Samsung SM-B311V Support Question
Samsung SM-B311V Support Question
Find answers below for this question about Samsung SM-B311V.Need a Samsung SM-B311V manual? We have 1 online manual for this item!
Question posted by prettyswag85 on September 10th, 2015
How To Hard Reset My Phone It Goes To The Red Verizon Screen And Freezes
how do i hard reset my sm-b311v flip phone it turns on but freezes at the red verizon screen
Current Answers
Answer #1: Posted by TechSupport101 on September 11th, 2015 3:32 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
You will have to have a new firmware loaded onto your Gusto 3 to correct the issue. Have this done for you at Verizon or any other worthy phone repairs shop around you.
Related Samsung SM-B311V Manual Pages
User Guide - Page 9
Section 11: Settings 93 My Verizon 93 Volume 93 Bluetooth 93 Accessibility 94 Sounds 96 Display 100 Phone 106 Call Settings 115 Memory 119 Phone Info 119 Set-Up Wizard ...127 Commercial Mobile Alerting System (CMAS 128 Smart Practices While Driving 128 Battery Use and Safety 129 Samsung Mobile Products and Recycling 131 UL Certified Travel Charger 132
3
Display / Touch-Screen 133 ...
User Guide - Page 12
...-approved charging devices and batteries.
If you received a new phone by a rechargeable, standard Li-Ion battery. To activate your phone, choose from the following:
• Visit a Verizon Wireless store. • Contact Verizon Wireless customer support. • Visit verizonwireless.com to manage your phone.
Ⅲ From the Home screen, press the Left Soft Key Menu ➔ Settings...
User Guide - Page 18
... can set up your voicemail and personal greeting as soon as you activate your phone. From the Home screen, press the Voicemail Key. 2.
when Roaming is turned off, so you'll want to set global roaming options. Note: Contact Verizon Wireless for more information, see "Global Data Roaming Access" on page 114 and "System...
User Guide - Page 19
... - Calendar - Voice Messaging -
Alarm Clock - World Clock - Standard Text Messaging - Notepad
• Messaging Services - Features of your phone as well as screens and icons that display when the phone is in use. Stop Watch - Mobile Email
• 1.3 MP Camera
• Advanced Voice Commands, using Nuance Voice
Recognition technology
• Speakerphone
• Bluetooth®...
User Guide - Page 25
Consult Verizon Wireless for your voice commands.
For details, see "Location Detection" on the Home screen. From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Phone Info ➔ Icon Glossary ➔ System Status. Data Dormant: A data connection is active, but other features are available.
E911 Only: GPS location information is being...
User Guide - Page 40
... contacts-related functions: Ⅲ From the Home screen, press MENU ➔ Contacts. Press the Right Soft Key Options ➔ New Contact. 3.
Contacts provides access to powerful features such as Groups, creating and sending vCards, and viewing the phone number assigned to your daily contacts by Verizon Wireless.
Section 5: Understanding Your Contacts
This section...
User Guide - Page 49
... Personal Information
Enter up to 3 emergency contacts, plus enter personal information that might be helpful to others using your phone in an emergency. Use the Directional Key to highlight a contact. 3. From the Home screen, press the Left Soft Key Menu ➔ Contacts ➔ In Case of Emergency.
2.
Use the Directional Key to...
User Guide - Page 53
Visit verizonwireless.com/backupassistant, or contact Verizon Wireless for viewing, printing adding, deleting, and editing. Log in to...Assistant
Backup Assistant is lost, stolen or damaged, Backup Assistant can restore your saved contacts to a new phone, wirelessly. Tip: From the Home screen, press the Left Soft Key Menu ➔ Contacts ➔ Backup Assistant, and then follow the ...
User Guide - Page 65
... usage or airtime charges may apply, depending on your phone. From the Home screen, press the Messaging Key ➔ Social Networks ➔ Update Status.
2.
You can activate your phone with Facebook or Twitter
Set up Your Phone with your account settings, follow the instructions in the Mobile settings. Social Networks
Use the Social Networks feature...
User Guide - Page 71
...Turning Bluetooth On or Off
Turn Bluetooth on , the Bluetooth On icon displays at the top of the screen. Note: When Bluetooth is prohibited, turn Bluetooth off.
1. Press the Right Soft Key Options for these options: • My Phone Info: Enter a custom name for your phone... and change your phone to Off.
• Supported Profiles: View a list of wireless devices is turned on to exchange ...
User Guide - Page 73
..., viewing, and managing multimedia content, right on your phone.
Ⅲ From the Home screen, press the Left Soft Key Menu ➔ Media...turned on page 119. Tunes & Tones
Tunes & Tones offers features and applications for more information, see "Memory" on , the first time the Browser launches a Browser Tutorial displays to show you how to browse and download new ringtones.
Consult Verizon...
User Guide - Page 78
...Media Center server.
1. From the Home screen, press the Left Soft Key Menu ➔ Media Center ➔ Pictures ➔
Get New Pictures. 2. Consult Verizon Wireless for information. Viewing and Managing ...application. 5. or - From the Home screen, press the Left Soft Key
Menu ➔ My Pictures.
2.
Follow the application's prompts to your phone, cannot be uploaded or sent as a...
User Guide - Page 93
... the Home screen, press the Left Soft Key Menu ➔ Internet. Exiting Internet
Ⅲ To exit Internet, press the End/Power Key.
87 or - Internet launches and displays the Verizon home page.
Rates and prices vary according to your phone.
Launching Internet
Note: If full readout or Browser readout is turned on your phone.
Section...
User Guide - Page 94
... to dial a highlighted number. Send Key: Press to accept a prompt.
From the Home screen, press the Directional Key Left. Use the Directional Key to move the cursor, to scroll...to the web page or create a Favorite bookmark.
1.
Internet launches and displays Verizon Services.
2. Press the Right Soft Key Menu, and then select Go to ... to your phone's command keys to navigate web content.
User Guide - Page 98
... the Left Soft Key Call or to highlight the phone number.
3. Internet 92 Press the Right Soft Key...options: • Images: Check the check box to turn off browser images.
• Restart Browser: Re-launch ...before a key press times out. From the Home screen, press the Directional Key Left. Locate the desired... Internet will wait before timing out, from a phone number on a web page, and then use...
User Guide - Page 99
... not for all the sounds on page 64.
Ⅲ From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Bluetooth.
93 Section 11: Settings
My Verizon
My Verizon connects to the Verizon Wireless Mobile Web, where you can manage your phone. 1. Press the Volume Key or Directional Key Up or Down to highlight...
User Guide - Page 108
..., or press the Right Soft Key Help for the Main (Home) Screen and Front Screen, from pre-loaded images, or your phone's menus and screens.
1. From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Display ➔ Wallpaper ➔
Main Screen.
2. Front Screen 1.
Use the Directional Key to set the picture as wallpaper. Press...
User Guide - Page 110
... to
save your new list order. From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Display ➔ Menu ➔
Reset Menu.
2. When finished, press the Left Soft Key...Done to a
new position in the list for easier access to their defaults.
1.
Reset Menu
If you've customized your phone's menus, you can change the order of menu items in the list, then press...
User Guide - Page 113
... Right Soft Key Options for options: • Reset Shortcut: Reset the highlighted shortcut.
• Reset My Shortcuts: Reset all shortcuts. Tip: You can set the shortcut. 4. From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Phone ➔ Set Shortcuts
➔ Directional Keys. 2. From the Home screen, press the Left Soft Key Menu ➔...
User Guide - Page 119
...or downloaded applications stored on . Enter the Phone Only Lock Code at the prompt. Choose Reset Settings. At the prompt, highlight Yes,...screen, press the Left Soft Key Menu ➔ Settings ➔ Phone ➔ Security.
2. Choose Restore Phone. Choosing Restore Phone will return your phone to restore default settings.The phone
turns off and back on the phone.
1. From the Home screen...
Samsung Knowledge Base Results
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General Support
...) Connected" in the Music Folder. and the computer screen displays the A837 device From the Windows Media Player application Sync tab, ensure that the SGH-A837 (Rugby) device displays in your phone, turn Bluetooth On Shop Tones is compatible with your phone's accessories section. The Media Player includes support for Menu... -
General Support
...an available USB slot on a PC or laptop From standby on -screen instructions For additional information regarding e-mail contact your phone, turn Bluetooth On paste or drag & Player The Windows Media... allows the transfer of the screen. Before connecting the phone & To transfer files to the PC's USB port Copy desired MP3 files from the PC hard drive Paste the MP3 files into... -
General Support
... Mobile screen will fully reformat Safe Store, as well as reset...phone, including the information backed up your computer, if possible, before resetting the SCH-i830 handset. Hard Reset ( Formats SafeStore too ) Hard Reset is non-volatile memory; it will instruct you loose battery power or perform a soft reset. NOTE: There are secure should you to "Tap the screen...
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