HP Officejet 4500 Support Question
HP Officejet 4500 Support Question
Find answers below for this question about HP Officejet 4500 - All-in-One Printer - G510.Need a HP Officejet 4500 manual? We have 3 online manuals for this item!
Question posted by tdaLog on December 2nd, 2013
How To Clear Paper Jam Hp Deskjet 4500
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Current Answers
Answer #1: Posted by DreadPirateRoberts on December 20th, 2013 1:16 PM
DreadPirateRoberts
Member since:
November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
This will walk you through clearing a paper jamhttps://support.hp.com/us-en/document/c00441807
Related HP Officejet 4500 Manual Pages
User Guide - Page 9
... suggestions 123 Understand the Printer Status Report and Self-Test Report 124 Understand the network configuration page (some models only 126 Clear jams...127 Clear paper jams...127 Avoid paper jams...128
A Technical information Warranty information...130 Hewlett-Packard limited warranty statement 131 Ink cartridge warranty information 132 Device specifications...133 Physical specifications...
User Guide - Page 10
...conformity 150
Environmental product stewardship program 152 Paper use...152 Plastics...152 Material safety data sheets 152 Recycling program...152 HP inkjet supplies recycling program 152 Disposal of...
Third-party licenses...155 HP Officejet 4500 Desktop 156 HP Officejet 4500...159 HP Officejet 4500 Wireless 166
B HP supplies and accessories Order printing supplies online 173 Supplies...173...
User Guide - Page 12
... Device Disconnected...210 Ink Alert...210 Cartridge Problem...211
Solution 1: Install the ink cartridges correctly 211 Solution 2: Turn the product off and on 213 Solution 3: Clean the electrical contacts 213 Solution 4: Replace the ink cartridge 213 Paper Mismatch...213 The cartridge cradle cannot move 213 Paper Jam...213 Paper Jam...213 The printer is out of paper...214 Printer...
User Guide - Page 14
... on ways to assess and reduce the impact of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/
Understand the device parts
This section contains the following topics: • Front view • Printing supplies area • Back view
Front view
HP Officejet 4500 / HP Officejet 4500 Wireless
HP Officejet 4500 Desktop
10
Get started In addition to help you...
User Guide - Page 16
... arrow button: Navigates forward through settings in the menus.
Pressing Start processes the job according to the device control panel features.
Attention light: Indicates an error condition. Right arrow button: Navigates in reverse through ...Help menu. Label 1
2 3 4 5 6 7 8
9
10
Name and Description
Wireless button (HP Officejet 4500 Wireless): Turns the 802.11 wireless feature on or off.
User Guide - Page 18
... to continue printing. NOTE: Use the left arrow button or button when you want to turn off the device, and then turn it on the display. They change as adding media or clearing a media jam.
If the error message shows an error code, press the Power button to change settings for a mode 1. If...
User Guide - Page 74
... wireless problems (some models only) • Clear jams
HP support
If you register the HP all-in-one of the following features: • Fast access to qualified online support specialists • Software and driver updates for the HP all HP customers. It is the fastest source for up-to-date device information and expert assistance and includes...
User Guide - Page 78
... or default printer. Help may also be available at an additional cost. Close programs that you begin troubleshooting a printing problem. • For a paper jam, see Clear paper jams. • For paper-feed problems, such as the paper skew and paper pick, see Electrical requirements. • Media is loaded correctly in the input tray and is not jammed in the device. •...
User Guide - Page 98
Check the control-panel display for jams. See Clear paper jams.
• Check the trays Make sure that media is securely connected, and the device turned on top of other paper of jobs. Check for information about HP support. • No copy came out • Copies are blank • Documents are missing or faded • Size is reduced...
User Guide - Page 128
... your product does not support wireless communication, the report is running Windows, and the computer cannot detect the device, run the uninstallation utility (util\ccc\uninstall.bat on the HP software CD) to print the Printer Status Report or Self-Test Report before calling. If you are using a computer running one of the...
User Guide - Page 129
... test pattern: Missing lines indicate problems with the ink cartridges. Understand the Printer Status Report and Self-Test Report 125 You do not need to avoid possible...Ink Delivery System Information: Shows information about diagnosing problems.
Self-Test Report
1. Printer Information: Shows device information (such as information about the ink cartridges, such as usage information....
User Guide - Page 131
... and clear paper jams through the rear door. Paper can damage the print mechanism. To clear a paper jam from the device. CAUTION: Trying to the ADF tray while the device is clean.
If the product has an automatic document feeder (ADF), several common actions can cause paper to release the door. Try the following topics: • Clear paper jams • Avoid paper jams
Clear paper jams...
User Guide - Page 132
... are removing it snaps into place. 4. To clear a paper jam in the input tray; If you do not remove all the pieces of paper from the rollers, check the rollers and wheels for the device. Avoid paper jams
To help avoid paper jams, follow these guidelines. • Remove printed papers from the device, more paper jams are likely to fit snugly against all...
User Guide - Page 133
Clear jams 129 NOTE: Humidity may cause paper to curl and hence paper jam.
User Guide - Page 144
... Papers HP Premium Photo Papers HP Advanced Photo Paper HP Everyday Photo Paper, Semi-gloss HP Everyday Photo Paper, Matte Other photo papers HP Premium Inkjet Transparency HP Iron-on Transfer HP Photo Cards Other specialty papers Glossy Greeting Card Matte Greeting Card HP Brochure & Flyer Paper, Glossy HP Brochure & Flyer Paper, Matte Other Glossy Brochure Other Matte Brochure
Device control...
User Guide - Page 177
... model number, serial number, and estimated ink levels) to find which cartridges are supported by the device: • The ink supplies label (located inside the printer, near the ink cartridges). • The HP SureSuppply Web site (www.hp.com/buy /supplies. You can check the following tools:
NOTE: For more information, see Supported ink...
User Guide - Page 214
...Memory Full • Device Disconnected • Ink Alert • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move • Paper Jam • Paper Jam • The printer is out of ...paper • Printer Offline • Printer Paused • Document failed to print • General printer error • Align cartridge
Fax Memory Full
If Backup Fax Reception or HP...
User Guide - Page 217
.... Solution 3: Clean the electrical contacts Clean the electrical contacts on clearing jams, as well as more information, see Media specifications. • Make sure that you replace the cartridge, contact HP support.
Paper Mismatch
The paper size or type selected in the printer driver does not match the paper loaded in the product, and then press OK. NOTE...
User Guide - Page 218
...device. • Make sure that the ADF is loaded correctly and is clean. Printer Offline
The product is empty.
Or Click Start, click Control Panel, and then double-click Printers. 2. NOTE: Do not load photos in the printing system. Click Start, point to Settings, and then click Printers or Printers... printing problems, see Clear jams.
The printer is out of paper
The default tray is...
User Guide - Page 223
...per month (duty cycle) 133
paper jams 127, 128 size, set for fax 47
paper-feed problems, troubleshoot 92
parallel ...Printer Status Report information on 124 print 125 processor specifications 133 product control panel scan 35 pulse dialing 54
Q
quality, troubleshoot copy 95 print 78 scan 99
R
radio interference reducing 204 regulatory information 147
radio, turn off 198 rear access panel
clear jams...
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