HP Officejet 4500 Support Question
HP Officejet 4500 Support Question
Find answers below for this question about HP Officejet 4500 - All-in-One Printer - G510.Need a HP Officejet 4500 manual? We have 3 online manuals for this item!
Question posted by erickck on October 3rd, 2013
Hp 4500 All In One Printer Error Message Cannot Scan, Copy Or Fax
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Related HP Officejet 4500 Manual Pages
Getting Started Guide - Page 4
...reports, or get help for the printer.
To scan, copy, and send faxes, you can use the control panel to change the printer settings using software tools available on ...HP software. You can open this printer (also called "Help") is placed on your computer, such as the Toolbox (Windows), the HP Utility (Mac OS X), or the embedded Web server (EWS). OFFICEJET 4500
1. Use the printer...
User Guide - Page 7
......68
7 Solve a problem HP support...70 Obtain electronic support...71 HP support by phone...71 Before you call...71 Phone support period 72 Telephone support numbers 72 After the phone support period 74 General troubleshooting tips and resources 74 Solve printing problems...75 The device shuts down unexpectedly 75 Error message appears on control-panel...
User Guide - Page 8
... Copy defects are apparent 95 The device prints half a page, then ejects the paper 96 Paper mismatch...96 Solve scan problems...96 Scanner did nothing...97 Scan takes too long...97 Part of the document did not scan or text is missing 98 Text cannot be edited...98 Error messages appear...99 Scanned image quality is poor 99 Scan...
User Guide - Page 12
Use the HP Solution Center (Windows 207 HP Utility (Mac OS X)...207 Embedded Web server (some models only 208 F Errors (Windows) Fax Memory Full...210 Device Disconnected...210 Ink Alert...210 Cartridge Problem... Paper Jam...213 The printer is out of paper...214 Printer Offline...214 Printer Paused...214 Document failed to print...214 General printer error...214 Align cartridge...215 Index...216
8
User Guide - Page 16
... product settings • Types of messages
Overview of buttons and lights
The following diagram and related table provide a quick reference to the device control panel features. The button is lit when the wireless feature is on your computer screen. Label 1
2 3 4 5 6 7 8
9
10
Name and Description
Wireless button (HP Officejet 4500 Wireless): Turns the 802.11 wireless...
User Guide - Page 19
...area. Critical error messages
Critical error messages inform you want the best print quality, HP recommends using media
Recommended papers for more information, see Solve a problem. Finding the device model number
In... off the device, and then turning it ideal for printing and copying of a device failure. Depending on your product, as well as when obtaining support. Use HP media for ...
User Guide - Page 23
... into the device.
Load media
This section provides instructions for loading media into the automatic document feeder until they stop at the left and right edges of plain paper. or multiple-page, A4- CAUTION: Do not load photos in first. NOTE: Two-sided legal-size documents cannot be scanned, copied, or faxed using the...
User Guide - Page 39
... the HP software provided with your device to lose some of its scan functionality and result in scanned documents into a format that you can search, copy, paste, and edit. The HP software must be installed and running on a computer running Windows, you can also use the HP software to convert the text in the No Connection error message. NOTE...
User Guide - Page 50
...: After the memory becomes full, the oldest, printed faxes are overwritten as new faxes are unprinted, the device does not receive any fax calls until you print or delete the faxes from memory
If you lost the copy of the faxes you use the Poll to Receive feature, the HP All-in memory for polling and have received...
User Guide - Page 51
... prompt, enter the number of the other fax machine. 5. NOTE: You can cancel fax forwarding by pressing Cancel on the device control panel when the Fax Forwarding message is polling in -One will not be printed on ), the device prints the fax. NOTE: The HP All-in black and white.
Receive a fax
47 Fax Forwarding appears on the display, or...
User Guide - Page 52
... set the paper size for incoming faxes
The Automatic Reduction setting determines what the HP All-in-One does if it receives a fax that does not fit on the ...faxes from the device control panel 1. Press Setup. 2. If it is assumed that the user has not signed up for the default paper size. Automatic Reduction is useful when you receive a fax, the fax does not print and an error message...
User Guide - Page 57
... for the answering machine. If you want to fax calls. NOTE: The HP fax cannot receive faxes when the main phone number is sending or receiving a fax. Set the fax error correction mode
Typically, the device monitors the signals on , the device can set your fax line, the device answers the call and the device monitors the line. Turn off the hook...
User Guide - Page 60
... fax confirmation reports • Print fax error reports • Print and view the fax log • Clear the fax log • Print the details of the fax on the Fax Sent Confirmation report if you choose On Fax Send or Send & Receive, and if you scan the fax to print a report only if there is set up the device to print error...
User Guide - Page 74
... problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve wired (Ethernet) network problems (some models only) • Solve wireless problems (some models only) • Clear jams
HP support
If you register the HP all-in -one • Valuable troubleshooting information for common problems • Proactive device updates, support alerts, and...
User Guide - Page 101
... to scan, the scan starts if the scanner is placed on the scanner glass.
• Check the device The device might be edited • Error messages appear • Scanned image quality is poor • Scan defects are... that the scan might be coming out of PowerSave mode after a period of the device If you sent a print or copy job before you set the resolution too high, the scan job takes ...
User Guide - Page 137
... • Print resolution • Print specifications • Copy specifications • Fax specifications • Scan specifications • Operating environment • Electrical requirements •...device • Wired (Ethernet) network (some models
only) • Wireless 802.11b/g (some models only)
Ink cartridges
Black and tri-color ink cartridge
Supply yields
Visit www.hp...
User Guide - Page 220
... specifications 139 troubleshoot 94 Copy B&W function indicator 13 Copy Color function indicator 13 copy settings copy 38 correct port test, fax 103 critical error messages 15 custom-sized media sizes supported 137 custom-sized paper Mac OS 32 print on 31 customer support electronic 71 cut-off pages, troubleshoot 77
D
dark images, troubleshoot copies 95 scans 100
Declaration of...
User Guide - Page 221
Index
default settings copy 38
deleting faxes from memory 46 device control panel
locating 10 network settings 198 scan from memory 46 dial tone ...envelopes
sizes supported 136 tray supporting 137 environmental specifications 141
environmental sustainability program 152
error correction mode 43 error messages
device control panel 14 unable to PC 50 forwarding 47 header 52 Internet Protocol,...
User Guide - Page 224
... replace ink cartridges 62 report
wireless test 203 reports
confirmation, fax 56 error, fax 57 fax test failed 101 reprint faxes from memory 46 right navigation button 12 rings to answer 52
S
save faxes in memory 45
scan error messages 99 from device control panel 35 OCR 36 quality 99 scan specifications 141 send to a computer 35 slow 97 troubleshoot 96...
User Guide - Page 225
... volume
fax sounds 55
W
wall jack test, fax 102 warning messages 14 warranty 131 Web page
print 28 Web sites
accessibility information 3, 9 customer support 71 environmental
programs 152 order supplies and
accessories 173 supply yield data sheet 133 wireless security 201 white bands or stripes, troubleshoot copies 95, 96 scans 99 Windows borderless 33 HP Solution...
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