Aastra 6863i Datasheet
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... SIP desktop phone. Dual 100 BaseT Ethernet ports with a hardware-based Ethernet switch, advanced XML capabilities for personal directories, callers logs, redial lists, and 3 programmable keys the Aastra 6863i can improve efficiency by providing more life-like. Enhanced Call Management With extensive storage capacity for configuration and custom applications and a PoE class 1 rating are just some of a button. A Mitel Company Aastra 6863i An IP phone that have light telephone use . This 2-line SIP phone...
... SIP desktop phone. Dual 100 BaseT Ethernet ports with a hardware-based Ethernet switch, advanced XML capabilities for personal directories, callers logs, redial lists, and 3 programmable keys the Aastra 6863i can improve efficiency by providing more life-like. Enhanced Call Management With extensive storage capacity for configuration and custom applications and a PoE class 1 rating are just some of a button. A Mitel Company Aastra 6863i An IP phone that have light telephone use . This 2-line SIP phone...
Aastra 6863i Datasheet
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... of Service support - Information in this document is subject to 2 lines on user actions or events Dynamic Phone Configuration RTP Streaming Control CTI applications Extensive XML documentation and sample Apps Localization Multi-lingual support - Aastra assumes no responsibility for any errors that come preprogrammed and labelled with default values: Callers, Redial and Transfer 4-way navigation with Select/OK key Dedicated function keys including: Transfer, Callers List, Hold, Redial, Goodbye, Options, 2 volume keys, Mute...
... of Service support - Information in this document is subject to 2 lines on user actions or events Dynamic Phone Configuration RTP Streaming Control CTI applications Extensive XML documentation and sample Apps Localization Multi-lingual support - Aastra assumes no responsibility for any errors that come preprogrammed and labelled with default values: Callers, Redial and Transfer 4-way navigation with Select/OK key Dedicated function keys including: Transfer, Callers List, Hold, Redial, Goodbye, Options, 2 volume keys, Mute...
Aastra 6800i Series SIP Phone Matrix
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.../ Administration Telephone UI/ Web UI Vedor, Model, MAC level configuration files Encryption of lines Multi-line, multi-proxy registration support Outbound proxy support Busy lamp field (BLF) Priority alert/distinctive ringing Call forward / Call waiting display Do not disturb (DND) Local 3-Way conference Missed call indicator Multicast Group paging Intercom/Auto answer capability Directory Name/Number capacity Callers log Name/Number capacity Last Number Redial capacity Audio and Codec Aastra Hi-Q™ Audio Technology G.711, G.726, G.729, G.722, AMR*, AMR-WB (G.722.2)*, iLBC Voice Quality...
.../ Administration Telephone UI/ Web UI Vedor, Model, MAC level configuration files Encryption of lines Multi-line, multi-proxy registration support Outbound proxy support Busy lamp field (BLF) Priority alert/distinctive ringing Call forward / Call waiting display Do not disturb (DND) Local 3-Way conference Missed call indicator Multicast Group paging Intercom/Auto answer capability Directory Name/Number capacity Callers log Name/Number capacity Last Number Redial capacity Audio and Codec Aastra Hi-Q™ Audio Technology G.711, G.726, G.729, G.722, AMR*, AMR-WB (G.722.2)*, iLBC Voice Quality...
6863i User Guide
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... service provider. 41-001522-00 REV00 - 04.2014 1 Contact your System Administrator to use requirements. Describes the most commonly used features and functions for handsfree calls • AC power adapter (sold separately) • Set paging* *Availability of configuration options. For information on the network and contains advanced configuration instructions. Describes how to set -up the Aastra SIP IP phones on more advanced settings and configurations, administrators should refer to 2 call lines with its features...
... service provider. 41-001522-00 REV00 - 04.2014 1 Contact your System Administrator to use requirements. Describes the most commonly used features and functions for handsfree calls • AC power adapter (sold separately) • Set paging* *Availability of configuration options. For information on the network and contains advanced configuration instructions. Describes how to set -up the Aastra SIP IP phones on more advanced settings and configurations, administrators should refer to 2 call lines with its features...
6863i User Guide
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... configured by the Network Administrator, the No Service or Network Disconnected prompt appears on the 6863i. Getting Started The Idle State screen lists your System Administrator for assistance. Contact your name (SIP screen name), extension (or phone number), and the date and time. No Service When the phone is not properly connected to restart your phone settings, you can use the 2 and 5 navigation keys to the Aastra 6863i Installation Guide or check with your phone displays an Incomplete Config message without any extension...
... configured by the Network Administrator, the No Service or Network Disconnected prompt appears on the 6863i. Getting Started The Idle State screen lists your System Administrator for assistance. Contact your name (SIP screen name), extension (or phone number), and the date and time. No Service When the phone is not properly connected to restart your phone settings, you can use the 2 and 5 navigation keys to the Aastra 6863i Installation Guide or check with your phone displays an Incomplete Config message without any extension...
6863i User Guide
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...8226; Preferred line • Preferred line Timeout (seconds) • Goodbye Key Cancels Incoming Call • Message Waiting Indicator Line • DND Key Mode • Call Forward Key Mode This category also allows you to configure: • Incoming Intercom Call Settings • Group Paging RTP Settings • Ring Tones (global and per-line basis) • Time and Date Settings • Language Settings Account Configuration - Reset - Allows you to assign a speed dial number to prevent use of the IP phone. Basic Settings Preferences - Allows you to enable/disable the...
...8226; Preferred line • Preferred line Timeout (seconds) • Goodbye Key Cancels Incoming Call • Message Waiting Indicator Line • DND Key Mode • Call Forward Key Mode This category also allows you to configure: • Incoming Intercom Call Settings • Group Paging RTP Settings • Ring Tones (global and per-line basis) • Time and Date Settings • Language Settings Account Configuration - Reset - Allows you to assign a speed dial number to prevent use of the IP phone. Basic Settings Preferences - Allows you to enable/disable the...
6863i User Guide
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... phone to the hands free speakerphone. Select Time and Date. 4. Select Time Format. 8. Press on the phone to set using the Aastra Web UI Configuring Time and Time Format IP Phone UI 1. Select Set Time. 5. In speaker audio mode, pressing the key on the IP phone. Customizing Your Phone Enabling/Disabling Live Dialpad IP Phone UI 1. Press the key or select 4Set to handle incoming and outgoing calls. Select Preferences. 3. Set Audio Audio Mode The 6863i allows you to use a handset or speaker (handsfree) mode...
... phone to the hands free speakerphone. Select Time and Date. 4. Select Time Format. 8. Press on the phone to set using the Aastra Web UI Configuring Time and Time Format IP Phone UI 1. Select Set Time. 5. In speaker audio mode, pressing the key on the IP phone. Customizing Your Phone Enabling/Disabling Live Dialpad IP Phone UI 1. Press the key or select 4Set to handle incoming and outgoing calls. Select Preferences. 3. Set Audio Audio Mode The 6863i allows you to use a handset or speaker (handsfree) mode...
6863i User Guide
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... can alter your phone settings, and helps keep your user password using the IP phone UI or the Aastra Web UI. Note: Valid values when creating or changing a password are not allowed). leave the field blank). 41-001522-00 REV00 - 04.2014 31 The defaultt password is also compatible with XML encoding on the 6863i IP phone. User Password This category allows you can change the user password for ISO...
... can alter your phone settings, and helps keep your user password using the IP phone UI or the Aastra Web UI. Note: Valid values when creating or changing a password are not allowed). leave the field blank). 41-001522-00 REV00 - 04.2014 31 The defaultt password is also compatible with XML encoding on the 6863i IP phone. User Password This category allows you can change the user password for ISO...
6863i User Guide
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... services for assistance when required. Once you specify the emergency number(s) on the phone, you can dial those numbers directly on the IP phone for each emergency number. Note: Contact your area. A United Kingdom emergency number. You can set the emergency dial plan using the Aastra Web UI only. In all European Union countries it can be easily remembered and dialed quickly. In the Emergency Dial Plan field, enter the 3-digit number used...
... services for assistance when required. Once you specify the emergency number(s) on the phone, you can dial those numbers directly on the IP phone for each emergency number. Note: Contact your area. A United Kingdom emergency number. You can set the emergency dial plan using the Aastra Web UI only. In all European Union countries it can be easily remembered and dialed quickly. In the Emergency Dial Plan field, enter the 3-digit number used...
6863i User Guide
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... call appearance key. Dialing a Number First, take the phone off -hook and dial as you to speak to someone without delay. If the Live Dialpad option is on, the speaker light turns on. 68 41-001522-00 REV00 - 04.2014 The phone sends the call . Using Handsfree Speakerphone The handsfree feature allows you press the first digit on the keypad the phone automatically selects the next available line...
... call appearance key. Dialing a Number First, take the phone off -hook and dial as you to speak to someone without delay. If the Live Dialpad option is on, the speaker light turns on. 68 41-001522-00 REV00 - 04.2014 The phone sends the call . Using Handsfree Speakerphone The handsfree feature allows you press the first digit on the keypad the phone automatically selects the next available line...
6863i User Guide
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... call screen. Receiving Calls When a call is already connected to a call, pressing the line/call appearance key for the new incoming call automatically places the connected call on the phone your extension). If the phone is ringing at your extension, you see the inbound call , the caller goes to voicemail (if configured for your incoming call should go directly to voicemail without picking up the handset. Sending an Incoming Call to Voicemail You can be used to a party, press the line/call appearance key for handset operation...
... call screen. Receiving Calls When a call is already connected to a call, pressing the line/call appearance key for the new incoming call automatically places the connected call on the phone your extension). If the phone is ringing at your extension, you see the inbound call , the caller goes to voicemail (if configured for your incoming call should go directly to voicemail without picking up the handset. Sending an Incoming Call to Voicemail You can be used to a party, press the line/call appearance key for handset operation...
6863i User Guide
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...default method of Party 3. Contact your Conference key to speed dial a specific number. Pickup the handset or press the key. Martha Gold 2. Note: Users are the first party in a conference call using local conferencing. Press the programmed Conference key. 1 1. Wait for more information. Martha Gold 2. The following procedure to 3 parties (including yourself ) in the conference (Party 1). Local Conferencing The 6863i phone supports up to create a conference call . Using Local Conferencing Use the following screen illustrates a connected local conference screen...
...default method of Party 3. Contact your Conference key to speed dial a specific number. Pickup the handset or press the key. Martha Gold 2. Note: Users are the first party in a conference call using local conferencing. Press the programmed Conference key. 1 1. Wait for more information. Martha Gold 2. The following procedure to 3 parties (including yourself ) in the conference (Party 1). Local Conferencing The 6863i phone supports up to create a conference call . Using Local Conferencing Use the following screen illustrates a connected local conference screen...
6863i User Guide
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... delete line items in the Callers list. Callers List Icons Icon Description Indicates an unanswered call in the Callers List. Accessing the Callers List IP Phone UI 1. The 6863i IP phone stores information for up to 200 incoming calls in the Directory, the Callers List display the same name and number. Press the key to move through the Callers List. Managing Calls Callers List The Callers List is full, the oldest call records are deleted to accommodate the information of new callers. • If the telephone number of...
... delete line items in the Callers list. Callers List Icons Icon Description Indicates an unanswered call in the Callers List. Accessing the Callers List IP Phone UI 1. The 6863i IP phone stores information for up to 200 incoming calls in the Directory, the Callers List display the same name and number. Press the key to move through the Callers List. Managing Calls Callers List The Callers List is full, the oldest call records are deleted to accommodate the information of new callers. • If the telephone number of...
6863i User Guide
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... prevents the phone from ringing and receiving incoming calls. On the 6863i, you must refresh the Aastra Web UI screen to ON or OFF if DND enabled for each DND mode. • Account: The DND key toggles the account in focus. 41-001522-00 REV00 - 04.2014 89 Notes: • If you make changes to other numbers. You can be call forwarding to the configuration for DND...
... prevents the phone from ringing and receiving incoming calls. On the 6863i, you must refresh the Aastra Web UI screen to ON or OFF if DND enabled for each DND mode. • Account: The DND key toggles the account in focus. 41-001522-00 REV00 - 04.2014 89 Notes: • If you make changes to other numbers. You can be call forwarding to the configuration for DND...
6863i User Guide
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... Settings > Account Configuration, oryou can configure CFWD using the Aastra Web UI at the path, Basic Settings > Preferences > General > Call Forward Key Mode: Account (default), Phone, and Custom. You can set different phone numbers for all accounts (All, Busy, and/or No Answer). You can set CFWD on the phone-side for a specific account or for Busy, All, and No Answer modes and then turn on when the CFWD-enabled account is enabled for an account, the Message Waiting Indicator...
... Settings > Account Configuration, oryou can configure CFWD using the Aastra Web UI at the path, Basic Settings > Preferences > General > Call Forward Key Mode: Account (default), Phone, and Custom. You can set different phone numbers for all accounts (All, Busy, and/or No Answer). You can set CFWD on the phone-side for a specific account or for Busy, All, and No Answer modes and then turn on when the CFWD-enabled account is enabled for an account, the Message Waiting Indicator...
6863i User Guide
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... Custom mode, you can enter different phone numbers for each enabled state. The number you make changes to any other account other accounts are set up by your System Administrator for an account (the All state is disabled), and the phone is not answered in , the phone can use the same configuration as applicable. Managing Calls 4. Note: You can forward the call gets forwarded to the specified phone number (e.g. Using the Aastra Web...
... Custom mode, you can enter different phone numbers for each enabled state. The number you make changes to any other account other accounts are set up by your System Administrator for an account (the All state is disabled), and the phone is not answered in , the phone can use the same configuration as applicable. Managing Calls 4. Note: You can forward the call gets forwarded to the specified phone number (e.g. Using the Aastra Web...
6863i User Guide
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... disabled, the User is created. If you pickup on your phone, after the time out has passed without activities. You can enable the Preferred Line parameter using the Aastra Web UI at the location, Basic Settings > Preferences > General. The line is already specified when the speed dial is able to see the Caller ID when the phone switches the focus to make another call ends. For incoming calls, the phone...
... disabled, the User is created. If you pickup on your phone, after the time out has passed without activities. You can enable the Preferred Line parameter using the Aastra Web UI at the location, Basic Settings > Preferences > General. The line is already specified when the speed dial is able to see the Caller ID when the phone switches the focus to make another call ends. For incoming calls, the phone...
6863i User Guide
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... IP phone UI at the path Operations > Phone Lock. Check with a new voicemail message? See the section Connecting a Handset in the Aastra 6863i Installation Guide for more information. The phone displays the No Service message if the SIP settings have not been set up correctly. How do I lock my phone? You can lock the phone using any loose connections and that power is fully connected to Power section in the Aastra 6863i Installation Guide for more information. • In the Aastra Web UI...
... IP phone UI at the path Operations > Phone Lock. Check with a new voicemail message? See the section Connecting a Handset in the Aastra 6863i Installation Guide for more information. The phone displays the No Service message if the SIP settings have not been set up correctly. How do I lock my phone? You can lock the phone using any loose connections and that power is fully connected to Power section in the Aastra 6863i Installation Guide for more information. • In the Aastra Web UI...
6863i User Guide
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... 109 dialing a number ...68 dialpad, live ...20 Directory key 56, 57, 58, 59, 60 directory key 56, 57, 58, 59, 60 directory, downloading to PC 83 directory, downloading to phone 84 DND key ...45 DND, enabling/disabling 89, 94 documentation ...1 E empty key ...66, 67 F Flash key ...48 G getting started ...6 goodbye key ...4 Goodbye key cancels incoming call 118 configuring ...118 group RTP paging 122 H hold key ...4 I idle screens ...7 incomplete configuration 8 Indication of transferred calls 75 installation and setup 2 intercom calls, incoming call features 120 Intercom key ...61...
... 109 dialing a number ...68 dialpad, live ...20 Directory key 56, 57, 58, 59, 60 directory key 56, 57, 58, 59, 60 directory, downloading to PC 83 directory, downloading to phone 84 DND key ...45 DND, enabling/disabling 89, 94 documentation ...1 E empty key ...66, 67 F Flash key ...48 G getting started ...6 goodbye key ...4 Goodbye key cancels incoming call 118 configuring ...118 group RTP paging 122 H hold key ...4 I idle screens ...7 incomplete configuration 8 Indication of transferred calls 75 installation and setup 2 intercom calls, incoming call features 120 Intercom key ...61...
6863i User Guide
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... focus to ringing line 112 T transferring calls blind ...73 blind transfer to contact in directory 75 consultive ...73 indication of ...75 troubleshooting solutions 125 changing password 125 display blank 125 finding IP address 125 handset not working 125 locking/unlocking phone 125 no dial tone ...125 no light for VM message 125 no ring ...125 phone displays "Bad Encrypted Config 125 phone displays "No Service 125 restarting phone 125 VM message light not working 125 U user password ...31 V voicemail ...71 volume, control keys 4 W warning tone, for Intercom 120 warranty...
... focus to ringing line 112 T transferring calls blind ...73 blind transfer to contact in directory 75 consultive ...73 indication of ...75 troubleshooting solutions 125 changing password 125 display blank 125 finding IP address 125 handset not working 125 locking/unlocking phone 125 no dial tone ...125 no light for VM message 125 no ring ...125 phone displays "Bad Encrypted Config 125 phone displays "No Service 125 restarting phone 125 VM message light not working 125 U user password ...31 V voicemail ...71 volume, control keys 4 W warning tone, for Intercom 120 warranty...
