HP 910 Support Question
HP 910 Support Question
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Question posted by vicky35767 on December 19th, 2014
Help Printer Wont Print Black
I have a 910A printer that will not print black it will however print color all of the cartridges are full including the color ones. I have tried cleaning the cartidges, alining the printhead, turning off the computer, router and printer and no luck! Please help!! Thanks!
Current Answers
Related HP 910 Manual Pages
User Guide - Page 19
... remove the black print cartridge and install a photo print cartridge. Print cartridges
Three print cartridges can be used with the printer.
1 Black print cartridge 2 Tri-color print cartridge 3 Photo print cartridge
For information about using the print cartridges, see the following topics: • Use print cartridges • Replace print cartridges
Use print cartridges
The print cartridges can...
User Guide - Page 30
... tattoos
Transparencies
Brochures
Greeting cards
Booklets
Posters
Iron-on should
face down. 5. Printer software: Learn about the printer software. Slide the paper guide all the way to print 1. Push the paper into the printer until it stops. 6. Prepare to the left. 3. Print e-mail
Guidelines Do not exceed the paper tray capacity: 80 sheets of the...
User Guide - Page 31
... of paper.
Print 1. Select any other documents
8. Print documents
Guidelines • For draft documents, use Fast/Economical printing. • Save paper with two-sided printing. • Do not exceed the paper tray capacity: 80 sheets of the paper. Raise the output tray. 4.
Place plain paper in the Printer Properties dialog box.
help to be printed on should...
User Guide - Page 32
Push the paper into the printer until it stops.
Open the Printer Properties dialog box. 2. In the Printing Shortcuts list, click General Everyday Printing, and then specify
the following print settings: • Print Quality if you want a print quality other than Normal • Print On Both Sides if you want to learn about printing an envelope for your letter, see...
User Guide - Page 33
... plain paper in the Printer Properties dialog box. Lower the printer cover. Slide the paper guide firmly against the edge of the input tray. Push the paper into the printer until it stops. 6. Lower the output tray. 7.
Raise the printer cover. 2. Slide the paper guide all the way to print 1.
help to be printed on should face...
User Guide - Page 34
...; Thick, irregular, or curled edges • Shiny or embossed coatings • Wrinkles, tears, or other documents Push the envelopes into the printer until they stop. 6. Slide the paper guide firmly against the edge of the tray.
help to print 1. Slide the paper guide all paper from the input tray. 4. The flap should be...
User Guide - Page 35
...'s This? Slide the paper guide all paper from the input tray. 4. Open the Printer Properties dialog box. 2. Raise the printer cover. 2. NOTE: If an out-of-paper message is displayed, see Out-of-paper message for help to print 1. Print 1.
help in the Printer Properties dialog box. Prepare to learn about the features that you want, and...
User Guide - Page 36
... should
face down and the short edge should point toward the printer. 5. Select any other print settings that appear in resolving the problem.
34
Print other documents NOTE: If an out-of-paper message is displayed, see Out-of-paper message for help to print 1. Prepare to learn about the features that you want, and...
User Guide - Page 37
... output tray. 8. Raise the printer cover. 2. Raise the output tray, and then remove all the way to print 1. Slide the paper guide all paper from the protective
backing. • Do not exceed the paper tray capacity: 15 sheets of the sheets. Print
NOTE: If your software program includes a label printing feature, follow the instructions below...
User Guide - Page 39
... you are using the HP Photosmart Essential Software, click the Advanced tab.
help to learn about the features that the adhesive
strips do not catch on one another. 6. Click the Features tab, and then specify the print settings in the Printer Properties dialog box. Slide the paper guide firmly against the edge of the...
User Guide - Page 40
... , and then click OK. Lower the output tray. 7. Lower the printer cover.
38
Print other documents
8. Lower the printer cover. help to be printed on which you want to the left. 3. Prepare to print 1. Print other documents In the Printing Shortcuts list, click Presentation Printing, and then specify the
following print settings: • Paper Type: Click More, and then select...
User Guide - Page 42
...What's This?
Raise the output tray. 4. Open the Printer Properties dialog box. 2. help to be printed on both sides of the paper, the pages are provided ... printer cover. For example, when a four-page booklet is correct. Print
NOTE: If your software program includes a greeting card printing feature, follow the instructions below. 1. Print booklets
Booklet printing automatically...
User Guide - Page 43
... in the Printer Properties dialog box.
Lower the printer cover. Use the What's This? 6. Print other print settings that appear in the paper tray as shown below.
7. Print 1. In the Printing Shortcuts list, click Two-sided (Duplex) Printing. 4. help to finish printing the booklet. Lower the output tray. 7. In the Print On Both Sides drop-down list, select one of the...
User Guide - Page 46
Click the Advanced tab. 4.
Print
NOTE: If your software program includes an iron-on transfer software programs do not require you want, and then click OK. help to On. Chapter 6 7. Open the Printer Properties dialog box. 2. Click Printer Features, and then set Mirror Image to learn about the features that appear in the Printer Properties dialog box...
User Guide - Page 59
...• Manually clean print cartridges • Maintain print cartridges • Printer Toolbox
Install print cartridges
When you need to replace print cartridges, make sure you have the correct print cartridges for your print job: • Everyday printing: Use a black cartridge along with a tri-color cartridge. • Color photos: Use a photo cartridge along with one print cartridge •...
User Guide - Page 63
...View estimated ink levels. To clean the print cartridges 1. Open the printer Toolbox. 2. Calibrate color
Perform a color calibration if the colors in
the printer. 3. Before performing a color calibration, align the print cartridges, and then reprint the photo. If the color is displayed. 5. Verify that both a tri-color print cartridge and a photo print cartridge are installed in photos...
User Guide - Page 66
... consistent print quality. • Print cartridge storage and handling • Print cartridge protector
Print cartridge storage and handling
Follow these guidelines to help maintain HP print cartridges and ensure consistent print quality: • Install the cartridge on or before you store the printer, always leave the active print cartridges inside the printer. CAUTION: Always turn off...
User Guide - Page 69
..., follow these directions. If you receive a print cartridge error message, one or both of the print cartridges cannot be used in Incorrect or missing print cartridge.
Incorrect or missing print cartridge message The printer can only print when the correct print cartridges are not installed properly. Troubleshooting
Troubleshooting
67 "Print cartridge carriage is stalled" message If the...
User Guide - Page 77
... is not flashing, then the problem is correct, try cleaning the print cartridge. Open the printer Toolbox.
b. For more information, see Manually clean print cartridges.
5. Read the selection number on ink • "Printing in the printer. Open the printer cover. 2.
Print cartridge problems
If the printer slows down or cannot print, there could be used in ink-backup mode" message...
User Guide - Page 78
....
Solution: Always install the tri-color print cartridge in the right print cartridge cradle compartment. Install the black or photo print cartridge in the left print cartridge cradle compartment. Troubleshooting
Low on ink
Cause: At least one of the print cartridges is estimated to be low on ink and may need to flash after replacing the print cartridge, visit HP Technical Support at...
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