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Ricoh Aficio MP C5502 Support Question

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Question posted by tdarp on August 29th, 2012

How To Upload Multiple Email Addresses At Once? C5502

I normally use SmartDevice for Admin to upload the excel spreadsheet of user names and email addresses to the Ricoh devices. We recently replaced two printers with C5502 models. I used the same tool to upload the email addresses and it looked successful. The names show up in the display. But when you try to scan to email, it relays an error that the name must be registered in the system. I don't understand what that means. All I can find in the manual is how to enter 1 name at a time. This would not be acceptable as we constantly have people coming and going. Can I still use my current spreadsheet for this or is there a new process/step I am missing?

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Answer #1: Posted by tiffanypatras on October 5th, 2012 1:02 PM

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tiffanypatras

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You can create an address book by sitting at your computer and logging into WEB IMAGE MONITOR via IP address. You need to login in order to access the address book. Default user name is admin and the password area you just leave blank. Find the area that says address book and there you can add or delete any users. I would suggest backing up the address book after making any changes and you can do that by selecting the "maintenance" button on the screen you are using to change addresses. you can backup and restore the address book from that screen.

Related Ricoh Aficio MP C5502 Manual Pages

User Guide - Page 9

... security functions that you first make the following settings: • Install the Device Certificate. • Enable SSL (Secure Sockets Layer) Encryption. • Change the user name and password of the administrator using the printer driver. Driver Installation Guide Describes how to prevent unauthorized use to install and configure each driver. This manual is for explanations on...

User Guide - Page 179

.... You can also confirm the IPv4 address. Step 1: Confirming the user name and computer name Confirm the user name and the name of the computer. The computer's name is a member in the [Original Type...Windows, and how to confirm the computer's information. You can specify multiple destinations. 7. Confirm the name of the computer you will send scanned documents to create a shared...

User Guide - Page 181

... the groups and users you want to use under "Name". Press [OK] twice. Registering an SMB Folder 1. Specify one or more object types, select a location, and then click [Find Now]. 6. Check that [Program / Change] is selected. 4. The name entry display appears. 6. Enter the name, and then press [OK]. 7. Click [Add...]. 4. Press the [User Tools/Counter] key. 2. Scan...

User Guide - Page 256

... in [Fax Email Account] of e-mail address, see "File Transfer", Connecting the Machine/ System Settings . • For details about settings of [System Settings]. For details about Fax Email Account, see "File Transfer", Connecting the Machine/ System Settings . • For details about network problems, contact your administrator. • Check that the correct User Name and Password...

User Guide - Page 288

... machine was exceeded during writing to the memory device. Delete all unnecessary files." Too many files are listed in [Administrator Tools] of documents to delete stored files, see ...device, and then try again. For details about how to be completed because the maximum number of Various Scan Settings, Scan . • Delete unneeded stored files. Cannot scan. The user name...

User Guide - Page 335

... 3 printer driver, proceed to use the SmartDeviceMonitor for 'Port'] box. 10. Enter the machine name or IP address, and then click [Next]. Click [Finish]. 14. Click [Finish]. Click [Standard TCP/IP Port], and then click [OK]. If [Standard TCP/IP Port] does not appear, see p.6 "Supported languages". 4. When the device type selection appears, select "RICOH Network Printer C model...

User Guide - Page 393

...Using the lp/lpr Commands...7 Using the rsh/rcp/ftp Commands...7 Using the Installation Shell Script...8 Assigning the IP Address...8 Executing the Installation Shell Script...9 After Executing the Installation Shell Script 12 Printing Method...17 Printing with lpr, lp...17 Printing with rsh, rcp, ftp...17 Printer... the Device Option...22 Configuring the Device Option...22 Printer Language...26...

User Guide - Page 459

... who manages personal information in the Address Book and then be authenticated as more than one type of administrator if multiple administrator privileges are limited to a single login user name. One person can specify the login user name, login password, and encryption password for Admin that use a login user name already registered in the Address Book. Roles of this machine or...

User Guide - Page 467

... log in appears. For example: If the address is "supervisor". Logging in the address bar. appears. appears, followed by retaining user names and passwords. Click [Login]. 4. Enter the login user name, and then press [OK]. Enter "http://(the machine's IP address or host name)/" in Using Web Image Monitor 1. Press the [User Tools/Counter] key to change setting(s) as an administrator...

User Guide - Page 476

...address (From) is set up a login password. For details about changing passwords, see p.39 "Specifying Login User Names and Passwords". • You cannot use , or set as blank. • When authentication switches to use... authentication device has the carried over user code account previously registered. Configuring User Authentication authentication, or Integration Server authentication.

User Guide - Page 488

... registered in multiple groups can use all the functions available to NTLM. • For the characters that communication between the machine and domain controller be obtained. • If you created a new user in the Address Book and can use the functions available under "*Default Group". • Under Windows Authentication, you can be used for login user names and...

User Guide - Page 500

... the user name accordingly. 15. For details about an authenticated user. Use the login name attribute as "serialNumber" or "uid". Also, if you place an equals sign (=) between them. If you can enter "cn" or "employeeNumber", provided it is specified. You can enter an attribute such as a search criterion to the machine's Address Book. To specify multiple...

User Guide - Page 512

... Book items • Login User Name • Login Password • Registration No. • Name*1 • Key Display*1 • E-mail Address*2 • Protect File(s) Permissions for Users / Groups*3 *1 When information cannot be obtained, the login user name is registered. *2 When information cannot be obtained, auto registration does not work. *3 When [Carry-over Data] on [Data Carry-over...

User Guide - Page 529

... the user will not function correctly: • Under Windows or LDAP authentication, a user logs in to the same user account by using multiple login user names, and these multiple login names are exempt...files stored using the Mail to print: • The login user name or user code registered in the Address Book is changed while the user is reached]. 85 Press [Administrator Tools]. 4....

User Guide - Page 583

... user name and password) is not possible, the machine does not communicate. Encrypted communication mode Using the encrypted communication mode, you can specify encrypted communication. Communicates with Windows Vista/7 or Windows Server 2008/2008 R2, if the host name or IP address of the [Common Name] of the device certificate is changed, delete any previously configured PC printer...

User Guide - Page 601

... If you are not setting an address range, enter 32 after an IPv4 address, or enter 128 after an IPv6 address. Specify the address of the IPsec transmission partner. Specify the same value as you set in "Local Address". The IPsec transmission partner's IPv4 or IPv6 address. If you are using multiple IPv6 addresses, you select "Tunnel", set the...

User Guide - Page 642

..., press [Off]. 198 Press [Administrator Tools]. 4. Press [On], and then select the data to be used in from the control panel. 2. Always printing out information on paper. Press [System Settings]. 3. It can be printed on the person who outputs it (name or login user name), machine number or IP address of information. Select the function(s) for...

User Guide - Page 701

.... For further details, refer to be imported is identical as an administrator with [Device Setting Information: Import Setting (Server)]. 1. Press [Administrator Tools]. 4. Press [System Settings]. 3. Log in from Web Image Monitor. Configure settings such as the URL, user name, password, etc., using the detail settings of the managing device sever. 6. Configure the import conditions.

User Guide - Page 744

..." is not installed in to the Wait for Admin and entering the correct login user name and password, a message that an incorrect password has been entered appears. Alternatively, "SSL/TLS" has been enabled although the required certificate is not set correctly. Authentication is editing the Address Book data. Authentication is not possible while the...

User Guide - Page 748

... you try to display. The file may not be faulty. For details, see p.97 "Protecting the Address Book". For details, see p.185 "Configuring Access Permissions for user access to stored files. Cannot print when user authentication has been enabled. Specify user authentication in the printer driver. For details about clearing print volume counters, ask the...