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Kenwood KDC-X500 Support Question

Kenwood KDC-X500 Support Question

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Question posted by jebrain79 on February 17th, 2024

No Soundbout Of Sub Woofers

I have power From headset to Amp, from Amp to sub woofer but 0 sound coming out.

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Answer #1: Posted by SonuKumar on February 18th, 2024 10:45 AM
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Answer #2: Posted by Technicalproblemsolver on February 17th, 2024 2:24 PM
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If you have a Kenwood KDC-X500 car stereo unit and are experiencing no sound coming out of your subwoofers despite having power from the head unit to the amp and from the amp to the subwoofer, there could be a few reasons for this issue. Here are some steps you can take to troubleshoot and potentially resolve the problem:

1. Check the Connections: Double-check all the connections between the head unit, the amp, and the subwoofer to ensure they are securely connected and properly set up. Make sure that the RCA cables are connected correctly and that there are no loose or damaged connections.

2. Adjust the Settings: Check the audio settings on your Kenwood KDC-X500 head unit to ensure that the subwoofer output is enabled and that the crossover frequency and level settings are configured correctly for your setup.

3. Test the Subwoofer: If possible, test the subwoofer with another audio source to verify that the subwoofer itself is functioning properly. This will help you determine if the issue lies with the subwoofer or the connections.

4. Check the Amp: Ensure that the amplifier is receiving power and that all the settings on the amp are configured correctly. If the amp has a protection mode or any other indicator lights, check to see if there are any warnings or issues indicated.

5. Inspect the Fuse: Check the fuse on the amp to make sure it has not blown. A blown fuse could be preventing power from reaching the subwoofer. 6. Consult the User Manual*: Refer to the user manual for the Kenwood KDC-X500, the amp, and the subwoofer for specific troubleshooting tips and setup instructions.

If after going through these steps the issue persists, it may be best to consult with a car audio professional or technician for further assistance. They can provide a more in-depth diagnosis of the problem and help you get your subwoofers working properly again.



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Answer #3: Posted by Ramdi28 on February 20th, 2024 10:41 PM
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There are a number of possible causes for a subwoofer that isn't producing any sound. To assist you in locating and fixing the issue, consider the following troubleshooting guide:

Verify the Power Connection: Make sure the subwoofer is switched on and correctly plugged into a power outlet. Power wires can unintentionally unplug or become loose from time to time.

Verify Signal Connection: Inspect the speaker wire or RCA audio signal cable that connects the subwoofer to the audio source (such as an amplifier or receiver). Verify that the wire is firmly attached to the audio source's output and the subwoofer's input.

Modify the Settings and Volume: Verify the subwoofer's and the audio source's settings and volume. Make sure the volume on the subwoofer is turned on.

Related Kenwood KDC-X500 Manual Pages

North America - Page 1

Model KDC-X500/ KDC-BT565U/ KMR-D765BT Serial number US Residents Only Register Online Register your Kenwood product at www....upon your Kenwood dealer for information or service on the warranty card, and in the spaces designated on the product. KDC-X500 KDC-BT565U KMR-D765BT CD-RECEIVER INSTRUCTION MANUAL AMPLI-TUNER LECTEUR DE CD MODE D'EMPLOI REPRODUCTOR DE DISCOS COMPACTOS RECEPTOR DE FM...
North America - Page 4

... below. The User shall use the Licensed Software according to the directions described in the possession of the Licensed Software shall be distributed, licensed or sub-licensed whether it may include the software which has been licensed to use the Licensed Software embedded in the Product (including any related materials, updates...
North America - Page 6

...8226; Keep the battery out of reach of used . You can hear sounds outside the car to prevent accidents. • Lower the volume before using ...AUX 9 Pandora® 10 iHeartRadio® 11 SiriusXM® Radio 12 BLUETOOTH® 15 AUDIO SETTINGS 21 DISPLAY SETTINGS 23 REFERENCES 24 Maintenance More information TROUBLESHOOTING 26 SPECIFICATIONS 28 INSTALLATION / CONNECTION...
North America - Page 9

... CD. NO: Cancels (upgrading is played. OFF: Deactivates. No sound can be heard if an audio file disc is not activated). ENGLISH 5 For details on the display...IN AUX ON: Enables AUX in source selection. ; OFF: Disables. ( 9) CD READ 1: Automatically distinguishes between audio file disc and music CD. ; 2: Forces to default (except the stored station). ; F/W UPDATE UPDATE SYSTEM ...
North America - Page 11

.../ ALL REPEAT : MP3/WMA/AAC/WAV/FLAC file FILE REPEAT/ FOLDER REPEAT/ REPEAT OFF : iPod or ANDROID Random play *6 Press repeatedly. DISC RANDOM/ RANDOM OFF : Audio CD FOLDER RANDOM/ RANDOM OFF : MP3/WMA/AAC/WAV/FLAC file, iPod or ANDROID Press and hold S / T. CD / USB / iPod / ANDROID Start playback The source...
North America - Page 12

... them quickly. BROWSE MODE : Control Android device from this unit. Not applicable for audio CD and MP3/WMA/AAC/WAV/FLAC files. (or) Alphabet search (applicable only ... searching. • To return to the root folder/ first file/ top menu, press 5. (Not applicable for BT AUDIO source.) • To return to search at a preset skip search ratio. ( 9, [SKIP SEARCH]) • Pressing...
North America - Page 13

... return to the previous setting item, press . ENGLISH 9 AUX (default)/ DVD/ PORTABLE/ GAME/ VIDEO/ TV 5 Press and hold to select an item (see the following drives. CD / USB /...input terminal of the unit. • The unit will output the sound from these applications. Set the AUX name While listening to a portable audio player connected to the unit... 1 Press the volume knob to ...
North America - Page 19

...( 19) - Press the volume knob to start pairing. Connection Supported Bluetooth profiles - Audio/Video Remote Control Profile (AVRCP) - Sub Band Codec (SBC) - To delete the paired device, 19, [DEVICE DELETE]. Auto...Press to turn on the unit. ** ** ** 2 Search and select this unit model name (KDC-X5 / KDC-BT5 U/ KMR-D7 BT) on the display. • For some Bluetooth devices, you connect ...
North America - Page 23

... PIN CODE EDIT (0000) RECONNECT AUTO PAIRING INITIALIZE Default: XX Selects the phone or audio device to connect or disconnect. *" " appears in front of the device name when ...Settings in memory Store a contact in memory You can only connect a maximum of two Bluetooth phones and one Bluetooth audio device at any time. 1 Turn the volume knob to select a device to delete, then press the knob....
North America - Page 24

... OFF. to confirm pairing. The connectivity result (OK or NG) appears after the test. Audio Audio player via Bluetooth 1 Press repeatedly to start playback. Press . Repeat play Press repeatedly. (... to select BT AUDIO (or press SRC on the connected device. 20 "PLEASE PAIR YOUR PHONE PIN 0000" appears. 2 Search and select this unit model name (KDC-X5**/ KDC-BT5**U/ KMR-D7...
North America - Page 25

...AUDIO SETTINGS Internet radio via Bluetooth Listen to Pandora You can listen to iHeartRadio on the Android device via Bluetooth on this unit. Default: XX SUB...sound elements (frequency level, tone level, Q factor) are preset into each source. (Before making an adjustment, select the source you want to select IHEARTRADIO. LOUDNESS LEVEL1/ LEVEL2: Selects your Bluetooth audio... POWERFUL...
North America - Page 26

.... SW LPF GAIN -8 to 0: Adjusts the output volume of the subwoofer. • [SUB-W LEVEL]/ [SUBWOOFER] of [SPEAKER SIZE]/ [SUBWOOFER LPF] of [X ' OVER] is ... for optimum performance. AUDIO SETTINGS VOLUME OFFSET -15 to +6 (0): Preset the initial volume level of each source. (Before adjustment, select the source you want to adjust.) SOUND EFFECT SOUND RECNSTR (Not applicable ...
North America - Page 28

..., Long file name. • Playable USB device file system: FAT12, FAT16, FAT32 Even when audio files comply with the standards listed above ) may cause malfunction. The AAC (.m4a) file in ... More information Visit also the following CDs: • Detailed information and notes about the playable audio files are not round. • Discs with coloring on the faceplate with a dry silicone ...
North America - Page 29

... Channel number (Status) Channel name (Status) Artist name (Status) Song title (Status) Content information (Status) Category name (Status) Clock (Status) (back to the beginning) BT AUDIO Track title (Artist) Track title (Album name) Track title (Date/Clock)* Playing time (Date/Clock)* (back to change without prior notice. Accordingly, compatibility may be...
North America - Page 30

...Sound cannot be ejected. Turn the power off , then turn on. • Information shown on the Android device and start playback. • If in [HAND MODE], launch any media player application on the display is unable to route the audio... preparing the iPod/iPhone music list. Connect a USB device that contains playable audio files. • Reconnect the iPod. • Reset the iPod. •...
North America - Page 32

... again. If this does not solve the problem, consult your audio player.) • Disconnect and connect the Bluetooth player again. ...Sound is poor. Reset the unit and try to a place where you can get the contact information. The connected Bluetooth audio player cannot be trying to connect to the unit. • Check whether the connected Bluetooth audio player supports Audio/Video...
North America - Page 33

... Communication Range Profile Bluetooth Ver.2.1+EDR / Bluetooth 3.0 2.402 GHz - 2.480 GHz +4 dBm (MAX), 0 dBm (AVE) Power Class 2 Line of sight approx. 10 m (32.8 ft) HFP (Hands-Free Profile) A2DP (Advanced Audio Distribution Profile) AVRCP (Audio/Video Remote Control Profile) SPP (Serial Port Profile) PBAP (Phonebook Access Profile) Frequency Response (±3 dB) Input Maximum Voltage...
North America - Page 34

... installation. on the right. See Wiring connection. ( 31, 32) 3 Install the unit to turn on the power. 6 Detach the faceplate and reset the unit within 5 seconds. ( 3) 30 Installing the unit (in -dash... plate from the ignition switch, then disconnect the [ terminal of your vehicle. Consult the car audio dealer. • Install this unit to the car's chassis again after use of the trim...
North America - Page 35

...the car Part list for your car audio dealer. Brown (Mute control wire) To connect the Kenwood navigation system, refer your navigations manual Blue/White (Power control wire/ Antenna control wire) ...Yellow (Battery wire) Black (Ground wire) If no connections are made, do not let the wire come out from the tab. Wiring connection (for / ) IMPORTANT : We recommend installing the unit with...
North America - Page 36

...let the wire come out from the tab. Consult your navigations manual Blue/White (Power control wire) Blue (Antenna control wire) To the power control terminal when using the optional power amplifier To .../ Marine/ To connect the Kenwood navigation system, refer your car audio dealer. Wiring connection (for ) IMPORTANT : We recommend installing the unit with a commercially available ...

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