Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by gmTonny on October 12th, 2013
How To Reset Sb6121 To Factory Default
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
... exposed.
• Place this device on a stable surface.
• Avoid damaging the cable modem with static by touching the coaxial cable when it is attached to the earth-grounded coaxial cable..., do not expose this device to all warning and caution statements in the area. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document Retain the instructions for connections to the main...
Installation Guide - Page 5
....
• For added protection, unplug the device from vibration and dust.
• Wipe the device with a clean, dry cloth.
Use of the FCC Rules. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document Never use only.
FCC CAUTION: Any changes or modifications not expressly approved by Motorola for a Class B digital device, pursuant to...
Installation Guide - Page 6
... device. IC Radiation Exposure Statement
IMPORTANT NOTE: This equipment complies with any person's body (including hands, wrists, feet, and ankles) must not be at the factory to LE-LAN devices. SB6121 Cable Modem • Installation Guide
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Installation Guide - Page 7
... the following items are included in your service provider, some of the included items may be different. B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to the Internet. ITEM Power Supply
DESCRIPTION Provides power via an AC electrical outlet
Ethernet Cable Software License & Regulatory...
Installation Guide - Page 9
... connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Front Panel
B Product Overview
The SB6121 front panel icons provide the following modem status information for an Internet connection
Green: Non-bonded downstream channel is connected Blue...
Installation Guide - Page 10
... for receiving and transmitting data, your service provider.
*Blue icon operation is not available in all locations. Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
4
Uncontrolled Document The LINK icon turns blue when a high-speed Gigabit Ethernet (GigE) connection is made.
B
ICON 5
6
FLASHING
Transmitting or...
Installation Guide - Page 11
... provide the MAC address marked HFC MAC ID to your Internet Service provider. It contains a MAC address which is located on the bottom of the modem. The SB6121 rear panel contains the following cabling port and connectors:
ITEM 1
DESCRIPTION
Ethernet port for connecting an Ethernet-equipped computer, hub, bridge, or switch using...
Installation Guide - Page 12
...and damage the product.
1. Exposure of the coaxial cable to the Ethernet port on the modem.
Hand-tighten the connectors to a cable outlet or splitter. 2. Make sure the coaxial ... Ethernet cable outside of the power cord into the Power port on the modem. B
3
Installing the Modem
Connecting the SB6121
This product is connected to avoid damaging them. 3. Connect the other end...
Installation Guide - Page 13
... switch is a Power on/off button used to shut off power to the SB6121 when high-speed data services are not being used.
• Push • Push
button in the ON position (pushed in) to power on the cable modem button in the OFF position (pushed out) to power off the cable...
Installation Guide - Page 14
...by the installer and by the type of at least 1½
inches (3.8 cm). After mounting the cable modem, reconnect the coaxial and Ethernet cable. 4. See the dimension diagram below for potential damage to water, ... on the following page.
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Installation Guide - Page 15
B
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Installation Guide - Page 16
... your computer. 2. Select Internet Protocol Version 4 or 6 (TCP/IPv4 or v6) and click Properties to the Internet • Checking for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
Uncontrolled Document Click Close to close the Internet Protocol Version 4
(TCP/IPv4) Properties window. 10. Close the remaining windows and...
Installation Guide - Page 17
... settings and exit the TCP/IP Properties window. 9. Select Internet Protocol (TCP/IP) and click Properties to Verifying the IP Address for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document When you see the prompt, User Account Control -- Double-click Network and Sharing Center to save the...
Installation Guide - Page 18
... obtain an IP address from 169.254.0.0 to obtain one. Click Accessories. 4. Type cmd and click OK. 4. Verifying the IP Address for Windows 7
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document Select Run to open the Run window. 3. Click All Programs. 3. Click Run to open the Run window. 5. Click...
Installation Guide - Page 19
...
1. Renewing the IP Address for more information. Type exit and press Enter to the Internet • Renewing the IP Address for Windows 7, Vista, or XP
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Connecting to close the command prompt window.
Installation Guide - Page 20
... Configuration Manager
1.
Monitoring Your Modem • Starting the Modem Configuration Manager
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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You can also reset the modem configuration back to the original factory settings. Open any web browser on . The following Modem Configuration Manager Status page appears when you cannot access the HTML...
Installation Guide - Page 21
WARNING: This will delete your SB6121 modem configuration to the factory default settings. 1. Click Reset All Defaults. Monitoring Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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B
Restoring Your Modem Settings
You can reset your existing modem configuration settings. Select Configuration from the ...
Installation Guide - Page 22
...problem, contact your service provider if you have to reset the SB6121 modem configuration to its original factory settings if the cable modem is OFF
Cannot Send or Receive Data
Table 1 ... in Front Panel Icons and Error Conditions. Troubleshooting • Solutions
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Installation Guide - Page 23
...Front Panel Icons and Error Conditions
STATUS OFF
IF, DURING STARTUP:
SB6121 is not properly plugged into the power outlet
IF, DURING NORMAL OPERATION:
SB6121 is unplugged or the Energy Conservation switch is OFF
FLASHING Downstream receive ...Troubleshooting • Front Panel Icons and Error Conditions
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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