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Ricoh Aficio MP C5502 Support Question

Ricoh Aficio MP C5502 Support Question

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Question posted by mvoffice on January 10th, 2014

How To Clean Print Driver/print Head?

My Ricoh is printing and copying pages with a streak across it. I cleaned the ADF screen and that isn't the problem, so it must be the print driver or print head, not sure what all is inside this machine, but I want to clean it myself. Is that possible?

Current Answers

Answer #1: Posted by freginold on January 11th, 2014 9:35 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

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This machine doesn't have a print head. If it's happening when you print and when you copy, then you can rule out the ADF glass. The best thing to do is try to narrow it down to figure out what's causing the streak. Does it only happen when doing black & white or only when doing color, or both? Is it a black streak or a color streak? If you can narrow it down, you can figure out whether it's coming from one of the four PCUs, the transfer belt, the transfer roller, or the fuser.

Related Ricoh Aficio MP C5502 Manual Pages

User Guide - Page 9

... 8 This manual is for printing. Fax Explains Facsimile functions and operations. Be sure to configure the extended features ...Device Certificate. • Enable SSL (Secure Sockets Layer) Encryption. • Change the user name and password of the administrator using the printer driver. Also explains how to change User Tools settings and how to print using Web Image Monitor. Print...
User Guide - Page 75

...can print files stored on the machine's hard disk, which have been previously sent from computers using a USB cable. You Can Print Data Using Various Functions You Can Print ...for printing, without having to open a PDF application. • You can print or delete print jobs stored on a removable memory device and specify print conditions such as print quality and print size. • See Print ...
User Guide - Page 85

..., or stored in a Document Server by unauthorized copy guard is copied on a machine that is equipped with the Copy Data Security unit, protected pages are grayed out before being copied. If a document protected by a copier or multifunction printer, the embedded text appears conspicuous in the printed document for unauthorized copy prevention. Protected fax messages are grayed out in...
User Guide - Page 108

The programs or Web pages can display an image on the [Home] screen, such as a corporate logo. For details about how to use the copy function, see Copy/ Document Server . 2. [Facsimile] Press to use the fax function, see Print . 5. Home screen image You can be recalled easily by pressing the shortcut icons. 2. For details about how to...
User Guide - Page 109

... by User cannot be registered to register shortcuts, see Copy/ Document Server . For details about how to the [Home] screen. You can also review icons of the shortcut icon.... to Web pages that you deleted from the [Home] screen. • For details about kinds of Favorites, see "Registering a Shortcut to a Program to store or print documents on the [Home] Screen", Convenient Functions...
User Guide - Page 162

Right-click the icon of the printer you want to all users. 1. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the machine default settings for individual users. Settings made in the printer properties dialog box...
User Guide - Page 170

... • Exiting PictBridge • Supported Functions Direct Printing from a Removable Memory Device You can be printable using the PDF direct print function. • If print jobs through PDF direct printing are being canceled, print using the printer driver from a Removable Memory Device Screen for printing files without using a computer. 5 • This feature is available only if the...
User Guide - Page 209

...Paper and Toner • Certain types of paper might not be sure to Use the Bypass Tray under the Printer Function • If...in a specific orientation. 9. For details about setting printer drivers, see "System Settings", Connecting the Machine/ System Settings . • If the machine stops detecting paper sizes while copying or printing, remove the paper and reload it. • When...
User Guide - Page 267

... the user action.) The device certificate (PDF with the PDF Digital Signature's device certificate. "XXX cannot be installed. appears on the screen, asking you can receive ...the machine is a problem with digital signature), or the certificate is not displayed, and then the [Check Status] key no device certificate (PDF with digital signature) must be sure to the network, be...
User Guide - Page 274

... User Text:] field on the machine's control panel. On the printer driver's [Detailed Settings] tab, click [Effects] in the "Job Type:" or deselect [Unauthorized Copy Prevention]. Select [Unauthorized Copy Prevention], and then click [Details] to display [Unauthorized Copy Prevention for Pattern Details] screen is specified. The resolution is set the resolution to a value less than...
User Guide - Page 295

... signature. "XXX cannot be YYY because there is invalid. For details about how to install a device certificate (PDF with digital signature), see Security Guide . There is no device certificate (PDF with digital signature) or the certificate is a problem with digital signature), see Security Guide . "XXX cannot be YYY because there is invalid. Check...
User Guide - Page 335

...printer as necessary. 16. Using the IPP port • To print via IPP-SSL, use , and then click [Next]. 7. The... Using the Standard TCP/IP port 1. When the device type selection appears, select "RICOH Network Printer C model". 13. Quit all applications...not appear, see p.6 "Supported languages". 4. Installing the Printer Driver for Client port. 15 For details about the languages supported in ...
User Guide - Page 336

...driver D:\X86\DRIVERS\PCL5C\XP_VISTA\(Language)\DISK1 64-bit driver D:\X64\DRIVERS\PCL5C\X64\(Language)\DISK1 • PCL 6 32-bit driver D:\X86\DRIVERS\PCL6\XP_VISTA\MUI\DISK1 64-bit driver D:\X64\DRIVERS\PCL6\X64\MUI\DISK1 • PostScript 3 32-bit driver D:\X86\DRIVERS\PS\XP_VISTA\MUI\DISK1 64-bit driver D:\X64\DRIVERS...[OK] to print via IPP-SSL ...] menu, click [Devices and Printers]. 3. Click...
User Guide - Page 339

...can also print a test page. 19... menu, click [Devices and Printers]. 6. ...driver D:\X86\DRIVERS\PCL5C\XP_VISTA\(Language)\DISK1 64-bit driver D:\X64\DRIVERS\PCL5C\X64\(Language)\DISK1 • PCL 6 32-bit driver D:\X86\DRIVERS\PCL6\XP_VISTA\MUI\DISK1 64-bit driver D:\X64\DRIVERS\PCL6\X64\MUI\DISK1 • PostScript 3 32-bit driver D:\X86\DRIVERS\PS\XP_VISTA\MUI\DISK1 64-bit driver D:\X64\DRIVERS...
User Guide - Page 342

...Client OS Windows Server Windows NetWare Windows Printer Driver Type Reference p.22 "Using Windows print server" p.23 "Using NetWare print server" Using Windows print server 1. Click the [Ports] tab, and then click [Configure Port]. On the [Start] menu, click [Devices and Printers]. 2. Using as a Network Printer Describes the driver installation procedure for Client Help. If the...
User Guide - Page 344

... select these check boxes since they are automatically selected by the printer driver. Double-click the machine name to complete installation. 17. Click [...Windows 7, Windows Server 2008 R2: On the [Start] menu, select [Devices and Printers]. 18. Open the printer properties dialog box. • Windows ... server on the network tree. Select the print queue, and then click [OK]. 13. Double-click ...
User Guide - Page 345

... is set up the PostScript 3 printer driver. 1. Form feed is configured, the printer may not print properly. Follow the procedure below to disable banner page according to the operating system used : ...PostScript 3 Printer Driver Follow the procedure below to set to configure banner page. Click the [Device Settings] tab. 4. If NetWare form feed is controlled by the printer driver on the ...
User Guide - Page 347

... operating system is , you still want to the [Printers], [Printers and Faxes], or [Devices and Printers] window. Log on the computer and no print jobs are in driver installation procedure, click [Install this manual.) 2. Quit all applications. (Do not close this driver software anyway]. • A message appears if there is off. 27 See p.49...
User Guide - Page 348

...the CD-ROM drive is added to the [Printers], [Printers and Faxes], or [Devices and Printers] window. The installation starts. 11. Quit all applications. (Do not close... New Hardware Wizard starts, and USB Printing Support is stored. Select the [Search removable media (floppy, CD-ROM...)] check box under [Search for the best driver in the printer drivers, see p.6 "Supported languages". 10....
User Guide - Page 748

... out while copying or scanning. Cannot print when user authentication has been enabled. If you want to display. The hard disk may be specified in the printer driver. 8. User authentication might recognize a job as the access permission setting of the files you want to interrupt a job while copying or scanning, an authentication screen appears. For...

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