Samsung SM-B311V Support Question
Samsung SM-B311V Support Question
Find answers below for this question about Samsung SM-B311V.Need a Samsung SM-B311V manual? We have 1 online manual for this item!
Question posted by rcassidy on April 17th, 2018
Phone Stuck/frozen On Red Verizon Logo
How to reset Samsung phone model sm-b311v. My phone is frozen with the opening screenshot of the Verizon logo with red background. Please help
Current Answers
Answer #1: Posted by Odin on April 17th, 2018 8:54 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
See http://www.hardreset.info/search/?q=SamsungHB311V. This website promises to determine a reset procedure for you "as soon as possible," if you submit its form. Another course is to ask the seller or the manufacturer. (For the manufacturer, use the contact information here--https://www.contacthelp.com/samsung/customer-service.) Good luck!
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related Samsung SM-B311V Manual Pages
User Guide - Page 2
GH68-40578A Printed in China MOBILE PHONE User Manual
Please read this manual before operating your phone and keep it for future reference.
User Guide - Page 5
... your Samsung Mobile Phone? Samsung Telecommunications America (STA), LLC
Headquarters: 1301 E. Samsung is less than the specified capacity because the operating system and default applications occupy part of Samsung Electronics..., we offer a new FAQ/ARS System (Automated Response System) at: www.samsung.com/us/support The actual available capacity of the internal memory is a registered trademark...
User Guide - Page 7
... and Off 9 Easy Setup 10 TTY Mode 11 Roaming 12 Voicemail 12
Section 2: Understanding Your Phone 13 Features of Your Phone 13 Closed View of Your Phone 14 Open View of Your Phone 15 Side Views of Your Phone 16 Navigation Keys 17 Understanding the Home Screen 18 Understanding the Menu 21
Section 3: Entering Text 24...
User Guide - Page 8
...48 Creating and Sending Messages 48 Creating and Sending Voice Messages 50 Receiving Messages 51 Message Folders 54 Voicemail 58 Mobile Email 59 Social Networks 59 Emergency Alerts 61 Messaging Settings 61 Section 7: Bluetooth 64 Bluetooth Service Profiles 64 ... Calendar 82 Alarm Clock 83 Stop Watch 85 World Clock 85 Notepad 86 Phone Search 86 Section 10: Internet 87 Internet 87
2
User Guide - Page 9
... 119 Phone Info 119 Set-Up Wizard 120
Section 12: Health and Safety Information 121 Exposure to Radio Frequency (RF) Signals 121 Specific Absorption Rate (SAR) Certification Information 126 FCC Part 15 Information to User 127 Commercial Mobile Alerting System (CMAS 128 Smart Practices While Driving 128 Battery Use and Safety 129 Samsung Mobile...
User Guide - Page 10
... the guide, beginning on default settings, and may vary from the Home screen. All screen images in this information is open , and you are starting from your phone and any changes to the phone's Settings. Actual displays may be different. Understanding This User Manual
The sections of this manual generally follow the features...
User Guide - Page 12
...powered by mail, it is included with four bars
indicating a
full charge.
If you received a new phone by a rechargeable, standard Li-Ion battery. To activate your phone, choose from the following:
• Visit a Verizon Wireless store. • Contact Verizon Wireless customer support. • Visit verizonwireless.com to be activated before using your account online...
User Guide - Page 18
... instructions to set up your voicemail and personal greeting as soon as you activate your phone. when Roaming is turned off, so you'll want to set up your new
password and record a greeting.
Important! Note: Contact Verizon Wireless for more information, see "Global Data Roaming Access" on page 114 and "System...
User Guide - Page 19
...; Fake Call
• Hands-Free Mode
• Personal Organization Tools - Stop Watch - Features of your phone as well as screens and icons that display when the phone is in use. Notepad
• Messaging Services - Calculator - World Clock - Mobile Email
• 1.3 MP Camera
• Advanced Voice Commands, using Nuance Voice
Recognition technology
• Speakerphone...
User Guide - Page 25
...or receive calls or messages, but no data is being transmitted and received. Consult Verizon Wireless for your voice commands.
Voice Readout: Device is roaming outside the home service area.
...appears on page 106.
19
Roaming Status: The phone is recording your voice commands.
Digital Signal Strength: The number of bars show signal strength...
User Guide - Page 28
... Pictures: Opens My Pictures, for the multimedia features of your phone. For more information about customizing menu settings, see "Media Center" on page 80.
Menu Items
These items appear on page 31. For more information, see "Recent Calls" on the Menu by default. You can manage your preferences. Internet: Launch Verizon Wireless Mobile Web...
User Guide - Page 40
... the Home screen, press the Right Soft Key Contacts. Use the keypad to manage your phone by saving information in the
Name field. Adding a New Contact
1. Use the Directional Key...information, if desired. 6. Continue using the Directional Key to move to fields to highlight Mobile 1, Home, Business, Mobile 2, or Fax and enter at least one telephone number. 5.
Contacts provides access to ...
User Guide - Page 49
... Information
Enter up to 3 emergency contacts, plus enter personal information that might be helpful to others using your phone in an emergency. From the Home screen, press the Left Soft Key Menu ➔...; Contacts ➔ In Case of Emergency.
2. Tip: Emergency contacts display in red in the ...
User Guide - Page 53
... of your information manually or automatically. Log in to your web account for full access to save your Contacts List to a new phone, wirelessly.
Visit verizonwireless.com/backupassistant, or contact Verizon Wireless for more information. Schedule daily backups to your saved contacts to a secure web site. Backup Assistant
Backup Assistant is free...
User Guide - Page 54
...available in the Verizon Wireless Enhanced Services Area. As you have marked as MMS (Multimedia
Messaging Service)
• Voice Messages (Multimedia Messaging Service) • Mobile Email •... select recipients:
- Section 6: Messages
Types of Messages
Your phone can send and receive:
• Text Messages, also known as SMS (Simple Messaging
Service)
• Picture Messages, also known ...
User Guide - Page 56
... 50
From Contacts: Choose contacts from Recent Calls.
- To Contacts: If a recipient is not saved to contacts,
you can be sent to other mobile phones, or to enter a phone number, contact name, or Email address. As you have marked as a new contact or update an existing one. • Use the keypad to Email...
User Guide - Page 65
... your account, and subscribing to update Facebook or Twitter, or access the mobile Facebook or Twitter sites.
Enter text, then press SEND.
59 Social Networks
Use the Social Networks feature to Mobile Email service.
3. Contact Verizon Wireless for signing into your phone. From the Home screen, press the Messaging Key ➔ Social Networks ➔...
User Guide - Page 99
...; Low: All sounds play at low volume • Vibrate Only: No sounds play, but the phone vibrates
for incoming calls and messages, alarms and other alerts. • Alarm Only: Sounds play for...the web.
Ⅲ From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ My Verizon. From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Volume. 2. Bluetooth
Use...
User Guide - Page 121
...the Right Soft Key to Mark All: • Flip Open: Answer incoming calls by flipping the phone open.
• Any Key: When the phone is open, answer calls by pressing any key on the keypad.
...Note: For more information about NAM Selection, contact Verizon Wireless.
1. From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Phone ➔ NAM Select.
2.
Use the Directional ...
User Guide - Page 141
...mobile device. Dust and dirt
Do not expose your mobile device to dry your Samsung Mobile Device away from:
Liquids of any warranty obligations and allow you or damage to the mobile device. If the mobile... help you fulfill any kind Keep the mobile device dry. Doing so may damage the mobile device... parts or ventilation openings and prevent proper operation. If the mobile device does get wet...
Samsung Knowledge Base Results
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General Support
...Mobile Device Center and the handset reset per details below indicates where to type in the command circled in Windows Mobile...has released a software upgrade for USB connection in red. the handset. Please contact us toll...My Local Verizon Wireless Store? Mobile 6.1, the tool will only function correctly Windows Vista Installation Of Windows Mobile Device Center 6.1 Windows Mobile Device ... -
General Support
...Group On The X475? View the T-Mobile SGH-X475 Menu Tree Can I Mute ...Backlight To Stay On When The Phone Is Open? Do I Copy Contacts From... Time On My SGH-x475? Do I Reset My SGH-x475? The SGH-x475 Support Instant...My Computer? How Do I Remove The Logo And Text From The Wallpaper On My...On My SGH-x475? Listing On My SGH-X475 Model Phone? Do I Place My SGH-x475 Into Silent ... -
General Support
... Used / Available Minutes On My Trumpet Mobile SPH-A580? How Do I Reset My Trumpet Mobile SPH-A580? How Do I Add or Delete Words From The T9 Dictionary On My Trumpet Mobile SPH-A580? What Is World Time And How Do I Make A 3-Way Call, Or Conference Call On My Phone? Configurations Speed Dial Voice Dial...
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