Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by 1048sabb on September 13th, 2014
How To Open Sb6121 Modem Setting
The person who posted this question about this Motorola product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Answer #1: Posted by MotoAgents on October 13th, 2014 10:45 AM
MotoAgents
Member since:
June 27th, 2014 Points: 554,130
Member since:
June 27th, 2014 Points: 554,130
Hi 1048sabb
In this case I will recommend you to contact the Solutions department so they can assist you with your Modem device.
Regards!
Marge
Motorola Mobility
MotoAgents
Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Windows XP 12 Renewing the IP Address for Windows 7, Vista, or XP 13 Monitoring Your Modem Starting the Modem Configuration Manager 14 Restoring Your Modem Settings 15 Troubleshooting Solutions ...16 Front Panel Icons and Error Conditions 17 Software License & Warranty Software License...18 Warranty Information...19
SB6121 Cable Modem • Installation Guide
iii
Uncontrolled Document
Installation Guide - Page 4
....
• Different types of cord sets may result in a shock or fire hazard.
• Route power supply cords so that they exit from the cable modem or user's PC.
• It...To prevent fire or shock hazard, do not expose this device to dripping or splashing. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document Pay particular attention to cords where they are attached...
Installation Guide - Page 5
... countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste... used in safe operating condition.
• Do not open the device. Caring for help. Please visit www.motorola...to the grounding system of the building, as practical. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document This equipment generates...
Installation Guide - Page 6
...use of the 5150-5250 MHz frequency band is subject to LE-LAN devices. SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document The availability of some specific channels and/or...and • This device must not be installed and operated with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be co-located or operating in conjunction...
Installation Guide - Page 7
...:
http://broadband.motorola.com/consumers/support
3
System Requirements
The SB6121 is compatible with the modem.
It also provides instructions for the SB6121.
This guide provides product overview and setup information for installing the cable modem and configuring the Ethernet, router, DHCP, and security settings. ITEM Power Supply
DESCRIPTION Provides power via an AC electrical...
Installation Guide - Page 9
... for an upstream (send) channel connection
Scanning for power, communications, and errors:
ICON 1 2
3
4
FLASHING
Not applicable - 2
Front Panel
B Product Overview
The SB6121 front panel icons provide the following modem status information for an Internet connection
Green: Non-bonded downstream channel is connected Blue*: High-speed Internet connection with bonded downstream channels
Green...
Installation Guide - Page 10
...: To increase the bandwidth available for receiving and transmitting data, your service provider.
*Blue icon operation is made.
Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
4
Uncontrolled Document Your service provider may also implement bonded channels for high-speed Internet and Ethernet connections.
Installation Guide - Page 11
... using an RJ-45 cable
2
Coaxial cable connector
3
+12VDC Power connector
B
MAC Label
The SB6121 Media Access Control (MAC) label is a unique, 48-bit value that identifies each Ethernet network ...your Internet Service provider. Product Overview • MAC Label
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
5
Uncontrolled Document It contains a MAC address which is located...
Installation Guide - Page 16
... do not see the Configuring TCP/IP section for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
Uncontrolled Document Right-click the network connection for... DNS server address
automatically. 9. Open a web browser window on your operating system. Type www.motorola.com in the Address bar.
Click Change adapter settings to the Internet. When you...
Installation Guide - Page 17
... Windows Vista
SB6121 DOCSIS 3.0® Cable Modem •...click the network connection for Windows XP
1.
Click Start and then click Settings. 2.
Click Control Panel. 3. When you to allow access to close...6. Select Obtain an IP address automatically and Obtain DNS server address
automatically. 8. Open the Control Panel. 3.
Select Internet Protocol Version 4 or 6 (TCP/IPv4 ...
Installation Guide - Page 18
... between your television
Connecting to obtain one. Type ipconfig and press Enter to open a command prompt window. 6.
Because this automatically assigned IP address is unable to the Internet • Verifying the IP Address for Windows 7
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
12
Uncontrolled Document If an Auto-configuration IP address is...
Installation Guide - Page 19
... Run window. Renewing the IP Address for Windows 7, Vista, or XP
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
13
Uncontrolled Document B. Select Run to the Internet • Renewing the IP Address for Windows 7, Vista, or XP
1. Connecting to open a command prompt window.
2. B
After successfully verifying your cable connections and proper cable-TV...
Installation Guide - Page 20
...8226; Installation Guide
14
Uncontrolled Document You can also reset the modem configuration back to your cable modem.
Press Enter.
Open any web browser on . B
5
Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to monitor the various configuration settings and operational status of your cable modem. 2. Note: If you first log on a computer connected to the...
Installation Guide - Page 21
B
Restoring Your Modem Settings
You can reset your existing modem configuration settings. Monitoring Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
15
Uncontrolled Document
Select Configuration from the menu bar.
2. Click Reset All Defaults. WARNING: This will delete your SB6121 modem configuration to the factory ...
Installation Guide - Page 22
... in Configuring TCP/IP. Call your service provider if you have to reset the SB6121 modem configuration to ensure your cable service is ON to verify connectivity.
• Call your... listed here do not solve your problem, contact your television to its original factory settings if the cable modem is OFF
Cannot Send or Receive Data
Table 1 -
Your service provider may have...
Installation Guide - Page 25
...shall at 52.227-7013.
Software License & Warranty • Warranty Information
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
19
Uncontrolled Document
U.S. The contractor/manufacturer is Motorola,... documentation is strictly prohibited by such laws and treaty provisions. Except as set forth in on-line control of aircraft, air traffic, aircraft navigation or...
Installation Guide - Page 26
... person and whether based in connection with this Limited Warranty last? ALL WARRANTIES ARE VOID IF THE PRODUCT IS OPENED, ALTERED, AND/OR DAMAGED. Software License & Warranty • Warranty Information
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
20
Uncontrolled Document B
How long does this Product, whether made or suffered by the laws...
Quick Reference Guide - Page 1
...throughput up to a minimum rate of installing, configuring, and troubleshooting the Motorola SB6121 modem. This document was developed to be "virtually-bonded" together to assist all Technical Operations ...employees with the proper steps of 120 Mbps. Motorola SB6121 Version Date: v1.0 September 2011
Field Operations
Table of Contents
Quick Reference Guide
Table...
Quick Reference Guide - Page 2
...: M1 CSG Equipment Model: SB6121 CSG Equipment Mode: 0 Installation Procedure Connect one end of the power adapter into the modem and the other end into CSG in an enclosed area, near large appliances, UPS (uninterrupted power supplies), microwaves, computer monitors or 2.4GHz cordless phones. Do not set the modem in order for the gateway...
Quick Reference Guide - Page 5
Quick Reference Guide: Motorola SB6121
Troubleshooting Tips Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page Reboot the computer Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup of the gateway...
Similar Questions
