Setup Guide
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... Windows software installation fails: 1 Remove the CD from the computer's CD-ROM drive, and then disconnect the USB cable from the computer. 2 Restart the computer. 3 Temporarily disable any software firewall and close any anti-virus software. Click OK, then follow the onscreen instructions to install the printer software. USB Need more help? This can take several seconds. 2 Follow the screens. 3 Insert the CD when directed. 4 The HP wizard screen displays...
... Windows software installation fails: 1 Remove the CD from the computer's CD-ROM drive, and then disconnect the USB cable from the computer. 2 Restart the computer. 3 Temporarily disable any software firewall and close any anti-virus software. Click OK, then follow the onscreen instructions to install the printer software. USB Need more help? This can take several seconds. 2 Follow the screens. 3 Insert the CD when directed. 4 The HP wizard screen displays...
User Guide
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......14 Output tray...14 Fold the paper trays...15 Print cartridges...17 Use print cartridges...17 Ink-backup mode...18 Ink-backup mode output...19 Exit ink-backup mode...19 4 Connect the printer...20 5 Print photos Print borderless photos...21 Print photos with a border...23 HP Real Life Technologies photo fix 25 Photo print cartridge...25 Exif Print...26 Store and handle photo paper 26 Save money when printing photos 27 6 Print other documents Print e-mail...28 Print documents...29 Print letters...30 Print envelopes...32 Print postcards...33 Print index cards and other small media 34 Print...
......14 Output tray...14 Fold the paper trays...15 Print cartridges...17 Use print cartridges...17 Ink-backup mode...18 Ink-backup mode output...19 Exit ink-backup mode...19 4 Connect the printer...20 5 Print photos Print borderless photos...21 Print photos with a border...23 HP Real Life Technologies photo fix 25 Photo print cartridge...25 Exif Print...26 Store and handle photo paper 26 Save money when printing photos 27 6 Print other documents Print e-mail...28 Print documents...29 Print letters...30 Print envelopes...32 Print postcards...33 Print index cards and other small media 34 Print...
User Guide
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... size...49 Select a paper type...49 Change the print speed or quality 49 Print resolution...50 Maximum dpi...50 Resize a document ...51 Bound two-sided documents...51 8 Printer software Make the HP Printer the default printer 53 Set default print settings...53 Printer Properties dialog box...54 What's This? help...55 Ink Status window...55 Download printer software updates 56 9 Maintenance Install print cartridges...57 Print cartridge combinations 57 Selection numbers...57 Printing with one print cartridge 58 Installation instructions...58 Align print cartridges...60 Automatically clean...
... size...49 Select a paper type...49 Change the print speed or quality 49 Print resolution...50 Maximum dpi...50 Resize a document ...51 Bound two-sided documents...51 8 Printer software Make the HP Printer the default printer 53 Set default print settings...53 Printer Properties dialog box...54 What's This? help...55 Ink Status window...55 Download printer software updates 56 9 Maintenance Install print cartridges...57 Print cartridge combinations 57 Selection numbers...57 Printing with one print cartridge 58 Installation instructions...58 Align print cartridges...60 Automatically clean...
User Guide
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... no error message appears 71 Printer does not print...71 Verify the following...71 Check the printer cable connection 72 Printer is stalled...73 If the printer still does not print 73 Document prints slowly...74 Print cartridge problems...75 Paper problems...77 Paper jam...78 Out-of-paper message...79 Printer prints on multiple sheets at once 79 Photos do not print correctly...80 Check the paper tray...80 Check the printer properties 80 Problems with borderless documents 80 Borderless printing guidelines 80 Image is printed at...
... no error message appears 71 Printer does not print...71 Verify the following...71 Check the printer cable connection 72 Printer is stalled...73 If the printer still does not print 73 Document prints slowly...74 Print cartridge problems...75 Paper problems...77 Paper jam...78 Out-of-paper message...79 Printer prints on multiple sheets at once 79 Photos do not print correctly...80 Check the paper tray...80 Check the printer properties 80 Problems with borderless documents 80 Borderless printing guidelines 80 Image is printed at...
User Guide
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... the printer and use two-sided printing. Learn how to install and care for the printer. Welcome Section Special features Get started Connect the printer Print photos Print other specifications for print cartridges, view how much ink is left to make the HP Printer the default printer, set the page order, print multiple pages on media. Learn how to use printing shortcuts, select a paper type, change the print resolution, set default print settings, and download printer software updates. Find out how to print a variety of documents, including e-mail, greeting cards, envelopes...
... the printer and use two-sided printing. Learn how to install and care for the printer. Welcome Section Special features Get started Connect the printer Print photos Print other specifications for print cartridges, view how much ink is left to make the HP Printer the default printer, set the page order, print multiple pages on media. Learn how to use printing shortcuts, select a paper type, change the print resolution, set default print settings, and download printer software updates. Find out how to print a variety of documents, including e-mail, greeting cards, envelopes...
User Guide
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... the paper tray capacity: 15 sheets of photo paper. Raise the output tray, and then remove all the way to print photos Print photos Print a borderless photo. Print borderless photos To print borderless photos, use HP Premium Plus Photo Paper. • Verify that the photo paper that the photo paper is flat. Prepare to save money and ink when printing photos. Always have Exif Print-enabled software. • Prevent photo paper from curling, see Ink-backup mode. • Open the file in ink-backup mode. Raise the printer cover. 2. 5 Print photos The printer software offers...
... the paper tray capacity: 15 sheets of photo paper. Raise the output tray, and then remove all the way to print photos Print photos Print a borderless photo. Print borderless photos To print borderless photos, use HP Premium Plus Photo Paper. • Verify that the photo paper that the photo paper is flat. Prepare to save money and ink when printing photos. Always have Exif Print-enabled software. • Prevent photo paper from curling, see Ink-backup mode. • Open the file in ink-backup mode. Raise the printer cover. 2. 5 Print photos The printer software offers...
User Guide
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.... If you printed on should face down and the short edge should point towards the printer. 6. Raise the printer cover. 2. help to the left. 3. Slide the paper guide all paper from curling, see the photo paper storage instructions. • Do not exceed the paper tray capacity: 15 sheets of the input tray. The side to be printed on photo paper with a border 23 If necessary, change the HP Real Life Technologies photo fix setting. 6.
.... If you printed on should face down and the short edge should point towards the printer. 6. Raise the printer cover. 2. help to the left. 3. Slide the paper guide all paper from curling, see the photo paper storage instructions. • Do not exceed the paper tray capacity: 15 sheets of the input tray. The side to be printed on photo paper with a border 23 If necessary, change the HP Real Life Technologies photo fix setting. 6.
User Guide
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... OK. Open the Printer Properties dialog box. 3. Store and handle photo paper Follow these instructions to the Features tab, and then click Maximum dpi in the Print Quality drop-down list, select the appropriate photo paper type. 6. Chapter 5 To install the photo print cartridge ▲ To install the photo print cartridge, remove the black print cartridge from the printer, and then install the photo print cartridge in the right side of HP brand photo paper. 26 Print photos Print photos To use the photo print cartridge 1. Click the Printing Shortcuts...
... OK. Open the Printer Properties dialog box. 3. Store and handle photo paper Follow these instructions to the Features tab, and then click Maximum dpi in the Print Quality drop-down list, select the appropriate photo paper type. 6. Chapter 5 To install the photo print cartridge ▲ To install the photo print cartridge, remove the black print cartridge from the printer, and then install the photo print cartridge in the right side of HP brand photo paper. 26 Print photos Print photos To use the photo print cartridge 1. Click the Printing Shortcuts...
User Guide
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... input tray. Raise the printer cover. 2. Lower the output tray. 7. help to the left. 3. Guidelines • See the instructions that appear in the right side of the paper. Use the What's This? Push the paper into the printer until it stops. 6. Print other documents 36 Print other documents In the Printing Shortcuts list, click General Everyday Printing, and then specify the following print settings: • Paper Type: Plain paper • Paper Size: An appropriate paper size 4. Place one sheet of...
... input tray. Raise the printer cover. 2. Lower the output tray. 7. help to the left. 3. Guidelines • See the instructions that appear in the right side of the paper. Use the What's This? Push the paper into the printer until it stops. 6. Print other documents 36 Print other documents In the Printing Shortcuts list, click General Everyday Printing, and then specify the following print settings: • Paper Type: Plain paper • Paper Size: An appropriate paper size 4. Place one sheet of...
User Guide
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... following print settings: • Paper Type: Click More, and then select an appropriate transparency film. • Paper Size: An appropriate paper size 4. help to print the brochure. • Do not exceed the paper tray capacity: 30 sheets of the paper. Push the paper into the printer until it stops. 6. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. Lower the output tray. 7. Use the What's This? Raise the output tray. 4. Raise the printer cover. 2. Lower the printer cover...
... following print settings: • Paper Type: Click More, and then select an appropriate transparency film. • Paper Size: An appropriate paper size 4. help to print the brochure. • Do not exceed the paper tray capacity: 30 sheets of the paper. Push the paper into the printer until it stops. 6. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. Lower the output tray. 7. Use the What's This? Raise the output tray. 4. Raise the printer cover. 2. Lower the printer cover...
User Guide
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... Estimated Ink Level tab also contains print cartridge ordering information. Warm or hot water can set the ink into the fabric. 62 Maintenance NOTE: If the print cartridges were used before being installed in the printer, or if they are installed in a number of cleaning solution. Household cleaners and detergents might damage the printer finish. Click the Estimated Ink Level tab. Turn off the HP Printer, and then disconnect the power cord. 2. Keep...
... Estimated Ink Level tab also contains print cartridge ordering information. Warm or hot water can set the ink into the fabric. 62 Maintenance NOTE: If the print cartridges were used before being installed in the printer, or if they are installed in a number of cleaning solution. Household cleaners and detergents might damage the printer finish. Click the Estimated Ink Level tab. Turn off the HP Printer, and then disconnect the power cord. 2. Keep...
User Guide
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... Error messages If an error message displays on the computer screen, check the following topics for a solution: • Print cartridge error messages • Other error messages Print cartridge error messages If you receive a print cartridge error message, one or both of the print cartridges cannot be used in Incorrect or missing print cartridge. 11 Troubleshooting • Error messages • Installation problems • Power light is on or flashing • Printer does not print • Document prints slowly • Print cartridge problems • Paper problems • Photos...
... Error messages If an error message displays on the computer screen, check the following topics for a solution: • Print cartridge error messages • Other error messages Print cartridge error messages If you receive a print cartridge error message, one or both of the print cartridges cannot be used in Incorrect or missing print cartridge. 11 Troubleshooting • Error messages • Installation problems • Power light is on or flashing • Printer does not print • Document prints slowly • Print cartridge problems • Paper problems • Photos...
User Guide
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... quit an antivirus program, follow the manufacturer's instructions. 8. b. "Unknown Device" message displays Cause: During installation, an "Unknown Device" message might be displayed when you are using Windows 2000. Reconnect the USB cable to the printer. 5. Insert the printer software CD into the drive. NOTE: Do not connect the USB cable until you are connected to a USB port on . Wait approximately 30 seconds. 4. Troubleshooting Installation problems 69 Click Cancel, and then restart the computer...
... quit an antivirus program, follow the manufacturer's instructions. 8. b. "Unknown Device" message displays Cause: During installation, an "Unknown Device" message might be displayed when you are using Windows 2000. Reconnect the USB cable to the printer. 5. Insert the printer software CD into the drive. NOTE: Do not connect the USB cable until you are connected to a USB port on . Wait approximately 30 seconds. 4. Troubleshooting Installation problems 69 Click Cancel, and then restart the computer...
User Guide
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... the Printer services button. If an error message appears Read the error message that explains the problem and its solution. Printer does not print If the printer does not print, check the following tasks: • View estimated ink levels. • Clean the print cartridges. • Calibrate the printer. • Print a test page. • Perform other functions as a paper jam or a problem with a print cartridge. For information about clearing a paper jam, see the following conditions if the printer is not printing: • The printer...
... the Printer services button. If an error message appears Read the error message that explains the problem and its solution. Printer does not print If the printer does not print, check the following tasks: • View estimated ink levels. • Clean the print cartridges. • Calibrate the printer. • Print a test page. • Perform other functions as a paper jam or a problem with a print cartridge. For information about clearing a paper jam, see the following conditions if the printer is not printing: • The printer...
User Guide
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For more information, see Print cartridges and Installation instructions. • The paper or other media is correctly loaded in the list, repeat steps 1 - 6. If you are still documents in the paper tray. • The printer cover is closed. • The rear access door is attached. If the hub is on, try connecting the printer directly to your printer to the printer and plugged into a power outlet. • Check the USB cable. Turn your computer. For...
For more information, see Print cartridges and Installation instructions. • The paper or other media is correctly loaded in the list, repeat steps 1 - 6. If you are still documents in the paper tray. • The printer cover is closed. • The rear access door is attached. If the hub is on, try connecting the printer directly to your printer to the printer and plugged into a power outlet. • Check the USB cable. Turn your computer. For...
User Guide
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...; Paper jam • Out-of the cradle. 4. Double-click Services, and then double-click Print Spooler. Click Stop, and then click Start to www.hp.com/support. If you find loose or broken parts, go to restart the print service. 4. Check for and remove any paper jam. Make sure the tri-color print cartridge is installed in the left side of the cradle and the black or photo print cartridge is installed in the print cartridge cradle. Lower the printer cover. 6. Troubleshooting Printer...
...; Paper jam • Out-of the cradle. 4. Double-click Services, and then double-click Print Spooler. Click Stop, and then click Start to www.hp.com/support. If you find loose or broken parts, go to restart the print service. 4. Check for and remove any paper jam. Make sure the tri-color print cartridge is installed in the left side of the cradle and the black or photo print cartridge is installed in the print cartridge cradle. Lower the printer cover. 6. Troubleshooting Printer...
User Guide
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... tri-color print cartridge, for the paper and the task. Print quality is poor If you might need to be printing with the printer. • Verify that a black print cartridge is low on ink, consider replacing the print cartridge. If a print cartridge is installed. For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. Insert a black print cartridge, in your printed pages faded or if they contain ink streaks, the print cartridges might be low on ink or might be cleaned. For...
... tri-color print cartridge, for the paper and the task. Print quality is poor If you might need to be printing with the printer. • Verify that a black print cartridge is low on ink, consider replacing the print cartridge. If a print cartridge is installed. For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. Insert a black print cartridge, in your printed pages faded or if they contain ink streaks, the print cartridges might be low on ink or might be cleaned. For...
User Guide
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...-date device information and expert assistance and includes the following features: • Fast access to qualified online support specialists • Software and driver updates for your device has a hardware failure, you will be asked to bring it back to all HP customers. Check the documentation that have a problem, follow these steps 1. This warranty does not cover HP ink products that came with the printer.
...-date device information and expert assistance and includes the following features: • Fast access to qualified online support specialists • Software and driver updates for your device has a hardware failure, you will be asked to bring it back to all HP customers. Check the documentation that have a problem, follow these steps 1. This warranty does not cover HP ink products that came with the printer.
User Guide
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...out-of-paper message 79 print cartridge errors 67 estimated ink level 62 Exif Print 26 F fast/economical printing 47 G general everyday printing 48 grayscale printing 47 greeting card printing 39 H Hewlett-Packard Company notices 2 HP Photosmart Software downloading 56 I index card printing 34 ink low 76 Ink Status window 55 ink, removing ink from skin and clothing 62 ink-backup mode 18 input tray 13 installation program stops 68 installing print cartridges 57 iron-on transfer printing 43 L label printing 35 letter printing 30 lights Power light 10 low ink 62 M maintenance print cartridges 64...
...out-of-paper message 79 print cartridge errors 67 estimated ink level 62 Exif Print 26 F fast/economical printing 47 G general everyday printing 48 grayscale printing 47 greeting card printing 39 H Hewlett-Packard Company notices 2 HP Photosmart Software downloading 56 I index card printing 34 ink low 76 Ink Status window 55 ink, removing ink from skin and clothing 62 ink-backup mode 18 input tray 13 installation program stops 68 installing print cartridges 57 iron-on transfer printing 43 L label printing 35 letter printing 30 lights Power light 10 low ink 62 M maintenance print cartridges 64...
User Guide
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... photo print cartridge 25 problem message 76 selection numbers 57 used with the printer 17 Print or ink cartridges ordering 66 print preview 48 print quality blank pages print 84 print queue, clearing 72 print resolution 50 print settings changing 54 default settings 53 print speed 49 printer does not feed paper 79 printer features 8 printer is not printing 71 printer is stalled 73 printer maintenance 57 printer name does not appear 70 printer prints on multiple sheets at once 79 printer properties 54 printer software downloading updates 56 printer specifications 88 printer Toolbox 65 printer...
... photo print cartridge 25 problem message 76 selection numbers 57 used with the printer 17 Print or ink cartridges ordering 66 print preview 48 print quality blank pages print 84 print queue, clearing 72 print resolution 50 print settings changing 54 default settings 53 print speed 49 printer does not feed paper 79 printer features 8 printer is not printing 71 printer is stalled 73 printer maintenance 57 printer name does not appear 70 printer prints on multiple sheets at once 79 printer properties 54 printer software downloading updates 56 printer specifications 88 printer Toolbox 65 printer...
