User Guide
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...the volume, press the Volume Up key. • To decrease the volume, press the Volume Down key. 21 To end the call , your device is unlocked, in countries that came with your keyboard or device is turned off mute, press the headset button again. • To end a call, hold the ...part of the European Union). Say the command. • To pause a song, press the headset button. If the connection to use with your keyboard or BlackBerry® device is designed to connect to make emergency calls by typing official emergency access numbers (for example, 911 in North America or 112 in...
...the volume, press the Volume Up key. • To decrease the volume, press the Volume Down key. 21 To end the call , your device is unlocked, in countries that came with your keyboard or device is turned off mute, press the headset button again. • To end a call, hold the ...part of the European Union). Say the command. • To pause a song, press the headset button. If the connection to use with your keyboard or BlackBerry® device is designed to connect to make emergency calls by typing official emergency access numbers (for example, 911 in North America or 112 in...
User Guide
Page 40
...digit dialing to improve voice recognition of your contact. • Use standard pronunciation rules when you say a voice command. • If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject less. • If your device often identifies incorrect matches,... that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • If your keyboard is locked, unlock your keyboard. • Verify that the language that you use to check your voice mail using a voice...
...digit dialing to improve voice recognition of your contact. • Use standard pronunciation rules when you say a voice command. • If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject less. • If your device often identifies incorrect matches,... that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • If your keyboard is locked, unlock your keyboard. • Verify that the language that you use to check your voice mail using a voice...
User Guide
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...headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • If your keyboard is locked, unlock your keyboard. • Verify that the language that you use to say voice commands is the same as the ...voice dialing language that you say a voice command. • If your BlackBerry® device does not often identify matches, set the matching ...
...headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • If your keyboard is locked, unlock your keyboard. • Verify that the language that you use to say voice commands is the same as the ...voice dialing language that you say a voice command. • If your BlackBerry® device does not often identify matches, set the matching ...
User Guide
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... If you encrypted the media files on your media card using a ring tone or Home screen background picture that you reset your device, unlock your BlackBerry® device password and you used to None or Security Password. Format the media card. My device is not using the correct ring tone... storage mode is connected to your computer, disconnect your device from your computer. My device does not recognize my media card Disconnect your BlackBerry® device from the computer or turn off mass storage mode support. In the media card options, change the Encryption Mode field to...
... If you encrypted the media files on your media card using a ring tone or Home screen background picture that you reset your device, unlock your BlackBerry® device password and you used to None or Security Password. Format the media card. My device is not using the correct ring tone... storage mode is connected to your computer, disconnect your device from your computer. My device does not recognize my media card Disconnect your BlackBerry® device from the computer or turn off mass storage mode support. In the media card options, change the Encryption Mode field to...
User Guide
Page 195
... options, click Bluetooth. 2. Set the Discoverable field to Never or If Unlocked. 5. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. Press the Menu key. 6. Change the pairing name for your BlackBerry® device. 5. Press the Menu key. 3. Click Save. Press...193 Click Save. Click Options. 4. Press the Menu key. 6. Make your BlackBerry device 1. Click Options. 4. Press the Menu key. 6. In the Device Name field, type a name for your BlackBerry device discoverable 1. To turn on Bluetooth® connection notification again, set the ...
... options, click Bluetooth. 2. Set the Discoverable field to Never or If Unlocked. 5. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. Press the Menu key. 6. Change the pairing name for your BlackBerry® device. 5. Press the Menu key. 3. Click Save. Press...193 Click Save. Click Options. 4. Press the Menu key. 6. Make your BlackBerry device 1. Click Options. 4. Press the Menu key. 6. In the Device Name field, type a name for your BlackBerry device discoverable 1. To turn on Bluetooth® connection notification again, set the ...
User Guide
Page 239
...unlock the keyboard, press the asterisk (*) key and the Send key. 237 When you try to type your password again, the characters that you exceed the number of allowed password attempts, your device deletes all your device data for security reasons. Click Save. Click General Settings. 3. To turn off the BlackBerry...® device password, set a BlackBerry® device password. Press the Menu key. 4. Set the Password field to Disabled. In the device options...
...unlock the keyboard, press the asterisk (*) key and the Send key. 237 When you try to type your password again, the characters that you exceed the number of allowed password attempts, your device deletes all your device data for security reasons. Click Save. Click General Settings. 3. To turn off the BlackBerry...® device password, set a BlackBerry® device password. Press the Menu key. 4. Set the Password field to Disabled. In the device options...
User Guide
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..., set the Authentication Certificate field to None. For more information, contact your system administrator. • If you use your smart card to unlock your BlackBerry® device. 1. For more information, contact your system administrator. • Verify that the Wi-Fi® network that your device. ... 2. If your organization uses a VPN to control access to its network, you might have more information about VPN profiles, contact your BlackBerry® device is connected to supports connections to a VPN. For more than one VPN profile on your device is associated with an email...
..., set the Authentication Certificate field to None. For more information, contact your system administrator. • If you use your smart card to unlock your BlackBerry® device. 1. For more information, contact your system administrator. • Verify that the Wi-Fi® network that your device. ... 2. If your organization uses a VPN to control access to its network, you might have more information about VPN profiles, contact your BlackBerry® device is connected to supports connections to a VPN. For more than one VPN profile on your device is associated with an email...
User Guide
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...synchronized with the network time. To continue typing your device might prompt you type your device password. Security troubleshooting I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device password, press the Escape key. 246 ...My device prompts me to make an emergency call when I cannot unlock my device using a software token Verify that the time on your BlackBerry® device is inserted in the smart card reader correctly.
...synchronized with the network time. To continue typing your device might prompt you type your device password. Security troubleshooting I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device password, press the Escape key. 246 ...My device prompts me to make an emergency call when I cannot unlock my device using a software token Verify that the time on your BlackBerry® device is inserted in the smart card reader correctly.
User Guide
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...same as the voice dialing language that you make from or receive to your enterprise voice phone number with a call If your BlackBerry® device is locked, unlock your keyboard. 256 Try checking the voice mail for your active phone number. Voice dialing troubleshooting I cannot make calls using a..., verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • If your keyboard is locked, unlock your keyboard. • Verify that the language that you use to say a voice command. • If your...
...same as the voice dialing language that you make from or receive to your enterprise voice phone number with a call If your BlackBerry® device is locked, unlock your keyboard. 256 Try checking the voice mail for your active phone number. Voice dialing troubleshooting I cannot make calls using a..., verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • If your keyboard is locked, unlock your keyboard. • Verify that the language that you use to say a voice command. • If your...
User Guide
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...card Try performing the following actions: • If you are trying to open an encrypted media file using your BlackBerry® device password and you reset your device, unlock your device. 262 Media troubleshooting I cannot add applications Try performing the following actions: • Delete media files,... encryption key and you are using a ring tone or Home screen background picture that you have enough available memory to upgrade the BlackBerry Device Software Try performing the following actions: • Verify that your device has enough memory to encrypt the file. In the media...
...card Try performing the following actions: • If you are trying to open an encrypted media file using your BlackBerry® device password and you reset your device, unlock your device. 262 Media troubleshooting I cannot add applications Try performing the following actions: • Delete media files,... encryption key and you are using a ring tone or Home screen background picture that you have enough available memory to upgrade the BlackBerry Device Software Try performing the following actions: • Verify that your device has enough memory to encrypt the file. In the media...
User Guide
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... Wi-Fi network or log in to make an emergency call when I cannot unlock my device using a software token Verify that came with the network time. To continue typing your computer, re-install the BlackBerry Desktop Software. My device prompts me to make an emergency call when you to ...a VPN using my smart card Try performing the following actions: • Verify that you have added your authentication certificate to your BlackBerry® device. If the certificate synchronization tool is inserted in the Setup Wi-Fi application and you know the network name, connect to...
... Wi-Fi network or log in to make an emergency call when I cannot unlock my device using a software token Verify that came with the network time. To continue typing your computer, re-install the BlackBerry Desktop Software. My device prompts me to make an emergency call when you to ...a VPN using my smart card Try performing the following actions: • Verify that you have added your authentication certificate to your BlackBerry® device. If the certificate synchronization tool is inserted in the Setup Wi-Fi application and you know the network name, connect to...