Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by cepchil on July 5th, 2014
Motorola Sb6121 How To Get Serial Number
The person who posted this question about this Motorola product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
...• Place this device on a stable surface.
• Avoid damaging the cable modem with all applicable device safety requirements of the country of use of the supplied cables ... and safety compliance, use only the provided power and interface cables and install them . SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document Retain the instructions for example, near a bathtub,...
Installation Guide - Page 5
... in accordance with the instructions, may cause undesired operation. Operation is provided to call Motorola Customer Service for a Class B digital device, pursuant to qualified service personnel.
•... try to correct the interference by one or more of the FCC Rules. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document If collection systems are designed to collect...
Installation Guide - Page 6
... subject to the following two conditions: • This device may cause undesired operation of the device. Operation is not accessible by the end user. SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document To comply with the FCC RF exposure compliance requirements, the separation distance between the radiator and your body.
This...
Installation Guide - Page 7
... online services.
In the Box
Before installing the SB6121 cable modem, make sure the following operating systems:
Introduction • In the Box
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
1
Uncontrolled Document B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to the network Contains...
Installation Guide - Page 9
...: Non-bonded upstream channel is connected Blue*: High-speed Internet connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
3
Uncontrolled Document icon does not flash
ON Green: Power is properly connected
Scanning for a downstream (receive) channel connection
Scanning for...
Installation Guide - Page 10
Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
4
Uncontrolled Document Your service provider may ...Ethernet (100Base-T) port
Blue*: High-speed Gigabit Ethernet (1000Base-T) connection from the SB6121 to your PC
Powers on and off the cable modem
Note: The Energy Conservation switch may be an option that is not provided ...
Installation Guide - Page 11
... It contains a MAC address which is located on the bottom of the modem.
The SB6121 rear panel contains the following cabling port and connectors:
ITEM 1
DESCRIPTION
Ethernet...or switch using an RJ-45 cable
2
Coaxial cable connector
3
+12VDC Power connector
B
MAC Label
The SB6121 Media Access Control (MAC) label is a unique, 48-bit value that identifies each Ethernet network device....
Installation Guide - Page 12
... connected to a cable outlet or splitter. 2. Connect the Ethernet cable to the Ethernet port on the modem. 4. Make sure the coaxial cable is for indoor use only. Installing the Modem • Connecting the SB6121
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
6
Uncontrolled Document Do not route the Ethernet cable outside of the coaxial cable...
Installation Guide - Page 13
... power cord is disconnected from the back of 9.0 mm to mount the cable modem. Note: If possible, mount the modem to concrete, masonry, a wooden stud, or some other solid wall material. Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
7
Uncontrolled Document B
Using the Energy Conservation Switch
The Energy...
Installation Guide - Page 14
... the following page.
Note: The hole depth will be determined by the installer and by the type of hardware selected. Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
8
Uncontrolled Document Position and secure the wall mounting template on the wall to wall spacing
3. See the dimension...
Installation Guide - Page 16
... the Internet
Checking for an Internet Connection
After installing your cable modem, you may need to configure your cable modem to retrieve an IP address. Type www.motorola.com in the Address bar. Configuring TCP/IP for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
Uncontrolled Document Click Change adapter settings...
Installation Guide - Page 24
... the Software or the Product components in part, to separate end-user license agreements from the manufacturers of this License. B
B
Software License & Warranty
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Motorola, Inc.
You may not:
(1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in violation of any subsequent licensee...
Installation Guide - Page 25
..., with the terms of this License. Warranty Information
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Home & Networks Mobility ("Motorola")
What is Motorola, Inc., Home & Networks Mobility Solutions Business, 101 Tournament Drive, Horsham, PA 19044. Motorola does not warrant that is manufactured by Motorola and identified by Motorola-owned trademarks, trade names, or product identification logos...
Installation Guide - Page 26
Software License & Warranty • Warranty Information
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
20
Uncontrolled Document ALL WARRANTIES ARE VOID IF THE...the provisions of or in contract or tort. THESE ARE YOUR SOLE AND EXCLUSIVE REMEDIES for details. Motorola's warranty is governed by you must do to obtain warranty service. What you or another person and ...
Quick Reference Guide - Page 1
...
Table of Contents
Quick Reference Guide
Table of DOCSIS, but most notably, channel bonding. IPv6 greatly expands the number of installing, configuring, and troubleshooting the Motorola SB6121 modem. Quick Reference Guide - Motorola's DOCSIS 3.0 modems support DOCSIS 1.x, 2.0, and new 3.0 features.
This document was developed to assist all Technical Operations employees with the proper...
Quick Reference Guide - Page 2
...
1. F-connector connects to Ethernet port on the bottom of 5 CSG Field SERIAL NUMBER
Motorola SB6121 modem HFC MAC ID
Additional Warehouse Information CSG Equipment Type: M1 CSG Equipment Model: SB6121 CSG Equipment Mode: 0 Installation Procedure Connect one end of the power adapter into the modem and the other end into CSG in an enclosed area, near large...
Quick Reference Guide - Page 3
...: High-speed Gigabit Ethernet connection to the PC 6 Power Powers on and off the cable modem During normal operation, the POWER, RECEIVE, SEND, and ONLINE lights are ON.
Technical Operations Academy
Page 3 of 5 Quick Reference Guide: Motorola SB6121
Front Panel Display
The front panel LEDs should not flash
disconnected
2 RECEIVE Receive channel not...
Quick Reference Guide - Page 4
... RF signal. Observer the LED light up steps are acceptable, most issues can be acquired.
Turns off , modem is enabled. Quick Reference Guide: Motorola SB6121
Start-Up Sequence
The SB6121 goes through a series of 5 G. To restart the Motorola SB6121:
1. Power On Self Test (POST). If the RF levels are :
A. E. Troubleshooting Tips
Rule out RF
Use the...
Quick Reference Guide - Page 5
Quick Reference Guide: Motorola SB6121
Troubleshooting Tips Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page Reboot the computer Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup ...
Similar Questions
How Do I Get My Sb6121 Motorola Modem To Connect Correctly
(Posted by harrjhen 9 years ago)
What Are The Factory Log Name And Password For Motorola Sb6121 Cable Modem?
Need factory log name and password for my Motorola Modem SB6121
Need factory log name and password for my Motorola Modem SB6121
(Posted by jorferpe 10 years ago)
