HP ENVY 4500 Support Question
HP ENVY 4500 Support Question
Find answers below for this question about HP ENVY 4500.Need a HP ENVY 4500 manual? We have 3 online manuals for this item!
Question posted by tladams57 on March 28th, 2014
Won't Print, Shows An Error!
I just set my printer up but it won't print anything from the computer, I think I might have a driver missing, there is also an error showing on the PC.
Current Answers
Answer #1: Posted by SoCalWoman on March 28th, 2014 11:44 PM
SoCalWoman
Member since:
December 16th, 2012 Points: 2,938,577
Member since:
December 16th, 2012 Points: 2,938,577
Unfortunately, the error number or message that appears was not included in your question. However, as you just installed this printer, then you would likely be correct to assume the driver did not install correctly. When this occurs the best resolution is to start with a fresh install/set up by performing the following:
Completely unplug the printer from BOTH computer/laptop and the Printer itself. (data cable and power cord)
Then, go to the Printers folder in your Control Panel and remove any driver for this printer model that may already be installed on your computer/laptop.
Now, Reboot your system. Leaving the printer off to the side for now.
After your system reboots, you can install the driver using either of these 2 options:
1. Using the HP Printer Install Wizard for Windows which will choose the best driver for your Operating System and install for you.
--OR--
2. Download the Printer's Driver from the HP Website yourself. The steps are below for Option 2, should you decide to install yoiurself.
(Option 2 continued) The driver for your printer can be accessed here
Once there, choose the Operating System you currently use. This will pull up a list of downloads available for you.
Choose the Driver and download it. Once complete, the install wizard should open to guide you through the installation process. Just follow the prompts to completion.
NOTE: The printer should remain disconnected until instructed to do so during the set-up process.
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Answer #2: Posted by krishmaqvan on March 29th, 2014 7:54 AM
krishmaqvan
Member since:
February 12th, 2014 Points: 500,253
Member since:
February 12th, 2014 Points: 500,253
for thet first uninstall old driver from device manager and control panel then download driver from below link then install then it will work fine.
https://support.hp.com/us-en/drivers/hp-envy-4500-e-all-in-one-printer-series/model/5304876
Related HP ENVY 4500 Manual Pages
Reference Guide - Page 1
..., printing, troubleshooting, and support. Printer registration...printer updates. •• Windows: Insert the software CD in [Spanish]
© 2013 Hewlett-Packard Development Company, L.P. Learn about your language.
Set...printer's name, and then click Help.
•• Windows® 7, Windows Vista®, and Windows® XP: Click Start > All Programs > HP > HP ENVY 4500...
Reference Guide - Page 2
... button: Opens the Web Services Summary menu, where you can check wireless status and
5
change ePrint settings, or print an Info page.
7
Back: Returns to the previous screen.
8
Selection button: The function of copies.
11
Help: Shows help content if it is displayed on the printer.
3
Up button: Use this button to the network.
Reference Guide - Page 3
....
••Fast blinking light indicates wireless error. Acknowledgements
Windows XP, Windows Vista, Windows 7 and Windows 8 are secure.
2.
If you are told to print: 1. On the desktop, open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices and printers.
•• Windows 7: From the Windows...
Reference Guide - Page 4
... automatically printed. 4. For each additional computer you only need to disconnect from the VPN before proceeding with other computers on the same network. During the software installation, select Wireless from the Connection Options screen and then follow the on your printer. English
Networking
Need networking help you prepare your wireless network, set up...
Reference Guide - Page 5
... installed your computer and printer. Select HP ENVY 4500 series. 3. Security software, such as you normally do from your printer control panel:
a. To use the printer wirelessly without a router:
Use HP wireless direct to print wirelessly without a router, from your computer, smart phone, or other wireless enabled device. Select Display Password to your printer. Connect your wireless...
Reference Guide - Page 6
... warranty 1. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY ... Statement shall be interrupted or error free. 3. HP's Limited Warranty Statement is distributed by HP; C. English
HP printer limited warranty statement
HP product Software Media Printer Print or Ink cartridges
Printheads (only...
User Guide - Page 3
...series Help ...1
2 Get to know the HP ENVY 4500 series ...3 Printer parts ...4 Control panel and status lights ...5 Wireless settings ...7 Auto-Off ...8
3 Print ...9 HP ePrint ...10 Print documents ...12 Print photos ...14 Print Quick Forms ...15 Print envelopes ...16 Print with HP wireless direct ...17 Print using the maximum dpi ...19 Tips for print success ...20
4 Paper basics ...23 Recommended...
User Guide - Page 9
... the button to print. On another screen, shows information or animation on the display to the messages on and ready to view wireless status and menu options. Error has occurred. Selection button: Contextual button that the printer is initializing or is displayed when you can view printer's email address and make ePrint settings.
OK: Confirms the...
User Guide - Page 10
... connecting or is on but not connected to enable wireless printing.
Wireless error has occurred.
Use the wireless menu to a network. Refer to know the HP ENVY 4500 series
ENWW Wireless connection has been established and you can print.
6 Chapter 2 Get to the messages on the printer display. If the connection cannot be established, make sure...
User Guide - Page 11
...off .
1. Press the Wireless button to restore defaults. Select Print Report, and then select Test Report. Restore network settings to a wireless network, the wireless light will display the ...9679; If the printer has an active connection to default settings.
1. Turn wireless on page 52. For more . In the mean time, the printer display will show Connected and the printer's IP address....
User Guide - Page 29
... lasting documents.
● HP Office Paper
HP Office Paper is a high-quality multifunction paper. It is acid-free for less smearing, bolder blacks, and vivid colors.
● HP Printing Paper
HP Printing Paper is a high-quality multifunction paper made with no show-through, which makes it ideal for newsletters, reports, and flyers. It is acid...
User Guide - Page 41
... the Print & Scan icon, and then select Scan a Document or Photo.
3.
Select Scan on the app bar, and then click the icon with the printer's name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series...
User Guide - Page 46
... the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series.
2.
When you might be inaccurate or unavailable.
Depending on the printer display, select Ink Levels. In the printer software, click Estimated Ink Levels. Then the printer displays the current ink levels.
NOTE: Ink from the...
User Guide - Page 56
... intend to start WPS push button mode.
2.
NOTE: The printer begins a timer for approximately two minutes while a wireless connection is printing, in an error state, or performing a critical task, wait until the wireless light starts blinking, approximately three seconds to install the HP ENVY 4500 series on -screen instructions. If your router has a push button...
User Guide - Page 60
... use HP wireless direct with greater security and if the computer or mobile device supports WPA2 encryption, select the option that will enable security. From the Home screen on page 58.
56 Chapter 7 Connectivity
ENWW TIP: You can print directly to the printer wirelessly, without a wireless router, from the embedded web server (EWS).
User Guide - Page 66
...select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series. Depending on your operating system, do not need to open the printer software:
● Windows 8: On the ... the ink cartridges are low on the Device Services tab. The printer prints an alignment sheet.
62 Chapter 8 Solve a problem
ENWW
Check the printer software to align the cartridges every time...
User Guide - Page 68
... onscreen instructions.
6. Review the blue, magenta, yellow, and black boxes on the Device Reports tab to print a diagnostics page. From the Tools menu on the printer display, select Tools. Clean the ink cartridges automatically, if the diagnostic page shows steaks or missing portions of the boxes, then automatically clean the cartridges. If you do not...
User Guide - Page 69
... HP ENVY 4500 series.
b.
Follow the on -screen instructions.
Follow the on -screen instructions. If the above solutions do not see the Home screen, press the Home button. To clean the cartridges from the printer display a.
d. Load letter or A4 unused plain white paper into the paper tray. In the printer software, click Print & Scan...
User Guide - Page 74
... for error messages from the printer display and resolve them by following : ● Windows 8: Point to or tap the upper-right corner of the following the on your printer and select See what's printing to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices and printers...
User Guide - Page 91
... stores a limited set of the memory chips from this information inaccessible by turning off the function. However, after you can continue to collect the printer's usage information. HP collects a sampling of anonymous information about providing this anonymous information, you render the memory chip inoperable, the cartridge cannot be used , any printing errors that might...
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