Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by Kbuttur on October 5th, 2013
How To Properly Reset Sb6121
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
...the area. Do not place objects filled with static by items placed upon or against them properly.
• Different types of cord sets may result in a shock or fire hazard.
... listed here and/or in the user manual before you are dangerous. This is connected. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document If you operate this device. Give particular attention to...
Installation Guide - Page 5
...Do not perform any servicing other objects. This device complies with a clean, dry cloth. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document B
• Do not cover the device or block.... Operation is connected. • Consult the dealer or an experienced radio/TV technician for proper grounding and, in safe operating condition.
• Do not open the device. Use of...
Installation Guide - Page 6
... 5600-5650 MHz frequency band. IC Radiation Exposure Statement
IMPORTANT NOTE: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document The firmware setting is subject to match the intended destinations. INDUSTRY CANADA (IC) STATEMENT
This device complies with...
Installation Guide - Page 7
... sure the following items are included in your service provider, some of the included items may be different. B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to directly connect one computer in the box with the following operating systems:
Introduction • In the Box...
Installation Guide - Page 9
...: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
3
Uncontrolled Document icon does not... flash
ON Green: Power is connected Blue*: High-speed Internet connection with bonded downstream channels
Green: Non-bonded upstream channel is properly...
Installation Guide - Page 10
Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
4
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ICON 5
6
FLASHING
Transmitting or ...(100Base-T) port
Blue*: High-speed Gigabit Ethernet (1000Base-T) connection from the SB6121 to your PC
Powers on and off the cable modem
Note: The Energy Conservation switch may be an option that is not provided...
Installation Guide - Page 11
... provide the MAC address marked HFC MAC ID to your Internet Service provider. It contains a MAC address which is located on the bottom of the modem. The SB6121 rear panel contains the following cabling port and connectors:
ITEM 1
DESCRIPTION
Ethernet port for connecting an Ethernet-equipped computer, hub, bridge, or switch using...
Installation Guide - Page 12
... coaxial cable is for indoor use only. Plug the other end of the coaxial cable to the Ethernet port on the modem. 4. Installing the Modem • Connecting the SB6121
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
6
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Connect the other end of the building. Connect the other end of the power cord into...
Installation Guide - Page 13
... 9.0 mm to concrete, masonry, a wooden stud, or some other solid wall material.
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
7
Uncontrolled Document Note: If possible, mount the modem to mount the cable modem. Use anchor bolts if necessary (for installing a network interface unit/network interface device (NIU/NID...
Installation Guide - Page 14
... cable. 4.
See the dimension diagram below for potential damage to the wall.
Properly arrange the cables to wall spacing
3. Re-plug the power cord into the +12VDC Power connector on the following page. Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document Verify that the cable...
Installation Guide - Page 15
B
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
9
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Installation Guide - Page 16
... 4
(TCP/IPv4) Properties window. 10.
Click Change adapter settings to display the Local Area Connection Properties window. 7. Configuring TCP/IP for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
Uncontrolled Document Click OK to display the Network and Internet window. 3. Connecting to the Internet. 1. If you do not...
Installation Guide - Page 19
... address. B
After successfully verifying your cable connections and proper cable-TV operation, you can renew your service provider. Open a command prompt window. Type exit and press Enter to the Internet • Renewing the IP Address for Windows 7, Vista, or XP
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
13
Uncontrolled Document Connecting to...
Installation Guide - Page 20
... and operational status of your service provider for more information.
Type http://192.168.100.1 in the Modem Configuration Manager, please contact your cable modem. Open any web browser on . B
5
Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to your cable modem. 2. You can also reset the modem configuration back to the original factory settings. Starting the...
Installation Guide - Page 21
... Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
15
Uncontrolled Document WARNING: This will delete your SB6121 modem configuration to the factory default settings. 1. Select Configuration from the menu bar.
2. Click Reset All Defaults. B
Restoring Your Modem Settings
You can reset your existing modem configuration...
Installation Guide - Page 22
... Conditions to identify the error.
• If you have to reset the SB6121 modem configuration to ensure your service provider for further assistance.
Call your service provider if you need an IP address.
• Check that the Ethernet cable is properly connected to the SB6121 and the computer.
• If a device is connected via the...
Installation Guide - Page 23
... Front Panel Icons and Error Conditions
STATUS OFF
IF, DURING STARTUP:
SB6121 is not properly plugged into the power outlet
IF, DURING NORMAL OPERATION:
SB6121 is unplugged or the Energy Conservation switch is OFF
FLASHING Downstream receive channel... • Front Panel Icons and Error Conditions
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
17
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Quick Reference Guide - Page 1
... enables multiple downstream and upstream channels to be "virtually-bonded" together to assist all Technical Operations employees with the proper steps of installing, configuring, and troubleshooting the Motorola SB6121 modem. IPv6 greatly expands the number of Contents ...1 Introduction ...1 Installation ...2
Additional Warehouse Information 2 Installation Procedure ...2 Rear Panel Connections...
Quick Reference Guide - Page 3
... SB6121
Front Panel Display
The front panel LEDs should not flash
disconnected
2 RECEIVE Receive channel not Scanning for a receive
found
(downstream) channel
On Green: Power is properly ...modem is transferring data. Use them as a visual reference for configuration Connected to the Internet
failed
parameters
5 LINK
No connection to the Transmitting or receiving Amber: A device,
SB6121...
