HP Officejet 4500 Support Question
HP Officejet 4500 Support Question
Find answers below for this question about HP Officejet 4500 - All-in-One Printer - G510.Need a HP Officejet 4500 manual? We have 3 online manuals for this item!
Question posted by joyceflowers9971 on October 20th, 2020
I Get An Error Message Saying 'no Scan Options'. How Do I Fix This?
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Current Answers
Answer #1: Posted by goma23628 on October 20th, 2020 7:53 PM
goma23628
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October 20th, 2020 Points: 3,300
Member since:
October 20th, 2020 Points: 3,300
Related HP Officejet 4500 Manual Pages
Getting Started Guide - Page 21
...Follow the onscreen instructions to find the printer. Selecting this option allows the software to install successfully on your computer displays any messages during the installation, select the "always permit/allow" option in the messages. Set up wireless (802.11) communication...cable.
3. On the CD menu, click Install Network/ Wireless Device, and then follow the onscreen instructions.
User Guide - Page 5
... the mode...13 Change product settings 14 Types of messages...14 Status messages...14 Warning messages...14 Error messages...14 Critical error messages 15 Finding the device model number 15 Select print media...15 Recommended papers... in the automatic document feeder (ADF 18 Load media...19 Maintain the device...21 Clean the scanner glass...21 Clean the exterior ...22 Clean the automatic document feeder...
User Guide - Page 7
...answer ring pattern for distinctive ring 53 Set the fax error correction mode 53 Set the dial type...54 Set the redial options...54 Set the fax speed...54 Set the fax sound ...74 Solve printing problems...75 The device shuts down unexpectedly 75 Error message appears on control-panel display 75 Alignment fails...75 The device is not responding (nothing prints 75 Device takes a long time to print...
User Guide - Page 8
... defects are apparent 95 The device prints half a page, then ejects the paper 96 Paper mismatch...96 Solve scan problems...96 Scanner did nothing...97 Scan takes too long...97 Part of the document did not scan or text is missing 98 Text cannot be edited...98 Error messages appear...99 Scanned image quality is poor 99...
User Guide - Page 18
...press the Power button to change the product settings or print reports, use the options available in the message itself) before the product can continue functioning. Press OK to continue printing.
Error messages Error messages communicate that you of the device changes. These messages are usually accompanied by a blinking red Attention light. Take the appropriate action to select...
User Guide - Page 19
... for papers with crisp, vivid color, bolder blacks & dry faster than ordinary plain papers. Look for twosided use this device has a specific model number. Depending on your product, as well as when obtaining support. Critical error messages
Critical error messages inform you of everyday documents. They are available for your country/region, some of the...
User Guide - Page 39
... programs on your device and computer must also be connected and turned on a computer. 3 Scan
Using the product's control panel, you can edit a scanned image and create special projects using a scanned image. You can use the HP software to scanning. Scan
35 NOTE: Closing the HP Digital Imaging Monitor icon in the No Connection error message. For more...
User Guide - Page 48
...transmission speed of faxes you turn off , consider the following. Press right arrow until Error Correction Mode appears, and then press OK. 4. If you send and receive are ... is loaded. If you turn ECM off only if it fits on the Auto Answer option (the default setting), the device automatically answers incoming calls and receives faxes after the number of fax pages stored in memory...
User Guide - Page 52
...is useful when you receive a fax, the fax does not print and an error message appears on the display. Press right arrow until Paper Options appears, and then press OK. 4. Press right arrow until Fax Settings appears,...be blocked. Press right arrow to select Off or On. 6. This setting is received, the device compares the number to the list of junk fax numbers to a caller ID service through your...
User Guide - Page 58
... then press OK. 4. Set the dial type
Use this option is OFF. NOTE: The pulse-dialing option is Tone. To set the fax error-correction mode 1. The factory-set default for this option is ON.
• No answer redial: If this option is turned on , the device redials automatically if it receives a busy signal. Press right...
User Guide - Page 74
...device information and expert assistance and includes the following support services to obtain assistance. Support options...8226; Solve copy problems • Solve scan problems • Solve fax problems •...device updates, support alerts, and HP newsgrams that came with HP devices • Solve device management problems • Troubleshoot installation issues • Understand the Printer...
User Guide - Page 79
...latest troubleshooting information, or product fixes and updates.
The device is not responding (nothing prints) • Device takes a long time to...device prints half a page, then ejects the paper
The device shuts down unexpectedly • Error message appears on control-panel display
A non-recoverable error has occurred Disconnect all documents, and then reboot the computer.
Error message...
User Guide - Page 101
... is not busy. • Text cannot be edited • Error messages appear • Scanned image quality is poor • Scan defects are apparent
Scanner did nothing
• Check the original Make sure that the original is placed on the scanner glass.
• Check the device The device might be coming out of PowerSave mode after a period...
User Guide - Page 102
...For more information about changing the properties. ◦ If you have selected a picture scanning option, the HP software automatically crops the image. If you are copying a borderless original,...software) is tightly spaced. Try adjusting the settings before you scan the original, or try enhancing the image after you scan the original. For more information, see Load an original on ...
User Guide - Page 103
...make an interpretation of the original photograph, which degrades the quality.
Error messages appear
"Unable to activate TWAIN source" or "An error occurred while acquiring the image" ◦ If you are acquiring ...when printed The image that appears on the scanner glass. See Maintain the device for the type of scan job. Graphics look different from the back side to see Load an original...
User Guide - Page 111
... should be connected to the port labeled 1-LINE on the back of the phone line by device memory). You can use a coupler to extend the length. Check the display or your local telephone company for an error message providing information about changing ECM, see if another phone cord, which uses the same phone...
User Guide - Page 194
...also have set up modem and answering machine • Shared voice/fax line with optional equipment, contact your recorded greeting. Change the Rings to Answer setting on your ...Additional fax setup
You can record a voice message. When the phone rings, your answering machine answers after a low number of the device. 2. The device monitors the call during this section. Using...
User Guide - Page 220
...problems, troubleshoot 22
A
accessibility 3, 9 accessories
Printer Status Report 125 Self-Test Report 125 warranty ...black dots or streaks, troubleshoot copies 96 scan 100
blank pages, troubleshoot copy 94 print 76 scan 100
blocked fax numbers set up 48
...13 copy settings copy 38 correct port test, fax 103 critical error messages 15 custom-sized media sizes supported 137 custom-sized paper Mac OS...
User Guide - Page 221
...program 152
error correction mode 43 error messages
device control panel 14 unable to activate TWAIN
source 99 error reports, fax 57 error-correction mode,...details 58 receive 44 receive, troubleshoot 106, 109 redial options 54 reduction 48 reports 56 reprint 46 rings to answer ... 150 dots or streaks, troubleshoot copies 96 dots, troubleshoot scan 100 driver warranty 131 DSL, fax setup with fax and...
User Guide - Page 224
... memory 46 right navigation button 12 rings to answer 52
S
save faxes in memory 45
scan error messages 99 from device control panel 35 OCR 36 quality 99 scan specifications 141 send to a computer 35 slow 97 troubleshoot 96
Scan function indicator 13 scanner glass
clean 21 load originals 18 locating 10 schedule fax 42 security...
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