Sony KDL-46Z4100 Support Question
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Question posted by Shak2003361 on December 1st, 2018
Model Kdl-40z4100 Screen Issue
Hi there i have a sony bravia model KDL-40Z4100 the problem i am having is the picture is very dark.There is colour but but it is off. Tried uploading pics but keep getting image to large.ThanksShak
Current Answers
Answer #1: Posted by Odin on December 1st, 2018 10:27 AM
The TV menu may have been accidentally set in the wrong COLOR, HUE, or BRIGHTNESS. Try resetting the color in the TV menu. Also a loose or damaged wire and cable can distort the TV picture. Check the cable that you are using for that input and be sure it is not damaged or loose. You can also unplug the TV for 10 minutes and see if that resets the issue. As a last resort, go into the menu of your TV and do a factory reset. If the issue persists (or if you require further explanation), you'll have to consult Sony: use the contact information here--https://www.contacthelp.com/sony/customer-service.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by ManAndMonkey on January 21st, 2019 1:44 AM
I am sorry to read of your tv trouble, please email [email protected] for further assistance
Feel free to rate !!!!
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