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Western Digital HPBAAD0020HBK Support Question

Western Digital HPBAAD0020HBK Support Question

Find answers below for this question about Western Digital HPBAAD0020HBK - HP SimpleSave External Hard Drive 2 TB.
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Question posted by meplasa on May 29th, 2019

Hp Simplesave External Hard Drive Recognized But Bot Accessible

I have a HPBAAD0020HBK - HP SimpleSave External Hard Drive 2 TBThe computer recognizes the simpledrive but it doesn´t read the information. it won't let me access the drive.

Current Answers

Answer #1: Posted by hzplj9 on May 30th, 2019 12:51 PM
This answer was accepted by the poster of the original question.
hzplj9

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Go to system management and see if the drive is seen there first. A 3tb can take a while to come up if it is full. Does the light show on the drive as active?

You could try a program such as 'Glary utilities' which is free to diagnose the drive. Place another question with any more information that you can to help us give you a solution.

Good Luck

Related Western Digital HPBAAD0020HBK Manual Pages

Quick Install Guide (pdf) - Page 2

... retailer. Operating System Information Installing Your New WD Hard Drive as an Upgrade From a Previously Installed Hard Drive To ensure the optimal settings for your drive configuration, we recommend you are running one of the hard drive. • Do not drop, shake, or knock down the hard drive. • Do not stack hard drives or stand your WD hard drive on using an anti...
Quick Install Guide (pdf) - Page 3

... Select Cable Select is also jumpered as a secondary device on the motherboard (Figure 2). 3. Standard Jumper Settings (Master/Slave or Single Configuration) 1. Install the Hard Drive Important: Your new WD hard drive must use the Master setting. 3. Refer to the illustration on the cable, use the Single or Master/Slave configuration. Note: Cable Select mode...
Quick Install Guide (pdf) - Page 4

... for Windows 2000/XP Install a Single Hard Drive: 1. To install a hard drive smaller than 137 GB, you will scan and detect the newly installed hard drive. Note: Cable Select mode is capable of the jumper block). If your system to Apple support article 24342 at support.wdc.com. For further information, visit our website at www.apple...
Quick Install Guide (pdf) - Page 5

... hard drive. For detailed information on drive partitions exceeding 137 GB. Creating multiple partitions less than 137 GB will be accessed to resolve this setting. 10-pin connector Dual (Slave) If the drive you are installing is the Master on the cable with drives larger than 32 GB; To run Data Lifeguard Tools: a. If you experience difficulties, read...
Quick Install Guide (pdf) - Page 6

...8226; Agency Approvals • Radio Frequency Interference Statement • Warranty Information Agency Approvals WD hard drives meet the standards of the following regulatory agencies: Federal Communication Commission (...product support website at : register.wdc.com Regulatory Compliance This appendix contains information on a different circuit or outlet. This digital apparatus does not exceed...
User Manual (pdf) - Page 2

... by Western Digital for any infringement of third parties which may result from its use . Other marks may be accurate and reliable. Western Digital EIDE Hard Drive Installation Guide Information furnished by Western Digital is believed to change specifications at any time without notice. © 2003 Western Digital Technologies, Inc.
User Manual (pdf) - Page 3

... Lifeguard Tools v11.0 Create a Bootable Diskette 9 View Installation Tutorial 10 Set Up Your Hard Drive 11 Install a New Boot Drive 11 Install an Additional Storage Drive 14 Install a Drive Larger than 137 GB 17 Drive-to-Drive Copy Utility 19 Hard Drive Information 20 Install the Hard Drive in a Macintosh System 21 22 Troubleshooting Operating System and BIOS Limitations 22 Alternate...
User Manual (pdf) - Page 5

... - 1 Mac® OS X v10.2 or later ! Operating system manual ! Operating system installation diskette or CD ! Macintosh® OS v8.6 or later Additional system requirements for hard drives greater than 137 GB Macintosh ! Mac G4 or greater (may require an Ultra ATA controller card with support for purchasing a Western Digital Enhanced IDE (EIDE...
User Manual (pdf) - Page 6

...and installing your new Western Digital hard drive. Record Your Hard Drive Information In the table that follows, write down the hard drive. ! Handle the hard drive by rough handling, shock and vibration, or electrostatic discharge (ESD). Do not stack hard drives or stand your Western Digital hard drive on your Western Digital hard drive: ! See the illustrations below for technical...
User Manual (pdf) - Page 7

... installation, protect your data by backing up your existing hard drive before installing your new hard drive online at https://www.wdc.com/products/registration. WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Register Your Drive Take advantage of your computer or by registering your new Western Digital hard drive. Power off the computer. 2. Unplug the power cord. 3. BEFORE...
User Manual (pdf) - Page 8

... to reposition the jumper shunt on the cable, make sure that the other drive is Cable Select. WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE 2 Install the Hard Drive IMPORTANT - See page 5 for Western Digital hard drives is also jumpered as an Upgrade From a Previously Installed Hard Drive: To ensure the optimal settings for Windows will generate your custom installation...
User Manual (pdf) - Page 9

... hard drive. Note: Not all hard drive manufacturers use the following information to pins 3 and 4. Single Configuration Single - Installing the new drive as the only drive in the system: If installing your new Western Digital hard drive as the secondary drive on the cable with a non-Western Digital hard drive, obtain jumper setting information from the original hard drive manufacturer...
User Manual (pdf) - Page 21

... latest Service Pack (SP) updates to access the full capacity of a drive larger than 137 GB, you must follow the instructions below will take a moment and scan for all of available options. WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Install a Drive Larger than 137 GB To access the full capacity of your hard drive greater than 137 GB.
User Manual (pdf) - Page 23

... you to copy files from the main menu. 2. You can click on Browse to begin drive copy. The progress bar for each path, click Start to easily access the folder or files on the source drive with a newer, faster hard drive. 1. This feature is useful if you have selected the folder for the current file...
User Manual (pdf) - Page 26

... Solution: Contact your hard drive appropriately. WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE 4 Troubleshooting This section contains information on the drive partitions exceeding 137 GB. Frequently asked questions ! Hard Drive Formatting Issues (Windows 95/98/Me) ! If you may have limitations related to fully recognize higher capacity hard drives. TROUBLESHOOTING - 22...
User Manual (pdf) - Page 27

... to access the full capacity of your system BIOS or purchase a controller card. Windows Me ! WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE 2. Use the Data Lifeguard Tools software to determine if your operating system must recognize extended BIOS functions. To run Data Lifeguard Tools: - Follow the setup instructions for a BIOS Flash or more information. Visit...
User Manual (pdf) - Page 29

...) Windows 98 may exhibit the following problems: ! Q263045* ! FDISK does not recognize the full size of partitions or logical drives larger than 64 GB - Q263044* ! WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Hard Drive Formatting Issues with Windows 95/98/Me For 32 GB drives and larger, several limitations with the Windows operating system programs have difficulty...
User Manual (pdf) - Page 30

...and make sure that you how to the drive making clicking noises. Each system's BIOS is wrong? For specific information on the screen after the memory count of... option appropriate to your system motherboard. What is configured differently, but the system BIOS cannot recognize the hard drive. Leave the power cable attached. 2. Note: Typically a message is a BIOS limitation issue...
User Manual (pdf) - Page 31

... If the system only recognizes 2.1 GB, 8.4 GB, 32 GB, 64 GB, or 137 GB of attaining. Purchase an Ultra ATA controller card. Why? WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE YES - Other...selection of the hard drive and use the higher transfer rates. 3. What happened? It will install an overlay on the boot sector of your hard drive and enables full access of data corruption...
User Manual (pdf) - Page 33

... IEC-950 (EN60950) Standard for suggestions. If interference problems do occur, consult the system equipment owner's manual for Safety of Information Technology Equipment including Electrical Business Equipment. Warranty Information Agency Approvals Western Digital hard drives meet the standards of the following topics: ! APPENDIX - 29 5 Appendix WESTERN DIGITAL EIDE...

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