Users Manual - English
Page 16
Trademarks 11-5 Shipment of the fax machine 11-5 12 Troubleshooting and routine maintenance Troubleshooting 12-1 Error messages 12-1 Compatibility 12-4 Document Jam or Paper Jam 12-4 If you are having difficulty with the fax machine ...... 12-6 Routine maintenance 12-8 Cleaning the print head 12-8 Cleaning the scanner 12-9 Changing the ribbon 12-9 G Glossary G-1 S Specifications S-1 General S-1 Copy S-1 Fax S-2 I Index I-1 R Remote Retrieval Access Card R-1 xiv
Trademarks 11-5 Shipment of the fax machine 11-5 12 Troubleshooting and routine maintenance Troubleshooting 12-1 Error messages 12-1 Compatibility 12-4 Document Jam or Paper Jam 12-4 If you are having difficulty with the fax machine ...... 12-6 Routine maintenance 12-8 Cleaning the print head 12-8 Cleaning the scanner 12-9 Changing the ribbon 12-9 G Glossary G-1 S Specifications S-1 General S-1 Copy S-1 Fax S-2 I Index I-1 R Remote Retrieval Access Card R-1 xiv
Users Manual - English
Page 92
...restart printing. Close the cover. If this happens, your fax machine identifies the problem and displays an error message. Set Distinctive Ring to send again. person's fax machine stopped the call the Brother fax back system (USA only). scheduled jobs from Manual to...fax machine. 12-5. Print the faxes that country. inserted or fed properly, or were too long. (See Document Jam on page 12-4.) The document is not properly loaded in See Paper Jam on page 5-6.) 12 - 1 Troubleshooting and routine maintenance 12 Troubleshooting and routine maintenance Troubleshooting...
...restart printing. Close the cover. If this happens, your fax machine identifies the problem and displays an error message. Set Distinctive Ring to send again. person's fax machine stopped the call the Brother fax back system (USA only). scheduled jobs from Manual to...fax machine. 12-5. Print the faxes that country. inserted or fed properly, or were too long. (See Document Jam on page 12-4.) The document is not properly loaded in See Paper Jam on page 5-6.) 12 - 1 Troubleshooting and routine maintenance 12 Troubleshooting and routine maintenance Troubleshooting...
Users Manual - English
Page 93
...Check the other operations in process) Press Stop/Exit and wait until the message disappears automatically. POLLING FAILED You tried to poll a fax machine that is out of Install the print cartridge or RESET OR REPLACE ribbon or the print cartridge change the ribbon again. RIBBON ...gain extra memory, you dialed does not answer or is not properly installed. (See Changing the ribbon on page 12-9.) Troubleshooting and routine maintenance 12 - 2 Clear the faxes and schedule jobs in Polled Waiting mode. Verify the number and try again. -OR- PRINTHEAD OVERHEATED WAIT TO COOL The...
...Check the other operations in process) Press Stop/Exit and wait until the message disappears automatically. POLLING FAILED You tried to poll a fax machine that is out of Install the print cartridge or RESET OR REPLACE ribbon or the print cartridge change the ribbon again. RIBBON ...gain extra memory, you dialed does not answer or is not properly installed. (See Changing the ribbon on page 12-9.) Troubleshooting and routine maintenance 12 - 2 Clear the faxes and schedule jobs in Polled Waiting mode. Verify the number and try again. -OR- PRINTHEAD OVERHEATED WAIT TO COOL The...
Users Manual - English
Page 94
... several minutes and then reconnect it . Transfer Journal report to another fax machine. Press Fax Start. Enter the fax number to which faxes will not lose any foreign UNABLE TO PRINT -OR- In USA: 1-800-284-4329 In Canada: 1-877-BROTHER 12 - 3 Troubleshooting and routine maintenance Go to another fax machine You can transfer them to Step 3. If the...
... several minutes and then reconnect it . Transfer Journal report to another fax machine. Press Fax Start. Enter the fax number to which faxes will not lose any foreign UNABLE TO PRINT -OR- In USA: 1-800-284-4329 In Canada: 1-877-BROTHER 12 - 3 Troubleshooting and routine maintenance Go to another fax machine You can transfer them to Step 3. If the...
Users Manual - English
Page 95
...; to possible interference on the phone line, we recommend that is jammed. 4 Close the top cover. Compatibility If you are having difficulty sending or receiving a fax due to select BASIC 1.COMPATIBILITY (or NORMAL). Press Menu/Set. 3 Press Stop/Exit. Top Cover Document is not jammed. 2 Open the top cover by lifting...
...; to possible interference on the phone line, we recommend that is jammed. 4 Close the top cover. Compatibility If you are having difficulty sending or receiving a fax due to select BASIC 1.COMPATIBILITY (or NORMAL). Press Menu/Set. 3 Press Stop/Exit. Top Cover Document is not jammed. 2 Open the top cover by lifting...
Users Manual - English
Page 96
... Paper Jam The paper is jammed in your fax machine. 1 Remove any paper that is jammed. 4 Close the top cover. If you can't, pull the jammed paper towards the back and remove it clicks. 5 Put the paper back into the paper tray. 12 - 5 Troubleshooting and routine maintenance Top Cover 3 Pull the jammed... paper gently from the paper feeder toward the front of the fax machine as per diagram A.
... Paper Jam The paper is jammed in your fax machine. 1 Remove any paper that is jammed. 4 Close the top cover. If you can't, pull the jammed paper towards the back and remove it clicks. 5 Put the paper back into the paper tray. 12 - 5 Troubleshooting and routine maintenance Top Cover 3 Pull the jammed... paper gently from the paper feeder toward the front of the fax machine as per diagram A.
Users Manual - English
Page 97
.... print head. (See Cleaning the print head on page 12-4.) Troubleshooting and routine maintenance 12 - 6 Connect a standard telephone to BASIC. (See Compatibility on page 13-9.) The sender's scanner may interfere with another fax machine. the Call Waiting When you hear the Call Waiting signal, ask...(TAD) on the LCD. Try receiving from your telephone company. If the problem continues, call Brother Customer the top and bottom Service at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). External Telephone answering device (TAD) does not answer when called . If the copy...
.... print head. (See Cleaning the print head on page 12-4.) Troubleshooting and routine maintenance 12 - 6 Connect a standard telephone to BASIC. (See Compatibility on page 13-9.) The sender's scanner may interfere with another fax machine. the Call Waiting When you hear the Call Waiting signal, ask...(TAD) on the LCD. Try receiving from your telephone company. If the problem continues, call Brother Customer the top and bottom Service at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). External Telephone answering device (TAD) does not answer when called . If the copy...
Users Manual - English
Page 98
... a single, shared line with fax receiving tones. Lift the top cover and check the document path. NG" (See Compatibility on a single phone line with no custom features. 12 - 7 Troubleshooting and routine maintenance When the fax machine answers, hang up the fax machine's handset or answer from ...an extension phone, and then press the fax machine's Telephone Answer Code (default setting is #51). (See For FAX/TEL mode only on page 5-5.) Transferring a call If you...
... a single, shared line with fax receiving tones. Lift the top cover and check the document path. NG" (See Compatibility on a single phone line with no custom features. 12 - 7 Troubleshooting and routine maintenance When the fax machine answers, hang up the fax machine's handset or answer from ...an extension phone, and then press the fax machine's Telephone Answer Code (default setting is #51). (See For FAX/TEL mode only on page 5-5.) Transferring a call If you...
Users Manual - English
Page 99
Troubleshooting and routine maintenance 12 - 8 So please be careful. 1 Before you clean inside the fax machine, unplug the telephone line cord first, and then the power cord from the AC power ...maintenance Cleaning the print head Clean the print head when you want to improve the print quality and also as part of your fax machine's print head, wipe the print head with a lint-free cloth that is dry or lightly moistened with isopropyl alcohol.... the power cord back into the AC power outlet. After you have just used the fax machine, some internal parts of the fax machine are extremely HOT!
Troubleshooting and routine maintenance 12 - 8 So please be careful. 1 Before you clean inside the fax machine, unplug the telephone line cord first, and then the power cord from the AC power ...maintenance Cleaning the print head Clean the print head when you want to improve the print quality and also as part of your fax machine's print head, wipe the print head with a lint-free cloth that is dry or lightly moistened with isopropyl alcohol.... the power cord back into the AC power outlet. After you have just used the fax machine, some internal parts of the fax machine are extremely HOT!
Users Manual - English
Page 100
... or drop anything into the AC power outlet. Press down with the blue gear in first and then plug the power cord back into the fax machine. 4 Close the top cover. White Film Glass Strip Be careful not to 30 pages. 1 Open the top cover by lifting the lever on the... of the top cover until you clean inside the fax machine, unplug the telephone line cord first, and then the power cord from the AC power outlet. 2 Open the top cover by lifting the lever on a lint-free cloth. Blue Gear 12 - 9 Troubleshooting and routine maintenance Cleaning the scanner 1 Before you hear...
... or drop anything into the AC power outlet. Press down with the blue gear in first and then plug the power cord back into the fax machine. 4 Close the top cover. White Film Glass Strip Be careful not to 30 pages. 1 Open the top cover by lifting the lever on the... of the top cover until you clean inside the fax machine, unplug the telephone line cord first, and then the power cord from the AC power outlet. 2 Open the top cover by lifting the lever on a lint-free cloth. Blue Gear 12 - 9 Troubleshooting and routine maintenance Cleaning the scanner 1 Before you hear...
Users Manual - English
Page 101
... Spool White Spools Insert the teeth of the cardboard core. White Spools 6 Install the new ribbon in the new cores. 3 Take the used cardboard cores. Troubleshooting and routine maintenance 12 - 10 Blue Gear Shiny side is facing down . Blue Gear Used Ribbon Upper White Spool White Spool (Do not remove.) Lower...
... Spool White Spools Insert the teeth of the cardboard core. White Spools 6 Install the new ribbon in the new cores. 3 Take the used cardboard cores. Troubleshooting and routine maintenance 12 - 10 Blue Gear Shiny side is facing down . Blue Gear Used Ribbon Upper White Spool White Spool (Do not remove.) Lower...
Users Manual - English
Page 102
7 Turn the left blue gear to tighten the ribbon as shown in the illustration. 8 Turn the cartridge over and re-install it in your fax machine: Insert the recessed first and place the cartridge into its four holders. 9 Press down on both sides of the top cover to close it securely. 12 - 11 Troubleshooting and routine maintenance
7 Turn the left blue gear to tighten the ribbon as shown in the illustration. 8 Turn the cartridge over and re-install it in your fax machine: Insert the recessed first and place the cartridge into its four holders. 9 Press down on both sides of the top cover to close it securely. 12 - 11 Troubleshooting and routine maintenance
Users Manual - English
Page 110
... jack 1-12 Temporary Cover Page 6-7 Text, entering special characters 4-3 Tone signals on Pulse line .......7-7 Troubleshooting 12-1 error messages on LCD .....12-1 if you are having difficulty incoming calls 12-7 phone line difficulties .....12-6 printing or receiving faxes 12-6 sending faxes ...... 12-6, 12-7 Two-line phone system ..........1-11 U User Settings List 9-2 V Volume, setting beeper...
... jack 1-12 Temporary Cover Page 6-7 Text, entering special characters 4-3 Tone signals on Pulse line .......7-7 Troubleshooting 12-1 error messages on LCD .....12-1 if you are having difficulty incoming calls 12-7 phone line difficulties .....12-6 printing or receiving faxes 12-6 sending faxes ...... 12-6, 12-7 Two-line phone system ..........1-11 U User Settings List 9-2 V Volume, setting beeper...