User Guide
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... Remote Administration 81 Routing 82 DDNS 86 Status and Logs 87 Status 87 Traffic Metering 88 Logs 88 Support/Feedback 89 Support 89 Feedback 90 6 TROUBLESHOOTING Basic Connection Checks 91 Browsing to the Router Configuration Screens 91 Connecting to the Internet 92 Forgotten Password and Reset to Factory Defaults 93 Alert LED 93 Power LED...
... Remote Administration 81 Routing 82 DDNS 86 Status and Logs 87 Status 87 Traffic Metering 88 Logs 88 Support/Feedback 89 Support 89 Feedback 90 6 TROUBLESHOOTING Basic Connection Checks 91 Browsing to the Router Configuration Screens 91 Connecting to the Internet 92 Forgotten Password and Reset to Factory Defaults 93 Alert LED 93 Power LED...
User Guide
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B ISP INFORMATION C TECHNICAL SPECIFICATIONS OfficeConnect Cable/DSL Router 105 Standards 105 D SAFETY INFORMATION E OBTAINING SUPPORT FOR YOUR PRODUCT Register Your Product to Gain Service Benefits 111 Purchase Value-Added Services 111 Troubleshoot Online 111 Access Software Downloads 112 Contact Us 112 Telephone Technical Support and Repair 112 F END USER SOFTWARE LICENSE AGREEMENT GLOSSARY REGULATORY NOTICES INDEX
B ISP INFORMATION C TECHNICAL SPECIFICATIONS OfficeConnect Cable/DSL Router 105 Standards 105 D SAFETY INFORMATION E OBTAINING SUPPORT FOR YOUR PRODUCT Register Your Product to Gain Service Benefits 111 Purchase Value-Added Services 111 Troubleshoot Online 111 Access Software Downloads 112 Contact Us 112 Telephone Technical Support and Repair 112 F END USER SOFTWARE LICENSE AGREEMENT GLOSSARY REGULATORY NOTICES INDEX
User Guide
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For information about contacting Technical Support, please refer to Appendix E "Obtaining Support for technical support questions. This guide contains the instructions you need to this e-mail address for your Router. Related In addition to install and configure your Product". Conventions 9 Example: ■ OfficeConnect Cable/DSL Router User Guide ■ Part Number DUA8589-1AAA01 ■ Page 24 Do not use this guide, each Router document set includes one Documentation Installation Guide.
For information about contacting Technical Support, please refer to Appendix E "Obtaining Support for technical support questions. This guide contains the instructions you need to this e-mail address for your Router. Related In addition to install and configure your Product". Conventions 9 Example: ■ OfficeConnect Cable/DSL Router User Guide ■ Part Number DUA8589-1AAA01 ■ Page 24 Do not use this guide, each Router document set includes one Documentation Installation Guide.
User Guide
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...operation for compatibility with the Router ■ Four rubber feet ■ One Ethernet cable ■ One CD-ROM containing the Router Discovery program and this User Guide ■ Installation Guide ■ One Support and Safety Information Sheet ...Router Advantages 13 Router Advantages The advantages of these items are missing or damaged, please contact your network ■ Security - Firewall protection against Internet hacker attacks and encryption to protect network traffic Package Contents The Router kit includes the following items: ■ One OfficeConnect Cable/DSL Router...
...operation for compatibility with the Router ■ Four rubber feet ■ One Ethernet cable ■ One CD-ROM containing the Router Discovery program and this User Guide ■ Installation Guide ■ One Support and Safety Information Sheet ...Router Advantages 13 Router Advantages The advantages of these items are missing or damaged, please contact your network ■ Security - Firewall protection against Internet hacker attacks and encryption to protect network traffic Package Contents The Router kit includes the following items: ■ One OfficeConnect Cable/DSL Router...
User Guide
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... computer with an operating system that supports TCP/IP networking protocols (for example Windows 95/98/NT/Me/2000/XP, Unix, Mac OS 8.5 or higher). ■ An Ethernet 10Mbps or 10/100 Mbps NIC for connection to your Router. ■ A cable or DSL broadband connection to the Internet, with... a suitable modem. The Router is in your network be connected to the four-port switch on your Router. ■ A Web browser that supports JavaScript, such as described below. 14 CHAPTER ...
... computer with an operating system that supports TCP/IP networking protocols (for example Windows 95/98/NT/Me/2000/XP, Unix, Mac OS 8.5 or higher). ■ An Ethernet 10Mbps or 10/100 Mbps NIC for connection to your Router. ■ A cable or DSL broadband connection to the Internet, with... a suitable modem. The Router is in your network be connected to the four-port switch on your Router. ■ A Web browser that supports JavaScript, such as described below. 14 CHAPTER ...
User Guide
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Select an Internet Addressing mode from your Internet connection mode, have . see page 32. ■ L2TP (supported by some DSL users in Europe) - see "Internet Settings" on selecting a mode see page 34. Connection Type Figure 13 Connection Type Screen This Connection Type ... following: ■ Dynamic IP Address - Before setting up the Router for daylight savings time automatically. 8 Click Next to set up your ISP ready. and click Next. For further information on page 42. see page 30. ■ PPPoE (typically DSL users only) - It does not cause the system clock to...
Select an Internet Addressing mode from your Internet connection mode, have . see page 32. ■ L2TP (supported by some DSL users in Europe) - see "Internet Settings" on selecting a mode see page 34. Connection Type Figure 13 Connection Type Screen This Connection Type ... following: ■ Dynamic IP Address - Before setting up the Router for daylight savings time automatically. 8 Click Next to set up your ISP ready. and click Next. For further information on page 42. see page 30. ■ PPPoE (typically DSL users only) - It does not cause the system clock to...
User Guide
Page 32
... it again in the Retype Password text box. 4 Type in the User ID text box. 3 Enter your settings, and then click Next. L2TP L2TP is supported by DHCP check box if you want the PPTP Server to "DNS" on the network, or ■ If your ISP has provided you want to... Get IP by some Internet Service Providers (ISPs). Refer to remain inactive before the session is supported before using this screen. 32 CHAPTER 4: RUNNING THE SETUP WIZARD PPTP Mode Figure 16 PPTP Screen To setup the Router for use with a PPTP connection, use the following procedure: 1 Enter your PPTP server address in...
... it again in the Retype Password text box. 4 Type in the User ID text box. 3 Enter your settings, and then click Next. L2TP L2TP is supported by DHCP check box if you want the PPTP Server to "DNS" on the network, or ■ If your ISP has provided you want to... Get IP by some Internet Service Providers (ISPs). Refer to remain inactive before the session is supported before using this screen. 32 CHAPTER 4: RUNNING THE SETUP WIZARD PPTP Mode Figure 16 PPTP Screen To setup the Router for use with a PPTP connection, use the following procedure: 1 Enter your PPTP server address in...
User Guide
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...the Router you will not need to use the PPPoE software on your ISP to make sure L2TP is supported before selecting this option. Then, select an IP allocation mode from the following : ■ Username ■ Password ■ L2TP Server address Static IP Address (DSL or Cable) The...accompany your ISP. Select Internet Settings from your modem ask you to setup a dialup connection using the Setup Wizard. PPTP (DSL or Cable) PPTP is supported by some Internet Service Providers (ISPs). If the installation instructions that you configured using a PPTP VPN tunnel then select this ...
...the Router you will not need to use the PPPoE software on your ISP to make sure L2TP is supported before selecting this option. Then, select an IP allocation mode from the following : ■ Username ■ Password ■ L2TP Server address Static IP Address (DSL or Cable) The...accompany your ISP. Select Internet Settings from your modem ask you to setup a dialup connection using the Setup Wizard. PPTP (DSL or Cable) PPTP is supported by some Internet Service Providers (ISPs). If the installation instructions that you configured using a PPTP VPN tunnel then select this ...
User Guide
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...9632; PPPoE (used by some ISPs) - see page 46 ■ L2TP (supported by DSL providers only) - see Figure 25). Figure 25 Internet Settings - If your ISP ... Dynamic IP Screen displays (see page 47 ■ Static IP Address (to the cable modem, select Clone. 4 Check all of your Router: 1 Select Dynamic IP Address and then click Next. Dynamic IP Screen 2 Some ...for a MAC address. see page 45 ■ PPTP (used by some European providers) - 44 CHAPTER 5: ROUTER CONFIGURATION ■ Dynamic IP Address (automatically allocated) - Or, ■ If the computer you are now ...
...9632; PPPoE (used by some ISPs) - see page 46 ■ L2TP (supported by DSL providers only) - see Figure 25). Figure 25 Internet Settings - If your ISP ... Dynamic IP Screen displays (see page 47 ■ Static IP Address (to the cable modem, select Clone. 4 Check all of your Router: 1 Select Dynamic IP Address and then click Next. Dynamic IP Screen 2 Some ...for a MAC address. see page 45 ■ PPTP (used by some European providers) - 44 CHAPTER 5: ROUTER CONFIGURATION ■ Dynamic IP Address (automatically allocated) - Or, ■ If the computer you are now ...
User Guide
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This is the amount of your Router: 1 Select L2TP and then click Next. Internet Settings 47 L2TP Check with IP address information, enter the IP Address, Subnet Mask and Default Gateway in ... the session is ended. 6 Either: ■ Check the Get IP by DHCP check box if you want to make sure they support L2TP. To configure the L2TP connection for the Router, or click Renew to renew the current WAN IP Address, using DHCP. ■ If your ISP has provided you can click...
This is the amount of your Router: 1 Select L2TP and then click Next. Internet Settings 47 L2TP Check with IP address information, enter the IP Address, Subnet Mask and Default Gateway in ... the session is ended. 6 Either: ■ Check the Get IP by DHCP check box if you want to make sure they support L2TP. To configure the L2TP connection for the Router, or click Renew to renew the current WAN IP Address, using DHCP. ■ If your ISP has provided you can click...
User Guide
Page 64
...The first row in the Client PC IP Address text box. 6 Click Apply to the IP address of VPN operation: ■ IPsec (IP Security) - The Router supports three modes of the WAN interface. IPSec can enter up an IPSec Enter the last digits of the client PCs IP address in the DMZ... the Client PC IP Address text box. 4 If you have been assigned more than one IP address for the WAN interface, then you can support large encryption networks (such as the Internet) by establishing an authenticated and encrypted tunnel for device authentication. The DMZ screen displays (Figure 43). provides...
...The first row in the Client PC IP Address text box. 6 Click Apply to the IP address of VPN operation: ■ IPsec (IP Security) - The Router supports three modes of the WAN interface. IPSec can enter up an IPSec Enter the last digits of the client PCs IP address in the DMZ... the Client PC IP Address text box. 4 If you have been assigned more than one IP address for the WAN interface, then you can support large encryption networks (such as the Internet) by establishing an authenticated and encrypted tunnel for device authentication. The DMZ screen displays (Figure 43). provides...
User Guide
Page 65
... is unaffected. ■ L2TP over IPSec Virtual Servers on this screen remember that your ISP's routers support this protocol before you use it . L2TP over IPSec does not support gateway to administer. When adding or editing values on the LAN. Enabling IPSec VPN disables pass-...IPSec is only suitable for remote client access to -Point Tunneling Protocol) - VPN 65 connection between two devices, make sure that your ISP's routers support this protocol before you use it . this is unaffected. ■ PPTP (Point-to a PPTP security gateway. Pass-through to servers on the...
... is unaffected. ■ L2TP over IPSec Virtual Servers on this screen remember that your ISP's routers support this protocol before you use it . L2TP over IPSec does not support gateway to administer. When adding or editing values on the LAN. Enabling IPSec VPN disables pass-...IPSec is only suitable for remote client access to -Point Tunneling Protocol) - VPN 65 connection between two devices, make sure that your ISP's routers support this protocol before you use it . this is unaffected. ■ PPTP (Point-to a PPTP security gateway. Pass-through to servers on the...
User Guide
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...the SNMP communication channel. The Router supports V1 and V2c trap messaging. 10 Click Apply to Factory Defaults - 72 CHAPTER 5: ROUTER CONFIGURATION System Tools 3 In the Community column, enter the name of your management agent supports from your Router. Your SNMP management agent ...needs to be configured with this name so that your Router. 5 Check the Valid check box ...
...the SNMP communication channel. The Router supports V1 and V2c trap messaging. 10 Click Apply to Factory Defaults - 72 CHAPTER 5: ROUTER CONFIGURATION System Tools 3 In the Community column, enter the name of your management agent supports from your Router. Your SNMP management agent ...needs to be configured with this name so that your Router. 5 Check the Valid check box ...
User Guide
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... Address Translation (NAT) is an Internet Draft proposed to IETF in the Advanced menu also enable you to configure Routing options, and to support this function, make sure you have a single IP address and you turn NAT off, the computers on your network. NAT-T (NAT ...will not be disabled if your ISP assigns you multiple IP addresses or you need to configure Dynamic DNS. NAT ■ NAT - The OfficeConnect Cable/DSL Router supports NAT-T draft 2 implementation. This function should only be able to help the problems associated with the computers on your network will reduce LAN...
... Address Translation (NAT) is an Internet Draft proposed to IETF in the Advanced menu also enable you to configure Routing options, and to support this function, make sure you have a single IP address and you turn NAT off, the computers on your network. NAT-T (NAT ...will not be disabled if your ISP assigns you multiple IP addresses or you need to configure Dynamic DNS. NAT ■ NAT - The OfficeConnect Cable/DSL Router supports NAT-T draft 2 implementation. This function should only be able to help the problems associated with the computers on your network will reduce LAN...
User Guide
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... 4 Click Apply to save the settings. the network address of the main screen: Static Route, RIP and Routing Table. Static Route The Router supports static route functionality. Routing This sub-menu option displays three tabs along the top of the route. Select the Static Route tab from the Advanced...both set to 0.0.0.0, this IP address can remotely manage the router check box if you want any PC to be able to remotely manage the Router. 82 CHAPTER 5: ROUTER CONFIGURATION ■ Check the Any IP address can remotely manage the router check box 3 Enter the number of the port that ...
... 4 Click Apply to save the settings. the network address of the main screen: Static Route, RIP and Routing Table. Static Route The Router supports static route functionality. Routing This sub-menu option displays three tabs along the top of the route. Select the Static Route tab from the Advanced...both set to 0.0.0.0, this IP address can remotely manage the router check box if you want any PC to be able to remotely manage the Router. 82 CHAPTER 5: ROUTER CONFIGURATION ■ Check the Any IP address can remotely manage the router check box 3 Enter the number of the port that ...
User Guide
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... 2 Enter the Network Address, Subnet Mask and Gateway for this is added to the network specified by clicking on delete in Figure 58 RIP The Router supports the Routing Information Protocol (RIP). Select the RIP tab from the Advanced > Routing sub-menu to edit an existing entry. Advanced 83 ■ Subnet Mask...
... 2 Enter the Network Address, Subnet Mask and Gateway for this is added to the network specified by clicking on delete in Figure 58 RIP The Router supports the Routing Information Protocol (RIP). Select the RIP tab from the Advanced > Routing sub-menu to edit an existing entry. Advanced 83 ■ Subnet Mask...
User Guide
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... other case, select RIPv2. 5 Select either None or Password from the Operation Mode drop-down list. 3Com recommends that you select Enable, the Router transmits RIP update information to other RIP-enabled devices that does not support RIPv2. If you use RIPv1 if there is any RIP enabled device on your network that...
... other case, select RIPv2. 5 Select either None or Password from the Operation Mode drop-down list. 3Com recommends that you select Enable, the Router transmits RIP update information to other RIP-enabled devices that does not support RIPv2. If you use RIPv1 if there is any RIP enabled device on your network that...
User Guide
Page 86
... DDNS screen displays (Figure 60). This can set up DDNS, you must obtain an account, password and static domain name from your DDNS provider. The Router supports two DDNS providers, TZO.com and DYNDNS. Before you can be either TZO.com or DynDNS. TZO.com If you select TZO.com: 1 In the... the E-mail text box, enter the account name. 3 In the Key text box, enter the account password. 4 Click Apply to a dynamic IP address. 86 CHAPTER 5: ROUTER CONFIGURATION DDNS Dynamic Domain Name Server (DDNS) enables you to map a static domain name to make this service active.
... DDNS screen displays (Figure 60). This can set up DDNS, you must obtain an account, password and static domain name from your DDNS provider. The Router supports two DDNS providers, TZO.com and DYNDNS. Before you can be either TZO.com or DynDNS. TZO.com If you select TZO.com: 1 In the... the E-mail text box, enter the account name. 3 In the Key text box, enter the account password. 4 Click Apply to a dynamic IP address. 86 CHAPTER 5: ROUTER CONFIGURATION DDNS Dynamic Domain Name Server (DDNS) enables you to map a static domain name to make this service active.
User Guide
Page 89
... the Feedback sub-menu topic. When prompted for a location to save the log to clear the log (note that provide information and support concerning the Router (Figure 64). Support/Feedback Selecting Support/Feedback from the sub-menu. The Logs screen displays (Figure 63): Figure 63 Logs Screen 2 Either: ■ Click Refresh to , specify a filename...
... the Feedback sub-menu topic. When prompted for a location to save the log to clear the log (note that provide information and support concerning the Router (Figure 64). Support/Feedback Selecting Support/Feedback from the sub-menu. The Logs screen displays (Figure 63): Figure 63 Logs Screen 2 Either: ■ Click Refresh to , specify a filename...
User Guide
Page 90
This screen should not be used to 3Com on the operation of your Router (Figure 65). 90 CHAPTER 5: ROUTER CONFIGURATION Figure 64 Support Screen Feedback Selecting the Feedback option on the sub-menu displays the Feedback screen and allows you to provide feedback to obtain technical support. Figure 65 Feedback Screen
This screen should not be used to 3Com on the operation of your Router (Figure 65). 90 CHAPTER 5: ROUTER CONFIGURATION Figure 64 Support Screen Feedback Selecting the Feedback option on the sub-menu displays the Feedback screen and allows you to provide feedback to obtain technical support. Figure 65 Feedback Screen