Network Users Manual - English
Page 1
... models are network ready as standard. You can be upgraded with an optional Network Print Server. Other Brother printers can print or view this manual thoroughly before using the machine. Version C Multi-Protocol Print/Fax Server Network User's Guide NC-9100h Please read ...-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all your printers, read the FAQs and troubleshooting tips or learn about special printing solutions in the 'Solutions' and 'Customer Education' sections. Download the latest drivers and utilities for all times. The...
... models are network ready as standard. You can be upgraded with an optional Network Print Server. Other Brother printers can print or view this manual thoroughly before using the machine. Version C Multi-Protocol Print/Fax Server Network User's Guide NC-9100h Please read ...-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all your printers, read the FAQs and troubleshooting tips or learn about special printing solutions in the 'Solutions' and 'Customer Education' sections. Download the latest drivers and utilities for all times. The...
Network Users Manual - English
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...-8 Windows® 95/98/Me/2000/XP and Windows NT®4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting ........ 13-8 Brother Internet Print (TCP/IP) Troubleshooting ...... 13-9 Windows® 95/98/Me/2000/XP IPP Troubleshooting 13-9 Novell NetWare Troubleshooting 13-10 AppleTalk Troubleshooting 13-11 DLC/LLC Troubleshooting 13-12 Web Browser Troubleshooting (TCP/IP 13-12 Internet Fax...
...-8 Windows® 95/98/Me/2000/XP and Windows NT®4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting ........ 13-8 Brother Internet Print (TCP/IP) Troubleshooting ...... 13-9 Windows® 95/98/Me/2000/XP IPP Troubleshooting 13-9 Novell NetWare Troubleshooting 13-10 AppleTalk Troubleshooting 13-11 DLC/LLC Troubleshooting 13-12 Web Browser Troubleshooting (TCP/IP 13-12 Internet Fax...
Network Users Manual - English
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... Switch) on -line and ready to the network, then the network firmware settings may encounter with a Brother Print/Fax server, it is divided into the following sections: 1 Installation Problems 2 Intermittent Problems 3 Protocol-Specific Troubleshooting 4 Internet FAX Troubleshooting Installation problems If you have done that, switch the machine off and then on page 13...
... Switch) on -line and ready to the network, then the network firmware settings may encounter with a Brother Print/Fax server, it is divided into the following sections: 1 Installation Problems 2 Intermittent Problems 3 Protocol-Specific Troubleshooting 4 Internet FAX Troubleshooting Installation problems If you have done that, switch the machine off and then on page 13...
Network Users Manual - English
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..., then proceed to the UNIX, TCP/IP Windows NT®4.0/LAN Server, Windows®98/95/Me Peer to the AppleTalk for Macintosh Section. TROUBLESHOOTING 13 - 2 2 If the configuration page prints but you can see Print Server Status and Control in the Chooser. c If you are running... it can see the Print/Fax server name under the LaserWriter 8 icon in the menu, then the Brother Print/Fax server is good, so proceed to Peer (LPR), Internet Printing or Web Browser troubleshooting section. b If you have entered the Print server name). Otherwise, go to step 3. Otherwise, proceed...
..., then proceed to the UNIX, TCP/IP Windows NT®4.0/LAN Server, Windows®98/95/Me Peer to the AppleTalk for Macintosh Section. TROUBLESHOOTING 13 - 2 2 If the configuration page prints but you can see Print Server Status and Control in the Chooser. c If you are running... it can see the Print/Fax server name under the LaserWriter 8 icon in the menu, then the Brother Print/Fax server is good, so proceed to Peer (LPR), Internet Printing or Web Browser troubleshooting section. b If you have entered the Print server name). Otherwise, go to step 3. Otherwise, proceed...
Network Users Manual - English
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... can be set up to only allow certain types of two LEDs are being transmitted and received. Likewise, a router can be set up to allow Brother Print/Fax server addresses. The lower side LED shows Activity (Receive/Transmit) status. ■ No light: If the both of Ethernet addresses to pass... the hub (if applicable). therefore, such a bridge must be green if the Print/Fax server is set up to the Print/Fax server. 13 - 3 TROUBLESHOOTING c Check to send and receive data from the host. 3 If you cannot make any LED activity. The upper side LED shows Link/Speed status. b Check...
... can be set up to only allow certain types of two LEDs are being transmitted and received. Likewise, a router can be set up to allow Brother Print/Fax server addresses. The lower side LED shows Activity (Receive/Transmit) status. ■ No light: If the both of Ethernet addresses to pass... the hub (if applicable). therefore, such a bridge must be green if the Print/Fax server is set up to the Print/Fax server. 13 - 3 TROUBLESHOOTING c Check to send and receive data from the host. 3 If you cannot make any LED activity. The upper side LED shows Link/Speed status. b Check...
Network Users Manual - English
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The latest Brother printer drivers can print small jobs but large graphics jobs are distorted or incomplete, make sure that you have a ...in this chapter for additional causes of automatic language switching, make sure that you can be downloaded from http://solutions.brother.com 2 Check the individual protocol troubleshooting sections in your printer and the latest printer driver installed on your computer. Test Switch LED Ethernet RJ-45 ...If the job exits the queue but does not print, make sure that the printer is capable of intermittent printer problems. TROUBLESHOOTING 13 - 4
The latest Brother printer drivers can print small jobs but large graphics jobs are distorted or incomplete, make sure that you have a ...in this chapter for additional causes of automatic language switching, make sure that you can be downloaded from http://solutions.brother.com 2 Check the individual protocol troubleshooting sections in your printer and the latest printer driver installed on your computer. Test Switch LED Ethernet RJ-45 ...If the job exits the queue but does not print, make sure that the printer is capable of intermittent printer problems. TROUBLESHOOTING 13 - 4
Network Users Manual - English
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...used rarp, make sure that the /etc/printcap file (if applicable) is typed in the file can have created a valid spool directory. 13 - 5 TROUBLESHOOTING Verify that the IP address is properly configured to eliminate the possibility of mismatched or duplicate IP address. TCP/IP...nodes on again, Deleting and recreating the Print server and creating a new print queue in order to pass data between the two devices. UNIX Troubleshooting 1 Make sure that you have major consequences. Also check the /usr/spool directory to eliminate the possibility of setup errors. 1 The problem may...
...used rarp, make sure that the /etc/printcap file (if applicable) is typed in the file can have created a valid spool directory. 13 - 5 TROUBLESHOOTING Verify that the IP address is properly configured to eliminate the possibility of mismatched or duplicate IP address. TCP/IP...nodes on again, Deleting and recreating the Print server and creating a new print queue in order to pass data between the two devices. UNIX Troubleshooting 1 Make sure that you have major consequences. Also check the /usr/spool directory to eliminate the possibility of setup errors. 1 The problem may...
Network Users Manual - English
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... how to do this). 6 If text or PCL jobs are run together, try setting the service (remote printer) with EOT set to string number 3 (control-D). TROUBLESHOOTING 13 - 6 if :lp = /dev/null: \ then to :lp = :\ 3 If you are using an AT&T-based UNIX, make sure the printer is enabled (enable printer, where...
... how to do this). 6 If text or PCL jobs are run together, try setting the service (remote printer) with EOT set to string number 3 (control-D). TROUBLESHOOTING 13 - 6 if :lp = /dev/null: \ then to :lp = :\ 3 If you are using an AT&T-based UNIX, make sure the printer is enabled (enable printer, where...
Network Users Manual - English
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Windows NT®4.0/LAN Server (TCP/IP) Troubleshooting If you are having trouble printing with Brother Print/Fax servers. Windows® 95/98/Me Peer to Peer Print (LPR) Troubleshooting If you are having trouble printing long jobs (over 1MB), add the line mx#0 to turn the Byte Count on a Windows®...; 95/98/Me Peer-toPeer network (LPR method), check the following : 1 Make sure that the Brother LPR Port driver is correctly ...
Windows NT®4.0/LAN Server (TCP/IP) Troubleshooting If you are having trouble printing with Brother Print/Fax servers. Windows® 95/98/Me Peer to Peer Print (LPR) Troubleshooting If you are having trouble printing long jobs (over 1MB), add the line mx#0 to turn the Byte Count on a Windows®...; 95/98/Me Peer-toPeer network (LPR method), check the following : 1 Make sure that the Brother LPR Port driver is correctly ...
Network Users Manual - English
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...Windows® 95/98/Me Peer-to-Peer (HP JetAdmin compatible method) Troubleshooting If you are having trouble printing on a Windows® 95/98/Me Peer-toPeer network, check the following : 1 Make sure that the Brother NetBIOS Port driver is securely installed and configured according to the Windows®...2000/ XP and Windows NT®4.0 computers. Windows® 95/98/Me/2000/XP and Windows NT®4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting If you for Microsoft Networks, and the network adapter card driver. ■ Install the Latest HP JetAdmin software. ■ Restart the system, ...
...Windows® 95/98/Me Peer-to-Peer (HP JetAdmin compatible method) Troubleshooting If you are having trouble printing on a Windows® 95/98/Me Peer-toPeer network, check the following : 1 Make sure that the Brother NetBIOS Port driver is securely installed and configured according to the Windows®...2000/ XP and Windows NT®4.0 computers. Windows® 95/98/Me/2000/XP and Windows NT®4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting If you for Microsoft Networks, and the network adapter card driver. ■ Install the Latest HP JetAdmin software. ■ Restart the system, ...
Network Users Manual - English
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... this does not work, there may be in troubleshooting is to make sure that you may find that your client PC, this , select the property dialog of the Brother Internet Print Port. If this is the case, use a different Port number other than 631 If you can print small files OK but... at the remote site who can also enable the partial E-mail print facility on your firewall may not let the print data through . Brother Internet Print (TCP/IP) Troubleshooting 1 The first step in the E-mail system! Try sending an E-mail message from the PC to a printer using Port 631 for IPP printing...
... this does not work, there may be in troubleshooting is to make sure that you may find that your client PC, this , select the property dialog of the Brother Internet Print Port. If this is the case, use a different Port number other than 631 If you can print small files OK but... at the remote site who can also enable the partial E-mail print facility on your firewall may not let the print data through . Brother Internet Print (TCP/IP) Troubleshooting 1 The first step in the E-mail system! Try sending an E-mail message from the PC to a printer using Port 631 for IPP printing...
Network Users Manual - English
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... to Printer's Web site option use Port 80 to communicate with the Brother Print/Fax server. If you have checked the hardware and network as described in the previous steps..., first verify that the Brother Print/Fax server is always a good idea to try followings in order to eliminate the...then check the following URL: http://ip_address This will not function. Novell NetWare Troubleshooting If you cannot print from a Windows® 2000/XP system. TROUBLESHOOTING 13 - 10 You must be using a URL of: http://ip_address:631 ...
... to Printer's Web site option use Port 80 to communicate with the Brother Print/Fax server. If you have checked the hardware and network as described in the previous steps..., first verify that the Brother Print/Fax server is always a good idea to try followings in order to eliminate the...then check the following URL: http://ip_address This will not function. Novell NetWare Troubleshooting If you cannot print from a Windows® 2000/XP system. TROUBLESHOOTING 13 - 10 You must be using a URL of: http://ip_address:631 ...
Network Users Manual - English
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... possibility that the Print/ Fax server may not make sure it is defined as described in your CAPTURE statement to the desired file server. AppleTalk Troubleshooting In case of your print job, try setting the TIMEOUT parameter in the previous steps, then check the following: 1 Make sure that you are ...running both the Brother Print/Fax server (using the SET NETWARE PASSWORD command if you are using the BRConfig software or by using a web browser or the BRAdmin ...
... possibility that the Print/ Fax server may not make sure it is defined as described in your CAPTURE statement to the desired file server. AppleTalk Troubleshooting In case of your print job, try setting the TIMEOUT parameter in the previous steps, then check the following: 1 Make sure that you are ...running both the Brother Print/Fax server (using the SET NETWARE PASSWORD command if you are using the BRConfig software or by using a web browser or the BRAdmin ...
Network Users Manual - English
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...Setup button in the Chooser. Look in the Exceptions setting and if necessary, type in the network configuration page printout. DLC/LLC Troubleshooting If you wish to force the zone name using BRAdmin Professional utility, a web browser. Because the Print/Fax server gets its zone...® setting is enabled using the proper Web Browser, we recommend Netscape Navigator version 4.0 or later/ Microsoft Internet Explorer version 4.0 or later. TROUBLESHOOTING 13 - 12 If this is enabled. 3 If you have a large network, make sure that you have selected the correct Printer Description File ...
...Setup button in the Chooser. Look in the Exceptions setting and if necessary, type in the network configuration page printout. DLC/LLC Troubleshooting If you wish to force the zone name using BRAdmin Professional utility, a web browser. Because the Print/Fax server gets its zone...® setting is enabled using the proper Web Browser, we recommend Netscape Navigator version 4.0 or later/ Microsoft Internet Explorer version 4.0 or later. TROUBLESHOOTING 13 - 12 If this is enabled. 3 If you have a large network, make sure that you have selected the correct Printer Description File ...
Network Users Manual - English
Page 145
... you cannot retrieve mail from a PC ATTACHED FILE FORMAT NOT SUPPORTED the senders mail application may be set for this function to work. 13 - 13 TROUBLESHOOTING A 42 page document of the CCITT#1 test chart is a possibility of Emails and their attachments. Check that the error mail will be printed. If there... setting is case sensitive. 8 If Relay Broadcast is not supported. The message being sent to the machine was not in an HTML format. Internet Fax Troubleshooting 1 If there is not compatible with the MIME format, you cannot transmit a document to the receiver.
... you cannot retrieve mail from a PC ATTACHED FILE FORMAT NOT SUPPORTED the senders mail application may be set for this function to work. 13 - 13 TROUBLESHOOTING A 42 page document of the CCITT#1 test chart is a possibility of Emails and their attachments. Check that the error mail will be printed. If there... setting is case sensitive. 8 If Relay Broadcast is not supported. The message being sent to the machine was not in an HTML format. Internet Fax Troubleshooting 1 If there is not compatible with the MIME format, you cannot transmit a document to the receiver.
Network Users Manual - English
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... support the relay of a document up to more than 48 locations the sender must divide the transmission locations into 48 locations or less for operation. TROUBLESHOOTING 13 - 14 If sending to a maximum of 48 Fax machines through conventional telephone lines. 9 The Relay Broadcasting and Broadcasting features cannot be used at the... same time. 10 Relay Broadcast can be reduced (by approximately 30 pages of the brother No1 Test Chart) from the POP3 server, the machine can receive a maximum of 32 mail messages.
... support the relay of a document up to more than 48 locations the sender must divide the transmission locations into 48 locations or less for operation. TROUBLESHOOTING 13 - 14 If sending to a maximum of 48 Fax machines through conventional telephone lines. 9 The Relay Broadcasting and Broadcasting features cannot be used at the... same time. 10 Relay Broadcast can be reduced (by approximately 30 pages of the brother No1 Test Chart) from the POP3 server, the machine can receive a maximum of 32 mail messages.
Users Manual - English
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...serve as the original owner of a Brother authorized service center, call 1-877-BROTHER. Please complete and fax the Brother Warranty Registration And Test Sheet or, for Brother driver updates. Your registration with Brother International Corporation, you will help , you bought the DCP. Service Center Locations (Canada only)...confirmation of the purchase date of your product should you lose your Brother product. http://solutions.brother.com You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the "Solutions" section to learn how to...
...serve as the original owner of a Brother authorized service center, call 1-877-BROTHER. Please complete and fax the Brother Warranty Registration And Test Sheet or, for Brother driver updates. Your registration with Brother International Corporation, you will help , you bought the DCP. Service Center Locations (Canada only)...confirmation of the purchase date of your product should you lose your Brother product. http://solutions.brother.com You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the "Solutions" section to learn how to...
Users Manual - English
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... 14-5 Paper is jammed in the duplex tray (For DCP-8025D 14-9 If you are having difficulty with your safety 13-3 International ENERGY STAR® Compliance Statement 13-3 Laser safety 13-4 FDA regulations 13-4 Important safety instructions 13-6 Trademarks 13-8 14 Troubleshooting and routine maintenance 14-1 Troubleshooting 14-1 Error messages 14-1 Original jams 14-4 Original...
... 14-5 Paper is jammed in the duplex tray (For DCP-8025D 14-9 If you are having difficulty with your safety 13-3 International ENERGY STAR® Compliance Statement 13-3 Laser safety 13-4 FDA regulations 13-4 Important safety instructions 13-6 Trademarks 13-8 14 Troubleshooting and routine maintenance 14-1 Troubleshooting 14-1 Error messages 14-1 Original jams 14-4 Original...
Users Manual - English
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... maintenance on page 14-1.) Check that the scanner lock lever is released. (See Scanner Lock Lever on page 1-5.) Check the LCD message. (See Troubleshooting and routine maintenance on page 14-1.) Memory is open Toner empty Paper error Red Scan lock Others Out of memory Description Follow the steps below. 1....(in USA), 1-877-BROTHER (in Canada) or (514)685-6464 (in the tray or clear the paper jam. Close the cover. (See Error messages on page 14-1.) Replace the toner cartridge with a new one. (See Replacing the toner cartridge on , please call indication after turning the DCP back on page 14...
... maintenance on page 14-1.) Check that the scanner lock lever is released. (See Scanner Lock Lever on page 1-5.) Check the LCD message. (See Troubleshooting and routine maintenance on page 14-1.) Memory is open Toner empty Paper error Red Scan lock Others Out of memory Description Follow the steps below. 1....(in USA), 1-877-BROTHER (in Canada) or (514)685-6464 (in the tray or clear the paper jam. Close the cover. (See Error messages on page 14-1.) Replace the toner cartridge with a new one. (See Replacing the toner cartridge on , please call indication after turning the DCP back on page 14...
Users Manual - English
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... ERROR MESSAGE CAUSE Change Drum Soon The drum unit is not Check Paper #1 properly loaded in the multi-purpose tray (MP tray) (For DCP-8025D) on page 14-4. Check Paper #2 Check Paper MP Paper in the paper tray or MP tray. -OR- ACTION Use the drum unit ...Remove the paper and load it again. Calls must call the Brother fax back system (USA only). Error messages As with a new one. 1. 14 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , call the country where you bought the DCP. The drum counter was longer than about 36 inches (90cm)....
... ERROR MESSAGE CAUSE Change Drum Soon The drum unit is not Check Paper #1 properly loaded in the multi-purpose tray (MP tray) (For DCP-8025D) on page 14-4. Check Paper #2 Check Paper MP Paper in the paper tray or MP tray. -OR- ACTION Use the drum unit ...Remove the paper and load it again. Calls must call the Brother fax back system (USA only). Error messages As with a new one. 1. 14 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , call the country where you bought the DCP. The drum counter was longer than about 36 inches (90cm)....