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Samsung SM-B311V Support Question

Samsung SM-B311V Support Question

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Question posted by haterfree100nodrama on February 4th, 2018

How To Fix This Problem.my. Phone Is Stuck On The Verizon Screen

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Answer #1: Posted by BusterDoogen on February 4th, 2018 12:24 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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You could hard reset your phone usually this solves the problem.(warning: this will erase all your application . data, settings) 1. Power down your phone. 2. Press and hold Menu Button + power on for at least 10 seconds 3. It will then enter recovery mode, 4. Select wipe data/factory reset option 5. After the process select reboot system now. Then your phone will reboot and check if it solves the problem by installing an application and running it.

I hope this is helpful to you!

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Answer #2: Posted by nikhazram on February 6th, 2018 12:04 PM
nikhazram

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February 6th, 2018

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Phones typically freeze because of a hard disk error. This problem can be fixed by performing a soft or hard reset, or infusing a simple jolt of energy from the power outlet. A soft reset recovers the phone from conflicts within the memory and system lockups. A hard reset restores the device's default settings, removing any present data or softwarethat could be causing the conflict. A hard reset will also remove all of your personal data such as contacts and images.

Related Samsung SM-B311V Manual Pages

User Guide - Page 9

Section 11: Settings 93 My Verizon 93 Volume 93 Bluetooth 93 Accessibility 94 Sounds 96 Display 100 Phone 106 Call Settings 115 Memory 119 Phone Info 119 Set-Up Wizard ...127 Commercial Mobile Alerting System (CMAS 128 Smart Practices While Driving 128 Battery Use and Safety 129 Samsung Mobile Products and Recycling 131 UL Certified Travel Charger 132 3 Display / Touch-Screen 133 ...
User Guide - Page 12

... following: • Visit a Verizon Wireless store. • Contact Verizon Wireless customer support. • Visit verizonwireless.com to 4 hours of the display shows battery power level, with the phone, for the first time. A fully discharged battery can use . If you can require up to manage your phone. Ⅲ From the Home screen, press the Left Soft...
User Guide - Page 18

...phone number from any touch-tone phone. During roaming, some services may apply when making or receiving call. For more information about your new password and record a greeting. From the Home screen, press the Voicemail Key. 2. From the Home screen...114. Depending on your phone is active, the Roaming icon appears in the Status Bar. Note: Contact Verizon Wireless for more information,...
User Guide - Page 19

...8226; Personal Organization Tools - Picture Messaging - Standard Text Messaging - Mobile Email • 1.3 MP Camera • Advanced Voice Commands, using Nuance Voice Recognition technology • Speakerphone • Bluetooth® Wireless Technology 13 Features of your phone as well as screens and icons that display when the phone is in use. Stop Watch - Notepad • Messaging...
User Guide - Page 25

... available. E911 Only: GPS location information is being transmitted and received. From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Phone Info ➔ Icon Glossary ➔ System Status. appears on page 109. Consult Verizon Wireless for your voice commands. Voice Listening: Device is in the top line of icons...
User Guide - Page 28

... more information, see "My Pictures" on page 72. Internet: Launch Verizon Wireless Mobile Web, where you can replace some menu items with your phone's messaging features. Tools: Access productivity tools. Understanding Your Phone 22 Recent Calls: Open the Recent Calls log, to your phone. For more information, see "Menu" on page 93. For more information...
User Guide - Page 40

... Directional Key to move to fields to highlight Mobile 1, Home, Business, Mobile 2, or Fax and enter at least one telephone number. 5. To access Contacts List for all contacts-related functions: Ⅲ From the Home screen, press MENU ➔ Contacts. Adding a ...such as Groups, creating and sending vCards, and viewing the phone number assigned to your daily contacts by Verizon Wireless.
User Guide - Page 53

... messaging rates apply. Schedule daily backups to save your Contacts List to a new phone, wirelessly. Backup Assistant Backup Assistant is a wireless service that saves a copy of... web site. Tip: From the Home screen, press the Left Soft Key Menu ➔ Contacts ➔ Backup Assistant, and then follow the onscreen directions. 47 If your phone is free for more information. Log in...
User Guide - Page 54

...contacts you enter characters, matching contacts display in the Verizon Wireless Enhanced Services Area. At the NEW MESSAGE screen, enter recipients in the To fields: •...to another mobile phone or to enter a recipient's phone number, contact name, or Email address. Section 6: Messages Types of Messages Your phone can send and receive: • Text Messages, also known as SMS (Simple ...
User Guide - Page 56

..., contact name, or Email address. As you can be sent to other mobile phones, or to the Voice: field, where your message. Use the Directional Key to move to Email addresses. 1. Pause to select recipients: - At the NEW MESSAGE screen, enter recipients: • Press the Right Soft Key Add to pause recording. Press...
User Guide - Page 65

... the Messaging Key ➔ Social Networks ➔ Update Status. 2. From the Home screen, press the Messaging Key ➔ Mobile Email. 2. You can enter in the Mobile area to complete your phone to access Facebook and Twitter to update your status from your phone. Initiating Registration from popular services. Use the provider's onscreen functions and options.
User Guide - Page 67

... view). • Entry Mode: Choose a default text entry mode, from the Commercial Mobile Alert Service (CMAS). All alerts are three types of that type. Messaging 2. To disable...message view. Choose Off to disable automatic erasures. From the Home screen, press the Key. Emergency Alerts are replaced when the phone's memory is full. There is no charge for messages you send...
User Guide - Page 73

... Launch the Browser to go to browse and download new ringtones. From the Home screen, press the Left Soft Key Menu ➔ Media Center ➔ Tunes & Tones... or Browser readout is turned on page 119. Consult Verizon Wireless for downloading, creating, viewing, and managing multimedia content, right on your phone. Ⅲ From the Home screen, press the Left Soft Key Menu ➔ Media ...
User Guide - Page 78

...View and manage pictures pre-loaded on your phone. or - Note: Charges may apply when downloading pictures. Consult Verizon Wireless for information. Use the Directional Key ... copyright, including the pictures pre-loaded on your phone, taken with the built-in camera, or downloaded to highlight an application, then press OK. 4. From the Home screen, press the Left Soft Key Menu ➔ ...
User Guide - Page 82

For more information, see "Mobile Email" on page 48. • Via Email: Create a new Email with each press of the phone. - From the Home screen, press the the right side of the Camera Key. • Resolution: Choose a resolution for new photos, from 1280x960, 640x480, or 320x240. • Brightness: Choose a brightness ...
User Guide - Page 84

... these are prompted to launch the game. 3. Note: Default applications include Backup Assistant Plus, Mobile E-mail, and VZ Navigator®. For more information, see "Internet" on your phone, you select the application in the Menu. From the Home screen, press the Left Soft Key Menu ➔ Media Center ➔ Games. 2. Use the Directional...
User Guide - Page 89

... alarms, to go off . Use the Directional Key to enter alarm details. From the Home screen, press the Left Soft Key Menu ➔ Tools ➔ Calendar. 2. Once set , press...Alarm icon will appear in the Event Status line on the Home screen when the mobile phone has an alarm event. Adding an Event 1. From the Home screen, press the Left Soft Key Menu ➔ Tools ➔ Alarm...
User Guide - Page 93

For more information, contact Verizon Wireless. Directional From the Home screen, press the Left Soft Key Menu ➔ Internet. Exiting...screen, press the Key Left. - Note: When the Data Call icon appears in the Annunciator Line, you how to your phone. Launching Internet Note: If full readout or Browser readout is turned on your phone. Internet launches and displays the Verizon...
User Guide - Page 99

... for alarms, but not for all the sounds on page 64. Ⅲ From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Bluetooth. 93 Bluetooth Use Bluetooth ...play, but the phone vibrates for incoming calls and messages, alarms and other alerts. • Alarm Only: Sounds play . Section 11: Settings My Verizon My Verizon connects to the Verizon Wireless Mobile Web, where you...
User Guide - Page 139

... THE PROPER CONFIGURATION FOR THE POWER OUTLET. GPS Certain Samsung mobile devices can use if screen is dropped or if it receives significant impact. Even with GPS, when you . 133 WARRANTY DISCLAIMER: PROPER USE OF A TOUCH-SCREEN MOBILE DEVICE If your mobile device has a touch-screen display, please note that are subject to the "Standard Limited...

Samsung Knowledge Base Results

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  • SCH-u960 - How To Configure USB Settings SAMSUNG
    ... device is connected to the phone and to the USB port of a computer 15576. How To Transfer Pictures via Message SCH-u960 - Verizon Wireless Cell Phones > SCH-U960 STEP 3. Configure ... from a PC to the microSD memory card inserted in the phone Modem Mode: Allows the use of the Verizon Wireless Mobile Office kit to utilize the handset as a modem for Media Sync...
  • SCH-I910 - How Do I Set Up An E-Mail Account? SAMSUNG
    ... send E-mail using ActiveSync, or you can also configure your Omnia to launch the E-mail Setup screen and begin the setup process. Follow the setup procedure. in the upper left corner of the screen. Verizon Wireless Cell Phones > Enter your PC through ActiveSync. Using an ISP for instructions on setting up is complete...
  • General Support
    ...the clear key to return to the standby screen OR if the MTP Connect to desktop or laptop PC's. What Are USB Settings And How Do I Use Them On My SCH-U750 (Alias 2) Phone? The SCH-U750 (Alias 2) handset... devices, including some handsets, to the PC... Tools (9) Select USB Mode (9) Highlight one of the Verizon Wireless Mobile Office kit to PC... Service Provider Contact Information

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