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Samsung SM-B311V Support Question

Samsung SM-B311V Support Question

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Question posted by Anonymous-154435 on September 18th, 2015

My Phone Is Froze On The Red Verizon Power Up Screen. What's Wrong

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Answer #1: Posted by TechSupport101 on September 18th, 2015 2:26 AM
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,325
90
points
A firmware update should resolve the issue.

Related Samsung SM-B311V Manual Pages

User Guide - Page 4

... OF THE PRODUCT; IF YOUR CARRIER PROHIBITS THIS, IF YOU ATTEMPT TO DOWNLOAD SOFTWARE ONTO THE DEVICE WITHOUT AUTHORIZATION, YOU WILL BE NOTIFIED ON THE SCREEN THAT THE PHONE WILL NO LONGER OPERATE AND BE INSTRUCTED TO POWER DOWN THE DEVICE. Disclaimer of Warranties;
User Guide - Page 9

Section 11: Settings 93 My Verizon 93 Volume 93 Bluetooth 93 Accessibility 94 Sounds 96 Display 100 Phone 106 Call Settings 115 Memory 119 Phone Info 119 Set-Up Wizard ...127 Commercial Mobile Alerting System (CMAS 128 Smart Practices While Driving 128 Battery Use and Safety 129 Samsung Mobile Products and Recycling 131 UL Certified Travel Charger 132 3 Display / Touch-Screen 133 ...
User Guide - Page 12

...account online. If you continue to manage your phone. Ⅲ From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Phone Info ➔ My Number. Getting Started 6... activated before using your phone at a Verizon Wireless store, it . Before the battery becomes too low to 4 hours of the display shows battery power level, with the phone, for the first time...
User Guide - Page 15

... a non-approved battery may cause damage to turn the phone on , the phone connects with the home network, and then displays the Home screen and active alerts. 3. Turning Your Phone On and Off Turning Your Phone On Ⅲ Press and hold the End/Power Key to your phone. 2. When using a non-approved battery the handset can only...
User Guide - Page 18

... record a greeting. when Roaming is turned off, so you'll want to set global roaming options. Roaming When you activate your phone. From the Home screen, press the Voicemail Key. 2. Note: Contact Verizon Wireless for more information, see "Global Data Roaming Access" on page 114 and "System Select" on your password, and then...
User Guide - Page 21

... to access stored emergency numbers and information. 5. Messaging Key: Press to turn the phone On or Off. 14. Main Screen: Displays phone features. 3. Directional Key: Press left area of the display screen. 12. Voicemail Key: Press to hear the caller. 2. End/Power Key: Press to place or receive a call . Earpiece: Allows you to access voicemail...
User Guide - Page 40

...: Ⅲ From the Home screen, press the Right Soft Key Contacts. For more information, see "Entering Text" on page 24. 4. When you to your daily contacts by Verizon Wireless. Understanding Your Contacts 34 Contacts provides access to powerful features such as Groups, creating and sending vCards, and viewing the phone number assigned to manage...
User Guide - Page 65

...Twitter to receive a confirmation code you to complete your phone. From your account settings, follow the instructions in the Mobile settings. Enter text, then press SEND. 59 From the Home screen, press the Messaging Key ➔ Mobile Email. 2. Mobile Email Send and receive Email from Your Phone 1. Use the provider's onscreen functions and options. Activating allows...
User Guide - Page 67

... Settings ➔ Emergency Alerts ➔ Receiving Alert. 3. There are replaced when the phone's memory is full. Messaging 2. Picture and video messages are three types of that type...• Entry Mode: Choose a default text entry mode, from the Commercial Mobile Alert Service (CMAS). From the Home screen, press the Key. Choose Time to display messages by time received, or ...
User Guide - Page 77

... Center ➔ Pictures ➔ Take Picture. 2. Press the Camera Key or TAKE to take the picture. 5. With the phone closed, press and hold the Camera Key on page 76. 3. Using the front screen as a viewfinder, compose your picture by aiming the lens at your subject. 3. or - For more information, see "Camera Options...
User Guide - Page 84

... Key to launch the game. 3. The list of default applications displays. Note: Default applications include Backup Assistant Plus, Mobile E-mail, and VZ Navigator®. Since these are default applications on your phone. From the Home screen, press the Left Soft Key Menu ➔ Media Center ➔ Games. 2. Note: If full readout or Browser...
User Guide - Page 85

From the Home screen, press the Left Soft Key Menu ➔ Media Center ➔ Extras. 2. Follow the prompts to highlight an application, or highlight Get New Applications, then press OK. 3. Use the Directional Key to download and install the application. 79 Extras Browse and download extra items to your phone. 1.
User Guide - Page 89

.... 3. Note: The Alarm icon will appear in the Event Status line on the Home screen when the mobile phone has an alarm event. For the first alarm you want to be alerted. • ... the Left Soft Key Add to enter alarm details. From the Home screen, press the Left Soft Key Menu ➔ Tools ➔ Calendar. 2. From the Home screen, press the Left Soft Key Menu ➔ Tools ➔ Alarm ...
User Guide - Page 92

...mark a specific note to access the item. From the Home screen, press the Left Soft Key Menu ➔ Tools ➔ Phone Search. 2. For more information, see "Entering Text" on...information, see "Entering Text" on page 24. 3. From the Home screen, press the Left Soft Key Menu ➔ Tools ➔ Notepad. 2. Phone Search Search for items on page 24. 3. Managing Notes 1. Notepad ...
User Guide - Page 93

... billed accordingly. For more information, contact Verizon Wireless. or - Internet launches and displays the Verizon home page. Launching Internet Note: If full readout or Browser readout is turned on your phone. Exiting Internet Ⅲ To exit Internet, press the End/Power Key. 87 Directional From the Home screen, press the Left Soft Key Menu ➔...
User Guide - Page 94

...Power Key: Press to exit Internet and return to URL. 3. Press the Right Soft Key Menu, and then select Go to the Home screen...a highlighted number. From the Home screen, press the Directional Key Left. Internet launches and displays Verizon Services. 2. OK Key: Press...• Add to Favorites: To save the URL to your phone's command keys to navigate web content. Entering a URL Enter ...
User Guide - Page 98

...8226; Key Press Timeout: The length of scrolling with the Directional Key. Internet launches and displays Verizon Services. 2. 2. Choose Fast, Medium, Slow, or OFF. • Connection Timeout: Set ...phone number on a web page, and then use the Directional Key to load before a key press times out. From the Home screen, press the Directional Key Left. When the call , press the End/Power...
User Guide - Page 99

...Verizon Wireless Mobile Web, where you can manage your phone. 1. For more information, see "Bluetooth" on your account and browse the web. Ⅲ From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ My Verizon. Section 11: Settings My Verizon My Verizon... all the sounds on page 64. Ⅲ From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ ...
User Guide - Page 114

... Commands system listens for the default sensitivity level. - You can also access Voice Command settings from Voice Commands. From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Phone ➔ Side Key Lock. 2. Select Automatic, Always, or Never. • Sensitivity: Select a setting: - For more information, see "Voice Commands" on...
User Guide - Page 119

... setting does not erase user data such as pictures, videos, music, messages, contacts or downloaded applications stored on . From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Phone ➔ Security. 2. Enter the Phone Only Lock Code at the prompt. Reset Settings Return all settings to restore default settings.The...

Samsung Knowledge Base Results

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  • General Support
    ... items with your phone's user guide. Driving safety Using a mobile phone while driving creates ...phone. You will not assume any responsibility for 4 seconds until the red light on Other This should not be mixed with the power... off To Press and hold the Multi-Function button to the original purchaser A copy of the wrong...
  • General Support
    ...completed.  When the battery charge gets low The headset beeps and the indicator light flashes red. Press to turn the headset on or off the headset after flashing. Press and hold to... must not be co-located or operating in radio frequency power than a typical mobile phone. To switch between only these two Bluetooth devices. For specifications below Will anything cause interference...

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