User Guide
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... Remote Administration 81 Routing 82 DDNS 86 Status and Logs 87 Status 87 Traffic Metering 88 Logs 88 Support/Feedback 89 Support 89 Feedback 90 6 TROUBLESHOOTING Basic Connection Checks 91 Browsing to the Router Configuration Screens 91 Connecting to the Internet 92 Forgotten Password and Reset to Factory Defaults 93 Alert LED 93 Power LED...
... Remote Administration 81 Routing 82 DDNS 86 Status and Logs 87 Status 87 Traffic Metering 88 Logs 88 Support/Feedback 89 Support 89 Feedback 90 6 TROUBLESHOOTING Basic Connection Checks 91 Browsing to the Router Configuration Screens 91 Connecting to the Internet 92 Forgotten Password and Reset to Factory Defaults 93 Alert LED 93 Power LED...
User Guide
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B ISP INFORMATION C TECHNICAL SPECIFICATIONS OfficeConnect Cable/DSL Router 105 Standards 105 D SAFETY INFORMATION E OBTAINING SUPPORT FOR YOUR PRODUCT Register Your Product to Gain Service Benefits 111 Purchase Value-Added Services 111 Troubleshoot Online 111 Access Software Downloads 112 Contact Us 112 Telephone Technical Support and Repair 112 F END USER SOFTWARE LICENSE AGREEMENT GLOSSARY REGULATORY NOTICES INDEX
B ISP INFORMATION C TECHNICAL SPECIFICATIONS OfficeConnect Cable/DSL Router 105 Standards 105 D SAFETY INFORMATION E OBTAINING SUPPORT FOR YOUR PRODUCT Register Your Product to Gain Service Benefits 111 Purchase Value-Added Services 111 Troubleshoot Online 111 Access Software Downloads 112 Contact Us 112 Telephone Technical Support and Repair 112 F END USER SOFTWARE LICENSE AGREEMENT GLOSSARY REGULATORY NOTICES INDEX
User Guide
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Conventions 9 Example: ■ OfficeConnect Cable/DSL Router User Guide ■ Part Number DUA8589-1AAA01 ■ Page 24 Do not use this guide, each Router document set includes one Documentation Installation Guide. For information about contacting Technical Support, please refer to Appendix E "Obtaining Support for technical support questions. This guide contains the instructions you need to this e-mail address for your Router. Related In addition to install and configure your Product".
Conventions 9 Example: ■ OfficeConnect Cable/DSL Router User Guide ■ Part Number DUA8589-1AAA01 ■ Page 24 Do not use this guide, each Router document set includes one Documentation Installation Guide. For information about contacting Technical Support, please refer to Appendix E "Obtaining Support for technical support questions. This guide contains the instructions you need to this e-mail address for your Router. Related In addition to install and configure your Product".
User Guide
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...Security - Firewall protection against Internet hacker attacks and encryption to protect network traffic Package Contents The Router kit includes the following items: ■ One OfficeConnect Cable/DSL Router ■ One power adapter for use with Windows, Unix and Macintosh computers ■ Easy-...Support and Safety Information Sheet ■ One Warranty Flyer If any of the Router include: ■ Shared Internet connection for a dedicated, "always on" computer serving as a Virtual server to enable remote access to Web, FTP, and other services on your retailer. The Cable/DSL Router...
...Security - Firewall protection against Internet hacker attacks and encryption to protect network traffic Package Contents The Router kit includes the following items: ■ One OfficeConnect Cable/DSL Router ■ One power adapter for use with Windows, Unix and Macintosh computers ■ Easy-...Support and Safety Information Sheet ■ One Warranty Flyer If any of the Router include: ■ Shared Internet connection for a dedicated, "always on" computer serving as a Virtual server to enable remote access to Web, FTP, and other services on your retailer. The Cable/DSL Router...
User Guide
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... indicator lights (LEDs) that supports TCP/IP networking protocols (for example Windows 95/98/NT/Me/2000/XP, Unix, Mac OS 8.5 or higher). ■ An Ethernet 10Mbps or 10/100 Mbps NIC for connection to your Router. ■ A cable or DSL broadband connection to Factory Defaults ...command, or ■ The system software is operating normally. Flashing quickly - The Router is in your network be connected to the four-port switch on your Router. ■ A Web browser that supports JavaScript, such ...
... indicator lights (LEDs) that supports TCP/IP networking protocols (for example Windows 95/98/NT/Me/2000/XP, Unix, Mac OS 8.5 or higher). ■ An Ethernet 10Mbps or 10/100 Mbps NIC for connection to your Router. ■ A cable or DSL broadband connection to Factory Defaults ...command, or ■ The system software is operating normally. Flashing quickly - The Router is in your network be connected to the four-port switch on your Router. ■ A Web browser that supports JavaScript, such ...
User Guide
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... mode, have . see page 32. ■ Static IP Address - and click Next. Before setting up the Router for daylight savings time automatically. 8 Click Next to be updated for the type of Internet connection you have the modem... Address - see page 34. see "Internet Settings" on selecting a mode see page 30. ■ PPPoE (typically DSL users only) - Connection Type Figure 13 Connection Type Screen This Connection Type screen allows you to set up your ISP ... to display the Connection Type screen. see page 32. ■ L2TP (supported by some DSL users in Europe) -
... mode, have . see page 32. ■ Static IP Address - and click Next. Before setting up the Router for daylight savings time automatically. 8 Click Next to be updated for the type of Internet connection you have the modem... Address - see page 34. see "Internet Settings" on selecting a mode see page 30. ■ PPPoE (typically DSL users only) - Connection Type Figure 13 Connection Type Screen This Connection Type screen allows you to set up your ISP ... to display the Connection Type screen. see page 32. ■ L2TP (supported by some DSL users in Europe) -
User Guide
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... provided you with IP address information, enter the IP Address, Subnet Mask and Default Gateway in an Idle Timeout. Refer to make sure L2TP is supported before the session is ended. 5 Either: ■ Check the Get IP by some Internet Service Providers (ISPs). L2TP L2TP is the amount of your... settings, and then click Next. 32 CHAPTER 4: RUNNING THE SETUP WIZARD PPTP Mode Figure 16 PPTP Screen To setup the Router for use with a PPTP connection, use the following procedure: 1 Enter your PPTP server address in the PPTP Server Address text box. 2 Enter your ...
... provided you with IP address information, enter the IP Address, Subnet Mask and Default Gateway in an Idle Timeout. Refer to make sure L2TP is supported before the session is ended. 5 Either: ■ Check the Get IP by some Internet Service Providers (ISPs). L2TP L2TP is the amount of your... settings, and then click Next. 32 CHAPTER 4: RUNNING THE SETUP WIZARD PPTP Mode Figure 16 PPTP Screen To setup the Router for use with a PPTP connection, use the following procedure: 1 Enter your PPTP server address in the PPTP Server Address text box. 2 Enter your ...
User Guide
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... some Internet Service Providers (ISPs). To configure the Router you will need to know the following : ■ IP Address ■ Subnet Mask ■ ISP Gateway Address These screens enable you to edit the settings that accompany your PC anymore. L2TP (DSL or Cable) L2TP is supported before selecting this section, ensure you have the...
... some Internet Service Providers (ISPs). To configure the Router you will need to know the following : ■ IP Address ■ Subnet Mask ■ ISP Gateway Address These screens enable you to edit the settings that accompany your PC anymore. L2TP (DSL or Cable) L2TP is supported before selecting this section, ensure you have the...
User Guide
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... a MAC address. see page 44. ■ PPPoE (used by some European providers) - see page 45 ■ PPTP (used by DSL providers only) - The Dynamic IP Screen displays (see page 46 ■ L2TP (supported by some ISPs) - see Figure 25). Or, ■ If the computer you are now using is the one that... and then click Apply. Figure 25 Internet Settings - Dynamic IP Screen 2 Some ISPs require a host name. see page 47 ■ Static IP Address (to the cable modem, select Clone. 4 Check all of your Router: 1 Select Dynamic IP Address and then click Next. 44 CHAPTER...
... a MAC address. see page 44. ■ PPPoE (used by some European providers) - see page 45 ■ PPTP (used by DSL providers only) - The Dynamic IP Screen displays (see page 46 ■ L2TP (supported by some ISPs) - see Figure 25). Or, ■ If the computer you are now using is the one that... and then click Apply. Figure 25 Internet Settings - Dynamic IP Screen 2 Some ISPs require a host name. see page 47 ■ Static IP Address (to the cable modem, select Clone. 4 Check all of your Router: 1 Select Dynamic IP Address and then click Next. 44 CHAPTER...
User Guide
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...session is the amount of your settings, and then click Apply. To configure the L2TP connection for the Router, or click Renew to renew the current WAN IP Address, using DHCP. ■ If your ISP ... it again in the Retype Password text box. 5 Type in the User ID text box. 4 Enter your Router: 1 Select L2TP and then click Next. With this check box enabled, you with your ISP to obtain the... ended. 6 Either: ■ Check the Get IP by DHCP check box if you want to make sure they support L2TP. L2TP Screen 2 Enter your L2TP server address in the L2TP Server text box. 3 Enter your L2TP user...
...session is the amount of your settings, and then click Apply. To configure the L2TP connection for the Router, or click Renew to renew the current WAN IP Address, using DHCP. ■ If your ISP ... it again in the Retype Password text box. 5 Type in the User ID text box. 4 Enter your Router: 1 Select L2TP and then click Next. With this check box enabled, you with your ISP to obtain the... ended. 6 Either: ■ Check the Get IP by DHCP check box if you want to make sure they support L2TP. L2TP Screen 2 Enter your L2TP server address in the L2TP Server text box. 3 Enter your L2TP user...
User Guide
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...the Client PC IP Address text box. 4 If you have been assigned more than one IP address for the WAN interface, then you can support large encryption networks (such as the Internet) by establishing an authenticated and encrypted tunnel for device authentication. Enter the last digits of VPN operation:... by using digital certificates for passing secure data over the Internet. provides IP network-layer encryption. The DMZ screen displays (Figure 43). The Router supports three modes of the client PCs IP address in the Client PC IP Address text box. 6 Click Apply to the IP address of the...
...the Client PC IP Address text box. 4 If you have been assigned more than one IP address for the WAN interface, then you can support large encryption networks (such as the Internet) by establishing an authenticated and encrypted tunnel for device authentication. Enter the last digits of VPN operation:... by using digital certificates for passing secure data over the Internet. provides IP network-layer encryption. The DMZ screen displays (Figure 43). The Router supports three modes of the client PCs IP address in the Client PC IP Address text box. 6 Click Apply to the IP address of the...
User Guide
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...on the LAN to a Virtual Server on the LAN. PPTP does not support gateway to gateway connections and is used to a PPTP security gateway. Check that your ISP's routers support this screen remember that they support the same encryption method. L2TP is used to authenticate a user, and IPSec... is only suitable for remote client access to encrypt data. Check that your ISP's routers support this is unaffected. ■ PPTP (Point-to servers on the Internet is a combination of the connection must contain the same information. Pass...
...on the LAN to a Virtual Server on the LAN. PPTP does not support gateway to gateway connections and is used to a PPTP security gateway. Check that your ISP's routers support this screen remember that they support the same encryption method. L2TP is used to authenticate a user, and IPSec... is only suitable for remote client access to encrypt data. Check that your ISP's routers support this is unaffected. ■ PPTP (Point-to servers on the Internet is a combination of the connection must contain the same information. Pass...
User Guide
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...you want to use to access status messages. 9 Select the version of your Router to send status messages to the SNMP management agent if a problem occurs, click Apply to save the settings. The Router supports V1 and V2c trap messaging. 10 Click Apply to save the settings. enables ... perform administrative functions. Your SNMP management agent needs to be configured with this name so that your management agent supports from your Router. 4 In the Access column, select either: ■ Read to allow the management agent to manage different parameters of the SNMP communication ...
...you want to use to access status messages. 9 Select the version of your Router to send status messages to the SNMP management agent if a problem occurs, click Apply to save the settings. The Router supports V1 and V2c trap messaging. 10 Click Apply to save the settings. enables ... perform administrative functions. Your SNMP management agent needs to be configured with this name so that your management agent supports from your Router. 4 In the Access column, select either: ■ Read to allow the management agent to manage different parameters of the SNMP communication ...
User Guide
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...an Internet Draft proposed to IETF in the Advanced menu also enable you to configure Routing options, and to support this function, make sure you have a single IP address and you turn NAT off, the computers on...administrator password. Other problems may also occur. ■ IPSec NAT-T Pass-through NAT Routers. NAT-T (NAT Traversal) is the method by which the router shares the single IP address assigned by your ISP with passing IPSec traffic through -... it is needed, as it will not be disabled if your network. The OfficeConnect Cable/DSL Router supports NAT-T draft 2 implementation.
...an Internet Draft proposed to IETF in the Advanced menu also enable you to configure Routing options, and to support this function, make sure you have a single IP address and you turn NAT off, the computers on...administrator password. Other problems may also occur. ■ IPSec NAT-T Pass-through NAT Routers. NAT-T (NAT Traversal) is the method by which the router shares the single IP address assigned by your ISP with passing IPSec traffic through -... it is needed, as it will not be disabled if your network. The OfficeConnect Cable/DSL Router supports NAT-T draft 2 implementation.
User Guide
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... subnet mask are both set to 0.0.0.0, this IP address can remotely manage the router check box if you want any PC to be entered in the browser as ... Route screen The following information is the default route. Static Route The Router supports static route functionality. Routing This sub-menu option displays three tabs along the top of the route. 82... tab from the Advanced > Routing sub-menu to display the screen shown in . 4 Click Apply to remotely manage the Router in the Port for each static route: ■ Index - the network address of the main screen: Static Route, RIP...
... subnet mask are both set to 0.0.0.0, this IP address can remotely manage the router check box if you want any PC to be entered in the browser as ... Route screen The following information is the default route. Static Route The Router supports static route functionality. Routing This sub-menu option displays three tabs along the top of the route. 82... tab from the Advanced > Routing sub-menu to display the screen shown in . 4 Click Apply to remotely manage the Router in the Port for each static route: ■ Index - the network address of the main screen: Static Route, RIP...
User Guide
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... route, and click Apply. LAN and WAN interfaces can delete an existing entry by the network address. the subnet mask of each other. RIP The Router supports the Routing Information Protocol (RIP). RIP allows you to set to the network specified by clicking on delete in Figure 58 Figure 57 Add/Edit...
... route, and click Apply. LAN and WAN interfaces can delete an existing entry by the network address. the subnet mask of each other. RIP The Router supports the Routing Information Protocol (RIP). RIP allows you to set to the network specified by clicking on delete in Figure 58 Figure 57 Add/Edit...
User Guide
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... Figure 58 RIP screen To set up or change information for RIPv2) from the Version drop-down list. 3Com recommends that you use RIPv1 if there is any RIP enabled device on your Router allows it to indicate to other RIP-enabled devices that they both : 1 Check the RIP Mode - ... other case, select RIPv2. 5 Select either 1 (for RIPv1) or 2 (for the LAN interface, the WAN interface or both have routes that does not support RIPv2. Enable check box if you select Silent, the Router only receives RIP update messages. 4 Select either Enable or Disable from the Operation Mode drop-down list.
... Figure 58 RIP screen To set up or change information for RIPv2) from the Version drop-down list. 3Com recommends that you use RIPv1 if there is any RIP enabled device on your Router allows it to indicate to other RIP-enabled devices that they both : 1 Check the RIP Mode - ... other case, select RIPv2. 5 Select either 1 (for RIPv1) or 2 (for the LAN interface, the WAN interface or both have routes that does not support RIPv2. Enable check box if you select Silent, the Router only receives RIP update messages. 4 Select either Enable or Disable from the Operation Mode drop-down list.
User Guide
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... Key text box, enter the account password. 4 Click Apply to a dynamic IP address. 86 CHAPTER 5: ROUTER CONFIGURATION DDNS Dynamic Domain Name Server (DDNS) enables you to map a static domain name to make this service active. The Router supports two DDNS providers, TZO.com and DYNDNS. Before you can be either TZO.com or...
... Key text box, enter the account password. 4 Click Apply to a dynamic IP address. 86 CHAPTER 5: ROUTER CONFIGURATION DDNS Dynamic Domain Name Server (DDNS) enables you to map a static domain name to make this service active. The Router supports two DDNS providers, TZO.com and DYNDNS. Before you can be either TZO.com or...
User Guide
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... to save the file to clear the log (note that provide information and support concerning the Router (Figure 64). The Logs screen displays (Figure 63): Figure 63 Logs Screen 2 Either: ■ Click Refresh to disk in a text file. Support/Feedback Selecting Support/Feedback from the sub-menu. When prompted for a location to save the...
... to save the file to clear the log (note that provide information and support concerning the Router (Figure 64). The Logs screen displays (Figure 63): Figure 63 Logs Screen 2 Either: ■ Click Refresh to disk in a text file. Support/Feedback Selecting Support/Feedback from the sub-menu. When prompted for a location to save the...
User Guide
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Figure 65 Feedback Screen 90 CHAPTER 5: ROUTER CONFIGURATION Figure 64 Support Screen Feedback Selecting the Feedback option on the sub-menu displays the Feedback screen and allows you to provide feedback to obtain technical support. This screen should not be used to 3Com on the operation of your Router (Figure 65).
Figure 65 Feedback Screen 90 CHAPTER 5: ROUTER CONFIGURATION Figure 64 Support Screen Feedback Selecting the Feedback option on the sub-menu displays the Feedback screen and allows you to provide feedback to obtain technical support. This screen should not be used to 3Com on the operation of your Router (Figure 65).