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Sony KDL-32M3000 Support Question

Sony KDL-32M3000 Support Question

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Question posted by learnerjean on January 25th, 2012

Black Screen But Has Sound

I have a sony bravia kdl-32m-3000 tv that has sound but no picture. Just a black screen. What could the problem be?

Current Answers

Answer #1: Posted by TVDan on January 25th, 2012 9:27 PM
This answer was accepted by the poster of the original question.
TVDan

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This could be the inverter board if the screen never lights up at all. In a very dark room turn the set on to verify that the screen stays black always. Then with a very bright flashlight pointed into the screen check to see that the video is present (be careful not to scratch the screen). If you have this situation then order this board: http://www.shopjimmy.com/sony-1-789-907-11-backlight-inverter.htm

If the screen lights up for a couple second then it could be the same inverter board or the florescent lamp inside the panel. A good tecnician can determine which is bad.

If the screen lights up slightly but never shows any picture then it could be the T-con board : http://www.shopjimmy.com/samsung-lj94-01420v-t-con-board.htm

always look at the board in your set to ensure that the board listed matches before you order anything from this site. They get boards from sets that have the screen broken, so their prices are cheaper than from Sony.


TV Dan

Related Sony KDL-32M3000 Manual Pages

Operating Instructions - Page 1

3-213-437-14(1) LCD Digital Color TV Operating Instructions KDL-26M3000 KDL-26ML130 KDL-32M3000 KDL-32ML130 KDL-37M3000 © 2007 Sony Corporation
Operating Instructions - Page 2

... face the screen with an extension cord, receptacle or other WALL-MOUNT BRACKET may cause undesired operation. In this TV. It is designed, for the voltage where you will not occur in the spaces provided below 41°F (5°C). KDL-26M3000 KDL-32M3000 KDL-26ML130 KDL-32ML130 KDL-37M3000 Sony Wall-Mount Bracket Model No. Note This television includes a QAM...
Operating Instructions - Page 3

... Inserting Batteries into the Remote control 21 Remote Control 21 Indicators 24 Using the TV Menus Navigating through TV Menus 25 Menu Descriptions 25 Using the Applications Menu 26 Using the Picture Menu 28 Using the Sound Menu 28 Using the Screen Menu 29 Using the Channel Menu 30 Using the Parental Lock 31 Using...
Operating Instructions - Page 5

... or other electric light or power circuits, or where it picks up static charges. Cleaning the screen surface/ cabinet of explosion if battery is provided. 5 Stubborn stains may gather dust and get dirty... placing the TV on a 120 V AC supply only. Picture distortion and/or noisy sound may occur if the TV set Unplug the AC power cord when cleaning this could result in the TV are provided ...
Operating Instructions - Page 6

...Before carrying the TV set or moving the panel, hold it checked immediately by qualified personnel. To obtain a clear picture, do not subject it firmly from the bottom. Never install the TV as illustrated ... cause a fire or damage to the TV set , do not expose the screen to attach the brackets supplied with liquids, such as vases, on the LCD panel and the frame around the set as they...
Operating Instructions - Page 7

... life of the LCD panel and is installed in a dark ambient without an input source or blank screen. s Never place the TV in placing the TV. Outdoor use . Bumping of the vehicle may cause the TV to dangerous voltage or other vessels Do not install this TV outdoors. Do not install this condition. it . Sound carries very easily...
Operating Instructions - Page 9

... resolution of your BRAVIA TV is displayed on an HDTV, you compare a high-definition signal to Stunning HD Experience: Set, Sound, Source, and Setup Along with different aspect ratios (the width-to-height ratio of the TV to adjust the 4:3 image to fit the entire screen (see black bars on upgrading to 1080i. 9 The picture quality may...
Operating Instructions - Page 14

...IN) input. • HDMI connection is located on your VCR or other video equipment that this TV and any HDMI-equipped audio/video equipment, such as DVD player, a set-top box, A/V ... audio output jacks on the left side panel of 1,366 dots × 768 lines. S VIDEO provides better picture quality than composite video (5). S VIDEO does not provide sound, you need to the S VIDEO output...
Operating Instructions - Page 20

... use air signals, please connect antenna. The Initial Setup screen appears. Yes supplied) and change the switch to stop ...Program Please wait. Allow 50+ minutes for completion. Please select your TV for completion. 2 Press V/v to start Auto Program. Auto Program ...Allow 50+ minutes for the first time. To Display the Picture in the Channel menu (see page 30). appears, make...
Operating Instructions - Page 22

... or description. Press to go back to select digital channels. and buttons to the previous screen when displaying MENU items and settings. Press again or press VOL + to adjust the volume... the MENU with - Press to restore the sound. For example, to mute the sound. Press to enter 2.1, press 2 , , 1 and . Press to turn On and Off the TV. 22 Button 4 GUIDE (For all channels including...
Operating Instructions - Page 23

... Wide Mode and current time. the channel changes after a few seconds. Use it as a Picture in the Screen menu (see page 27 for details) Wide Mode 4:3 480i/480p Standard definition source Wide Mode ... 0 - 9/ENT qj CH +/- • When the TV receives a 720p or 1080i signal, Normal cannot be selected. and on -screen cursor. The TV will turn off after few seconds. The Wide Mode settings...
Operating Instructions - Page 24

... Power LED to adjust the volume. Unplugging the power cord while the TV is turned on the back cover). In the MENU screen, these buttons serve as up/down buttons. Press to display the MENU with TV functions and settings (see contacting Sony information on . Do not put anything near the sensor, as confirming...
Operating Instructions - Page 25

... from this menu. Picture The Picture Menu is used to fine tune and change the proportions of the screen, select: Wide Mode, 4:3 Default, Auto Screen Wide, Vertical Center,...Light Sensor. Sound The Sound Menu allows you create a password, confirm the password by entering it again. Navigating through TV Menus 1 Press on the remote control to display on screen the Menu TV options. ...
Operating Instructions - Page 26

Parental Lock This option is a direct shortcut to the Screen menu for adjust the picture size in the Wide Mode option (see page 29). Favorites • To change ...pressing navigate through the channels; without having to This feature lets you select the external inputs connected to your TV. 1 Press V/v to choose a external input from the list of the remote control to see page 36)....
Operating Instructions - Page 27

...Picture In Picture) feature provides PC input signal and TV channels; allows you to TV...TV input to return to view two pictures simultaneously. To change the channels or enter the channel number using the numeric buttons. or just press to see TV...PC input. • You can just see TV channels at the same time. Press...; Main Window (PC) Sub Window (TV Channel) • To turn Off or...
Operating Instructions - Page 28

... set . Auto SAP Select to automatically switch the TV to factory default values. 28 Press B/b to increase or decrease picture contrast, then press to set . Press B/b to...increase or decrease lower-pitched sounds, then press to give every object a sharp, clean edge. Using the Picture Menu Option Picture Mode Customized picture viewing Reset Backlight Picture Brightness Color Hue Color ...
Operating Instructions - Page 35

...colors. CC1, CC2, CC3, CC4 Displays a printed version of the dialog or sound effects of the whole screen (if available). Select from 7 available styles. Character Style Select from the available ..., Right Shadow. If you to select basic closed caption options (EIA-608). Using the TV Menus Using the Setup Menu Option Description Closed Captions (CC) Allows you to select from ...
Operating Instructions - Page 39

... 35.) To turn off the Auto Wide option in the Sound menu (page 28). No sound/Noisy sound Good picture, no text is correctly connected to the TV in aspect ratios that came with a black border. ❑ You have bands on left and right sides of the screen. Explanation/Solution ❑ Make sure that the antenna is...
Operating Instructions - Page 41

...-26M3000/ KDL-26ML130 KDL-32M3000/ KDL-32ML130 KDL-37M3000 Television system Channel coverage Panel system Speaker output Input/Output jacks NTSC: American TV standard ATSC (8VSB terrestrial): ATSC compliant 8VSB QAM on cable: ANSI/SCTE 07 2000 (Does not include CableCARD functionality) Analog terrestrial: 2-69 / Digital terrestrial: 2-69 Analog Cable: 1-125 / Digital Cable: 1-135 LCD (Liquid...
Operating Instructions - Page 42

... 15 Digital Rating 31 DISPLAY button 23 E English Rating 34 ENT button 23 External Input Block 32 External inputs 26 F Favorite Channels 30 Favorites 26 French Rating 34 G GUIDE button 22 H HDMI... 24 Installing the TV on a wall 12 J JUMP button 23 L Label Channels 30 Light Sensor Described 24 M Menu Applications 26 Channel 30 Parental Lock 31 Picture 28 Screen 29 Setup 35 Sound 28 MENU button...

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