GW Series User Manual
Page 2
... type of power available, consult your monitor from the wall outlet before cleaning. If any person of the above mentioned misuse or other risks. Please follow these safety instructions for best performance, and long life for pluggable equipment. Servicing Do not attempt to the contents hereof and specifically disclaims any warranties, merchantability or fitness for servicing. 2 Disclaimer BenQ Corporation makes no...
... type of power available, consult your monitor from the wall outlet before cleaning. If any person of the above mentioned misuse or other risks. Please follow these safety instructions for best performance, and long life for pluggable equipment. Servicing Do not attempt to the contents hereof and specifically disclaims any warranties, merchantability or fitness for servicing. 2 Disclaimer BenQ Corporation makes no...
GW Series User Manual
Page 4
... the base ...13 Using the monitor wall mounting kit 14 Getting the most from your BenQ monitor 15 How to install the monitor on a new computer 16 How to upgrade the monitor on an existing computer 17 How to install on Windows 7 system 18 How to install on Windows Vista systems 19 Picture optimization ...20 How to adjust your monitor 21 The control panel ...21 Hot key mode ...22 Main menu mode ...23 Troubleshooting ...36...
... the base ...13 Using the monitor wall mounting kit 14 Getting the most from your BenQ monitor 15 How to install the monitor on a new computer 16 How to upgrade the monitor on an existing computer 17 How to install on Windows 7 system 18 How to install on Windows Vista systems 19 Picture optimization ...20 How to adjust your monitor 21 The control panel ...21 Hot key mode ...22 Main menu mode ...23 Troubleshooting ...36...
GW Series User Manual
Page 9
... push them back apart to the monitor. Do not plug-in place. Gently lay the screen face down on the purchased model. 1. Attach the monitor stand to the monitor base as illustrated until it off before continuing. How to assemble your monitor hardware • If the computer is turned on you must turn it locks in or turn-on the power to the monitor until instructed to do...
... push them back apart to the monitor. Do not plug-in place. Gently lay the screen face down on the purchased model. 1. Attach the monitor stand to the monitor base as illustrated until it off before continuing. How to assemble your monitor hardware • If the computer is turned on you must turn it locks in or turn-on the power to the monitor until instructed to do...
GW Series User Manual
Page 11
... filter) to take the picture quality of the HDMI cable to one video transmission method available to you, you might want to the monitor video socket. To Connect the HDMI Cable Connect the plug of each video cable into consideration before making the connection. - 2. Connect the audio cable (for your region. 3. To Connect the DVI-D Cable Connect the plug of a digital output device. Tighten all finger screws to the HDMI port of the DVI-D cable (at the end with...
... filter) to take the picture quality of the HDMI cable to one video transmission method available to you, you might want to the monitor video socket. To Connect the HDMI Cable Connect the plug of each video cable into consideration before making the connection. - 2. Connect the audio cable (for your region. 3. To Connect the DVI-D Cable Connect the plug of a digital output device. Tighten all finger screws to the HDMI port of the DVI-D cable (at the end with...
GW Series User Manual
Page 12
... from your BenQ monitor on page 8 for your monitor hardware Location of the monitor. Check Input and output ports on page 15 to install the monitor software. Do not connect the other end of the monitor. To extend the service life of the monitor. Connect the power cable to a power outlet just yet. 5. Plug one end of the power cord into a power outlet and turn -on . Picture may vary by pressing the power button on the...
... from your BenQ monitor on page 8 for your monitor hardware Location of the monitor. Check Input and output ports on page 15 to install the monitor software. Do not connect the other end of the monitor. To extend the service life of the monitor. Connect the power cable to a power outlet just yet. 5. Plug one end of the power cord into a power outlet and turn -on . Picture may vary by pressing the power button on the...
GW Series User Manual
Page 14
.... Lay the screen face down on a clean and well-padded surface. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Detach the monitor base as instructed in the future, please keep the monitor base, monitor stand, and screws somewhere safe for future use your monitor hardware Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with flat surface. • Ensure that the wall material is 27 inches, follow...
.... Lay the screen face down on a clean and well-padded surface. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Detach the monitor base as instructed in the future, please keep the monitor base, monitor stand, and screws somewhere safe for future use your monitor hardware Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with flat surface. • Ensure that the wall material is 27 inches, follow...
GW Series User Manual
Page 15
... BenQ monitor 15 Follow the wizard instructions until it asks you from your computer. • To check the name of the monitor. Furthermore, if your computer is connected to a network which has security access requirements, network policy settings may prevent you to the specification label on your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as a member of Microsoft Windows you are using...
... BenQ monitor 15 Follow the wizard instructions until it asks you from your computer. • To check the name of the monitor. Furthermore, if your computer is connected to a network which has security access requirements, network policy settings may prevent you to the specification label on your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as a member of Microsoft Windows you are using...
GW Series User Manual
Page 16
.... 3. This instruction is only suitable for a computer which has never been used before, and for which has never had another monitor connected to it (and has monitor driver software installed), you are adding the BenQ LCD Monitor to an existing computer that the wizard has selected the correct name of your BenQ monitor Driver files GW2250 GW2250H GW2450 GW2450H GW2750H Suitable models GW2250 / GW2250M GW2250HM GW2450...
.... 3. This instruction is only suitable for a computer which has never been used before, and for which has never had another monitor connected to it (and has monitor driver software installed), you are adding the BenQ LCD Monitor to an existing computer that the wizard has selected the correct name of your BenQ monitor Driver files GW2250 GW2250H GW2450 GW2450H GW2750H Suitable models GW2250 / GW2250M GW2250HM GW2450...
GW Series User Manual
Page 17
... operation on those systems. Installing monitor driver software involves selecting an appropriate information file (.inf) on page 19. The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as compatible for Windows Vista and Windows 7 Operating System (OS). How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your BenQ monitor 17
... operation on those systems. Installing monitor driver software involves selecting an appropriate information file (.inf) on page 19. The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as compatible for Windows Vista and Windows 7 Operating System (OS). How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your BenQ monitor 17
GW Series User Manual
Page 18
... Next. Click the Driver tab and the Update Driver button. 6. it may be prompted to restart your BenQ monitor The drive letter for driver software. 8. Click Close. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from your computer after the driver update is the drive letter designator for the CD-ROM drive). Open Display Properties. Select...
... Next. Click the Driver tab and the Update Driver button. 6. it may be prompted to restart your BenQ monitor The drive letter for driver software. 8. Click Close. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from your computer after the driver update is the drive letter designator for the CD-ROM drive). Open Display Properties. Select...
GW Series User Manual
Page 19
Insert the BenQ LCD Monitor CD-ROM into a CD drive on Windows Vista systems 1. Click Browse and navigate to install on the computer. 7. Open Display Settings. In the Update Driver Software window, select the option Browse my computer for driver software. 8. Select the correct folder name of your monitor from the Personalize appearance and sounds window. This will copy and install the appropriate monitor driver files to restart your computer. 10...
Insert the BenQ LCD Monitor CD-ROM into a CD drive on Windows Vista systems 1. Click Browse and navigate to install on the computer. 7. Open Display Settings. In the Update Driver Software window, select the option Browse my computer for driver software. 8. Select the correct folder name of your monitor from the Personalize appearance and sounds window. This will copy and install the appropriate monitor driver files to restart your computer. 10...
GW Series User Manual
Page 20
... always adjust the screen geometric settings manually using a digital (DVI or HDMI) cable to your monitor, the AUTO key and the Auto Adjustment function will be disabled, because the monitor will automatically display the best image. If you wish, you can use the AUTO key function. You could also use the AUTO key function. If you notice a vertical noise (like a curtain effect-shimmering of the monitor when you use to check for screen color, grayscale and line gradient display. 1. Picture optimization...
... always adjust the screen geometric settings manually using a digital (DVI or HDMI) cable to your monitor, the AUTO key and the Auto Adjustment function will be disabled, because the monitor will automatically display the best image. If you wish, you can use the AUTO key function. You could also use the AUTO key function. If you notice a vertical noise (like a curtain effect-shimmering of the monitor when you use to check for screen color, grayscale and line gradient display. 1. Picture optimization...
GW Series User Manual
Page 21
... key for Display Mode. /Volume key (for models with DVI inputs, this key is the hot key for Mode. 5. The key is also the hot key for Input. 6. OSD = On Screen Display. Hot key displays will disappear after a few seconds of that setting, and will display a graduated scale for models without speakers 1 2 3 4 5 6 For models with speakers 1 2 3 4 5 6 1. AUTO: Adjusts vertical position, phase, horizontal position and pixel clock automatically. 2. How to adjust your monitor The control panel For models without speakers): For Up...
... key for Display Mode. /Volume key (for models with DVI inputs, this key is the hot key for Mode. 5. The key is also the hot key for Input. 6. OSD = On Screen Display. Hot key displays will disappear after a few seconds of that setting, and will display a graduated scale for models without speakers 1 2 3 4 5 6 For models with speakers 1 2 3 4 5 6 1. AUTO: Adjusts vertical position, phase, horizontal position and pixel clock automatically. 2. How to adjust your monitor The control panel For models without speakers): For Up...
GW Series User Manual
Page 23
.... Position V. Picture 3. Menu options that are available. Audio (for more information on each menu, please refer to the following main OSD menu. 1 2 3 4 5 Depending on page 32 How to enter the Menu item settings. For more details. Available menu options may differ from the product supplied to your monitor. Main menu mode You can use the OSD (On Screen Display) menu to adjust all the settings on the input sources, functions and settings. The OSD menu languages may...
.... Position V. Picture 3. Menu options that are available. Audio (for more information on each menu, please refer to the following main OSD menu. 1 2 3 4 5 Depending on page 32 How to enter the Menu item settings. For more details. Available menu options may differ from the product supplied to your monitor. Main menu mode You can use the OSD (On Screen Display) menu to adjust all the settings on the input sources, functions and settings. The OSD menu languages may...
GW Series User Manual
Page 24
... horizontal position of the screen image. Not applicable to a digital input signal. 0 to 100 0 to 100 0 to 100 See also: Picture optimization on the input sources, functions and settings. Item Function Operation Auto Adjustment Optimizes and adjusts the screen settings automatically for this option and make adjustments or selections. 5. Press the or keys to adjust your monitor, the AUTO key and the Auto Adjustment function will become grayed out. Adjusts the pixel clock frequency timing to display the main menu. 2. Position V. Adjusts...
... horizontal position of the screen image. Not applicable to a digital input signal. 0 to 100 0 to 100 0 to 100 See also: Picture optimization on the input sources, functions and settings. Item Function Operation Auto Adjustment Optimizes and adjusts the screen settings automatically for this option and make adjustments or selections. 5. Press the or keys to adjust your monitor, the AUTO key and the Auto Adjustment function will become grayed out. Adjusts the pixel clock frequency timing to display the main menu. 2. Position V. Adjusts...
GW Series User Manual
Page 27
... LCD HDMI inputs) panel. If you reduce the Blue level the image will become a magenta tint.) Press the or adjust the value. AMA (for Improves the gray level models with natural coloring. Color Temperature Normal: Allows video and still photographs to be altered to change the settings. • NO Press MENU to 100 we perceive colors. This is the factory default color. User Mode: The blend of the image. (e.g. Red Green Blue Tailors the image color...
... LCD HDMI inputs) panel. If you reduce the Blue level the image will become a magenta tint.) Press the or adjust the value. AMA (for Improves the gray level models with natural coloring. Color Temperature Normal: Allows video and still photographs to be altered to change the settings. • NO Press MENU to 100 we perceive colors. This is the factory default color. User Mode: The blend of the image. (e.g. Red Green Blue Tailors the image color...
GW Series User Manual
Page 30
...) based on the monitor screen do not display properly. • DVI (for models with DVI inputs): Color Format is automatically set to RGB. • HDMI (for models with HDMI inputs): Color Format is not selectable. Select an option that matches the RGB range setting on the input video source. Press the ENTER key to select this option. In other words, Color Format is automatically set the Color Format if colors shown on the following detected video signal: •...
...) based on the monitor screen do not display properly. • DVI (for models with DVI inputs): Color Format is automatically set to RGB. • HDMI (for models with HDMI inputs): Color Format is not selectable. Select an option that matches the RGB range setting on the input video source. Press the ENTER key to select this option. In other words, Color Format is automatically set the Color Format if colors shown on the following detected video signal: •...
GW Series User Manual
Page 34
... in power saving mode. Press the ENTER key to select this option. Information Reset All Displays the current monitor property settings. • Input • Current Resolution • Optimum Resolution (best with HDMI inputs) When this function is preset to be locked, press and hold the MENU key for models with the monitor) • Model Name Resets all OSD controls will be in the input auto select loop. Otherwise, HDMI can only be set through the software...
... in power saving mode. Press the ENTER key to select this option. Information Reset All Displays the current monitor property settings. • Input • Current Resolution • Optimum Resolution (best with HDMI inputs) When this function is preset to be locked, press and hold the MENU key for models with the monitor) • Model Name Resets all OSD controls will be in the input auto select loop. Otherwise, HDMI can only be set through the software...
GW Series User Manual
Page 36
... correct resolution, refresh rate and make adjustments based on these losses by working through the instructions in the "Adjusting the refresh rate" section on the link "Adjusting the Screen Resolution". If the LED is illuminated in green and there is a message "Out of Range" on the display illuminated in the "Caution" message box to reset the color settings to one of the supported mode. Pixel errors can be seen: One of image retention. 36 Troubleshooting Select MENU > PICTURE > Color > Reset Color, and...
... correct resolution, refresh rate and make adjustments based on these losses by working through the instructions in the "Adjusting the refresh rate" section on the link "Adjusting the Screen Resolution". If the LED is illuminated in green and there is a message "Out of Range" on the display illuminated in the "Caution" message box to reset the color settings to one of the supported mode. Pixel errors can be seen: One of image retention. 36 Troubleshooting Select MENU > PICTURE > Color > Reset Color, and...
GW Series User Manual
Page 37
... support. Troubleshooting 37 Need more help , check the signal cable connectors. The image is still distorted. The image is OK. • Increase the volume (volume may be muted or too low) on the display illuminated in speakers (for 15 seconds to enter the "OSD Lock" option and make adjustments based on these instructions. Is the prompt on the external speakers. If that does not help ? You are USB-powered, check whether the USB connection is distorted, flashes or flickers...
... support. Troubleshooting 37 Need more help , check the signal cable connectors. The image is still distorted. The image is OK. • Increase the volume (volume may be muted or too low) on the display illuminated in speakers (for 15 seconds to enter the "OSD Lock" option and make adjustments based on these instructions. Is the prompt on the external speakers. If that does not help ? You are USB-powered, check whether the USB connection is distorted, flashes or flickers...