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HP Officejet 4500 Support Question

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Question posted by rdainow on October 25th, 2018

Clear Paper Jam In Auto Feeder

I have an hp officejet 4500 G510gm. A small rectangular piece of paper is stuck / jammed in the auto feeder. How can I find and remove this paper?

Current Answers

Answer #1: Posted by Odin on October 26th, 2018 11:45 AM
This answer was accepted by the poster of the original question.
Odin

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April 10th, 2010

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See https://support.hp.com/us-en/document/bud09128. (This is for a different HP printer, so you may have to adapt the suggestions to your specific issue.)


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related HP Officejet 4500 Manual Pages

Getting Started Guide - Page 17

... the Auto Answer setting so that is on the same phone line (but not directly connected to answer the incoming call before the printer answers. -Or- For more information about configuring this feature, see "Step 3: Configure fax settings" on Page 11. Make sure the printer is turned on and paper is being sent. b. Remove any...
User Guide - Page 7

...Auto...and view the fax log 57 Clear the fax log...58 Print the... a problem HP support...70 Obtain electronic support...71 HP support by ...device is not responding (nothing prints 75 Device takes a long time to print 76 Blank or partial page printed 76 Something on the page is missing or incorrect 77 Placement of the text or graphics is wrong 77 The device prints half a page, then ejects the paper...
User Guide - Page 9

... suggestions 123 Understand the Printer Status Report and Self-Test Report 124 Understand the network configuration page (some models only 126 Clear jams...127 Clear paper jams...127 Avoid paper jams...128 A Technical information Warranty information...130 Hewlett-Packard limited warranty statement 131 Ink cartridge warranty information 132 Device specifications...133 Physical specifications...
User Guide - Page 12

... Device Disconnected...210 Ink Alert...210 Cartridge Problem...211 Solution 1: Install the ink cartridges correctly 211 Solution 2: Turn the product off and on 213 Solution 3: Clean the electrical contacts 213 Solution 4: Replace the ink cartridge 213 Paper Mismatch...213 The cartridge cradle cannot move 213 Paper Jam...213 Paper Jam...213 The printer is out of paper...214 Printer...
User Guide - Page 21

..., see Media specifications. • To prevent jams, poor print quality, and other supplies, go to the device specifications. HP Advanced Photo Paper This thick photo paper features an instant-dry finish for longer lasting documents. Available in semi-gloss finish in English only. NOTE: At this paper with your HP printer. It is acid-free for casual photo...
User Guide - Page 74

...8226; Proactive device updates, support alerts, and HP newsgrams that came with HP devices • Solve device management problems • Troubleshoot installation issues • Understand the Printer Status Report and Self-Test Report • Understand the network configuration page (some models only) • Clear jams HP support If you register the HP all HP customers. HP online support...
User Guide - Page 78

... programs when you are firmly connected to initialize it using the HP software CD included with the product, or you begin troubleshooting a printing problem. • For a paper jam, see Clear paper jams. • For paper-feed problems, such as the current or default printer. Make sure the device is connected firmly to learn more information. • Pause Printing is...
User Guide - Page 83

... in its original packaging and inside the automatic document feeder, respectively. Solution 3: Wait a short period of time (if possible) A short period of printer inactivity can clear up some problems. If possible, let the printer sit idle for your print job. For photos, HP Advanced Photo paper is fine for the print job, and make sure that...
User Guide - Page 98

... Clear paper jams. • Check the trays Make sure that is only available in the automatic document feeder (ADF). 94 Solve a problem Check for more easily if the tray is full.) • If you are using thick special media (such as brochure paper), load media so that the tray is within this range. • Use HP...
User Guide - Page 129

... estimated ink levels. When you receive a low-ink alert, consider having a replacement cartridge available to replace the ink cartridges until print quality becomes unacceptable. 3. Printer Information: Shows device information (such as information about the product, as well as the product name, model number, serial number, and firmware version number), and the number...
User Guide - Page 131

.... Remove the door by pulling it away from the rear door. Try the following topics: • Clear paper jams • Avoid paper jams Clear paper jams If the paper was loaded in the ADF tray. This section contains the following remedies before you attempt to clear the jam. • Make sure that you might need to the ADF tray while the device is...
User Guide - Page 132

...; Ensure that might be remaining inside the device. Chapter 7 2. To clear a paper jam in the input tray. • Use paper types that are removing it snaps into place. 4. Lift the cover of the rollers. Gently pull the paper out of the ADF. 2. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. •...
User Guide - Page 133

NOTE: Humidity may cause paper to curl and hence paper jam. Clear jams 129
User Guide - Page 211

... Center is the entry point for that are associated with the selected device. HP Utility (Mac OS X) The HP Utility contains tools to Printer Model Name and then click Display Printer Toolbox. • From the printer preferences, click the Features tab, and then click Printer Services. E Device management tools This section contains the following topics: • Toolbox (Windows...
User Guide - Page 214

...fix the errors. • Fax Memory Full • Device Disconnected • Ink Alert • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move • Paper JamPaper Jam • The printer is out of paperPrinter Offline • Printer Paused • Document failed to print • General printer error • Align cartridge Fax Memory Full If...
User Guide - Page 217

... HP support. Solution 2: Turn the product off and on Turn off the product, and then check the For more information about ink cartridge warranty, see Ink cartridge warranty information. Solution 3: Clean the electrical contacts Clean the electrical contacts on clearing jams, as well as more information, see Clear jams. Paper Jam Paper has become jammed in the automatic document feeder...
User Guide - Page 218

... F Before you try to clear the jam, check the following: • Make sure that you have loaded paper that meets specifications and that the product is clean. For more information, see Load an original in the automatic document feeder (ADF). Click Start, point to Settings, and then click Printers or Printers and Faxes. - Or Click Start...
User Guide - Page 220

...feeder clean 22 feeding problems, troubleshoot 22 A accessibility 3, 9 accessories Printer Status Report 125 Self-Test Report 125 warranty 131 acoustic emissions 141 ADF (automatic document feeder...feeder 22 exterior 22 ink cartridge contacts 90 ink cartridge ink nozzle area 91 ink cartridges 68 scanner glass 21 clear...-sized media sizes supported 137 custom-sized paper Mac OS 32 print on 31 customer ...
User Guide - Page 222

..., set up with fax parallel phone systems 180 J jams clear 127 media to avoid 17 paper 127, 128 junk fax mode 48 K keypad, device control panel locating 12 H hardware, fax setup test 101 header, fax 52 Help button 12 Hewlett-Packard Company notices 3 HP Solution Center 207 HP Utility (Mac OS X) opening 207 humidity specifications 141...
User Guide - Page 223

... cycle) 133 paper jams 127, 128 size, set for fax 47 paper-feed problems, ...Printer Status Report information on 124 print 125 processor specifications 133 product control panel scan 35 pulse dialing 54 Q quality, troubleshoot copy 95 print 78 scan 99 R radio interference reducing 204 regulatory information 147 radio, turn off 198 rear access panel clear jams 127 illustration 11 receive faxes auto...

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