Troubleshooting Guide
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... there is no foreign material on the IDE, CPU and onboard connectors are caused by negligence in following simple procedures such as connecting cables or installing computer peripherals like graphic cards, memory modules, CPU, or hearsink fan assembly. Picture 1. Motherboard troubleshooting This guide provides some solutions to the problems you or...
... there is no foreign material on the IDE, CPU and onboard connectors are caused by negligence in following simple procedures such as connecting cables or installing computer peripherals like graphic cards, memory modules, CPU, or hearsink fan assembly. Picture 1. Motherboard troubleshooting This guide provides some solutions to the problems you or...
Troubleshooting Guide
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Check CPU and heatsink and fan assembly installation • Carefully clean the surface of the CPU and apply a thin layer of thermal interface material. See pictures 7. Picture 6. CPU surface Picture 4. CPU pins • ...
Check CPU and heatsink and fan assembly installation • Carefully clean the surface of the CPU and apply a thin layer of thermal interface material. See pictures 7. Picture 6. CPU surface Picture 4. CPU pins • ...
Troubleshooting Guide
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...problems on cards. 3. Refer to the table below to ensure all possible troubleshooting solutions and the problems still exist, contact your retailer or ASUS technical support. Motherboard troubleshooting Check the error messages displayed during system POST, and take the corresponding actions according to detect problems and find... display stopped no screen on no display working display on no error message three 6 After performing all the devices are properly installed. Check the table below to the detected errors. 2. More troubleshooting solutions Detecting problems 1.
...problems on cards. 3. Refer to the table below to ensure all possible troubleshooting solutions and the problems still exist, contact your retailer or ASUS technical support. Motherboard troubleshooting Check the error messages displayed during system POST, and take the corresponding actions according to detect problems and find... display stopped no screen on no display working display on no error message three 6 After performing all the devices are properly installed. Check the table below to the detected errors. 2. More troubleshooting solutions Detecting problems 1.
Troubleshooting Guide
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...if the system cannot boot after step a, there might be defective. b. c. Replace the main components one by a device malfunction or improper installation of the devices, contact your device retailer or manufacturer for help . • If the power supply works but the problem still exists, the...outlet. 2. Contact your retailer for repair. See Exit menu section in Solution one with one of devices. Install the cards and devices one by incomplete driver installation or incompatible software. Make sure the monitor and system are properly connected to enter the OS can be ...
...if the system cannot boot after step a, there might be defective. b. c. Replace the main components one by a device malfunction or improper installation of the devices, contact your device retailer or manufacturer for help . • If the power supply works but the problem still exists, the...outlet. 2. Contact your retailer for repair. See Exit menu section in Solution one with one of devices. Install the cards and devices one by incomplete driver installation or incompatible software. Make sure the monitor and system are properly connected to enter the OS can be ...
Troubleshooting Guide
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... can exchange it may be caused by the motherboard. If your processor is supported by this motherboard, but needs an updated BIOS, you want to install more than one . • If your memory modules are not listed in the QVL, contact your retailer to change it with a supported one.... check if your processor is not supported by this motherboard. Contact your BIOS. Picture 12. Memory Refer to your motherboard user guide or visit the ASUS website for help . 2. BIOS version b. If your system can enter the BIOS Boot Block only, you need to be caused by a component ...
... can exchange it may be caused by the motherboard. If your processor is supported by this motherboard, but needs an updated BIOS, you want to install more than one . • If your memory modules are not listed in the QVL, contact your retailer to change it with a supported one.... check if your processor is not supported by this motherboard. Contact your BIOS. Picture 12. Memory Refer to your motherboard user guide or visit the ASUS website for help . 2. BIOS version b. If your system can enter the BIOS Boot Block only, you need to be caused by a component ...
Troubleshooting Guide
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If you install your components' manufacturer for help. Motherboard troubleshooting asus.com.cn/default.aspx) or the Microsoft website (support.microsoft.com/search) or other support websites of your OS on SATA hard disks or hard disks with RAID, don't forget to install the SATA or RAID drivers. 5. 4. Record all the error information, and visit the ASUS website (support.
If you install your components' manufacturer for help. Motherboard troubleshooting asus.com.cn/default.aspx) or the Microsoft website (support.microsoft.com/search) or other support websites of your OS on SATA hard disks or hard disks with RAID, don't forget to install the SATA or RAID drivers. 5. 4. Record all the error information, and visit the ASUS website (support.
User Guide
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Contents Safety information...vi About this guide...vii MAXIMUS VII HERO specifications summary ix Package contents...xiii Installation tools and components xiv Chapter 1: Product Introduction 1.1 Special features 1-1 1.1.1 Product highlights 1-1 1.1.2 ROG Gaming Features 1-3 1.1.3 ROG Exclusive Features 1-4 1.1.4 ASUS Special Features 1-4 1.1.5 ROG rich bundled software 1-5 1.2 Motherboard overview 1-6 1.2.1 Before you proceed 1-6 1.2.2 Motherboard layout 1-7 1.2.3 Central Processing Unit (CPU 1-9 1.2.4 System memory 1-10 1.2.5 Expansion...
Contents Safety information...vi About this guide...vii MAXIMUS VII HERO specifications summary ix Package contents...xiii Installation tools and components xiv Chapter 1: Product Introduction 1.1 Special features 1-1 1.1.1 Product highlights 1-1 1.1.2 ROG Gaming Features 1-3 1.1.3 ROG Exclusive Features 1-4 1.1.4 ASUS Special Features 1-4 1.1.5 ROG rich bundled software 1-5 1.2 Motherboard overview 1-6 1.2.1 Before you proceed 1-6 1.2.2 Motherboard layout 1-7 1.2.3 Central Processing Unit (CPU 1-9 1.2.4 System memory 1-10 1.2.5 Expansion...
User Guide
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... Audio features 4-22 4.7 Sonic Radar II 4-28 4.8 GameFirst III 4-30 4.9 KeyBot...4-33 4.10 ASUS Media Streamer 4-35 4.11 ASUS Disk Unlocker 4-37 4.12 RAMDisk...4-38 4.13 MemTweakIt 4-41 4.14 ROG CPU-Z 4-43 Chapter 5: RAID support 5.1 RAID configurations 5-1 5.1.1 RAID definitions 5-1 5.1.2 Installing Serial ATA hard disks 5-2 5.1.3 Setting the RAID item in BIOS 5-2 5.1.4 Intel® Rapid...
... Audio features 4-22 4.7 Sonic Radar II 4-28 4.8 GameFirst III 4-30 4.9 KeyBot...4-33 4.10 ASUS Media Streamer 4-35 4.11 ASUS Disk Unlocker 4-37 4.12 RAMDisk...4-38 4.13 MemTweakIt 4-41 4.14 ROG CPU-Z 4-43 Chapter 5: RAID support 5.1 RAID configurations 5-1 5.1.1 RAID definitions 5-1 5.1.2 Installing Serial ATA hard disks 5-2 5.1.3 Setting the RAID item in BIOS 5-2 5.1.4 Intel® Rapid...
User Guide
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..., ensure that the power cables for the devices are unplugged before the signal cables are using an adapter or extension cord. Operation safety • Before installing the motherboard and adding devices on a stable surface. • If you are connected. vi
..., ensure that the power cables for the devices are unplugged before the signal cables are using an adapter or extension cord. Operation safety • Before installing the motherboard and adding devices on a stable surface. • If you are connected. vi
User Guide
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vii Detailed descriptions of the BIOS parameters are not part of the motherboard and the new technology it supports. Where to find more information Refer to change system settings through the BIOS Setup menus. ASUS website The ASUS website (www.asus.com) provides updated information on the motherboard. • Chapter 2: Basic Installation This chapter lists the...
vii Detailed descriptions of the BIOS parameters are not part of the motherboard and the new technology it supports. Where to find more information Refer to change system settings through the BIOS Setup menus. ASUS website The ASUS website (www.asus.com) provides updated information on the motherboard. • Chapter 2: Basic Installation This chapter lists the...
User Guide
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...keyboard/mouse combo port 2 x USB 2.0 ports 1 x USB BIOS Flashback button 1 x Optical S/PDIF out 1 x HDMI port (continued on the CPU installed. ** Supports PCIe interface only. *** These SATA ports are not supported. 1 x Intel® I218-V Gigabit LAN Anti-surge LANGuard ROG GameFirst III ROG... Feature: - ELNA® Premium Audio Capacitors - MAXIMUS VII HERO specifications summary Storage LAN Audio USB Back I/O Ports Intel® Z97 Express Chipset: 6 x SATA 6 Gb/s ports* - Optical S/PDIF out port at mid-board)** * Supports ASUS USB 3.0 Boost, UASP standard on the Intel®...
...keyboard/mouse combo port 2 x USB 2.0 ports 1 x USB BIOS Flashback button 1 x Optical S/PDIF out 1 x HDMI port (continued on the CPU installed. ** Supports PCIe interface only. *** These SATA ports are not supported. 1 x Intel® I218-V Gigabit LAN Anti-surge LANGuard ROG GameFirst III ROG... Feature: - ELNA® Premium Audio Capacitors - MAXIMUS VII HERO specifications summary Storage LAN Audio USB Back I/O Ports Intel® Z97 Express Chipset: 6 x SATA 6 Gb/s ports* - Optical S/PDIF out port at mid-board)** * Supports ASUS USB 3.0 Boost, UASP standard on the Intel®...
User Guide
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Installation tools and components 1 bag of screws Philips (cross) screwdriver PC chassis Power supply unit Intel LGA 1150 CPU Intel LGA 1150 compatible CPU Fan DDR3 DIMM SATA hard disk drive SATA optical disc drive (optional) Graphics card (optional) The tools and components in the table above are not included in the motherboard package. xiv
Installation tools and components 1 bag of screws Philips (cross) screwdriver PC chassis Power supply unit Intel LGA 1150 CPU Intel LGA 1150 compatible CPU Fan DDR3 DIMM SATA hard disk drive SATA optical disc drive (optional) Graphics card (optional) The tools and components in the table above are not included in the motherboard package. xiv
User Guide
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Install a USB storage device containing the BIOS file, press the BIOS ...to use functions, with 20% wider temperature tolerance. Chapter 1 1-4 Chapter 1: Product introduction This all the exclusive ASUS features into actual storage, so you can also release the unused memory of system memory and turns it to 90.... RAMDisk RAMDisk reserves part of RAMDisk back to supervise fan speed control, voltage and sensor readings. USB 3.0 Boost ASUS USB 3.0 Boost, which supports USB 3.0 standard UASP (USB Attached SCSI Protocol), significantly increases a USB device's transfer...
Install a USB storage device containing the BIOS file, press the BIOS ...to use functions, with 20% wider temperature tolerance. Chapter 1 1-4 Chapter 1: Product introduction This all the exclusive ASUS features into actual storage, so you can also release the unused memory of system memory and turns it to 90.... RAMDisk RAMDisk reserves part of RAMDisk back to supervise fan speed control, voltage and sensor readings. USB 3.0 Boost ASUS USB 3.0 Boost, which supports USB 3.0 standard UASP (USB Attached SCSI Protocol), significantly increases a USB device's transfer...
User Guide
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... you uninstall any component, place it on a grounded antistatic pad or in the bag that came with the component. • Before you install or remove any component, ensure that the ATX power supply is switched off or the power cord is detached from the power supply. 1.2 ...Motherboard overview 1.2.1 Before you proceed Take note of the following precautions before you install motherboard components or change any motherboard settings. • Unplug the power cord from the wall socket before touching any component. • Before ...
... you uninstall any component, place it on a grounded antistatic pad or in the bag that came with the component. • Before you install or remove any component, ensure that the ATX power supply is switched off or the power cord is detached from the power supply. 1.2 ...Motherboard overview 1.2.1 Before you proceed Take note of the following precautions before you install motherboard components or change any motherboard settings. • Unplug the power cord from the wall socket before touching any component. • Before ...
User Guide
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... shoulder the cost of repair only if the damage is shipment/ transit-related. • Keep the cap after installing the motherboard. ASUS MAXIMUS VII HERO 1-9 Chapter 1 ASUS will process Return Merchandise Authorization (RMA) requests only if the motherboard comes with a surface mount LGA1150 socket designed for LGA1150 socket only. 1.2.3 Central Processing Unit (...
... shoulder the cost of repair only if the damage is shipment/ transit-related. • Keep the cap after installing the motherboard. ASUS MAXIMUS VII HERO 1-9 Chapter 1 ASUS will process Return Merchandise Authorization (RMA) requests only if the motherboard comes with a surface mount LGA1150 socket designed for LGA1150 socket only. 1.2.3 Central Processing Unit (...
User Guide
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A DDR3 module is notched differently from a DDR or DDR2 module. Recommended memory configurations Chapter 1 1-10 Chapter 1: Product introduction DO NOT install a DDR or DDR2 memory module to the DDR3 slot. 1.2.4 System memory The motherboard comes with four Double Data Rate 3 (DDR3) Dual Inline Memory Modules (DIMM) slots.
A DDR3 module is notched differently from a DDR or DDR2 module. Recommended memory configurations Chapter 1 1-10 Chapter 1: Product introduction DO NOT install a DDR or DDR2 memory module to the DDR3 slot. 1.2.4 System memory The motherboard comes with four Double Data Rate 3 (DDR3) Dual Inline Memory Modules (DIMM) slots.
User Guide
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... Check with the same CAS latency. b) Install a 64-bit Windows OS when you install 4GB or more on the motherboard. Under the default state, some memory modules for the OS can be about 3GB or less. Chapter 1 ASUS MAXIMUS VII HERO 1-11 Any excess memory from a memory ...module. The stability and compatibility of these memory modules depend on the motherboard, the actual usable memory for overclocking may install varying memory sizes in Megabit, 8 Megabit/Mb = 1 ...
... Check with the same CAS latency. b) Install a 64-bit Windows OS when you install 4GB or more on the motherboard. Under the default state, some memory modules for the OS can be about 3GB or less. Chapter 1 ASUS MAXIMUS VII HERO 1-11 Any excess memory from a memory ...module. The stability and compatibility of these memory modules depend on the motherboard, the actual usable memory for overclocking may install varying memory sizes in Megabit, 8 Megabit/Mb = 1 ...
User Guide
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Chapter 1 ASUS MAXIMUS VII HERO 1-23 We suggest that you install the module into A2 slot. (2) Supports two (2) modules inserted into either the red slots or the black slots as one (1) module inserted into both the ...; Hyper DIMM support is subject to the physical characteristics of Dual-channel memory configuration. Size SS/ DS Chip Brand Chip NO. We suggest that you install the modules into slots A2 and B2 for the latest QVL. DDR3 1333 MHz capability Vendors Part No. Patriot Patriot RiDATA RiDATA SAMSUNG Silicon Power...
Chapter 1 ASUS MAXIMUS VII HERO 1-23 We suggest that you install the module into A2 slot. (2) Supports two (2) modules inserted into either the red slots or the black slots as one (1) module inserted into both the ...; Hyper DIMM support is subject to the physical characteristics of Dual-channel memory configuration. Size SS/ DS Chip Brand Chip NO. We suggest that you install the modules into slots A2 and B2 for the latest QVL. DDR3 1333 MHz capability Vendors Part No. Patriot Patriot RiDATA RiDATA SAMSUNG Silicon Power...
User Guide
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... PCIEX1_2 x1 - PCIE_X8_2 ----- By default, PCIeX4_3 slot runs at X4 mode for high performance support. This default scenario happens when there is no card installed on PCIeX4_3 slot , this slot runs at X1 mode with all slots enabled and the M.2 connector is enabled. When you... install a card on the PCIeX4_3 slot. 2. M.2 M.2 M.2 PCIEX1_1 M.2 M.2 x1 - x1 - - x2 - PCIeX1_1~3, and M.2 connector are disabled. • In PCIe X4 Mode, the PCIeX4_3 ...
... PCIEX1_2 x1 - PCIE_X8_2 ----- By default, PCIeX4_3 slot runs at X4 mode for high performance support. This default scenario happens when there is no card installed on PCIeX4_3 slot , this slot runs at X1 mode with all slots enabled and the M.2 connector is enabled. When you... install a card on the PCIeX4_3 slot. 2. M.2 M.2 M.2 PCIEX1_1 M.2 M.2 x1 - x1 - - x2 - PCIeX1_1~3, and M.2 connector are disabled. • In PCIe X4 Mode, the PCIeX4_3 ...
User Guide
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... down the system and unplug the power cable before removing or installing any motherboard component. 2. Power-on button (START) The motherboard comes with a power-on a bare or opencase system. RESET button (RESET) Press the reset button to enhance system performance. 1. Chapter 1 ASUS MAXIMUS VII HERO 1-27 1.2.6 Onboard buttons Onboard buttons allow you to fine-tune...
... down the system and unplug the power cable before removing or installing any motherboard component. 2. Power-on button (START) The motherboard comes with a power-on a bare or opencase system. RESET button (RESET) Press the reset button to enhance system performance. 1. Chapter 1 ASUS MAXIMUS VII HERO 1-27 1.2.6 Onboard buttons Onboard buttons allow you to fine-tune...
