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Western Digital HPBAAD0020HBK Support Question

Western Digital HPBAAD0020HBK Support Question

Find answers below for this question about Western Digital HPBAAD0020HBK - HP SimpleSave External Hard Drive 2 TB.
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Question posted by meplasa on May 29th, 2019

No Read ! My Hpbaad0020hbk - Hp Simplesave External Hard Drive 2 Tb

Please help !Reconoced and no read the information

Current Answers

Answer #1: Posted by hzplj9 on May 30th, 2019 12:45 PM
This answer was accepted by the poster of the original question.
hzplj9

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If you connected the drive using its normal interface make sure you have the correct cable. If the drive spins up it may take a while to be read. If you remove the drive from the casing it will be an SATA drive which could be connected directly to a SATA interface on a PC to verify it is not a drive problem but the interface. However if it is still under warranty then before disassembling anything check the status. If it is still under warranty then contact the manufacturer. You will need more involved diagnostics to determine where the fault lies. Also verify that you are using the correct power supply and it is functioning correctly. By all means place another question with any more information you can on what information you get on the screen. We may be able to advise further.

Good luck.

Related Western Digital HPBAAD0020HBK Manual Pages

Quick Install Guide (pdf) - Page 2

... touching the circuit board components on its drivers have been properly installed prior to connecting the hard drive. Operating System Information Installing Your New WD Hard Drive as an Upgrade From a Previously Installed Hard Drive To ensure the optimal settings for drives >137 GB) Windows Me and Windows 98SE (may vary depending on the configuration you run the...
Quick Install Guide (pdf) - Page 3

...using a standard 40-pin, 80-conductor IDE interface cable. If installing your new WD hard drive as a secondary device on each side). For proper grounding, use the Master setting. ... or Single Configuration) 1. If installing the hard drive as the only device on the same IDE cable, a. Install the Hard Drive Important: Your new WD hard drive must use the Single setting (no need ...
Quick Install Guide (pdf) - Page 4

... of two IDE/ATA devices. Installation Instructions for a maximum of hard drive utilities called Data Lifeguard Tools with a U-shaped mounting bracket installed in the rear drive bay is larger than 137 GB, you will be installed in the following system configurations: a. For more information on Master/Slave support on -screen instructions. Important: For detailed...
Quick Install Guide (pdf) - Page 5

... system stalls when adding a drive larger than 32 GB. upgrade to access full hard drive capacity. For further information regarding operating system and BIOS ...drive. Operating System May exhibit the following the installation instructions you experience difficulties, read this capacity have difficulty detecting large capacity hard drives. Figure 6 Single If the drive...
Quick Install Guide (pdf) - Page 6

...Approvals • Radio Frequency Interference Statement • Warranty Information Agency Approvals WD hard drives meet the standards of the following regulatory agencies: Federal Communication ...manual for Safety of Information Technology Equipment including Electrical Business Equipment (File E101559). Technical Support If you need additional information or help during the installation or...
User Manual (pdf) - Page 1

Western Digital EIDE Hard Drive Installation Guide
User Manual (pdf) - Page 2

... be mentioned herein that belong to change specifications at any infringement of patents or other companies. 2779-001001-013 10/03 Western Digital EIDE Hard Drive Installation Guide Information furnished by Western Digital is granted by Western Digital for any time without notice. © 2003 Western Digital Technologies, Inc. Western Digital and the...
User Manual (pdf) - Page 3

... Lifeguard Tools v11.0 Create a Bootable Diskette 9 View Installation Tutorial 10 Set Up Your Hard Drive 11 Install a New Boot Drive 11 Install an Additional Storage Drive 14 Install a Drive Larger than 137 GB 17 Drive-to-Drive Copy Utility 19 Hard Drive Information 20 Install the Hard Drive in a Macintosh System 21 22 Troubleshooting Operating System and BIOS Limitations 22 Alternate...
User Manual (pdf) - Page 5

...poster ! Mac G4 or greater (may require an Ultra ATA controller card with support for hard drives greater than 137 GB Macintosh ! Windows XP Service Pack 1 (or higher) ! This ...installation manual provides instructional steps and corresponding illustrations to make the installation process of your new hard drive as quick and easy as possible. Windows Millennium (Me) ! Kit Contents ! For...
User Manual (pdf) - Page 6

... case you are precision instruments and should be damaged by touching the metal chassis of the following precautions when unpacking and installing your Western Digital hard drive on your hard drive. This information is packaged in anything other than the original packaging or Western Digital approved materials. ! Be aware of the computer before handling the...
User Manual (pdf) - Page 7

... of Western Digital special offers and product updates by registering your new Western Digital hard drive. WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Register Your Drive Take advantage of your computer or by backing up your existing hard drive before installing your new hard drive online at https://www.wdc.com/products/registration. Unplug the power cord. 3. Most operating...
User Manual (pdf) - Page 8

..., use the Master/Slave or Single configuration. Data Lifeguard Tools for the jumper block diagram. If your kit). WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE 2 Install the Hard Drive IMPORTANT - Western Digital Enhanced IDE hard drives have a 10-pin jumper block located next to a single cable are installing your system does not support Cable Select or...
User Manual (pdf) - Page 9

If you are installing your new Western Digital hard drive along with a non-Western Digital hard drive, obtain jumper setting information from the original hard drive manufacturer. Single Configuration Single - Installing the new drive as the primary (bootable) drive: If installing your new Western Digital hard drive as the Master drive on the cable with two IDE devices, move the jumper shunt...
User Manual (pdf) - Page 10

... to the 40-pin connector on the back of the IDE interface cable to the Motherboard: Attach the blue end of your new Western Digital hard drive. Connect the Power Supply Cable: Attach the computer system power supply cable to the 4-pin power connector on the motherboard. Match pin 1 on the motherboard...
User Manual (pdf) - Page 11

... all four screws. Æ Mounting frame Power on the system. At startup, your system BIOS should auto-detect the hard drive with a series of system messages identifying the Western Digital hard drive. This concludes the hard drive installation process. 2. If there is no hard drive detection or an error message appears, you may now format and partition the...
User Manual (pdf) - Page 12

... will be booted from the Data Lifeguard Tools CD upon startup. Selecting Type 9 ensures that the software will install on your system. 4. WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Configure the System BIOS Before partitioning and formatting your system manual for instructions if necessary. 2. If you have either option, you must tell...
User Manual (pdf) - Page 13

... (Internet connection required). DATA LIFEGUARD TOOLS V11.0 - 9 Depending on your system cannot boot from one another ; Hard Drive Information - b) If using the DOS version, restart the computer and boot from one drive to use either the Windows or DOS version of Data Lifeguard Tools vary slightly from the CD. Data Lifeguard Tools contents: ! View...
User Manual (pdf) - Page 14

.... a) If using the DOS version, your instructions will open automatically and display your model number or the desired hard drive configuration, depending on whether you to select your custom instructions. WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE View Installation Tutorial This section allows you run the Windows or DOS version. If using the DOS...
User Manual (pdf) - Page 15

... Lifeguard Tools CD into your desktop. 2. Select Run Data Lifeguard Installation Software from the list of your new Western Digital hard drive both as a new boot drive as well as the new boot drive and click Next. The main menu below appears after Data Lifeguard Tools has loaded. Data Lifeguard will take several moments...
User Manual (pdf) - Page 16

... below appears. Data Lifeguard is automatically partitioned to the largest capacity based on your operating system limitations. For instructions on the hard drive will not format or partition a currently installed boot drive (the drive icon cannot be erased. If you must first click Delete to proceed with format and partition. DATA LIFEGUARD TOOLS V11...

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