hand as you to open the rear chute cover. Troubleshooting 6 Rear Chute Cover 7 Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down the tab with other. 6 - 7
5 Open the back cover. 6 Pull the tab toward you gently pull the paper out with one hand as you to open the rear chute cover. Troubleshooting 6 Rear Chute Cover 7 Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down the tab with other. 6 - 7
Users Manual - English
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Take out the jammed paper if there is any inside the drum unit. 0 Put the toner cartridge back into place. Troubleshooting 6 6 - 8 If you hear it lock into the drum unit until you put it in properly, the lock lever will lift automatically. Wait for the printer to cool down and take the toner cartridge out of the printer are extremely hot! HOT SURFACE After you touch the internal parts of the printer. 8 Close the back cover. 9 Push the lock lever down before you have just used the printer, some internal parts of the drum unit.
Take out the jammed paper if there is any inside the drum unit. 0 Put the toner cartridge back into place. Troubleshooting 6 6 - 8 If you hear it lock into the drum unit until you put it in properly, the lock lever will lift automatically. Wait for the printer to cool down and take the toner cartridge out of the printer are extremely hot! HOT SURFACE After you touch the internal parts of the printer. 8 Close the back cover. 9 Push the lock lever down before you have just used the printer, some internal parts of the drum unit.
Users Manual - English
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C Close the front cover. A Put the drum unit and toner cartridge assembly back in the printer. B Put the paper tray firmly back in the printer. Troubleshooting 6 6 - 9 D Make sure that the Paper LED is now off and the printer is ready.
C Close the front cover. A Put the drum unit and toner cartridge assembly back in the printer. B Put the paper tray firmly back in the printer. Troubleshooting 6 6 - 9 D Make sure that the Paper LED is now off and the printer is ready.
Users Manual - English
Page 81
...® with Chooser (Mac OS® 9.1 to print from application software. If the printout looks good, the problem is not damaged or broken. Troubleshooting Other problems Problem Recommendation The printer cannot print. Unable to 9.2) or Print Center (Mac OS® X 10.2.4 or greater). See Replacing the toner cartridge on may be on...
...® with Chooser (Mac OS® 9.1 to print from application software. If the printout looks good, the problem is not damaged or broken. Troubleshooting Other problems Problem Recommendation The printer cannot print. Unable to 9.2) or Print Center (Mac OS® X 10.2.4 or greater). See Replacing the toner cartridge on may be on...
Users Manual - English
Page 82
... a new drum unit. See What kind of paper can cause hollow print. on page 1-4. ■ Try using . ■ Check the printer's environment because conditions such as high humidity can I use paper that meets the recommended specifications. Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde ...01234 Gray background Ghost ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks Hollow print Troubleshooting Recommendation ■ Make sure that you use ? See What kind of paper can increase the amount of background shading.
... a new drum unit. See What kind of paper can cause hollow print. on page 1-4. ■ Try using . ■ Check the printer's environment because conditions such as high humidity can I use paper that meets the recommended specifications. Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde ...01234 Gray background Ghost ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks Hollow print Troubleshooting Recommendation ■ Make sure that you use ? See What kind of paper can increase the amount of background shading.
Users Manual - English
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... at 75 mm (3.0 in.) intervals 75 mm (3.0 in.) 75 mm (3.0 in front of the drum unit, and find the exact position of the poor print. Troubleshooting Examples of poor print quality Recommendation ■ If the problem is not solved after printing a few pages, the drum unit may be damaged. Put in...
... at 75 mm (3.0 in.) intervals 75 mm (3.0 in.) 75 mm (3.0 in front of the drum unit, and find the exact position of the poor print. Troubleshooting Examples of poor print quality Recommendation ■ If the problem is not solved after printing a few pages, the drum unit may be damaged. Put in...
Users Manual - English
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.... ■ The problem may be smudged. Try printing multiple pages to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. See Cleaning the corona wire on page 5-8. ... our specifications. Put in a new drum unit. Make sure that you use paper that meets our specifications. Call your dealer or Brother Customer Service. Troubleshooting Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 ■ The drum unit may be damaged. Put in a new drum...
.... ■ The problem may be smudged. Try printing multiple pages to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. See Cleaning the corona wire on page 5-8. ... our specifications. Put in a new drum unit. Make sure that you use paper that meets our specifications. Call your dealer or Brother Customer Service. Troubleshooting Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 ■ The drum unit may be damaged. Put in a new drum...
Users Manual - English
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... the paper type and quality. See Printing on plain paper, bond paper or transparencies from the paper tray on page 1-7. ■ If you don't use ? Troubleshooting Examples of paper in the tray or try fanning the paper stack and then rotating the paper 180° in the paper tray. Put in... a new toner cartridge. See What kind of the printer on page 1-4. ■ Check the paper type and quality. See Printing on plain paper, bond paper or transparencies from the paper tray on page 1-7. ■...
... the paper type and quality. See Printing on plain paper, bond paper or transparencies from the paper tray on page 1-7. ■ If you don't use ? Troubleshooting Examples of paper in the tray or try fanning the paper stack and then rotating the paper 180° in the paper tray. Put in... a new toner cartridge. See What kind of the printer on page 1-4. ■ Check the paper type and quality. See Printing on plain paper, bond paper or transparencies from the paper tray on page 1-7. ■...
Users Manual - English
Page 86
... port only to AUTO by using an interface-switching device, remove it prints garbage data. Connect your printer, and then try again. Troubleshooting Solving print problems Problem Recommendation The printer prints unexpectedly ■ Make sure the printer cable is not damaged or broken. ■ If you are using the supplied Windows® driver or...
... port only to AUTO by using an interface-switching device, remove it prints garbage data. Connect your printer, and then try again. Troubleshooting Solving print problems Problem Recommendation The printer prints unexpectedly ■ Make sure the printer cable is not damaged or broken. ■ If you are using the supplied Windows® driver or...
Users Manual - English
Page 98
... your new product, register on your Printer needs. Calls must call the country where you bought the B printer. Register your product By registering your Brother product, you will help , you in Europe, contact your country. You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get...
... your new product, register on your Printer needs. Calls must call the country where you bought the B printer. Register your product By registering your Brother product, you will help , you in Europe, contact your country. You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get...
Users Manual - English
Page 103
http://solutions.brother.com You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to your product and special offers. Calls must call the country where you ... register on-line at : In USA: Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 In Canada: Brother International Corporation (Canada), Ltd. - Your registration with Brother International Corporation, you will help , you bought the C printer. and, ■ will be made from your Brother product. Marketing Dept. 1, rue Hotel de...
http://solutions.brother.com You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to your product and special offers. Calls must call the country where you ... register on-line at : In USA: Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 In Canada: Brother International Corporation (Canada), Ltd. - Your registration with Brother International Corporation, you will help , you bought the C printer. and, ■ will be made from your Brother product. Marketing Dept. 1, rue Hotel de...
Quick Setup Guide - English
Page 3
.../Me/2000/XP Users 12 For Parallel Interface Cable Users (HL-2040/2070N Users 14 For Network Interface Cable Users (HL-2070N Users 15 ■ For Brother Peer-to-Peer Network Printer Users (LPR / NetBIOS 15 ■ For Network Shared Printer Users 17 For USB Interface Cable Users 18 ■ For...and Gateway using BRAdmin Professional (Windows® Users Only) ...24 Web browser ...25 Network Factory Default Setting 25 Print the Printer Settings Page 25 ■ Other Information Shipment of the Printer ...26 Option ...27 Consumables ...27 ■ Troubleshooting User's Guide Chapter 6 1
.../Me/2000/XP Users 12 For Parallel Interface Cable Users (HL-2040/2070N Users 14 For Network Interface Cable Users (HL-2070N Users 15 ■ For Brother Peer-to-Peer Network Printer Users (LPR / NetBIOS 15 ■ For Network Shared Printer Users 17 For USB Interface Cable Users 18 ■ For...and Gateway using BRAdmin Professional (Windows® Users Only) ...24 Web browser ...25 Network Factory Default Setting 25 Print the Printer Settings Page 25 ■ Other Information Shipment of the Printer ...26 Option ...27 Consumables ...27 ■ Troubleshooting User's Guide Chapter 6 1
Quick Setup Guide - English
Page 8
...Brother HL-2070N), and User's Guide. For visually impaired users, we have prepared the HTML file on -line. 6 Brother Solutions Center The Brother Solutions Center (http://solutions.brother.com) is not supported by Mac OS® 9.1 to 9.2. 1 Initial Setup Instructional movie for your printers, read by accessing the Brother... Register your Brother product. Mac OS® X 10.2.4 or greater Users 1 2 3 4 5 6 Mac OS® 9.1 to 9.2 Users 4 1 2 4 5 6 This screen is a one-stop resource for all your printer (e.g. This file can be read the FAQs and troubleshooting tips to learn...
...Brother HL-2070N), and User's Guide. For visually impaired users, we have prepared the HTML file on -line. 6 Brother Solutions Center The Brother Solutions Center (http://solutions.brother.com) is not supported by Mac OS® 9.1 to 9.2. 1 Initial Setup Instructional movie for your printers, read by accessing the Brother... Register your Brother product. Mac OS® X 10.2.4 or greater Users 1 2 3 4 5 6 Mac OS® 9.1 to 9.2 Users 4 1 2 4 5 6 This screen is a one-stop resource for all your printer (e.g. This file can be read the FAQs and troubleshooting tips to learn...