User Guide
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... your device to turn on and turn off automatically ...231 Check the battery power level ...231 Check the battery power level using a voice command ...40 Reset the device ...231 Extend battery life ...231 SIM card ...233 About the SIM card phone book ...165 Load the SIM card phone book ...165 Add...
... your device to turn on and turn off automatically ...231 Check the battery power level ...231 Check the battery power level using a voice command ...40 Reset the device ...231 Extend battery life ...231 SIM card ...233 About the SIM card phone book ...165 Load the SIM card phone book ...165 Add...
User Guide
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... VPN settings ...244 Software tokens ...245 Security troubleshooting ...246 Third-party application control ...247 About permissions for third-party applications ...247 Reset connection permissions for third-party applications ...247 About direct Internet connections for third-party applications ...247 Set up a direct Internet connection for... books ...253 About service books ...253 Accept a service book ...253 Delete a service book ...253 Troubleshooting ...255 BlackBerry Basics troubleshooting ...255 Phone troubleshooting ...37 Voice dialing troubleshooting ...41 Message troubleshooting ...57
... VPN settings ...244 Software tokens ...245 Security troubleshooting ...246 Third-party application control ...247 About permissions for third-party applications ...247 Reset connection permissions for third-party applications ...247 About direct Internet connections for third-party applications ...247 Set up a direct Internet connection for... books ...253 About service books ...253 Accept a service book ...253 Delete a service book ...253 Troubleshooting ...255 BlackBerry Basics troubleshooting ...255 Phone troubleshooting ...37 Voice dialing troubleshooting ...41 Message troubleshooting ...57
User Guide
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...37 Press the Send key to the wireless network. • If you typed in the phone, press the Space key and the Enter key. Reset a call forwarding are not receiving calls, verify that you cannot make calls and fixed dialing is connected to dial the number. • To...key and the X key. Click Status. 3. Click Save. Phone troubleshooting I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is turned on the speakerphone during a call , press the Send key. • To insert a plus sign (+) when typing a phone number,...
...37 Press the Send key to the wireless network. • If you typed in the phone, press the Space key and the Enter key. Reset a call forwarding are not receiving calls, verify that you cannot make calls and fixed dialing is connected to dial the number. • To...key and the X key. Click Status. 3. Click Save. Phone troubleshooting I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is turned on the speakerphone during a call , press the Send key. • To insert a plus sign (+) when typing a phone number,...
User Guide
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...Email Settings. 4. Click Save. In a message, click a contact. 2. To view the display name again, click a contact. Click Reset Count or Reset All Counts. In the Delivery Status Notification section, perform any of a display name 1. In the device options, click Spell Check. ... field. • To request delivery or read confirmation for email messages Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry Internet Service. 1. Click Options. 3. Reset a blocked message counter 1. Click Save. In a message list, press the Menu key...
...Email Settings. 4. Click Save. In a message, click a contact. 2. To view the display name again, click a contact. Click Reset Count or Reset All Counts. In the Delivery Status Notification section, perform any of a display name 1. In the device options, click Spell Check. ... field. • To request delivery or read confirmation for email messages Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry Internet Service. 1. Click Options. 3. Reset a blocked message counter 1. Click Save. In a message list, press the Menu key...
User Guide
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...from. • If your device uses a software token to connect to a Wi-Fi® network or to log in to a VPN and you reset your device, connect to the Wi-Fi network or log in to the VPN again. • Verify that your device is not blocking messages. A message... or attachment is truncated Try performing the following actions: • Wait for more information, contact your BlackBerry® device to Mailbox & Handheld, email messages that you delete in the email application on your computer are set correctly. • Verify that email ...
...from. • If your device uses a software token to connect to a Wi-Fi® network or to log in to a VPN and you reset your device, connect to the Wi-Fi network or log in to the VPN again. • Verify that your device is not blocking messages. A message... or attachment is truncated Try performing the following actions: • Wait for more information, contact your BlackBerry® device to Mailbox & Handheld, email messages that you delete in the email application on your computer are set correctly. • Verify that email ...
User Guide
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...Security Options. 2. Press the Menu key. 5. In the phone, press the Menu key. 2. You can prevent messages from contacts in your organization. Reset a blocked message counter 1. Click Firewall. 3. Press the Menu key. 5. Select a call logs in a message list, select the None option.... message forwarding or using email message filters. Click Reset Count or Reset All Counts. Click Call Logging. 4. Set the Display Message Count field to your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server, you might contribute to None. 5....
...Security Options. 2. Press the Menu key. 5. In the phone, press the Menu key. 2. You can prevent messages from contacts in your organization. Reset a blocked message counter 1. Click Firewall. 3. Press the Menu key. 5. Select a call logs in a message list, select the None option.... message forwarding or using email message filters. Click Reset Count or Reset All Counts. Click Call Logging. 4. Set the Display Message Count field to your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server, you might contribute to None. 5....
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... • If your device uses a software token to connect to a Wi-Fi® network or to log in to a VPN and you reset your device, connect to the Wi-Fi network or log in a wireless coverage area, you should receive messages when you return to a wireless coverage... message filters are also deleted from your device. I am not receiving messages Try performing the following actions: 68 For more information, contact your BlackBerry® device is truncated Try performing the following actions: • Verify that your system administrator. Click Host Routing Table. Some messages no longer...
... • If your device uses a software token to connect to a Wi-Fi® network or to log in to a VPN and you reset your device, connect to the Wi-Fi network or log in a wireless coverage area, you should receive messages when you return to a wireless coverage... message filters are also deleted from your device. I am not receiving messages Try performing the following actions: 68 For more information, contact your BlackBerry® device is truncated Try performing the following actions: • Verify that your system administrator. Click Host Routing Table. Some messages no longer...
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...administrator. 1. In the device options, click Security Options. 2. Click Reset Count or Reset All Counts. Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server, you might contribute to data usage by turning off email... message forwarding or using email message filters. Click Save. Reset a blocked message counter 1. In a message list • To open a highlighted message, ...
...administrator. 1. In the device options, click Security Options. 2. Click Reset Count or Reset All Counts. Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server, you might contribute to data usage by turning off email... message forwarding or using email message filters. Click Save. Reset a blocked message counter 1. In a message list • To open a highlighted message, ...
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...item, press U. • To move to the bottom of a contact, in a message, highlight the contact. Highlight a message type. 4. Click Reset Count or Reset All Counts. Message shortcuts In a message • To reply to a message, press R. • To reply to data usage by turning off ...email message forwarding or using email message filters. Reset a blocked message counter 1. In the device options, click Security Options. 2. In a message list • To open a highlighted message, press the Enter...
...item, press U. • To move to the bottom of a contact, in a message, highlight the contact. Highlight a message type. 4. Click Reset Count or Reset All Counts. Message shortcuts In a message • To reply to a message, press R. • To reply to data usage by turning off ...email message forwarding or using email message filters. Reset a blocked message counter 1. In the device options, click Security Options. 2. In a message list • To open a highlighted message, press the Enter...
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...in to the previous related message, press K. Message troubleshooting I am not receiving messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the VPN again. • Verify that you have received an activation message on your device. • If you... If you created an email address or added an existing email address to your device using the email setup web site, verify that you reset your system administrator. 92 In the device options, click Advanced Options. Press the Menu key. Click Register Now. • Verify that ...
...in to the previous related message, press K. Message troubleshooting I am not receiving messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the VPN again. • Verify that you have received an activation message on your device. • If you... If you created an email address or added an existing email address to your device using the email setup web site, verify that you reset your system administrator. 92 In the device options, click Advanced Options. Press the Menu key. Click Register Now. • Verify that ...
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... Manager. For more information, contact your BlackBerry® device is connected to your system administrator. Delete all third-party applications, select the Include third-party applications check box. 6. If you have an enterprise activation password. In the device options, click Security Options. 2. CAUTION: If you reset your device is associated with an...
... Manager. For more information, contact your BlackBerry® device is connected to your system administrator. Delete all third-party applications, select the Include third-party applications check box. 6. If you have an enterprise activation password. In the device options, click Security Options. 2. CAUTION: If you reset your device is associated with an...
User Guide
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Highlight a picture. 4. Highlight a picture folder. 7. In the media application, click Pictures. 2. Click My Pictures. 3. Press the Menu key. 4. Press the key. 5. Click Reset Home Screen Image. 147 Click Move Here. Download a Home screen background Verify that your wireless service provider supports this feature. 1. In the media application, click ...
Highlight a picture. 4. Highlight a picture folder. 7. In the media application, click Pictures. 2. Click My Pictures. 3. Press the Menu key. 4. Press the key. 5. Click Reset Home Screen Image. 147 Click Move Here. Download a Home screen background Verify that your wireless service provider supports this feature. 1. In the media application, click ...
User Guide
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...you are trying to open a media file on your computer using mass storage mode, verify that you have closed the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is not using the correct ring tone or Home screen background If you are using a ring tone ... Desktop Manager. • If you are trying to open a media file on your media card using your computer or a device other than the BlackBerry device that you reset your device, unlock your device. 152 Format the media card. My device is turned off mass storage mode support. In the media card options...
...you are trying to open a media file on your computer using mass storage mode, verify that you have closed the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is not using the correct ring tone or Home screen background If you are using a ring tone ... Desktop Manager. • If you are trying to open a media file on your media card using your computer or a device other than the BlackBerry device that you reset your device, unlock your device. 152 Format the media card. My device is turned off mass storage mode support. In the media card options...
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Click My Pictures. 3. Click Reset Home Screen Image. Click Save. On the Home screen, press the Menu key. 2. Type a name for the folder. 5. Highlight a picture. 4. Click My Pictures. 3. Set the ...
Click My Pictures. 3. Click Reset Home Screen Image. Click Save. On the Home screen, press the Menu key. 2. Type a name for the folder. 5. Highlight a picture. 4. Click My Pictures. 3. Set the ...
User Guide
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... dialing application, wait for alarm or calendar reminders, click Turn Off. Extend battery life • Set the BlackBerry® device to turn off automatically. • Turn off automatically 1. Set the Weekend field to Enabled. 3. Reset the device Remove and reinsert the battery. Click Save. Set your theme, the location or name for...
... dialing application, wait for alarm or calendar reminders, click Turn Off. Extend battery life • Set the BlackBerry® device to turn off automatically. • Turn off automatically 1. Set the Weekend field to Enabled. 3. Reset the device Remove and reinsert the battery. Click Save. Set your theme, the location or name for...
User Guide
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...device might need to connect to the Internet to prevent these permissions might affect the operation of applications on your device, contact your BlackBerry® device. If you turn off the prompt, you add to receive the connection prompt again. Click Firewall. 3. About ...click Security Options. 2. Before a third-party application sends or receives data, a dialog box prompts you can control whether third-party applications can reset the firewall options to your device. Type the APN information. 4. For example, a stock price application might require a direct TCP or HTTP ...
...device might need to connect to the Internet to prevent these permissions might affect the operation of applications on your device, contact your BlackBerry® device. If you turn off the prompt, you add to receive the connection prompt again. Click Firewall. 3. About ...click Security Options. 2. Before a third-party application sends or receives data, a dialog box prompts you can control whether third-party applications can reset the firewall options to your device. Type the APN information. 4. For example, a stock price application might require a direct TCP or HTTP ...
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...click Advanced Options. Press the Menu key. Click More or More All. Try performing the following actions: • Wait for a short period of the BlackBerry Desktop Manager. I cannot file email messages Try performing the following actions: • Verify that wireless email reconciliation is not blocking messages. If wireless email ...from. • If your device uses a software token to connect to a Wi-Fi® network or to log in to a VPN and you reset your device, connect to the Wi-Fi network or log in to the VPN again. • Verify that you delete in the email application on...
...click Advanced Options. Press the Menu key. Click More or More All. Try performing the following actions: • Wait for a short period of the BlackBerry Desktop Manager. I cannot file email messages Try performing the following actions: • Verify that wireless email reconciliation is not blocking messages. If wireless email ...from. • If your device uses a software token to connect to a Wi-Fi® network or to log in to a VPN and you reset your device, connect to the Wi-Fi network or log in to the VPN again. • Verify that you delete in the email application on...
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... trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager. • If you are trying to open an encrypted media file using your BlackBerry® device password and you reset your device, unlock your device. 262 In the media card options, set the Encryption Mode...
... trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager. • If you are trying to open an encrypted media file using your BlackBerry® device password and you reset your device, unlock your device. 262 In the media card options, set the Encryption Mode...