Troubleshooting Guide
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All Rights Reserved. 15G063644020 E2437 Motherboard Troubleshooting Guide A Q & First Edition September 2006 Copyright © 2006 ASUSTeK COMPUTER INC.
All Rights Reserved. 15G063644020 E2437 Motherboard Troubleshooting Guide A Q & First Edition September 2006 Copyright © 2006 ASUSTeK COMPUTER INC.
Troubleshooting Guide
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...procedures such as connecting cables or installing computer peripherals like graphic cards, memory modules, CPU, or hearsink fan assembly. Motherboard troubleshooting This guide provides some solutions to the problems you or refuse to repair the damaged components. • Contact ...to basic problems Many booting failures are not bent. Picture 1. Goldfingers of the components are bent, damaged, or missing. Motherboard troubleshooting Try performing the suggested solutions before calling for technical support. This section provides basic tips on the goldfingers or pins. ...
...procedures such as connecting cables or installing computer peripherals like graphic cards, memory modules, CPU, or hearsink fan assembly. Motherboard troubleshooting This guide provides some solutions to the problems you or refuse to repair the damaged components. • Contact ...to basic problems Many booting failures are not bent. Picture 1. Goldfingers of the components are bent, damaged, or missing. Motherboard troubleshooting Try performing the suggested solutions before calling for technical support. This section provides basic tips on the goldfingers or pins. ...
Troubleshooting Guide
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See picture 6. • Make sure there is no foreign material on the heatsink and fan assembly. Heatsink and fan assembly (AMD®) Motherboard troubleshooting See pictures 7. CPU surface Picture 4. Picture 5. Connector pins Picture 7. Check CPU and heatsink and fan assembly installation • Carefully clean the surface of the ...
See picture 6. • Make sure there is no foreign material on the heatsink and fan assembly. Heatsink and fan assembly (AMD®) Motherboard troubleshooting See pictures 7. CPU surface Picture 4. Picture 5. Connector pins Picture 7. Check CPU and heatsink and fan assembly installation • Carefully clean the surface of the ...
Troubleshooting Guide
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... displayed during system POST, and take the corresponding actions according to ensure all possible troubleshooting solutions and the problems still exist, contact your retailer or ASUS technical support. Motherboard troubleshooting
... displayed during system POST, and take the corresponding actions according to ensure all possible troubleshooting solutions and the problems still exist, contact your retailer or ASUS technical support. Motherboard troubleshooting
Troubleshooting Guide
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...Use a new or another power cord. Check if there is power: a. Connect the power cord to check if the power outlet is working. Motherboard troubleshooting Picture 11. If the power LED doesn't light up to indicate that the board is powered on ). Remove devices between the power ...set to lower voltage rate. Make sure the power supply is turned on ( means power off, while means power on . Solution one ASUS ATX or later motherboards come with a power LED that lights up , your power supply. 3. Plug the system and monitor power cords to other power outlets ...
...Use a new or another power cord. Check if there is power: a. Connect the power cord to check if the power outlet is working. Motherboard troubleshooting Picture 11. If the power LED doesn't light up to indicate that the board is powered on ). Remove devices between the power ...set to lower voltage rate. Make sure the power supply is turned on ( means power off, while means power on . Solution one ASUS ATX or later motherboards come with a power LED that lights up , your power supply. 3. Plug the system and monitor power cords to other power outlets ...
Troubleshooting Guide
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... or devices removed. See Exit menu section in Solution one by the main components. Contact your system. Remove the motherboard from the system, except the motherboard, graphics card, memory, power supply, processor, fan, keyboard, and mouse, then restart your retailer for help .... 1. Check if the problem is caused by one with one until problem occurs. 3. c. Replace following this order: memory, processor, motherboard, hard disk/optical drive, graphics card, keyboard, mouse. Solution three Failure to the power outlet. 2. Some software and driver problems can...
... or devices removed. See Exit menu section in Solution one by the main components. Contact your system. Remove the motherboard from the system, except the motherboard, graphics card, memory, power supply, processor, fan, keyboard, and mouse, then restart your retailer for help .... 1. Check if the problem is caused by one with one until problem occurs. 3. c. Replace following this order: memory, processor, motherboard, hard disk/optical drive, graphics card, keyboard, mouse. Solution three Failure to the power outlet. 2. Some software and driver problems can...
Troubleshooting Guide
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... Qualified Vendors List (QVL). • If your memory modules are not listed in the ASUS Crash Free BIOS utility section. 3. Visit ASUS website (support.asus.com.tw) to the motherboard user guide and follow instructions in the QVL, contact your retailer to change it with the...modules proved to be functional after doing the tests in the ASUS EZ Flash utility section. • If your processor is not supported by a component malfunction. Picture 12. Motherboard troubleshooting See picture 12 to the motherboard user guide and follow instructions in Solution two, but the ...
... Qualified Vendors List (QVL). • If your memory modules are not listed in the ASUS Crash Free BIOS utility section. 3. Visit ASUS website (support.asus.com.tw) to the motherboard user guide and follow instructions in the QVL, contact your retailer to change it with the...modules proved to be functional after doing the tests in the ASUS EZ Flash utility section. • If your processor is not supported by a component malfunction. Picture 12. Motherboard troubleshooting See picture 12 to the motherboard user guide and follow instructions in Solution two, but the ...
Troubleshooting Guide
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asus.com.cn/default.aspx) or the Microsoft website (support.microsoft.com/search) or other support websites of your OS on SATA hard disks or hard disks with RAID, don't forget to install the SATA or RAID drivers. 5. Record all the error information, and visit the ASUS website (support. If you install your components' manufacturer for help. Motherboard troubleshooting 4.
asus.com.cn/default.aspx) or the Microsoft website (support.microsoft.com/search) or other support websites of your OS on SATA hard disks or hard disks with RAID, don't forget to install the SATA or RAID drivers. 5. Record all the error information, and visit the ASUS website (support. If you install your components' manufacturer for help. Motherboard troubleshooting 4.
User Guide
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Contents Safety information...vi About this guide...vii MAXIMUS VII HERO specifications summary ix Package contents...xiii Installation tools and components xiv Chapter 1: Product Introduction 1.1 Special features 1-1 1.1.1 Product highlights 1-1 1.1.2 ROG Gaming Features 1-3 1.1.3 ROG Exclusive Features 1-4 1.1.4 ASUS Special Features 1-4 1.1.5 ROG rich bundled software 1-5 1.2 Motherboard overview 1-6 1.2.1 Before you proceed 1-6 1.2.2 Motherboard layout 1-7 1.2.3 Central Processing Unit (CPU 1-9 1.2.4 System memory 1-10 1.2.5 Expansion slots...
Contents Safety information...vi About this guide...vii MAXIMUS VII HERO specifications summary ix Package contents...xiii Installation tools and components xiv Chapter 1: Product Introduction 1.1 Special features 1-1 1.1.1 Product highlights 1-1 1.1.2 ROG Gaming Features 1-3 1.1.3 ROG Exclusive Features 1-4 1.1.4 ASUS Special Features 1-4 1.1.5 ROG rich bundled software 1-5 1.2 Motherboard overview 1-6 1.2.1 Before you proceed 1-6 1.2.2 Motherboard layout 1-7 1.2.3 Central Processing Unit (CPU 1-9 1.2.4 System memory 1-10 1.2.5 Expansion slots...
User Guide
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... the product in your retailer. Contact a qualified service technician or your area. If possible, disconnect all power cables from the motherboard, ensure that came with the product, contact a qualified service technician or your power supply is broken, do not try to fix... or from connectors, slots, sockets and circuitry. • Avoid dust, humidity, and temperature extremes. vi Operation safety • Before installing the motherboard and adding devices on a stable surface. • If you add a device. • Before connecting or removing signal cables from the existing...
... the product in your retailer. Contact a qualified service technician or your area. If possible, disconnect all power cables from the motherboard, ensure that came with the product, contact a qualified service technician or your power supply is broken, do not try to fix... or from connectors, slots, sockets and circuitry. • Avoid dust, humidity, and temperature extremes. vi Operation safety • Before installing the motherboard and adding devices on a stable surface. • If you add a device. • Before connecting or removing signal cables from the existing...
User Guide
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... documentation, such as warranty flyers, that comes with the motherboard package and the software. • Chapter 5: RAID support This chapter describes the RAID configurations. vii About this guide is organized This guide contains the following ...sources for additional information and for product and software updates. 1. How this guide This user guide contains the information you have been added by your dealer. ASUS website The ASUS website (www.asus.com) provides updated information on the motherboard...
... documentation, such as warranty flyers, that comes with the motherboard package and the software. • Chapter 5: RAID support This chapter describes the RAID configurations. vii About this guide is organized This guide contains the following ...sources for additional information and for product and software updates. 1. How this guide This user guide contains the information you have been added by your dealer. ASUS website The ASUS website (www.asus.com) provides updated information on the motherboard...
User Guide
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Package contents Check your motherboard package for the following items. Motherboard Cables Accessories Application DVD Documentation ROG MAXIMUS VII HERO 3 x 2-in-1 SATA 6 Gb/s cables 1 x SLI® bridge 1 x I/O Shield 1 x 12-in-1 ROG cable label 1 x 2-in-1 Q-Connector kit 1 x ROG Door Hanger ROG motherboard support DVD User guide If any of the above items is damaged or missing, contact your retailer. xiii
Package contents Check your motherboard package for the following items. Motherboard Cables Accessories Application DVD Documentation ROG MAXIMUS VII HERO 3 x 2-in-1 SATA 6 Gb/s cables 1 x SLI® bridge 1 x I/O Shield 1 x 12-in-1 ROG cable label 1 x 2-in-1 Q-Connector kit 1 x ROG Door Hanger ROG motherboard support DVD User guide If any of the above items is damaged or missing, contact your retailer. xiii
User Guide
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xiv Installation tools and components 1 bag of screws Philips (cross) screwdriver PC chassis Power supply unit Intel LGA 1150 CPU Intel LGA 1150 compatible CPU Fan DDR3 DIMM SATA hard disk drive SATA optical disc drive (optional) Graphics card (optional) The tools and components in the table above are not included in the motherboard package.
xiv Installation tools and components 1 bag of screws Philips (cross) screwdriver PC chassis Power supply unit Intel LGA 1150 CPU Intel LGA 1150 compatible CPU Fan DDR3 DIMM SATA hard disk drive SATA optical disc drive (optional) Graphics card (optional) The tools and components in the table above are not included in the motherboard package.
User Guide
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...motherboard supports for 4th/ New 4th/ 5th generation Intel® Core™ i7/Intel® Core™ i5/Intel® Core™ i3, Pentium® and Celeron® processors. It provides an optimal graphics performance, unprecedented data speed and seamless transition with its complete backward compatibility to PCIe 1.0/2.0 devices. Chapter 1 ASUS MAXIMUS VII HERO...to 2-WAY GPU SLI® or CrossFireX™ configuration. SLI®/CrossFire™ On-Demand This motherboard features a unique PCIe 3.0 bridge chip to -point links, which increases bandwidth and enhances the system's...
...motherboard supports for 4th/ New 4th/ 5th generation Intel® Core™ i7/Intel® Core™ i5/Intel® Core™ i3, Pentium® and Celeron® processors. It provides an optimal graphics performance, unprecedented data speed and seamless transition with its complete backward compatibility to PCIe 1.0/2.0 devices. Chapter 1 ASUS MAXIMUS VII HERO...to 2-WAY GPU SLI® or CrossFireX™ configuration. SLI®/CrossFire™ On-Demand This motherboard features a unique PCIe 3.0 bridge chip to -point links, which increases bandwidth and enhances the system's...
User Guide
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Complete USB 3.0 integration This motherboard offers you the strategic USB 3.0 accessibility for your Solid State Drive (SSD) that is dedicated only to 10 Gb/s. This helps enhance the performance of ...; Supports PCIe interface only. • Supports 2260 (22 mm x 60 mm) and 2280 (22 mm x 80 mm) SSD cards. Chapter 1 1-2 Chapter 1: Product introduction M.2 Support This motherboard features the M.2 slot, which shares bandwidth with PCIe x2 slot to speed up data transfer up to the operating system.
Complete USB 3.0 integration This motherboard offers you the strategic USB 3.0 accessibility for your Solid State Drive (SSD) that is dedicated only to 10 Gb/s. This helps enhance the performance of ...; Supports PCIe interface only. • Supports 2260 (22 mm x 60 mm) and 2280 (22 mm x 80 mm) SSD cards. Chapter 1 1-2 Chapter 1: Product introduction M.2 Support This motherboard features the M.2 slot, which shares bandwidth with PCIe x2 slot to speed up data transfer up to the operating system.
User Guide
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...as simple as plugging them in. SupremeFX revolutionizes the way you rule and discover a totally whole new dimension of superior audio. Chapter 1 ASUS MAXIMUS VII HERO 1-3 letting you hear games, movies, music, and even other people via chat - It comes with the ROG style. Sonic Studio ...outs when playing first person shooting (FPS) games. It has a customizable user interface with its compatibility with exceptional clarity for the motherboard that shows what opponents and teammates are up your own setting to fire up to its virtual surround-sound function. It has ...
...as simple as plugging them in. SupremeFX revolutionizes the way you rule and discover a totally whole new dimension of superior audio. Chapter 1 ASUS MAXIMUS VII HERO 1-3 letting you hear games, movies, music, and even other people via chat - It comes with the ROG style. Sonic Studio ...outs when playing first person shooting (FPS) games. It has a customizable user interface with its compatibility with exceptional clarity for the motherboard that shows what opponents and teammates are up your own setting to fire up to its virtual surround-sound function. It has ...
User Guide
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...turns it into one software offers diverse and ease to use software package. This all the exclusive ASUS features into actual storage, so you get auto data backup and restore. USB 3.0 Boost ASUS USB 3.0 Boost, which supports USB 3.0 standard UASP (USB Attached SCSI Protocol), significantly increases a...SSD lifespan and keeps your ultimate convenience. It allows you want to overclock to, and the motherboard will do the rest. 1.1.4 ASUS Special Features AI Suite 3 With its user-friendly interface, ASUS AI Suite 3 consolidates all -in it can place favorite app and game cache files in ...
...turns it into one software offers diverse and ease to use software package. This all the exclusive ASUS features into actual storage, so you get auto data backup and restore. USB 3.0 Boost ASUS USB 3.0 Boost, which supports USB 3.0 standard UASP (USB Attached SCSI Protocol), significantly increases a...SSD lifespan and keeps your ultimate convenience. It allows you want to overclock to, and the motherboard will do the rest. 1.1.4 ASUS Special Features AI Suite 3 With its user-friendly interface, ASUS AI Suite 3 consolidates all -in it can place favorite app and game cache files in ...
User Guide
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... of the main devices of your system. MemTweakIt MemTweakIt is a DRAM efficiency tool that allows you to an external decoder. Chapter 1 ASUS MAXIMUS VII HERO 1-5 You can also configure your system's current information with the virtual copies. ROG CPU-Z ROG CPU-Z is a customized ROG version utility... Interactive is capable of performing multichannel encoding of DTS bitstreams on your keyboard. It gives you to post and share your CPU, motherboard, memory, and the whole component. Use the ROG look of a digital audio connection (such as 7.1 channels of your DRAM configuration...
... of the main devices of your system. MemTweakIt MemTweakIt is a DRAM efficiency tool that allows you to an external decoder. Chapter 1 ASUS MAXIMUS VII HERO 1-5 You can also configure your system's current information with the virtual copies. ROG CPU-Z ROG CPU-Z is a customized ROG version utility... Interactive is capable of performing multichannel encoding of DTS bitstreams on your keyboard. It gives you to post and share your CPU, motherboard, memory, and the whole component. Use the ROG look of a digital audio connection (such as 7.1 channels of your DRAM configuration...
User Guide
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... to avoid touching the ICs on them due to static electricity. • Hold components by the edges to the motherboard, peripherals, or components. Chapter 1 1-6 Chapter 1: Product introduction 1.2 Motherboard overview 1.2.1 Before you proceed Take note of the following precautions before you install or remove any component, ensure that ...you uninstall any component, place it on a grounded antistatic pad or in the bag that came with the component. • Before you install motherboard components or change any motherboard settings. • Unplug the power cord from the power supply.
... to avoid touching the ICs on them due to static electricity. • Hold components by the edges to the motherboard, peripherals, or components. Chapter 1 1-6 Chapter 1: Product introduction 1.2 Motherboard overview 1.2.1 Before you proceed Take note of the following precautions before you install or remove any component, ensure that ...you uninstall any component, place it on a grounded antistatic pad or in the bag that came with the component. • Before you install motherboard components or change any motherboard settings. • Unplug the power cord from the power supply.