Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by endau on October 31st, 2013
Is It Safe To Reset Sb6121 To Factory Default Settings
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
...Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet...for Windows 7, Vista, or XP 13 Monitoring Your Modem Starting the Modem Configuration Manager 14 Restoring Your Modem Settings 15 Troubleshooting Solutions ...16 Front Panel Icons and ...
Installation Guide - Page 4
...8226; Comply with all applicable device safety requirements of the country of use of cord sets may result in a shock or fire hazard.
• Route power supply cords ...the following:
• Read all of power source indicated on the device's marking label. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document Overloaded AC outlets, extension cords, frayed power cords...
Installation Guide - Page 5
... or commercial waste.
If this product with your region. SB6121 Cable Modem • Installation Guide
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Uncontrolled Document Do not spray ...set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is in safe...
Installation Guide - Page 6
...-located or operating in conjunction with IC radiation exposure limits set forth for an uncontrolled environment. SB6121 Cable Modem • Installation Guide
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Cet appareil num&#... from using the 5600-5650 MHz frequency band. This transmitter must be at the factory to match the intended destinations. B
FCC Radiation Exposure Statement
This equipment complies with...
Installation Guide - Page 7
...:
http://broadband.motorola.com/consumers/support
3
System Requirements
The SB6121 is compatible with the modem. It also provides instructions for installing the cable modem and configuring the Ethernet, router, DHCP, and security settings. B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to the network Contains...
Installation Guide - Page 9
... Non-bonded upstream channel is connected Blue*: High-speed Internet connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
3
Uncontrolled Document icon does not flash
ON Green: Power is properly connected
Scanning for a downstream (receive) channel connection
Scanning for...
Installation Guide - Page 10
Your service provider may implement bonded channels for RECEIVE and SEND channel connections. Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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ICON 5
6
FLASHING
Transmitting or receiving data on Ethernet port
ON
Amber: A device, computer, or hub is connected to the Ethernet (...
Installation Guide - Page 11
...SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
5
Uncontrolled Document To receive data service, you must provide the MAC address marked HFC MAC ID to your Internet Service provider.
The SB6121 ... an RJ-45 cable
2
Coaxial cable connector
3
+12VDC Power connector
B
MAC Label
The SB6121 Media Access Control (MAC) label is a unique, 48-bit value that identifies each Ethernet ...
Installation Guide - Page 12
...-tighten the connectors to the Cable connector on your computer. 6. Connect the Ethernet cable to the Ethernet port on the modem. 4. Installing the Modem • Connecting the SB6121
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
6
Uncontrolled Document Connect the other end of the building. Do not route the Ethernet cable outside of the power...
Installation Guide - Page 13
... services are removed from the back of 9.0 mm to concrete, masonry, a wooden stud, or some other solid wall material.
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Use anchor bolts if necessary (for example, if you have the following items:
Wall-mounting template Applicable...
Installation Guide - Page 14
...") minimum screw head to mark the holes. 2. Wall Mounting Template
Print the wall mounting template on the cable modem and
the electrical outlet. 5. Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document Select an appropriate depth and diameter to drill the holes to prevent any safety...
Installation Guide - Page 15
B
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Installation Guide - Page 16
... for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document Right-click the network connection for your cable modem to retrieve an IP ...
After installing your cable modem, you have successfully connected to the Internet. B
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Connecting to the Internet
Checking for Windows 7. Click Change adapter settings to display the LAN ...
Installation Guide - Page 17
... for Windows XP
1. Click OK to continue, click Continue. 8. Click Start and then click Settings. 2. Be sure Internet Protocol (TCP/IP) is checked. 6. Connecting to the Network Properties ... exit the Control Panel. Right-click the network connection for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document If you to allow access to...
Installation Guide - Page 20
...If you first log on a computer connected to the original factory settings.
Monitoring Your Modem • Starting the Modem Configuration Manager
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to monitor the various configuration settings and operational status of your cable...
Installation Guide - Page 21
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Restoring Your Modem Settings
You can reset your existing modem configuration settings. Click Reset All Defaults. WARNING: This will delete your SB6121 modem configuration to the factory default settings. 1. Monitoring Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Select Configuration from ...
Installation Guide - Page 22
... and Error Conditions to identify the error.
• If you have to reset the SB6121 modem configuration to the SB6121 and the computer.
• If a device is connected via the Ethernet ...IP address.
• Check that the Ethernet cable is properly connected to its original factory settings if the cable modem is OFF
Cannot Send or Receive Data
Table 1 -
Hand-tighten if necessary.
•...
Installation Guide - Page 25
...improper use . Please contact your distributor, cable operator, or Internet service provider, as set forth in subdivision (c)(1)(ii) of The Rights in the foregoing, and all rights ... RIGHTS
The Product and documentation is provided with the Software. Warranty Information
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Home & Networks Mobility ("Motorola")
What is Motorola, Inc., Home & Networks...
Quick Reference Guide - Page 2
... bottom of 5 An RJ-45 Ethernet port to connect the modem to the computer 2. Do not set the modem in order for the gateway to the power adapter
Technical Operations Academy
Page 2 of the modem.
Connect an active coax cable. Quick Reference Guide: Motorola SB6121
Installation
The serial number and equipment address can be entered...
Quick Reference Guide - Page 5
Quick Reference Guide: Motorola SB6121
Troubleshooting Tips Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page Reboot the computer Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup of the gateway...
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