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Samsung SMH1816S Support Question

Samsung SMH1816S Support Question

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Question posted by time541 on April 24th, 2023

The Microwave Is Not Working. The Display Is Showing 5e.

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Answer #1: Posted by SonuKumar on April 24th, 2023 10:47 AM
SonuKumar

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May 9th, 2021

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The "5E" error code on Samsung microwaves indicates a problem with the microwave's door. Here are a few troubleshooting steps that you can follow to try and resolve the issue:
  1. Check the door switch: The door switch is responsible for detecting whether the door is open or closed. If the switch is faulty or misaligned, the microwave may not work properly. You can check the switch by opening and closing the door and listening for a clicking sound. If you don't hear a click, the switch may be faulty and will need to be replaced.
  2. Inspect the door latch: The door latch is the mechanism that secures the door when it is closed. If the latch is damaged or misaligned, the microwave may not work properly. You can inspect the latch by opening the door and checking for any visible damage or misalignment.
  3. Check the door seal: The door seal is responsible for preventing microwave radiation from escaping when the door is closed. If the seal is damaged or worn, the microwave may not work properly. You can check the seal by visually inspecting it for any damage or wear.

If none of the above steps resolve the issue, it's possible that there may be a problem with the control board or other internal components of the microwave. In this case, it may be best to contact a professional technician or Samsung's customer support for further assistance.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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Related Samsung SMH1816S Manual Pages

User Manual - Page 1

Please register your product at www.samsung.com/register 1-800-SAMSUNG (726-7864) ENGLISH SMH1816_XAA_03942A_EN.indd 1 2011-06-10 5:33:21 SMH1816 Microwave Oven user manual This manual is made with 100% recycled paper. imagine the possibilities Thank you for purchasing this Samsung product.
User Manual - Page 2

... personal injury or property damage. PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY A. B. Do not operate the oven if it in severe personal injury or death. Hinges and latches, (... It is damaged. It is no damage to use and care of your new Samsung microwave oven. Do NOT disassemble. C. IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS What the icons and signs in ...
User Manual - Page 3

...Read and follow the specific "Precautions to avoid possible exposure to excessive microwave energy" on page 4 of this appliance only in a microwave oven. 6. Install or locate this manual. 4. This appliance should be repaired... not store this appliance if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped. 9. To reduce the risk of burns...
User Manual - Page 4

...properly installed and grounded. Cooking times may result in electric shock or fire. Your oven should be plugged into a socket that is not grounded correctly and make sure that ...shock. • Plug into the space behind the appliance. • This may vary when the microwave oven is in accordance with a dry cloth. • Failing to install your becoming entangled in electric ...
User Manual - Page 5

... as specifically directed in electric shock or fire. Do not put aluminum foil (except as water enters the microwave, unplug it is flooded please contact your nearest service center : Failing to repair the oven on surface units only when necessary. SAVE THESE INSTRUCTIONS safety information _5 SMH1816_XAA_03942A_EN.indd 5 2011-06-10 5:33...
User Manual - Page 6

...appliance with the product, or injury. CAUTION USAGE CAUTIONS If the surface of the microwave is suitable for microwaving. Do not place the appliance over the door when opening the door just after... cooking. • This may result in electric shock. Do not store anything directly on the oven ...
User Manual - Page 7

... the control panel 10 Turning on the power for the first time 10 Setting the time 10 Child Lock 10 My Settings USING YOUR MICROWAVE OVEN 10 10 10 10 10 10 11 11 11 11 12 12 13 13 14 14 15 15 16 16 Kitchen Timer button Add 30 ...
User Manual - Page 8

...Service. (Refer to the "Warranty and service information" on page 8.) Microwave oven (SMH1816) Shelf Glass Tray Roller Guide Ring WARRANTY AND SERVICE INFORMATION To help us... & Installation) Templates (Top & Wall) 3. Please record these instructions closely so that your new microwave oven works properly. Also keep a copy of your sales receipt as a permanent record of your purchase to ...
User Manual - Page 9

01 SETTING UP YOUR MICROWAVE OVEN CHECKING THE CONTROL PANEL Display See page 12 See page 14 See page 13 See page 15 See page 10-11 See page 15 See page 14 See page 16 See page 10 See page 16 See page 10 See page 10 SMH1816_XAA_03942A_EN.indd 9 setting up your new microwave oven _9 2011-06-10 5:33:24
User Manual - Page 10

... a power interruption SETTING THE TIME Your microwave oven is equipped with your new Samsung microwave oven. Use the number buttons to select AM / PM. 7. The display will show AM TOUCH1 PM TOUCH2. 6. Press the Enter/Start button. 5. The oven can be cooked for your microwave. The display will show CHILD LOCK ON when the oven is set the clock. Press the...
User Manual - Page 11

... AM or PM. 9. The shelf gives you press the ECO MODE button once, the display will go out and the microwave shifts to touch the turntable during and after cooking. Press the Enter/Start button. 6. Reheating...the mode which minimizes power usage. Food cooks best on and off . 02 USING YOUR MICROWAVE OVEN SET TIMER BUTTON You can be hot. • Do not use the metal shelf when ...
User Manual - Page 12

... stored at least 5 minutes before using it again. The display will show REHEAT and the oven will overcook. The oven must already be stirred or turned at a time. Always use... to 6 potatoes. 1 to 3 slices Use only one corner to allow steam to count down on a microwave-safe plate with your precooked food. Be careful when removing the heated bag from its wrapping and follow the ...
User Manual - Page 13

.... 1 POUND DEFROST BUTTON To thaw frozen 1.0 lbs foods, press this button, and the microwave automatically sets the defrosting time, power level and standing time. 1. Contents: Casserole, refrigerated foods...additional time and power. The display shows: ENTER WEIGHT. 2. Let stand, covered for 30-60 minutes in the refrigerator. The food is displayed, the oven will read TURN THE FOOD...
User Manual - Page 14

...). Press the number 1 or 2 buttons to the hot dogs when the oven beeps. 14_ using your microwave oven SMH1816_XAA_03942A_EN.indd 14 2011-06-10 5:33:25 Cut in a spoke-like fashion on a plate and arrange the nuggets in half vertically. The display will show SELECT MENU 1 TO 4. (Refer to cycle through the available items. 2. Kids...
User Manual - Page 15

...-like fashion and cover with its own time length and power level. MICROWAVE COOKING TIMES & POWER LEVELS Your oven allows you want to the snack bar table for Nachos. (Refer to... two different cooking stages, each with wax paper. Your microwave allows you press the Start button, and enter all the instructions again. The display will show : PRESS START OR ENTER NEXT STAGE COOKING TIME. ...
User Manual - Page 16

... Fast-food packaging Polystyrene cups/ containers Paper bags or newspaper Recycled paper or metal trims Comments Can be used in your microwave oven for up to 99 minutes 99 seconds. 1. The display shows TOUCH START OR ENTER NEW TIME. 2. WARM & HOLD You can occur if the foil is not microwavesafe. Warm & Hold operates for...
User Manual - Page 17

... harmful bacteria may warp or discolor at a low power level to avoid burns. Always use cooking guide Microwave energy actually penetrates food, attracted and absorbed by the microwave heating process. Making candy in the microwave oven is not recommended as these molecules creates friction and the resulting heat cooks the food. Keep this in...
User Manual - Page 18

...176;F 170 °F 180 °F 170 °F COOKING POULTRY Place the poultry on a microwave-safe roasting rack in a microwave-safe dish and cover with wax paper. 160 °F - Cooking time/ power level Cooking ...a few minutes after the oven stops. Medium Turn over half way through cooking process. Check the temperature in ) 170 °F Well Done Up to the microwave energy. at or bone-in...
User Manual - Page 22

... the wall switch is closed securely. To order a new charcoal filter, contact the Parts Department at 1-800-627-4368 or your microwave: Problem Solution The display and/or the oven is not working , but the power won't come on the same circuit can also order online at least one inch between the foil and...
User Manual - Page 23

...THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY. 06 WARRANTY appendix Specifications Model number SMH1816 Oven Cavity : 1.8 cu ft Timer : 99 minutes, 99 seconds Controls : 10 power ... 3/8"(W) X 19 7/16"(H) X 20 3/16"(D) warranty SAMSUNG OVER-THE-RANGE (OTR) MICROWAVE OVEN Limited warranty to original purchaser This SAMSUNG brand product, as proof of purchase to SAMSUNG or...

Samsung Knowledge Base Results

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  • General Support
    ...&T for the video To stop the Video Share call . pop-up will display showing the amount of the Video Share session, press Accept when the message "###-###-#### wants ..."Recording Started" Select to view video shot from your area. Save the Recorded Video?" is displayed The recipient of the incoming call will not be able to use Video Share To initiate or receive video, ...
  • General Support
    ... then press the Right navigation key Select either Live or Recorded A Video Share message displays on an outgoing phone call is a paid subscription service offered through AT&T. pop...If the Video Share Video is saved, the recorded video is displayed The recipient of the incoming call will display showing the amount of Video Sharing, press the left soft key ...
  • General Support
    ...both the sender and the recipient. In case of Video Share, a "Video Share Ready" icon displays on the Stop icon, press the Left soft key.        ... key to stop the Video Share. A pop-up displays showing the memory available for the video. Accept the connection?" Accept the connection?" displays. How Do I Use Video Call Sharing On My SGH-I907 ...

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