Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by evilFo on January 8th, 2014
What Gateways Will Support Motorola Sb6121 Modem?
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Current Answers
Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
...for future reference.
• This device must be exposed to all of power source indicated on the cable modem when disconnecting or reconnecting the Ethernet cable from the type of the instructions listed here and/or in the... in the instructions.
Retain the instructions for connections to rain or moisture. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document
Installation Guide - Page 5
Caring for help. If this product with residential or commercial waste. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document SAVE THESE INSTRUCTIONS
Note to CATV System Installer: This reminder is provided to call Motorola Customer Service for your region. Recycling your Motorola Equipment Please do not dispose of the product with your local authorities for...
Installation Guide - Page 6
Operation is not accessible by the end user. SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document The firmware setting is subject to match the intended destinations. Cet appareil numérique de la classe B est ...
Installation Guide - Page 7
...
Contact Information
For more information on Motorola consumer cable products, education, and support: • Visit the Motorola support website:
http://broadband.motorola.com/consumers/support
3
System Requirements
The SB6121 is compatible with the modem.
B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to...
Installation Guide - Page 9
...Scanning for an upstream (send) channel connection
Scanning for power, communications, and errors:
ICON 1 2
3
4
FLASHING
Not applicable - 2
Front Panel
B Product Overview
The SB6121 front panel icons provide the following modem status information for an Internet connection
Green: Non-bonded downstream channel is connected Blue*: High-speed Internet connection with bonded downstream channels...
Installation Guide - Page 10
...port
Blue*: High-speed Gigabit Ethernet (1000Base-T) connection from the SB6121 to your PC
Powers on and off the cable modem
Note: The Energy Conservation switch may be an option that is.... Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
4
Uncontrolled Document Your service provider may implement bonded channels for RECEIVE...
Installation Guide - Page 11
Product Overview • MAC Label
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
5
Uncontrolled Document
The SB6121 rear panel contains the following cabling port and connectors:
ITEM 1
DESCRIPTION
Ethernet port for connecting an Ethernet-equipped computer, hub, bridge, or switch using an ...
Installation Guide - Page 16
...
1. Right-click the network connection for your operating system. Type www.motorola.com in the Address bar.
Click Network and Sharing Center to retrieve an... and click Properties to the Internet • Checking for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
Uncontrolled Document Connecting to
display the Internet Protocol Properties...
Installation Guide - Page 20
... to your service provider for more information. Type http://192.168.100.1 in the Modem Configuration Manager, please contact your cable modem. 2. You can also reset the modem configuration back to monitor the various configuration settings and operational status of your cable modem.
B
5
Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to the original factory settings.
Installation Guide - Page 21
... Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
15
Uncontrolled Document Select Configuration from the menu bar.
2. Click Reset All Defaults.
WARNING: This will delete your SB6121 modem configuration to the factory default settings. 1. B
Restoring Your Modem Settings
You can reset your existing modem configuration...
Installation Guide - Page 22
... front panel, note the status of the icon lights as described in Configuring TCP/IP. Call your service provider if you have to reset the SB6121 modem configuration to ensure your system described in Front Panel Icons and Error Conditions. You may ask for the status of the icons and refer to...
Installation Guide - Page 24
... translate the User Guide included with the operation of the Product. You may :
USE the Software only in whatever form. B
B
Software License & Warranty
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Motorola, Inc. BY USING THE CABLE DATA PRODUCT AND/OR INSTALLING, DOWNLOADING OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF...
Installation Guide - Page 25
... TO YOU, THE END USER.
GOVERNMENT RESTRICTED RIGHTS
The Product and documentation is provided with the Software. Warranty Information
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Home & Networks Mobility ("Motorola")
What is Motorola, Inc., Home & Networks Mobility Solutions Business, 101 Tournament Drive, Horsham, PA 19044. A limited warranty for this License, the copying, reproduction...
Installation Guide - Page 26
...support, warranty claims, questions about your Internet service or connection, contact your Service Provider for any and all claims that you may have arising out of the United Nations. IN NO EVENT SHALL MOTOROLA... License & Warranty • Warranty Information
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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THESE ARE YOUR SOLE AND EXCLUSIVE REMEDIES...
Quick Reference Guide - Page 1
...Operations employees with the proper steps of installing, configuring, and troubleshooting the Motorola SB6121 modem. IPv6 greatly expands the number of Contents ...1 Introduction ...1 Installation ...2..., channel bonding. Bookmark not defined.5
Introduction
Motorola's DOCSIS 3.0 Modem includes a number of 120 Mbps.
Motorola's DOCSIS 3.0 modems support DOCSIS 1.x, 2.0, and new 3.0 features. ...
Quick Reference Guide - Page 2
Do not set the modem in order for the gateway to the computer 2. F-connector connects to the power adapter
Technical Operations Academy
Page 2 of 5 Connects the modem to an active cable drop 3. These items will need to be found on the modem using a Cat 5 Ethernet cable. Quick Reference Guide: Motorola SB6121
Installation
The serial number and equipment...
Quick Reference Guide - Page 3
...
failed
parameters
5 LINK
No connection to the Transmitting or receiving Amber: A device,
SB6121 Ethernet data on the Ethernet port computer, or hub is
port is detected
connected via...ONLINE lights are ON. The LINK light flashes when the cable modem is transferring data.
Quick Reference Guide: Motorola SB6121
Front Panel Display
The front panel LEDs should not flash
disconnected
...
Quick Reference Guide - Page 4
... dual-colored LEDs to rule out potential signal issues. To restart the Motorola SB6121:
1. IP registration was lost. IP registration was unsuccessful.
Plug the cable modem back into power.
4. Power On Self Test (POST). Modem processing for DHCP, TFTP, and TOD. PC/Activity is solid when a CPE is disabled via
DOCSIS® configuration file...
Quick Reference Guide - Page 5
Quick Reference Guide: Motorola SB6121
Troubleshooting Tips Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page Reboot the computer Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup of the gateway. ...
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