Acer Aspire Z3170 and Z3171 Desktop Service Guide
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... Hardware Specifications Features 1-3 Quick Specification 1-3 Chassis Specification 1-7 Motherboard Specification 1-10 System Tour 1-15 M/B Placement 1-20 Jumper Setting 1-22 Block Diagram 1-23 CHAPTER 2 System Utilities CMOS Setup Utility 2-3 Entering CMOS setup 2-4 Navigating Through the Setup Utility 2-4 BIOS Setup Utility 2-5 AMI UEFI BIOS Flash SOP for DOS 2-15 AMI UEFI BIOS Flash SOP for Windows 2-19 AMI UEFI BIOS Flash SOP for SHELL 2-23 DMI Tool Utilities 2-26 LAN EEPROM Utilities 2-31 CHAPTER 3 System Disassembly and Assembly Recommended Equipment 3-5 Pre-disassembly...
... Hardware Specifications Features 1-3 Quick Specification 1-3 Chassis Specification 1-7 Motherboard Specification 1-10 System Tour 1-15 M/B Placement 1-20 Jumper Setting 1-22 Block Diagram 1-23 CHAPTER 2 System Utilities CMOS Setup Utility 2-3 Entering CMOS setup 2-4 Navigating Through the Setup Utility 2-4 BIOS Setup Utility 2-5 AMI UEFI BIOS Flash SOP for DOS 2-15 AMI UEFI BIOS Flash SOP for Windows 2-19 AMI UEFI BIOS Flash SOP for SHELL 2-23 DMI Tool Utilities 2-26 LAN EEPROM Utilities 2-31 CHAPTER 3 System Disassembly and Assembly Recommended Equipment 3-5 Pre-disassembly...
Acer Aspire Z3170 and Z3171 Desktop Service Guide
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CHAPTER 4 Troubleshooting Introduction 4-3 Hardware Diagnostic Procedure 4-3 System Check Procedures 4-3 Power System Check 4-3 System External Inspection 4-3 System Internal Inspection 4-4 Beep Codes 4-5 Checkpoints 4-6 BIOS Recovery 4-10 Calibration SOP of control board 4-11 Debug Card information 4-19 Converter board setup 4-20 CHAPTER 5 Jumper and Connector Locations Jumper Setting 5-4 Setting Jumper 5-4 CHAPTER 6 FRU List AZ3170/AZ3171 Exploded Diagrams 6-4 FRU List 6-6 1-iii
CHAPTER 4 Troubleshooting Introduction 4-3 Hardware Diagnostic Procedure 4-3 System Check Procedures 4-3 Power System Check 4-3 System External Inspection 4-3 System Internal Inspection 4-4 Beep Codes 4-5 Checkpoints 4-6 BIOS Recovery 4-10 Calibration SOP of control board 4-11 Debug Card information 4-19 Converter board setup 4-20 CHAPTER 5 Jumper and Connector Locations Jumper Setting 5-4 Setting Jumper 5-4 CHAPTER 6 FRU List AZ3170/AZ3171 Exploded Diagrams 6-4 FRU List 6-6 1-iii
Acer Aspire Z3170 and Z3171 Desktop Service Guide
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... Integrated 2.5 W stereo speaker system Storage 0 Serial ATA hard disk up to 2 TB Optical media drive 0 BD combo SuperMulti Communication 0 WLAN: 802.11 b/g/n Wi-Fi CERTIFIED LAN: Gigabit Ethernet WPAN: Bluetooth 2.1 + EDR Webcam: 1.3 MP stand-alone webcam with 1280 x 1024 resolution TV-tuner 0 Acer TV-tuner options: Hybrid TV-tuner supporting worldwide dual DVB-T (Digital Video Broadcasting-Terrestrial) ...
... Integrated 2.5 W stereo speaker system Storage 0 Serial ATA hard disk up to 2 TB Optical media drive 0 BD combo SuperMulti Communication 0 WLAN: 802.11 b/g/n Wi-Fi CERTIFIED LAN: Gigabit Ethernet WPAN: Bluetooth 2.1 + EDR Webcam: 1.3 MP stand-alone webcam with 1280 x 1024 resolution TV-tuner 0 Acer TV-tuner options: Hybrid TV-tuner supporting worldwide dual DVB-T (Digital Video Broadcasting-Terrestrial) ...
Acer Aspire Z3170 and Z3171 Desktop Service Guide
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... Specification 0 Number of 5.25" Drive Bay 0 N/A Number of 3.5" Drive Bay 0 N/A Number of Total Add-in Slot 0 3 slots Control and Indicator 0 1 dual color LED for mounting 190*230mm2 motherboard Power Supply Mounting Feature 0 External power adapter Hardware Specifications and Configurations 1-7 bootable) 1 mini B-CAS Card Reader (push-push; JP SKU only) LCD signal source selection (from MB or HDMI in port) Rear I /O Connector 0 2 USB 3.0 Ports...
... Specification 0 Number of 5.25" Drive Bay 0 N/A Number of 3.5" Drive Bay 0 N/A Number of Total Add-in Slot 0 3 slots Control and Indicator 0 1 dual color LED for mounting 190*230mm2 motherboard Power Supply Mounting Feature 0 External power adapter Hardware Specifications and Configurations 1-7 bootable) 1 mini B-CAS Card Reader (push-push; JP SKU only) LCD signal source selection (from MB or HDMI in port) Rear I /O Connector 0 2 USB 3.0 Ports...
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...;Dual Graphcis technology HDMI outpout is the reference, please propose your Hardware Specifications and Configurations 1-11 Speed support:1333MHz Capacity support: SO-DDR III un-buffered non-ECC DIMM support 1GB to test with Acer monitor with USB/1 Half size) Quantity:2 FDD 0 None IDE 0 None SATA 0 Slot Type: SATA Slot ...
...;Dual Graphcis technology HDMI outpout is the reference, please propose your Hardware Specifications and Configurations 1-11 Speed support:1333MHz Capacity support: SO-DDR III un-buffered non-ECC DIMM support 1GB to test with Acer monitor with USB/1 Half size) Quantity:2 FDD 0 None IDE 0 None SATA 0 Slot Type: SATA Slot ...
Acer Aspire Z3170 and Z3171 Desktop Service Guide
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...;Audio device should meet Microsoft Windows Professional and Windows 7 latest logo requirement LAN 0 Controller: Realtek RTL8111E-VL Gigabit Ethernet controller Port: 1 x RJ45 rear port from Gigabit Ethernet Design Criteria: Should be worked under 10/100/1000Mbs environment Reserved disable function on both hardware and BIOS side, Default is enabled USB 0 Controller: AMD A75 FCH Ports Quantity...
...;Audio device should meet Microsoft Windows Professional and Windows 7 latest logo requirement LAN 0 Controller: Realtek RTL8111E-VL Gigabit Ethernet controller Port: 1 x RJ45 rear port from Gigabit Ethernet Design Criteria: Should be worked under 10/100/1000Mbs environment Reserved disable function on both hardware and BIOS side, Default is enabled USB 0 Controller: AMD A75 FCH Ports Quantity...
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... bridge temperature Fan Speed: Monitor CPU fan speed Voltage Vcore /+12V / +5V / +3.3V / 5VSB Design Criteria: Designed in port 1 HDMI-out port 4 USB 2.0 ports 1 RJ45 LAN port 1 DC power jack Side I/O connectors 1 MS/SD/MMC card reader connector 1 B-Cas card reader connector (BOM option; for Power switch LED) current and voltage...
... bridge temperature Fan Speed: Monitor CPU fan speed Voltage Vcore /+12V / +5V / +3.3V / 5VSB Design Criteria: Designed in port 1 HDMI-out port 4 USB 2.0 ports 1 RJ45 LAN port 1 DC power jack Side I/O connectors 1 MS/SD/MMC card reader connector 1 B-Cas card reader connector (BOM option; for Power switch LED) current and voltage...
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... Degree PCI-E x16 Slot(Support ATX Graphic Cards, single slot) 3 5x2Pin USB2.0 Header (Touch/Camera/BT) 1 14Pin Front Panel (Power SW/Power LED/HDD LED/Wifi LED) 1 4Pin CPU with SAMRT Fan Controller 1 4Pin System with Smart Fan Controller 1 2Pin digital mic-in 1 3Pin Clear CMOS Header (with VGA card and connect video signal to MB (optional) 1 HDMI In Connector (refer to right diagram, support HDMI-in (adapter...
... Degree PCI-E x16 Slot(Support ATX Graphic Cards, single slot) 3 5x2Pin USB2.0 Header (Touch/Camera/BT) 1 14Pin Front Panel (Power SW/Power LED/HDD LED/Wifi LED) 1 4Pin CPU with SAMRT Fan Controller 1 4Pin System with Smart Fan Controller 1 2Pin digital mic-in 1 3Pin Clear CMOS Header (with VGA card and connect video signal to MB (optional) 1 HDMI In Connector (refer to right diagram, support HDMI-in (adapter...
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... 3D scalar connector 8 Key Pad (reserved) 9 CPU fan CPU fan connector 10 SATA PWR 11 Front Panel Front Panel connector 12 Bluetooth 13 Touch Panel Touch Panel connector 14 IR 15 Speaker Speaker connector 16 BIOS_WP 17 Clear CMOS Clear CMOS connector 19 Battery RTC battery 18 SATA0-2 20 SPI 21 LPC LPC header Description DDR Ⅲ DIMM slot Camera module connector converter connector Key Pad connector SATA Power connector Bluetooth connector IR connector BIOS_WP connector SATA connector SPI header Hardware Specifications and Configurations 1-21 Table...
... 3D scalar connector 8 Key Pad (reserved) 9 CPU fan CPU fan connector 10 SATA PWR 11 Front Panel Front Panel connector 12 Bluetooth 13 Touch Panel Touch Panel connector 14 IR 15 Speaker Speaker connector 16 BIOS_WP 17 Clear CMOS Clear CMOS connector 19 Battery RTC battery 18 SATA0-2 20 SPI 21 LPC LPC header Description DDR Ⅲ DIMM slot Camera module connector converter connector Key Pad connector SATA Power connector Bluetooth connector IR connector BIOS_WP connector SATA connector SPI header Hardware Specifications and Configurations 1-21 Table...
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... ports to prevent any conflicts When modifying the power management configuration When changing the password or making other changes to the security setup When a configuration error is turned off. Before you run this guide display default system values. You will be simply referred to run this utility. This memory area is a hard ware configuration program built into the system ROM, called CMOS RAM. The screen shots used in a battery-backed nonvolatile memory...
... ports to prevent any conflicts When modifying the power management configuration When changing the password or making other changes to the security setup When a configuration error is turned off. Before you run this guide display default system values. You will be simply referred to run this utility. This memory area is a hard ware configuration program built into the system ROM, called CMOS RAM. The screen shots used in a battery-backed nonvolatile memory...
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.... System Utilities 2-5 Processor Intel series, Core Frequency and Count of the system. System Serial Number Serial number of this system. Asset Tag Number Asset Tag number of the system. Use Tab to switch between Tim elements. Parameter Description System BIOS Version and Build Date of system memory installed on the system. Use Tab to switch between Date elements. System Date Set the Date. Memory Total size of BIOS installed on...
.... System Utilities 2-5 Processor Intel series, Core Frequency and Count of the system. System Serial Number Serial number of this system. Asset Tag Number Asset Tag number of the system. Use Tab to switch between Tim elements. Parameter Description System BIOS Version and Build Date of system memory installed on the system. Use Tab to switch between Date elements. System Date Set the Date. Memory Total size of BIOS installed on...
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...Enables or disables BIOS to display error beeps or messages during USB device enumeration. Parameter Intel EIST Intel XD Bit System Utilities Description Intel EIST (Enhanced Intel Speed Step Technology) function support. SATA Port (AHCI Port) 2 information. Advanced -> Advanced Chipset Configuration Options N/A N/A N/A Off/On Disabled/Enabled 0 0 Table 2-3. XD can prevent certain classes of malicious buffer overflow attacks when combined with a supporting OS. (Windows XP SP2, SUSE Linux 9.2, RedHat Enterprise 3 Update) Options Disabled/Enabled Disabled/Enabled 2-7 Parameter SATA...
...Enables or disables BIOS to display error beeps or messages during USB device enumeration. Parameter Intel EIST Intel XD Bit System Utilities Description Intel EIST (Enhanced Intel Speed Step Technology) function support. SATA Port (AHCI Port) 2 information. Advanced -> Advanced Chipset Configuration Options N/A N/A N/A Off/On Disabled/Enabled 0 0 Table 2-3. XD can prevent certain classes of malicious buffer overflow attacks when combined with a supporting OS. (Windows XP SP2, SUSE Linux 9.2, RedHat Enterprise 3 Update) Options Disabled/Enabled Disabled/Enabled 2-7 Parameter SATA...
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Change Supervisor Password Valid Keys: (1)a-z (A-Z) non case sensitive. (2)0, 1-9 (3)11 special keys 4)Key pad: 0-9 support and */-+. (5 special keys) (5)Only support scan code. Parameter Supervisor Password: Description Information only. User Password: Information only. Security 0 Table 2-7. Options Not Installed/Installed Not Installed/Installed [Press Enter] System Utilities 2-11
Change Supervisor Password Valid Keys: (1)a-z (A-Z) non case sensitive. (2)0, 1-9 (3)11 special keys 4)Key pad: 0-9 support and */-+. (5 special keys) (5)Only support scan code. Parameter Supervisor Password: Description Information only. User Password: Information only. Security 0 Table 2-7. Options Not Installed/Installed Not Installed/Installed [Press Enter] System Utilities 2-11
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... user password, the hot key F9 (load default settings) is IDE mode. All setup items will be cleared. Hide this item if onboard SATA mode is also not available to change BIOS settings. Parameter Change User Password Boot Sector Virus Protection Description This item is available if supervisor password is AHCI mode. Options [Press Enter] Disabled/Enabled Boot Options 0 Table 2-8. Parameter Boot Priority Order Description Set Boot Priority. 2-12 Options System Utilities Enabled/Disabled Boot Sector Virus Protection. Display this item if onboard SATA mode is installed...
... user password, the hot key F9 (load default settings) is IDE mode. All setup items will be cleared. Hide this item if onboard SATA mode is also not available to change BIOS settings. Parameter Change User Password Boot Sector Virus Protection Description This item is available if supervisor password is AHCI mode. Options [Press Enter] Disabled/Enabled Boot Options 0 Table 2-8. Parameter Boot Priority Order Description Set Boot Priority. 2-12 Options System Utilities Enabled/Disabled Boot Sector Virus Protection. Display this item if onboard SATA mode is installed...
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... Optical Disk Drives. Specifies the Boot Device Priority sequence from EFI Boot Devices. Options EFI Device/Hard Disk/CD&DVD/Removable Device/LAN EFI Device/Hard Disk/CD&DVD/Removable Device/LAN EFI Device/Hard Disk/CD&DVD/Removable Device/LAN EFI Device/Hard Disk/CD&DVD/Removable Device/LAN EFI Device/Hard Disk/CD&DVD/Removable Device/LAN [Press Enter] [Press Enter] [Press Enter] [Press Enter] [Press Enter] Disabled/Enabled All Errors/No Errors/All, but Keyboard System Utilities 2-13 Table 2-8. Specifies the Boot Device Priority sequence from available Hard Disk Drives. Enabled/Disabled...
... Optical Disk Drives. Specifies the Boot Device Priority sequence from EFI Boot Devices. Options EFI Device/Hard Disk/CD&DVD/Removable Device/LAN EFI Device/Hard Disk/CD&DVD/Removable Device/LAN EFI Device/Hard Disk/CD&DVD/Removable Device/LAN EFI Device/Hard Disk/CD&DVD/Removable Device/LAN EFI Device/Hard Disk/CD&DVD/Removable Device/LAN [Press Enter] [Press Enter] [Press Enter] [Press Enter] [Press Enter] Disabled/Enabled All Errors/No Errors/All, but Keyboard System Utilities 2-13 Table 2-8. Specifies the Boot Device Priority sequence from available Hard Disk Drives. Enabled/Disabled...
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... selector switches set to the correct voltage setting. Troubleshooting Introduction 0 This chapter provides instructions on how to trouble shoot system hardware problems. Hardware Diagnostic Procedure 0 NOTE: NOTE: IMPORTANT: The diagnostic tests described in the system is making contact that air flow is not blocked. Make sure nothing in this section. Refer to "Power System check" and "Beep Codes" to determine which can give false errors and...
... selector switches set to the correct voltage setting. Troubleshooting Introduction 0 This chapter provides instructions on how to trouble shoot system hardware problems. Hardware Diagnostic Procedure 0 NOTE: NOTE: IMPORTANT: The diagnostic tests described in the system is making contact that air flow is not blocked. Make sure nothing in this section. Refer to "Power System check" and "Beep Codes" to determine which can give false errors and...
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... memory error Symptom: Continuous one short beep. Description: CMOS checksum error. VGA not installed or VGA error Symptom: One long beep, then two short beeps and repeat. Description: The motherboard is the best tool for some reasons. Beep codes will be corrupt. Either the video card is not working, its BIOS may be generated by the BIOS to indicate a serious or fatal error to the end user. Troubleshooting 4-5 Beep Codes 0 Beep codes are used by the system board speaker...
... memory error Symptom: Continuous one short beep. Description: CMOS checksum error. VGA not installed or VGA error Symptom: One long beep, then two short beeps and repeat. Description: The motherboard is the best tool for some reasons. Beep codes will be corrupt. Either the video card is not working, its BIOS may be generated by the BIOS to indicate a serious or fatal error to the end user. Troubleshooting 4-5 Beep Codes 0 Beep codes are used by the system board speaker...
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...configuration. Reset type detection (soft/hard). boot process. SEC Status Codes 0 Table 4-2. Checkpoint 0x00 0x01 0x02 0x03 0x04 0x05 0x06 0x07 0x08 0x09 0x0A 0x0B 0x0C - 0x0D Not Used Description Power on a LED display. The BIOS outputs checkpoints throughout boot-block and Power-On Self Test (POST) to as a POST card or POST diagnostic card... requirements, system chipset or option ROMs from add-in PCI devices. The following table describes the type of checkpoints that show the value of the screen during the pre- These are ISA or PCI add-in cards that may differ between different...
...configuration. Reset type detection (soft/hard). boot process. SEC Status Codes 0 Table 4-2. Checkpoint 0x00 0x01 0x02 0x03 0x04 0x05 0x06 0x07 0x08 0x09 0x0A 0x0B 0x0C - 0x0D Not Used Description Power on a LED display. The BIOS outputs checkpoints throughout boot-block and Power-On Self Test (POST) to as a POST card or POST diagnostic card... requirements, system chipset or option ROMs from add-in PCI devices. The following table describes the type of checkpoints that show the value of the screen during the pre- These are ISA or PCI add-in cards that may differ between different...
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... specific) Post-Memory North Bridge initialization (North Bridge module specific) Troubleshooting 4-7 Memory presence detection Memory initialization. Boot Strap Processor (BSP) selection CPU post-memory initialization. Cache initialization CPU post-memory initialization. System Management Mode (SMM) initialization Post-Memory North Bridge initialization is started CPU post-memory initialization. Programming memory timing information Memory initialization. Table 4-2. Configuring memory Memory initialization (other). Application Processor(s) (AP) initialization CPU post-memory...
... specific) Post-Memory North Bridge initialization (North Bridge module specific) Troubleshooting 4-7 Memory presence detection Memory initialization. Boot Strap Processor (BSP) selection CPU post-memory initialization. Cache initialization CPU post-memory initialization. System Management Mode (SMM) initialization Post-Memory North Bridge initialization is started CPU post-memory initialization. Programming memory timing information Memory initialization. Table 4-2. Configuring memory Memory initialization (other). Application Processor(s) (AP) initialization CPU post-memory...
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Press power button to a bootable USB memory key (Disk on Key,DOK). 2. The BIOS recovery function will head a long beep and one short beep) 5. BIOS Recovery 0 1. ENTER and exit. (Recovery completed.) 4-10 Troubleshooting Press Proceed with flash update start recovery. 7. Wait it compeled 8. Put the BIOS.ROM (like P01-A0) to boot the system. 4. Press to the system 3. Install the DOK to enter BIOS setup menu when you will be executed. (you see the logo and message 6.
Press power button to a bootable USB memory key (Disk on Key,DOK). 2. The BIOS recovery function will head a long beep and one short beep) 5. BIOS Recovery 0 1. ENTER and exit. (Recovery completed.) 4-10 Troubleshooting Press Proceed with flash update start recovery. 7. Wait it compeled 8. Put the BIOS.ROM (like P01-A0) to boot the system. 4. Press to the system 3. Install the DOK to enter BIOS setup menu when you will be executed. (you see the logo and message 6.