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Sony KDL-40Z5100 Support Question

Sony KDL-40Z5100 Support Question

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Question posted by skolakowski on December 12th, 2011

Sony Kdl-40z5100 - 40' Lcd Tv - Closed Caption Not Working

I have a Sony KDL-40Z5100 - 40" LCD TV connected via HDMI to a Cablevision Scientic Atlantic Cable box - when I hit the Mute button, I don't get the "Closed Caption" words, however it does Mute the speakers.  I have tried different setting on both the TV as well as the cable box to no avail!  And yes, I did RTFM.

Current Answers

Answer #1: Posted by TVDan on December 12th, 2011 7:57 PM
This answer was accepted by the poster of the original question.
TVDan

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The only way to get CC with HDMI is for the source to provide this information, and then the source will have no idea if the TV is on mute or not.


TV Dan

Related Sony KDL-40Z5100 Manual Pages

Operating Instructions - Page 1

Operating Instructions LCD Digital Color TV KDL-52Z5100 KDL-46Z5100 KDL-40Z5100 © 2009 Sony Corporation Sony Customer Support U.S.A.: www.sony.com/tvsupport Canada: www.sony.ca/support United States 1.800.222.SONY Canada 1.877.899.SONY Please Do Not Return the Product to the Store
Operating Instructions - Page 2

...trademarks of Dolby Laboratories. Changes to Gemstar-TV Guide International, Inc. This manual is a trademark of Sony Corporation. "PlayStation" is a registered trademark...TV Guide International, Inc. TV Guide, Picture/Sound, Light Sensor, Power Savings) can be liable for the 40, 46 and 52 inch BRAVIA KDL... of the TV. HDMI, the HDMI logo and High-Definition Multimedia Interface are ...
Operating Instructions - Page 3

... details. Use the documentation listed below to get the most complete TV operation information available for your TV. Read this Sony BRAVIA® high-definition television. Quick Setup Guide Provides TV setup information, illustrates sample optional equipment connection diagrams, and highlights TV features. Safety Booklet Provides precautionary measures to keep you for purchasing...
Operating Instructions - Page 10

... strongly recommended that you connect the CABLE/ANTENNA input using a 75-ohm coaxial cable to switch between the cable and over-the-air antenna programming, Cable A as shown here. Antenna B Set the Cable/Antenna setting found Rear of TV CABLE/ANTENNA under the Settings on the back of TV CATV/Satellite antenna cable HD cable box/ HD satellite box HDMI cable 10 For the best...
Operating Instructions - Page 11

... with DVI Connection Rear of TV DVI-to-HDMI cable HD cable box/ HD satellite box CATV/ Satellite antenna cable Getting Started AUDIO-R (red) AUDIO-L (white) Audio cable • If your equipment has a DVI output and not an HDMI output, connect the DVI output to the HDMI IN 1 (with Component Connection Rear of HDMI IN 1. Shown with DVI-to-HDMI cable or adapter) and connect the audio...
Operating Instructions - Page 14

Connecting Other Equipment Blu-ray Digital Disc Player/ DVD satellite Digital Audio Personal "PS3" player receiver cable box system computer VIDEO IN VIDEO Y LAN PB PR DIGITAL AUDIO OUT L AUDIO R 1 2 AUDIO COMPONENT IN AUDIO OUT (1080p/1080i/720p/480p/480i) (VAR/FIX) (OPTICAL) IN 1 L AUDIO R CABLE / ANTENNA USB PC IN RGB AUDIO 2 IN IN 3 IN...
Operating Instructions - Page 18

... 2 Use the following remote control buttons to settings optimized for digital programs (see page 13). Alternate Audio is only available for home viewing (this TV, connect to complete it at a later ...TV Guide On Screen, see page 38. • If the language that you selected in the Language setting is available from the network features included on this setting is available from a cable box...
Operating Instructions - Page 20

... WIDGETS BRAVIA INTERNET VOL MUTING CH JUMP REC RECPAUSE RECSTOP BD/DVD TOP MENU MENU F1 F2 YELLOW BLUE RED GREEN ~ • The 5, PLAY and CH + buttons have a tactile dot. When the TV FUNCTION button is not selected). N PLAY: Press to set for details). The picture settings will be connected by an HDMI connection to the DVD...
Operating Instructions - Page 21

...TV Button Description DISPLAY LIGHT POWER TV POWER DVD AMP STB TV FUNCTION PREV REPLAY ADVANCE NEXT PLAY SYNC MENU PAUSE STOP 5 SCENE ql w; 6 BRAVIA INTERNET VIDEO Press to select the best picture and sound settings for the particular type of the connected... Buttons Press to display Favorites menu. the channel changes after two seconds. qs VOL qd MUTING qf CH JUMP qd MUTING qf...
Operating Instructions - Page 22

... WIDGETS BRAVIA INTERNET Button ws CC wd BRAVIA INTERNET WIDGETS wf INPUT wg V/v/B/b ws wd wh OPTIONS wf wg wj JUMP wh Description Press to turn Closed Captions (CC) on current input and/or content. The Options menu items vary based on , off, or automatically display CC when sound is muted. To scan quickly...
Operating Instructions - Page 23

... that the TV needs servicing (see contacting Sony information on . Press repeatedly to toggle through the inputs. ~ • Inputs can be affected. Lights up the external inputs labels. Press to display TV Home Menu/XMB™ to turn on and off the TV. Lights up /down either +/-. In the MENU screen, these buttons serve as...
Operating Instructions - Page 24

... within 30 seconds, you must repeat step 2. 4 Press or ENT to confirm the code. Function Button Sony Equipment Code Number DVD DVD Player 31033 AMP Receiver 52172 STB Digital Satellite 01639 Programming Other Equipment DISPLAY LIGHT POWER TV POWER Follow the steps below to program your remote control. VOL CH ~ • Any of...
Operating Instructions - Page 28

... pressed. DVD or BD Input VIDEO 1 or A/V Input SAT or Cable Input TV or Tuner Input Remote Control Backlight The remote control backlight can be set auto backlight: Press LIGHT and MUTING simultaneously until the TV FUNCTION button blinks. MUTING Muting R/G/B/Y Control RED Red GREEN Green BLUE Blue YELLOW Yellow Universal Blu-ray, HD-DVD, DVD, DVD...
Operating Instructions - Page 34

...connected equipment, or sample folder. 5 Press v/V to highlight the music file or folder you would like to add to your slideshow and select OK. Storage Media Playback Method Start Slideshow Add to Favorites Device Actions OPTIONS Close... TV is compatible with all . Photo USB Sony - Press and hold B to move forward. Sony ...media servers, Sony USB connected equipment, or the sample folder. 2...
Operating Instructions - Page 38

... (Current) Menu Area Guide Menu Bar Profile Name Clock Icons for a program by browsing through categories or by categories, while TV Listings is available with connection to the TV's CABLE/ANTENNA input without using a cable box. TV Guide On Screen® Use the Guide to find the program that allows you can be used to page up...
Operating Instructions - Page 43

...; Adjusting the volume and muting of the HDMI input when connecting the HDMI cable. Available options using Control for HDMI The following operations are available after you connect the supported Sony equipment with Control for HDMI function to your TV: • Automatically turn off the connected equipment when you turn off the TV. • The connected equipment and TV are possible: •...
Operating Instructions - Page 44

... strong solvents such as a thinner, alcohol or benzine for sample connections. The TV should also be watching the wrong input. • You may have accidentally pressed the MUTING button on again.) WARNING: The reset will turn itself off, then back on your TV. • Wipe the LCD screen gently with a soft cloth. • Stubborn stains may...
Operating Instructions - Page 45

... TV installations. KDL- Compatible Wall-Mount Bracket and Speaker Bar Information Use the following two conditions: (1) This device may cause harmful interference to radio communications. KDL- 40Z5100 46Z5100 52Z5100 Sony Wall-Mount Bracket Model No. Be sure to subcontract the installation to a Sony dealer or licensed contractor and pay adequate attention to radio or television...
Operating Instructions - Page 46

.... 46 Specifications Model KDL-40Z5100 KDL-46Z5100 KDL-52Z5100 System Television system NTSC: American TV standard ATSC (8VSB terrestrial): ATSC compliant 8VSB QAM on cable: ANSI/SCTE 07 2000 (Does not include CableCARD functionality) Channel coverage Analog terrestrial: 2 - 69 / Digital terrestrial: 2 - 69 Analog Cable: 1 - 135 / Digital Cable: 1 - 135 Panel system LCD (Liquid Crystal...
Operating Instructions - Page 47

..., described 8, 9 Auto Program 18 B Background TV 40 BD/DVD MENU button 21 BD/DVD TOP MENU button 21 BRAVIA INTERNET VIDEO button 21 BRAVIA INTERNET WIDGETS button 22 BRAVIA Sync buttons 20 C CABLE/ANTENNA input, described 8, 9 CC button 22 CH +/- button 22, 23 COMPONENT IN (1080p/1080i/720p/480p/480i) 8, 9 D DIGITAL AUDIO OUT (OPTICAL) 8, 9 DISPLAY button 20 DMex/SERVICE 8, 9 DVR/VCR...

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